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English - 24

What is Remote Support?

Samsung Remote Support service offers you one-on-one support with a Samsung 
Technician who can remotely:

 

Diagnose

 your TV

 

Adjust the TV settings

 for you

 

Perform a factory reset

 on your TV

 

Install recommended 

firmware updates

How Does it Work?

Having a Samsung Tech remotely service your TV is really pretty simple

1.  Call the Samsung Contact Centre

 

and ask for remote support.

2.  Open the menu

 on your TV and go 

to the 

Support section

.

3. 

Select Remote Management and 

Provide the Pin#

 to the agent.

4. 

The agent will then 

access your TV

That's it!

Specifications (Model Number: SSG-3570CR)

Optics

Shutters 

Liquid crystal

Transmittance

37±2%

Recommended 

operating distance

2 ~ 6 m

Field Rate

120 fields/second

Weight

Glasses

29g

Power

Glasses

Built-in 3.7V Lithium-polymer battery

Power 

consumption

Glasses

1.12mA

Battery

Type

65mAh, 3.7V

Operating time

40Hr

Operating 

conditions

Operating 

temperature

50 °F ~ 104 °F (10°C ~ 40°C)

Custody 

temperature

-4 °F ~ 113 °F (-20°C ~ 45°C)

 

Product specifications may be changed without notice in order to enhance 
product performance.

 

The continuous operating time may differ depending on the wireless 
communication environment and usage conditions.

[ Recommendation ]- EU ONLY

Hereby, Samsung Electronics, declares that this 3D Active Glasses is in compliance 
with the essential requirements and other relevant provisions of Directive 1999/5/EC.
This equipment may be operated in all EU countries.

Troubleshooting and Other Information

[UHDS9-XU]BN68-05272J-03ENG.indb   24

2013-10-31     1:58:05

Summary of Contents for UE85S9ST

Page 1: ...erved Contact SAMSUNG WORLD WIDE If you have any questions or comments relating to Samsung products please contact the SAMSUNG customer care centre Thank you for purchasing this Samsung product To receive more complete service please register your product at www samsung com register Model___________ Serial No _____________ 0_BN68 05272J Cover_ENG indd 1 2013 11 05 1 31 32 ...

Page 2: ...daptor corresponds to the local electrical supply Never insert anything metallic into the open parts of this apparatus Doing so many create a danger of electric shock To avoid electric shock never touch the inside of this apparatus Only a qualified technician should open this apparatus Make sure to plug the power cord in until it is firmly inserted When removing the power cord make sure to hold th...

Page 3: ...ect 15 Universal Remote Setup 15 Add the External Device 16 SETUP 18 Connecting to a COMMON INTERFACE slot Your TV viewing Card Slot Viewing the e Manual 19 Viewing the e Manual 19 Scrolling a Page 19 Using the Top Icons Network Configuration 20 Connecting to a Network 20 Network Connection Wireless 20 Wireless Network Precautions 20 Network Security Protocols 21 Network Connection Wired 3D Basics...

Page 4: ...uct and its electronic accessories e g charger headset USB cable should not be disposed of with other household waste at the end of their working life To prevent possible harm to the environment or human health from uncontrolled waste disposal please separate these items from other types of waste and recycle them responsibly to promote the sustainable reuse of material resources Household users sh...

Page 5: ... User Manual Regulatory Guide Scart Adapter AV Adapter Component Adapter IR Extender Cable Wireless Keyboard Sold Separately DELPHINUS One Connect cable One Connect An administration fee may be charged if either a an engineer is called out at your request and there is no defect in the product i e where you have failed to read this user manual b you bring the unit to a repair centre and there is no...

Page 6: ...n and Subtitle Depending on the country or region Toggles this button between Recommended and Search page 8 TouchPad page 8 Drag on the touchpad to move the focus on the screen Press the touchpad to run activate or select the highlighted item Press and hold the touchpad to display the Channel List Displays a virtual remote panel on the screen See the e Manual chapter Controlling TV Using the Virtu...

Page 7: ...on on the Smart Touch Control to restore pairing with the TV The PAIRING button cannot be accessed without removing the Smart Touch Control s battery cover Within a distance between 30cm to 4m point the Smart Touch Control to the TV receiver and press the PAIRING button When pairing is complete the pairing image displays at the bottom left of the TV screen Battery Low Alarm If the battery becomes ...

Page 8: ...on the protruding line on the left or right edge of the touchpad to bring up the numerical input window on the screen Use your finger to enter the number for the channel you want to watch The recognised number is displayed on the screen and the TV switches to the corresponding channel See the e Manual chapter Controlling TV Touchpad Numerical Input Guide Refer to the diagrams below when entering n...

Page 9: ...l remote panel consists of a number panel a playback control panel and a quick access panel Use the touchpad to select numbers and buttons The displayed virtual remote panel on the TV screen may differ depending on the country Changing the Virtual Remote Panel Choose the number panel playback control panel or quick access panel as the panel to be shown on the screen Use the touchpad to keep moving...

Page 10: ...t ON Double Mix or OFF SEARCH Support to recommendation search word and search function STATUS Display the status and notification banner at the top of the screen AD SUBT Turns the audio description on and off not available in some locations Displays digital subtitles See e Manual chapter TV Viewing Subtitles E MANUAL Displays the e Manual RECOMMEND Displays and selects Recommended from the list d...

Page 11: ...using when near special fluorescent lights or neon signs The colour and shape may vary depending on the model Turning on the TV Turn on the TV using the P button on the remote control or TV panel The product colour and shape may vary depending on the model The first time you turn on your TV it will immediately start the initial setup Power button Camera Speakers Speakers Remote control sensor UHDS...

Page 12: ... TV Diagram 1 Pull the product up slowly while holding it at the bottom centre Diagram 2 Push the product down slowly while holding it at the top centre When moving the product make sure there are no small children nearby In addition the improper handling of the product may result in injury 3 When adjusting the height of the TV make sure the frame ends up in the designated position UHDS9 XU BN68 0...

Page 13: ...g of the product may result in injury Built in TV Camera and Microphone This TV features a built in TV camera that can be used for the Motion Control Voice Recognition built in microphone and Face Recognition features Microphone Microphone Lens Do not touch the lens while operating the TV camera You can leave fingerprints that may affect the image quality If the lens gets dirty clean it using a so...

Page 14: ...ginal position hold either side of the camera and move it up a little When the camera angle is returned to its original position you will hear a clicking sound Connecting the TV to One Connect One Connect must be connected to the TV via the One Connect cable before connecting an external device The One Connect cable has two different ends Connect the TV to One Connect referring to the diagram One ...

Page 15: ...s between the IR extension cable and the external device The presence of an obstacle will interfere with the transmission of the remote control signal Add the External Device 1 Turn on the external device you wish to set up universal remote function for and then press SOURCE to bring up the Source screen 2 Select Universal remote setup from the top of the screen This initiates the universal remote...

Page 16: ...et top box External Cable Box External Satellite Box 2 Auto tuning channels This step only occurs if Aerial was selected in step 1 3 Select a Service Provider To select your preferred programme provider for On TV enter your postcode and select your Freeview Freesat or external satellite television provider from the displayed list 4 Set top Box Control Test This test is for checking that your TV re...

Page 17: ...Edit Name You can rename devices connected to the TV to more easily identify external sources With a computer connected to the TV s HDMI DVI port via an HDMI cable for example you can change Edit Name to PC With a computer connected to the TV s HDMI DVI port via an HDMI to DVI cable for example you can change Edit Name to DVI PC With an AV device connected to the TV s HDMI DVI port via an HDMI to ...

Page 18: ...cating the channel list is updated NOTE You must obtain a CI or CI CARD from a local cable service provider When removing the CI or CI CARD carefully pull it out with your hands since dropping the CI or CI CARD may cause damage to it Insert the CI or CI CARD in the direction marked on the card The location of the COMMON INTERFACE slot may be different depending on the model CI or CI CARD is not su...

Page 19: ...top right of the screen Searching the Index Press the b button or select on the top right of the screen to display the index Select a term to display the page containing the term Searching Pages Press the button or select on the top of the screen to access the search screen Enter a search phrase and select Done Select an item from the search results list to navigate to the relevant page Closing th...

Page 20: ...ce the result is usually interference and or a communications failure Most wireless networks have an optional security system To enable a wireless network s security system you need to create a security key using characters and numbers This security key is then needed to connect to the wireless network Network Security Protocols The TV only supports the following wireless network security protocol...

Page 21: ...pport network speeds less than or equal to 10Mbps Use Cat 7 cable for the connection 3D Active Glasses Features Samsung s SSG 3570CR 3D glasses enable you to view 3D images on your 3D TV The Samsung 3D glasses communicate with Samsung 3D TVs via the 2 4GHz RF band The Samsung 3D glasses are only compatible with Samsung D E and F series 3D TV s that are released 2011 to 2013 These 3D glasses cannot...

Page 22: ...ing on off the 3D glasses Put on the 3D glasses The glasses will automatically power on and the green LED will be lit for 3 seconds To power off the glasses take off the glasses Several minutes later the glasses will automatically power off and the red LED will be lit for 3 seconds Make sure that 3D is activated on the TV before using the 3D glasses Operating range Recommended pairing distance Rec...

Page 23: ...llowing occasions Pairing may be needed again after you have had your 3D TV repaired If you want to play 3D content on another Samsung 3D TV model that belongs to the D E or F series released in 2011 through 2013 You must pair the glasses with the other TV Watching 3D Video Some 3D modes may not be available depending on the format of the image source To watch in 3D you must wear 3D Active Glasses...

Page 24: ... 2 Recommended operating distance 2 6 m Field Rate 120 fields second Weight Glasses 29g Power Glasses Built in 3 7V Lithium polymer battery Power consumption Glasses 1 12mA Battery Type 65mAh 3 7V Operating time 40Hr Operating conditions Operating temperature 50 F 104 F 10 C 40 C Custody temperature 4 F 113 F 20 C 45 C Product specifications may be changed without notice in order to enhance produc...

Page 25: ...remote directly at the TV from 5 6 feet away The cable set top box remote control doesn t turn the TV on or off or adjust the volume Programme the Cable Set remote control to operate the TV Refer to the Cable Set Top Box user manual for the SAMSUNG TV code This TFT LED panel uses a panel consisting of sub pixels which require sophisticated technology to produce There may be however be a few bright...

Page 26: ...refer to the label attached to the product Typical power consumption is measured according to IEC 62087 Ed 2 Standby mode To decrease power consumption unplug the power cord when you don t use the TV for a long time Storage and Maintenance If a sticker was attached to the TV screen some debris can remain after you remove the sticker Please clean the debris off before watching TV The exterior and s...

Page 27: ... of after images Use all TV features designed to reduce image retention and screen burn Refer to the e Manual for details WARNINGS Image retention commonly known as screen burn in can occur on most types of television if the same image is displayed continuously The most common causes of image retention are logos that remain stationary on the TV screen These logos are common on many programmes rece...

Page 28: ...t considered to be defective in materials nor workmanship by reason that it requires adaptation in order to conform to national or local technical or safety standards in force in any country other than the one for which the product was originally designed and manufactured 5 This warranty covers none of the following a Periodic check ups maintenance and repair or replacement of parts due to normal ...

Page 29: ...nsult your dealer for assistance However if there is no alternative but to cut off the plug remove the fuse and then safely dispose of the plug Do NOT connect the plug to a mains socket as there is a risk of shock hazard from the bared flexible cord IMPORTANT The wires in the mains lead are coloured in accordance with the following code BLUE NEUTRAL BROWN LIVE As these colours may not correspond t...

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