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Providing proper ventilation for your TV

When you install your TV, maintain a distance of at least 10 cm between the TV and other 
objects (walls, cabinet sides, etc.) to ensure proper ventilation. Failing to maintain proper 
ventilation may result in a fire or a problem with the product caused by an increase in its 
internal temperature.
When you install your TV with a stand or a wall mount, we strongly recommend you use parts 
provided by Samsung Electronics only. Using parts provided by another manufacturer may 
cause difficulties with the product or result in injury caused by the product falling.

Installation with a stand

Installation with a wall mount

10 cm

10 cm

10 cm

10 cm

10 cm

10 cm

10 cm

Other Cautions

 

The actual appearance of the TV may differ from the images in this manual, depending on 
the model.

 

Be careful when you touch the TV. Some parts can be somewhat hot.

Safety Precaution: Securing the TV to the wall to prevent 

falling

Caution

: Pulling, pushing, or climbing on the TV may cause the TV to fall. In 

particular, ensure your children do not hang on or destabilise the TV. This 
action may cause the TV to tip over, causing serious injuries or death. Follow 
all safety precautions provided in the Safety Flyer included with your TV. For 
added stability and safety, you can purchase and install the anti-fall device 
as described on the next page.

English - 12

Summary of Contents for UE55NU8500

Page 1: ...Thank you for purchasing this Samsung product To receive more complete service please registeryour product at www samsung com Model Serial No USERMANUAL 8 SERIES ...

Page 2: ...ownload the user manual and see its contents on your PC or mobile device Learning the e Manual s assistance functions Some menu screens cannot be accessed from the e Manual Search Select an item from the search results to load the corresponding page Index Select a keyword to navigate to the relevant page The menus may not appear depending on the geographical area Recent pages Select a topic from t...

Page 3: ...t have been used previously or frequently The apps can also be moved or deleted in the screen e Manual Get help from a detailed on screen user s manual built into your TV Voice Interaction Access and control menu options and functions using voice commands Live TV HDMI1 USB English 3 ...

Page 4: ...is DC voltage This symbol indicates that this product has included important literature concerning operation and maintenance Caution Consult instructions for use This symbol instructs the user to consult the user manual for further safety related information The slots and openings in the cabinet and in the back or bottom are provided for necessary ventilation To ensure reliable operation of this a...

Page 5: ...t due to lightning and power line surges Before connecting the AC power cord to the DC adaptor outlet make sure that the voltage designation of the DC adaptor corresponds to the local electrical supply Never insert anything metallic into the open parts of this apparatus This may cause a danger of electric shock To avoid electric shock never touch the inside of this apparatus Only a qualified techn...

Page 6: ...connect the power cord and contact a Samsung service centre To clean this apparatus unplug the power cord from the wall outlet and wipe the product with a soft dry cloth Do not use any chemicals such as wax benzene alcohol thinners insecticide aerial fresheners lubricants or detergents These chemicals can damage the appearance of the TV or erase the printing on the product Do not expose this appar...

Page 7: ...entilation foryour TV 12 Safety Precaution Securing the TV to the wall to prevent falling 12 03 The TV Control Stick Using the TV Controller 14 04 The Remote Control About the Buttons on the Remote Control 15 About the Buttons on the Samsung Smart Remote 16 Installing batteries into the Samsung Smart Remote 18 About the Samsung Smart Remote 18 Controlling External Devices with the TV Remote Using ...

Page 8: ...l 24 Editing external devices 24 Using additional functions 24 08 Troubleshooting and Maintenance Troubleshooting 25 What is Remote Support 27 Eco Sensor and screen brightness 28 Caring for the TV 28 09 Specifications and Other Information Specifications 29 Environmental Considerations 29 Decreasing power consumption 29 Licences 30 Warranty Card 32 WARRANTY CONDITIONS 32 English 8 ...

Page 9: ...nd or in the packing materials when opening the box An administration fee may be charged in the following situations a An engineer is called out at your request but it is found that the product has no defect i e where the user manual has not been read b You bring the unit to a repair centre but it is found that the product has no defect i e where the user manual has not been read You will be infor...

Page 10: ...exactly as set out by the manufacturer Unless it is correctly mounted the TV may slide or fall and cause serious injury to a child or adult and serious damage to the TV For models providing wall mount adapters install them as shown in the figure below before installing the wall mount kit Refer to the installation manual included with the Samsung wall mount kit TV TV Wall mount bracket Wall mount b...

Page 11: ...y not be able to purchase this type of wall mount kit depending on the geographical area TV size in inches VESA screw hole specs A B in millimetres C mm Standard Screw Quantity 55 200 x 200 43 45 M8 4 65 400 x 400 Do not install yourwall mount kit while your TV is turned on This may result in personal injury from electric shock Do not use screws that are longer than the standard dimension or do no...

Page 12: ...roduct falling Installation with a stand Installation with a wall mount 10 cm 10 cm 10 cm 10 cm 10 cm 10 cm 10 cm Other Cautions The actual appearance of the TV may differ from the images in this manual depending on the model Be careful when you touch the TV Some parts can be somewhat hot Safety Precaution Securing the TV to the wall to prevent falling Caution Pulling pushing or climbing on the TV...

Page 13: ...ngers of climbing on furniture to reach the television set or its controls If you are retaining and relocating the television set that you are replacing with this new set you should apply the same precautions to the old set Preventing the TV from falling 1 Using the appropriate screws firmly fasten a set of brackets to the wall Confirm that the screws are firmly attached to the wall You may need a...

Page 14: ... Menu The Control menu appears when the TV Controller is pressed while the TV is On For more information about its usage refer to the figure below TV Controller Remote control sensor Press Move Press Hold Select The TV Controller is located on the bottom of the TV Control menu Power off Volume Up Channel Up Volume Down Channel Down Source English 14 ...

Page 15: ...the previous menu or channel E Enter Selects or runs a focused item PIC SIZE Changes the picture size PICTURE Changes the picture mode AD SUBT Displays the Accessibility Shortcuts Turns the TV on and off Displays and selects available video sources Gives direct access to channels Returns to the previous channel Changes the current channel Launches the Channel List Displays the Electronic Programme...

Page 16: ...layback controls appear Using these controls you can control the media content that is playing Smart Hub Returns to the Home Screen Voice Interaction Runs Voice Interaction Press and hold the button say a command and then release the button to run Voice Interaction When you press the button the EnterVoice Command Guide menu appears at the bottom of the screen VOL Volume Move the button up or down ...

Page 17: ...e remote control Avoid using the remote control near special fluorescent lights or neon signs 1 Gently pull on the battery cover s notch and then remove the cover completely once it comes loose 2 Insert 2 AAA alkaline batteries making sure to align the positive and negative polarities correctly 3 Place the battery cover on the remote control and insert the cover into the remote control 4 Slide the...

Page 18: ... recommended for longer battery life About the Samsung Smart Remote When you start the TV for the first time by pressing the P Power button on the Samsung Smart Remote the TV automatically pairs with the Samsung Smart Remote Once the TV and Samsung Smart Remote have paired you can use the Samsung Smart Remote to operate the TV We recommend using Samsung Smart Remote at a distance of less than 6 m ...

Page 19: ...t Remote pairs to the TV automatically If the Samsung Smart Remote does not pair to the TV automatically point it at the remote control sensor of the TV and then press and hold the and buttons simultaneously for 3 seconds or more The Samsung Smart Remote can only be paired to one TV at a time English 19 ...

Page 20: ... supported depending on the model You can also use the Anynet HDMI CEC function to operate external Samsung devices with your TV s remote control without any additional setup Certain external devices connected to the TV may not support the universal remote feature Do not place any obstacles in front of an external device It may cause signals from the remote control to be transmitted improperly The...

Page 21: ...low the instructions displayed on the Initial Setup screen and configure the TV s basic settings to suit yourviewing environment Initial setup When you turn on your TV for the first time it immediately starts the Initial Setup The Initial Setup allows you to configure the basic settings for the TV to operate such as broadcast reception channel search and network connection at one time Before start...

Page 22: ... for more instructions on supported external devices For more information about connections see the e Manual chapter Connections Make sure you have the correct cable before plugging it in Illustrations of common plugs and ports are shown below Cable Plugs Ports HDMI USB Optical Warning Do not plug cables in upside down Be sure to check the orientation of the plug before plugging it in English 22 ...

Page 23: ...Connect the TV to the Internet using a standard router or modem Wireless IP Router or Modem with a DHCP Server LAN Cable Not Supplied The LAN Port on the Wall Network Connection Wired There are three main ways to connect your TV to your network using cable depending on your network setup They are illustrated starting below The LAN Port on the Wall LAN Cable Not Supplied The TV does not support net...

Page 24: ...ress the Up directional button The following 2 functions become available Available functions may differ depending on the port type Edit You can rename each port with the name of an input device or the desired name in order to make it easier to change the input mode Information You can view the detailed information about the external devices connected to the TV Add to Home You can add the port of ...

Page 25: ... the remote control If the TV turns on refer to Remote control does not work below There is no picture video sound or a distorted picture video sound from an external device or Weak or No Signal is displayed on the TV or you cannot find a channel Make sure the connection to the device is correct and that all cables are fully inserted Remove and reconnect all cables connected to the TV and the exte...

Page 26: ...emote control doesn t turn the TV on or off or adjust the volume Programme the cable box or satellite box remote control to operate the TV Refer to the cable box or satellite box user manual for the SAMSUNG TV code The TV settings are lost after 5 minutes The TV is in the Retail Mode Change the Usage Mode in the General Menu to Home Mode Settings General System Manager Usage Mode Home Mode Intermi...

Page 27: ...s Remote Support Samsung Remote Support service offers you one on one support with a Samsung Technician who can remotely Diagnose your TV Adjust the TV settings foryou Perform a factory reset on your TV Install recommended firmware updates How does Remote Support work You can easily get Samsung Remote Support service foryour TV 1 Call the Samsung Contact Centre and ask for remote support 2 Open th...

Page 28: ...s off before watching TV The exterior and screen of the TV can get scratched during cleaning Be sure to wipe the exterior and screen carefully using a soft cloth to prevent scratches Do not spray water or any liquid directly onto the TV Any liquid that goes into the product may cause a failure fire or electric shock To clean the screen turn off the TV then gently wipe away smudges and fingerprints...

Page 29: ...dity 10 C to 40 C 50 F to 104 F 10 to 80 non condensing 20 C to 45 C 4 F to 113 F 5 to 95 non condensing The design and specifications are subject to change without prior notice For information about the power supply and more information about power consumption refer to the label rating attached to the product Typical power consumption is measured according to IEC 62087 You can see the label ratin...

Page 30: ...ce with Directive 2014 53 EU The full text of the EU declaration of conformity is available at the following internet address http www samsung com go to Support Search Product Support and enter the model name This equipment may be operated in all EU countries The 5 GHz WLAN Wi Fi function of this equipment may only be operated indoors BT max transmitter power 100mW at 2 4GHz 2 4835GHz Wi Fi max tr...

Page 31: ...ies should not be mixed with other commercial wastes for disposal Correct disposal of the batteries in this product Applicable in countries with separate collection systems This marking on battery manual or packaging indicates that the batteries in this product should not be disposed of with other household waste at the end of their working life Where marked the chemical symbols Hg Cd or Pb indica...

Page 32: ...anufactured This warranty will not cover and no re imbursement will be made for such adaptation nor any damage which may result 5 This warranty covers none of the following a Periodic check ups maintenance and repair or replacement of parts due to normal wear and tear b Cost relating to transport removal or installation of the product c Misuse including the failure to use this product for its norm...

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Page 36: ...ating to Samsung products please contact the SAMSUNG customer care centre Country Customer Care Centre Web Site IRELAND EIRE 0818 717100 www samsung com ie support UK 0330 SAMSUNG 7267864 www samsung com uk support 2018 Samsung Electronics Co Ltd All rights reserved 01 ...

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