Samsung TC191W User Manual Download Page 89

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Troubleshooting Guide

10 Troubleshooting Guide

The volume is too low.

Adjust the volume.

If the volume is still low after turning it up to the
maximum level, adjust the volume on your PC
sound card or software program.

Source device issue

A beeping sound is heard when my PC is booting. If a beeping sound is heard when your PC is

booting, have your PC serviced.

Sound issue

Summary of Contents for TC191W

Page 1: ...BN46 00303A 03 User manual TC191W TC241W The color and the appearance may differ depending on the product and the specifications are subject to change without prior notice to improve the performance ...

Page 2: ...Correct posture to use the product PREPARATIONS 19 Checking the Contents 19 Removing the Packaging 20 Checking the Components 22 Parts 22 Frontal Buttons 24 Rear View 25 Side View 26 Installation 26 Attaching the Stand 27 Adjusting the Product Tilt and Height 27 Rotating the Monitor 28 Installing a Wall mount Kit or Desktop Stand 30 Anti theft Lock USING WINDOWS EMBEDDED STANDARD 7 31 What is Wind...

Page 3: ...er Installation 48 Setting Optimum Resolution 49 Changing the Resolution Using a PC 52 Connecting to a Video Device 52 Connecting to a Dual Monitor 52 Connecting a SERIAL cable 53 Connecting a Microphone 53 Connecting to Headphones 53 Connecting the Power SCREEN SETUP 54 Brightness 54 Configuring Brightness 55 Contrast 55 Configuring Contrast 56 Sharpness 56 Configuring Sharpness 57 SAMSUNG MAGIC ...

Page 4: ...65 Configuring the Color Tone Settings 66 Gamma 66 Configuring Gamma RESIZING OR RELOCATING THE SCREEN 67 H Position V Position 67 Configuring H Position V Position 68 Image Size TC241W model only 68 Changing the Image Size 69 Menu H Position Menu V Position 69 Configuring Menu H Position Menu V Position SETUP AND RESET 70 Reset 70 Initializing Settings Reset 71 Language 71 Changing the Language 7...

Page 5: ...Configuring On Timer Volume 78 Customized Key 78 Configuring Customized Key 79 Display Time 79 Configuring Display Time 80 Menu Transparency 80 Changing Menu Transparency INFORMATION MENU AND OTHERS 81 INFORMATION 81 Displaying INFORMATION 81 Configuring Volume in the Initial Screen INSTALLING THE SOFTWARE 82 Natural Color 82 What is Natural Color 83 MultiScreen 83 Installing the Software 84 Remov...

Page 6: ...sting the Product 87 Checking the Resolution and Frequency 87 Check the following 90 Q A SPECIFICATIONS 92 General 94 PowerSaver 95 Standard Signal Mode Table APPENDIX 98 Contact SAMSUNG WORLD WIDE 104 Responsibility for the Pay Service Cost to Customers 104 Not a product defect 104 A Product damage caused by customer s fault 104 Others 105 Correct Disposal of This Product Waste Electrical Electro...

Page 7: ...ndows NT are registered trademarks of Microsoft Corporation VESA DPM and DDC are registered trademarks of the Video Electronics Standards Association z An administration fee may be charged if either a an engineer is called out at your request and there is no defect in the product i e where you have failed to read this user manual b you bring the unit to a repair center and there is no defect in th...

Page 8: ...ence only Real life situations may differ from what is shown in the images Warning A serious or fatal injury may result if instructions are not followed Caution Personal injury or damage to properties may result if instructions are not followed Activities marked by this symbol are prohibited Instructions marked by this symbol must be followed ...

Page 9: ...ble by the plug and do not touch the cable with wet hands Otherwise an electric shock may result 3 Wipe the monitor screen using a clean soft and dry cloth z Do not apply a cleaning agent that contains alcohol solvent or surfactant to the monitor z Do not spray water or detergent directly on the product 4 Wet a soft and dry cloth in water and wring thoroughly to clean the exterior of the monitor 5...

Page 10: ...rise may cause fire and damage the product Be sure to allow the amount of space as shown below or greater when installing the product The exterior may differ depending on the product Precautions for storage Be sure to contact Samsung Customer Service Center page98 if the inside of the monitor needs cleaning Service fee will be charged 10 cm 10 cm 10 cm 10 cm 10 cm ...

Page 11: ...therwise an electric shock may result Insert the power cable all the way in so it is not loose z An unstable connection may cause a fire Ensure you connect the power cable to a grounded power socket type 1 insulated devices only z An electric shock or injury may result Do not bend or pull the power cable with force Do not weigh the power cable down with a heavy object z A damaged power cord may ca...

Page 12: ... to completely cut the power to the product Power to the product cannot be completely cut off with the power switch Hold the plug when disconnecting the power cable from the power socket z An electric shock or fire may result DO NOT PLACE CANDLES INSECT REPELLANTS OR CIGARETTES ON TOP OF THE PRODUCT DO NOT INSTALL THE PRODUCT NEAR HEAT SOURCES z Otherwise a fire may result Avoid installing the pro...

Page 13: ... product to direct sunlight heat or a hot object such as a stove z Otherwise the product lifespan may be reduced or a fire may result Do not install the product within the reach of young children z The product may fall and injure children Take care not to drop the product when moving it z Otherwise product failure or personal injury may result Do not set down the product on its front z The screen ...

Page 14: ...ustomer Service Center page98 for repair Before moving the product turn off the power switch and disconnect the power cable and all other connected cables z Otherwise the power cord may be damaged and a fire or electric shock may result If the product generates a strange noise a burning smell or smoke remove the power cable immediately and contact Samsung Customer Service Center page98 z An electr...

Page 15: ...s leakage is found do not touch the product or power cable Also ventilate the area immediately z Sparks can cause an explosion or fire z During a lightning or thunderstorm do not touch the power cable or antenna cable Do not lift or move the product by pulling the power cable or any cable z Otherwise the cable may be damaged and product failure an electric shock or fire may result Do not use or ke...

Page 16: ... fire may result Leaving the screen fixed on a stationary image for an extended period of time may cause afterimage burn in or defective pixels z If you are not going to use the product for an extended period of time activate power saving mode or a moving picture screen saver Disconnect the power cable from the power socket if you do not plan on using the product for an extended period of time vac...

Page 17: ...ccessories used with the product out of reach of children Exercise caution when adjusting the product angle or stand height z Otherwise children s fingers or hands may become stuck and injured z Tilting the product excessively may cause it to fall and result in personal injury Do not place heavy objects on the product z Product failure or personal injure may result When using headphones or earphon...

Page 18: ...ook slightly downward at the screen Keep your eyes directly in front of the screen z Adjust the angle so light does not reflect on the screen z Keep your forearms perpendicular to your upper arms and level with the back of your hands z Keep your elbows at about a right angle z Adjust the height of the product so you can keep your knees bent at 90 degrees or more your heels attached to the floor an...

Page 19: ...when you open the packaging with a sharp instrument 2 Remove the styrofoam from the product 3 Check the components and remove the styrofoam and plastic bag z The appearance of actual components may differ from the image shown z This image is for reference only 4 Store the box in a dry area so that it can be used when moving the product in the future ...

Page 20: ...you purchased the product if any item is missing z The appearance of the components and items sold separately may differ from the image shown Components Components may vary depending on the country Quick setup guide Warranty card Not available in some locations User manual Power cable Stand base ...

Page 21: ...rations 1 1 Preparations Items sold separately The following items can be purchased at your nearest retailer LAN cable D SUB cable USB cable RS 232C cable Stereo cable DVI cable Mouse USB Keyboard Headphone MIC ...

Page 22: ...vent the current settings from being changed by others Lock Press and hold the button for 5 seconds The key lock mode will be enabled Unlock Press and hold the button for 5 seconds when the key lock is enabled The key lock mode will be disabled When the key lock mode is enabled all the buttons on the front of the product are disabled To configure Customized Key go to SETUP RESET Customized Key and...

Page 23: ...r turning the Display on and off Pressing the power button for more than 4 seconds forces the product to shut down z The power indicator will be lit when the product is operating normally z Refer to 11 2 PowerSaver for details about the power saving function z To reduce power consumption it is best to remove the power cable when you will not be using the product for an extended period of time OSD ...

Page 24: ...to change without notice to improve quality Port Description Connects to the power cable Connects to a Monitor device using the 7 cable Connect to a device that supports an RS 232C connection interface Connect to a network using the LAN cable Connect to a USB device Speaker ON POWER IN LAN SERIAL DVI OUT ON POWER IN DVI OUT SERIAL LAN ...

Page 25: ...ifications are subject to change without notice to improve quality Pots Description Connect to an audio output device such as headphones Connect to a microphone Receives sound from a PC via an audio cable Connect to a USB device Connects to a PC device using the D SUB cable RGB IN MIC AUDIO IN MIC AUDIO IN RGB IN ...

Page 26: ...t place the product with the face down on top of the cloth or cushion Insert the stand base into the stand in the direction of the arrow Do not remove the fixing pin until you are finished attaching the stand Fasten the screw tightly using a screwdriver or coin into the bottom of the stand base After installing the stand place the product upright You can remove the fixing pin and adjust the stand ...

Page 27: ... z The monitor tilt and height can be adjusted z Hold the top center of the product and adjust the height carefully 1 3 3 Rotating the Monitor You can rotate your monitor as shown below z Be sure to fully extend the stand before rotating the monitor z If you rotate the monitor without fully extending the stand the corner of the monitor may hit the floor and get damaged z Do not rotate the monitor ...

Page 28: ...from the power socket Place a protective cloth or cushion on a flat surface Next place the product with the face down on top of the cloth or cushion Unfasten the screw from the back of the product Lift and detach the stand Installing a Wall mount Kit or Desktop Stand Attach the wall mount kit or desktop stand here Bracket sold separately 1 A 2 B 3 4 A B ...

Page 29: ...ndards Do not attach the wall mount kit or desktop stand using excessive force The product may get damaged or fall and cause personal injury Samsung shall not be held liable for any damage or injury caused by using improper screws or attaching the wall mount kit or desktop stand using excessive force z Samsung shall not be held liable for any product damage or personal injury caused by using a wal...

Page 30: ...tely To lock an anti theft locking device 1 Fix the cable of your anti theft locking device to a heavy object such as a desk 2 Put one end of the cable through the loop on the other end 3 Insert the locking device into the anti theft lock slot at the back of the product 4 Lock the locking device z An anti theft locking device can be purchased separately z Refer to the user guide provided with your...

Page 31: ...e installed Microsoft Windows 7 Professional This manual describes the functions provided by the WES Client However it does not explain general functionalities of WES For more general information on Windows 7 refer to Windows 7 Help provided by Microsoft z Wake On LAN This feature allows you to power on the product by sending a pre determined command from an external system to the product over a n...

Page 32: ...ified period of time The mode will switch if a change to the keyboard or mouse input is detected Changes include clicking a mouse button or pressing a key on the keyboard Configuring the settings 1 Select Control Panel System Device Manager Mouse Power Management Allow this device to wake the computer 2 Select Control Panel System Device Manager Keyboard Power Management Allow this device to wake ...

Page 33: ...nnection 1 Connect the LAN cable to LAN on the back of the product z It is not supported when the network speed is below or equal to 10Mbps z Use Cat5 STP Type cable for the connection STP Shielded Twist Pair 2 2 2 Connecting USB Devices 1 Connect a USB device keyboard mouse etc to on the back of the product The port supports USB 2 0 LAN ...

Page 34: ... User accounts for general users The audio volume icon Enhanced Write Filter status icon and system time are displayed on the Administrator Taskbar The Administrator privilege is required for adding and removing programs Log off Restart Shut down z To log off the current session shut down or restart your client use the Start menu Start Shut down The Shut Down Windows dialog box is displayed To shu...

Page 35: ... connection When running a remote desktop on Windows 7 Professional you cannot use the operating system of your computer z Enabling Your Computer as the Host You must enable the Remote Desktop feature to control it from another computer You must be logged on as an Administrator or a member of the Administrators group to enable Remote Desktop on your computer Follow these steps 1 Open the System fo...

Page 36: ...ware on a Windowsbased client computer you are ready to start a Remote Desktop session You must first establish a virtual private network connection or remote access service connection from your client computer to your host computer To connect to another remote desktop follow the instructions below 1 Go to Start All Programs Accessories Remote Desktop Connection or double click the Remote Desktop ...

Page 37: ...ation for the host computer To log in automatically enter in the user name and password Display The Remote Desktop Connection sends and receives compressed screen data If you set the resolution and color quality to the high option the speed may become slow Local Resources Specify whether to use the hard disks and ports ...

Page 38: ...elect an application and specify the folder where you want to run the application when a connection is established to the host PC Experience Specify the connection speed and the menu items you want to use on the remote PC connected The settings specified will be shared with the host PC ...

Page 39: ... Connect The Log On to Windows dialog box appears 5 In the Log On to Windows dialog box type your username password and domain if required and then click OK The Remote Desktop window will open and you will see the desktop settings files and programs that are on the host computer For more information on Remote Desktop Connections visit the Microsoft web site ...

Page 40: ...t is not possible to write to the cache due to a lack of memory If this message is displayed you have to deactivate EWF to flush the EWF cache The user can double click the EWF icon on the tray at the bottom right of the screen to call the EWF Manager A user can also change the EWF configuration by entering EWF management commands at the command prompt This task requires the Administrator privileg...

Page 41: ... disk using the commit command If you don t know which file is changed disable the FBWF change it and enable it again You can control the FBWF using the various options of the command at a command prompt z FBWF Configuration Current FBWF status Displays the current status of the FBWF Enabled or Disabled Boot command Displays the FBWF command that will be performed at the next boot up RAM Used by F...

Page 42: ...tem The client OS will not operate if space available on the system drive is not sufficient Ensure sufficient space is available on the C drive EWF can help maintain available space by preventing the C drive being written to directly z Saving Files PVS DMJFOU VTFT B GJYFE TJ F PG GMBTI NFNPSZ 5IFSFGPSF JU JT CFUUFS UP TBWF GJMFT UP UIF TFSWFS SBUIFS UIBO UP ZPVS DMJFOU Mapping a Network Drive The ...

Page 43: ...ssary files to USB memory and boot up with the backed up system on the USB memory and recover the system 1 Format the USB memory device to enable the system to boot 2 Save the Windows Embedded Standard image and the Backup Recovery Utility which will be recovered later to your USB memory 3 Boot up with the USB memory 4 Recover the system using the Windows Embedded Standard image and the Backup Rec...

Page 44: ...in which is the password 3 Run the Recovery Mode menu by pressing the Enter key 4 If the PROMPT root xxxxx appears enter recovery to restore the system 5 If PROMPT appears after a message informing that the system is successfully restored run the reboot command to restart the system Disk is configured as follows Deleting or changing partitions may disable booting or the Standalone restore solution...

Page 45: ...ing a source device read the user manual provided with it The number and locations of ports on source devices may differ from device to device z Do not connect the power cable until all connections are completed Connecting the power cable during connection may damage the product z Check the types of ports at the back of the product you want to connect ...

Page 46: ...parts may differ in different products Connection Using the D SUB Cable Analog Type 1 Connect the D SUB cable to the RGB IN port on the back of the product and the RGB OUT port on the PC 2 Connect a sound output cable to the AUDIO IN port on the product and the sound output port on the PC 3 Connect the power cable to the product and power outlet Turn on the power switch on the PC For details refer...

Page 47: ...e product z If the file provided is faulty visit the Samsung homepage http www samsung com and download the file 1 Insert the user manual CD provided with the product into the CD ROM drive 2 Click Windows Driver 3 Follow the instructions given on the screen to proceed with installation 4 Select your product model from the list of models 5 Go to Display Properties and check that the resolution and ...

Page 48: ...ant and press 2 To hide the information message press z If the optimum resolution is not selected the message will appear up to three times for a specified time even when the product is turned off and on again z The optimum resolution can also be selected in Control Panel on your PC TC191W TC241W The optimal resolution for this monitor is as follows Follow the above settings to set the resolution ...

Page 49: ...tion Using a PC z Adjust the resolution and refresh rate in Control Panel on your PC to obtain optimum picture quality z The picture quality of TFT LCDs may degrade if the optimum resolution is not selected Changing the Resolution on Windows XP Go to Control Panel Display Settings and change the resolution ...

Page 50: ...50 Connecting and Using a Source Device 3 3 Connecting and Using a Source Device Changing the Resolution on Windows Vista Go to Control Panel Personalization Display Settings and change the resolution ...

Page 51: ...51 Connecting and Using a Source Device 3 3 Connecting and Using a Source Device Changing the Resolution on Windows 7 Go to Control Panel Display Screen Resolution and change the resolution ...

Page 52: ...switch on the PC For details refer to 3 3 5 Connecting the Power z The DVI OUT port can be used only to connect to a dual monitor z Connect to the DVI OUT port to display the same picture on another monitor such as the projector For presentation purposes z The maximum resolution is 1920x1200 when a dual monitor is connected 3 3 2 Connecting a SERIAL cable 1 Using the RS 232C cable connect SERIAL o...

Page 53: ...3 Connecting a Microphone 1 Connect the microphone to MIC on the back of the product 3 3 4 Connecting to Headphones 1 Connect an audio output device headphones to on the back of the product 3 3 5 Connecting the Power 1 Connect the power cable to the product and power outlet MIC POWER IN ...

Page 54: ...ht is set to Dynamic Contrast mode z This menu is not available when Eco Saving is set to On 4 1 1 Configuring Brightness 1 Press on the product 2 Press to move to PICTURE and press on the product 3 Press to move to Brightness and press on the product The following screen will appear 4 Adjust the Brightness using the buttons SAMSUNG MAGIC MENU Custom Off PICTURE Brightness Contrast Sharpness Coars...

Page 55: ...t mode z This menu is not available when Color is in Full or Intelligent mode 4 2 1 Configuring Contrast 1 Press on the product 2 Press to move to PICTURE and press on the product 3 Press to move to Contrast and press on the product The following screen will appear 4 Adjust the Contrast using the buttons SAMSUNG MAGIC SAMSUNG MAGIC MENU Custom Off PICTURE Brightness Contrast Sharpness Coarse Fine ...

Page 56: ...menu is not available when Color is in Full or Intelligent mode 4 3 1 Configuring Sharpness 1 Press on the product 2 Press to move to PICTURE and press on the product 3 Press to move to Sharpness and press on the product The following screen will appear 4 Adjust the Sharpness using the buttons SAMSUNG MAGIC SAMSUNG MAGIC MENU Custom Off PICTURE Brightness Contrast Sharpness Coarse Fine 100 60 75 1...

Page 57: ...reen will appear z Custom Customize the contrast and brightness as required z Standard Obtain a picture quality suitable for editing documents or using Internet z Game Obtain a picture quality suitable for playing games that involve many graphic effects and dynamic movements z Cinema Obtain the brightness and sharpness of TVs suitable for enjoying video and DVD content z Dynamic Contrast Obtain ba...

Page 58: ...t z Lean Back Mode 1 Select this option to view from a place slightly lower than the product z Lean Back Mode 2 Select this option to view from a place lower than Lean Back Mode 1 z Standing Mode Select this option to view from a place higher than the product z Side Mode Select this option to view from either side of the product z Group View Select this option for more than one viewer to view from...

Page 59: ...Coarse 1 Press on the product 2 Press to move to PICTURE and press on the product 3 Press to move to Coarse and press on the product The following screen will appear 4 Adjust the Coarse using the buttons MENU Custom Off PICTURE Brightness Contrast Sharpness Coarse Fine 100 60 75 1936 0 SAMSUNG MAGIC Bright SAMSUNG MAGIC Angle AUTO ...

Page 60: ... 1 Adjusting Fine 1 Press on the product 2 Press to move to PICTURE and press on the product 3 Press to move to Fine and press on the product The following screen will appear 4 Adjust the Fine using the buttons MENU Custom Off PICTURE Brightness Contrast Sharpness Coarse Fine 100 60 75 1936 0 SAMSUNG MAGIC Bright SAMSUNG MAGIC Angle AUTO ...

Page 61: ...2 Press to move to COLOR and press on the product 3 Press to move to Color and press on the product The following screen will appear z Off Disable Color z Demo Compare normal screen mode with Color mode z Full Obtain a vivid picture quality for all areas including the flesh colors in the picture z Intelligent Improve the chroma for all areas except the flesh colors in the picture 4 Press to move t...

Page 62: ... is not available when Color is in Full or Intelligent mode 5 2 1 Configuring Red 1 Press on the product 2 Press to move to COLOR and press on the product 3 Press to move to Red and press on the product The following screen will appear 4 Adjust the Red using the buttons SAMSUNG MAGIC MENU 2 25 SAMSUNG MAGIC Color Red Green Blue Color Tone Gamma Mode1 50 Normal Off 50 50 AUTO ...

Page 63: ...s not available when Color is in Full or Intelligent mode 5 3 1 Configuring Green 1 Press on the product 2 Press to move to COLOR and press on the product 3 Press to move to Green and press on the product The following screen will appear 4 Adjust the Green using the buttons SAMSUNG MAGIC MENU COLOR SAMSUNG MAGIC Color Red Green Blue Color Tone Gamma Mode1 50 Normal Off 50 50 AUTO ...

Page 64: ...is not available when Color is in Full or Intelligent mode 5 4 1 Configuring Blue 1 Press on the product 2 Press to move to COLOR and press on the product 3 Press to move to Blue and press on the product The following screen will appear 4 Adjust the Blue using the buttons SAMSUNG MAGIC MENU COLOR SAMSUNG MAGIC Color Red Green Blue Color Tone Gamma Mode1 50 Normal Off 50 50 AUTO ...

Page 65: ...following screen will appear z Cool 2 Set the color temperature to be cooler than Cool 1 z Cool 1 Set the color temperature to be cooler than Normal mode z Normal Display the standard color tone z Warm 1 Set the color temperature to be warmer than Normal mode z Warm 2 Set the color temperature to be warmer than Warm 1 z Custom Customize the color tone 4 Press to move to the option you want and pre...

Page 66: ...mma 1 Press on the product 2 Press to move to COLOR and press on the product 3 Press to move to Gamma and press on the product The following screen will appear 4 Press to move to the option you want and press 5 The selected option will be applied SAMSUNG MAGIC MENU COLOR SAMSUNG MAGIC Color Red Green Blue Color Tone Gamma ֻҖ 50 Normal Off 50 50 Mode1 Mode2 Mode3 AUTO MENU ...

Page 67: ...ress to move to H Position or V Position and press The following screen will appear 4 Press to configure H Position or V Position TC191W TC241W MENU ࢇࢷ Ѝ ۴ ࢽ SIZE POSITION H Position V Position Menu H Position Menu V Position 10 50 50 50 AUTO ࢇࢷ Ѝ ۴ ࢽ SIZE POSITION H Position V Position Menu H Position Menu V Position 50 10 50 50 AUTO ࢇࢷ Ѝ ۴ ࢽ Auto SIZE POSITION H Position V Position Image Size Me...

Page 68: ...o Image Size and press on the product The following screen will appear z Auto Display the picture according to the aspect ratio of the input source z Wide Display the picture in full screen regardless of the aspect ratio of the input source 4 Press to move to the option you want and press 5 The selected option will be applied TC241W MENU ࢇࢷ Ѝ ۴ ࢽ Ѱ SIZE POSITION H Position V Position Image Size Me...

Page 69: ...ve to Menu H Position or Menu V Position and press The following screen will appear 4 Press to configure Menu H Position or Menu V Position TC191W TC241W MENU ࢇࢷ Ѝ ۴ ࢽ SIZE POSITION H Position V Position Menu H Position Menu V Position 50 50 10 50 AUTO ࢇࢷ Ѝ ۴ ࢽ SIZE POSITION H Position V Position Menu H Position Menu V Position 50 50 50 10 AUTO ࢇࢷ Ѝ ۴ ࢽ Auto SIZE POSITION H Position V Position Ima...

Page 70: ...t 1 Press on the product 2 Press to move to SETUP RESET and press on the product 3 Press to move to Reset and press on the product The following screen will appear 4 Press to move to the option you want and press 5 The selected option will be applied MENU 2II SETUP RESET Reset Language Eco Saving Clock Off Timer On Timer On Timer Source No Yes AUTO MENU ...

Page 71: ...ess on the product 2 Press to move to SETUP RESET and press on the product 3 Press to move to Language and press on the product The following screen will appear 4 Press to move to the language you want and press 5 The selected option will be applied MENU SETUP RESET ଥࢿ ଥࢿ 3 ɼ ܖ ـ Reset Language Eco Saving Clock Off Timer On Timer On Timer Source HXWVFK QJOLVK VSDxRO UDQoDLV WDOLDQR 0DJ DU 3ROVNL 3...

Page 72: ...RESET and press on the product 3 Press to move to Eco Saving and press on the product The following screen will appear z 75 Change the monitor power consumption to 75 of the default level z 50 Change the monitor power consumption to 50 of the default level z Off Deactivate the Eco Saving function 4 Press to move to the option you want and press 5 The selected option will be applied SAMSUNG MAGIC M...

Page 73: ...Clock 1 Press on the product 2 Press to move to SETUP RESET and press on the product 3 Press to move to Clock and press on the product The following screen will appear 4 Press to configure Clock MENU English Off SETUP RESET ଥࢿ Reset Language Eco Saving Clock Off Timer On Timer On Timer Source AUTO ...

Page 74: ...r 1 Press on the product 2 Press to move to SETUP RESET and press on the product 3 Press to move to Off Timer and press on the product The following screen will appear 4 Press to move to the option you want and press 5 The selected option will be applied MENU English Off 01 00 SETUP RESET Reset Language Eco Saving Clock Off Timer On Timer On Timer Source Off On 12 00 AUTO MENU ...

Page 75: ...Press on the product 2 Press to move to SETUP RESET and press on the product 3 Press to move to On Timer and press on the product The following screen will appear 4 Press to move to the option you want and press 5 The selected option will be applied MENU English Off 01 00 Off SETUP RESET Reset Language Eco Saving Clock Off Timer On Timer On Timer Source Off On 12 00 AUTO MENU ...

Page 76: ...imer Source 1 Press on the product 2 Press to move to SETUP RESET and press on the product 3 Press to move to On Timer Source and press on the product The following screen will appear 4 Press to move to the option you want and press 5 The selected option will be applied MENU English Off 01 00 Off 12 00 SETUP RESET Reset Language Eco Saving Clock Off Timer On Timer On Timer Source Analog Client AUT...

Page 77: ... is on 7 8 1 Configuring On Timer Volume 1 Press on the product 2 Press to move to SETUP RESET and press on the product 3 Press to move to On Timer Volume and press on the product The following screen will appear 4 Press to configure On Timer Volume MENU 20 sec On SETUP RESET On Timer Volume Customized Key Display Time Menu Transparency SAMSUNG MAGIC Angle AUTO ...

Page 78: ...ght Eco Saving Image Size 4 Press to move to the option you want and press 5 The selected option will be applied TC191W TC241W MENU 20 sec On SETUP RESET On Timer Volume Customized Key Display Time Menu Transparency Adjust Enter Return FFHOHUDWLRQ 2Q SAMSUNG MAGIC Bright SAMSUNG MAGIC Color 10 AUTO Eco Saving 20 sec On SETUP RESET On Timer Volume Customized Key Display Time Menu Transparency Adjus...

Page 79: ...disappear 7 10 1 Configuring Display Time 1 Press on the product 2 Press to move to SETUP RESET and press on the product 3 Press to move to Display Time and press on the product The following screen will appear 4 Press to move to the option you want and press 5 The selected option will be applied MENU SETUP RESET On Timer Volume Customized Key Display Time Menu Transparency Adjust Enter Return 5 s...

Page 80: ...t 2 Press to move to SETUP RESET and press on the product 3 Press to move to Menu Transparency and press on the product The following screen will appear 4 Press to move to the option you want and press 5 The selected option will be applied MENU 20 sec SETUP RESET On Timer Volume Customized Key Display Time Menu Transparency Off On SAMSUNG MAGIC Angle 10 MENU ...

Page 81: ...d image may differ depending on the model 8 2 Configuring Volume in the Initial Screen Adjust the Volume using the buttons when the initial screen that displays no menu screen is displayed 1 Press any button on the front of the product when no menu screen is displayed to display the OSD guide Next press The following screen will appear 2 Adjust the Volume using the buttons MENU SETUP RESET Client ...

Page 82: ...Color is a color management system developed by Samsung Electronics to resolve this problem This software works with Samsung products only and enables you to adjust the displayed colors on the screen to match the colors of the printed pictures For more information refer to the online help of the software F1 The Natural Color is provided online You can download it from the website below and install...

Page 83: ...stallation z The software may not work properly if you do not restart the computer after the installation z The MultiScreen icon may not appear depending on the computer system and the product specifications z If the shortcut icon does not appear press the F5 key Restrictions and Problems with the Installation MultiScreen The MultiScreen installation may be affected by the Graphics card Motherboar...

Page 84: ...ftware 9 9 Installing the Software 9 2 2 Removing the Software Click Start select Settings Control Panel and then double click Add or Remove Programs Select MultiScreen from the program list and click the Add Delete button ...

Page 85: ...ons To use the MagicRMS Pro Solution or MagicRMS Pro Agent and to view the user guide visit www samsunglfd com Go to Support Download Center and search for MagicRMS to download 9 3 2 Components MagicRMS Pro consists of MagicRMS Pro Server MagicRMS Pro Database MagicRMS Pro Console and PXE MagicRMS Pro manages network monitors by interacting with the MagicRMS Pro Agent MagicRMS Pro Server Database ...

Page 86: ...ors 9 3 5 MagicRMS Pro Console Manage network monitors and organize task requests using the Console 9 3 6 PXE PXE is a standard protocol that allows the Server and Client to communicate to enable the Client to boot over a network using DHCP and TFTP Booting the system over a network enables a Diskless booting where the system can be operated regardless of the operating system It also allows the sy...

Page 87: ...duct is working normally If the screen remains blank check the PC system video controller and cable 10 1 2 Checking the Resolution and Frequency For a mode that exceeds the supported resolution refer to 11 3 Standard Signal Mode Table the message Not Optimum Mode will appear for a short time 10 1 3 Check the following Installation issue PC mode The screen keeps switching on and off Check the cable...

Page 88: ...e within the range of resolution and frequency compatible with the product Next if required change the settings referring to Standard Signal Mode Table page95 in this manual and the INFORMATION menu on the product There are shadows or ghost images left on the screen The screen is too bright The screen is too dark Adjust Brightness page54 and Contrast page55 Screen color is inconsistent Change the ...

Page 89: ...volume If the volume is still low after turning it up to the maximum level adjust the volume on your PC sound card or software program Source device issue A beeping sound is heard when my PC is booting If a beeping sound is heard when your PC is booting have your PC serviced Sound issue ...

Page 90: ...Monitor settings z Windows ME 2000 Go to Control Panel Display Settings Advanced Monitor and adjust Refresh rate under Monitor settings z Windows Vista Go to Control Panel Appearance and Personalization Personalization Display Settings Advanced Settings Monitor and adjust Refresh rate under Monitor settings z Windows 7 Go to Control Panel Appearance and Personalization Display Screen Resolution Ad...

Page 91: ...Windows 7 Go to Control Panel Appearance and Personalization Display Adjust Resolution and adjust the resolution How do I set power saving mode z Windows XP Set power saving mode in Control Panel Appearance and Themes Display Screen Saver Settings or BIOS SETUP on the PC z Windows ME 2000 Set power saving mode in Control Panel Display Screen Saver Settings or BIOS SETUP on the PC z Windows Vista S...

Page 92: ...ver Connector LAN Power Supply This product supports 100 240 V Since the standard voltage may differ from country to country please check the label on the back of the product USB USB 2 0 X 4 Down stream Video Signal RGB IN DVI OUT Speaker 1 W X 2 stereo Dimensions W x H x D Weight With Stand MIN 407 X 352 9 X 210 mm 16 X 13 8 X 8 2 inches 5 kg 11 Ibs MAX 407 X 452 9 X 210 mm 16 X 17 8 X 8 2 inches...

Page 93: ...ly However you can customize the installation settings if desired Panel Dots Pixels Due to the nature of the manufacturing of this product approximately 1 pixel per million 1ppm may appear brighter or darker on the panel This does not affect product performance USA only Dispose unwanted electronics through an approved recycler To find the nearest recycling location go to our website www samsung co...

Page 94: ...consumption level can vary in different operating conditions or when settings are changed z To reduce the power consumption to 0 watts turn off the power switch on the back of the product or disconnect the power cable Be sure to disconnect the power cable when you will not be using the product for an extended period of time To reduce the power consumption to 0 watts when the power switch is not av...

Page 95: ...nal transmitted from the PC does not belong to the standard signal modes the screen may be blank even though the power LED turns on In such a case change the settings according to the following table by referring to the graphics card user manual TC191W Display Mode Horizontal Frequency kHz Vertical Frequency Hz Pixel Clock MHz Sync Polarity H V IBM 640 x 350 31 469 70 086 25 175 IBM 720 x 400 31 4...

Page 96: ...00 37 879 60 317 40 000 VESA 800 x 600 48 077 72 188 50 000 VESA 800 x 600 46 875 75 000 49 500 MAC 832 x 624 49 726 74 551 57 284 VESA 1024 x 768 48 363 60 004 65 000 VESA 1024 x 768 56 476 70 069 75 000 VESA 1024 x 768 60 023 75 029 78 750 VESA 1152 x 864 67 500 75 000 108 000 MAC 1152 x 870 68 681 75 062 100 000 VESA 1280 x 720 45 000 60 000 74 250 VESA 1280 x 800 49 702 59 810 83 500 VESA 1280...

Page 97: ...en is called a horizontal cycle The reciprocal number of a horizontal cycle is called horizontal frequency Horizontal frequency is measured in kHz z Vertical Frequency Repeating the same picture dozens of times per second allows you to view natural pictures The repeat frequency is called vertical frequency or refresh rate and is indicated in Hz ...

Page 98: ...http www samsung com BOLIVIA 800 10 7260 http www samsung com BRAZIL 0800 124 421 4004 0000 http www samsung com CHILE 800 SAMSUNG 726 7864 From mobile 02 482 82 00 http www samsung com COLOMBIA 01 8000112112 http www samsung com COSTA RICA 0 800 507 7267 http www samsung com latin Spanish http www samsung com latin_en English DOMINICA 1 800 751 2676 http www samsung com latin Spanish http www sam...

Page 99: ...com latin_en English PERU 0 800 777 08 http www samsung com PUERTO RICO 1 800 682 3180 http www samsung com TRINIDAD TOBAGO 1 800 SAMSUNG 726 7864 http www samsung com VENEZUELA 0 800 100 5303 http www samsung com EUROPE AUSTRIA 0810 SAMSUNG 7267864 0 07 min http www samsung com BELGIUM 02 201 24 18 http www samsung com be Dutch http www samsung com be_fr French BOSNIA 05 133 1999 http www samsung...

Page 100: ...4 http www samsung com LATVIA 8000 7267 http www samsung com LITHUANIA 8 800 77777 http www samsung com LUXEMBURG 261 03 710 http www samsung com MACEDONIA 023 207 777 http www samsung com MONTENEGRO 020 405 888 http www samsung com NETHERLANDS 0900 SAMSUNG 0900 7267864 0 10 Min http www samsung com NORWAY 815 56480 http www samsung com POLAND 0 801 1SAMSUNG 172 678 48 22 607 93 33 http www samsun...

Page 101: ... 8 10 800 500 55 500 GSM 7799 http www samsung com KYRGYZSTAN 00 800 500 55 500 http www samsung com MOLDOVA 0 800 614 40 http www samsung com MONGOLIA 7 800 555 55 55 http www samsung com RUSSIA 8 800 555 55 55 http www samsung com TADJIKISTAN 8 10 800 500 55 500 http www samsung com UKRAINE 0 800 502 000 http www samsung com ua Ukrainian http www samsung com ua_ru Russian UZBEKISTAN 8 10 800 500...

Page 102: ... 1 800 8 SAMSUNG 726 7864 for Globe 02 5805777 http www samsung com SINGAPORE 1800 SAMSUNG 726 7864 http www samsung com TAIWAN 0800 329 999 0266 026 066 http www samsung com THAILAND 1800 29 3232 02 689 3232 http www samsung com VIETNAM 1 800 588 889 http www samsung com MIDDlE EAST BAHRAIN 8000 4726 http www samsung com ae English http www samsung com ae_ar Arabic EGYPT 08000 726786 http www sam...

Page 103: ...64 http www samsung com BOTSWANA 0800 726 000 http www samsung com CAMEROON 7095 0077 http www samsung com COTE D IVOIRE 8000 0077 http www samsung com GHANA 0800 10077 0302 200077 http www samsung com KENYA 0800 724 000 http www samsung com NAMIBIA 8197267864 http www samsung com NIGERIA 0800 726 7864 http www samsung com SENEGAL 800 00 0077 http www samsung com SOUTH AFRICA 0860 SAMSUNG 726 7864...

Page 104: ...customer requests software installation and setup for the product z If a service technician removes cleans dusts or foreign materials inside of the product z If customer requests an installation additionally after purchasing a product through home shopping or online A Product damage caused by customer s fault Product damage caused by customer s mishandling or wrong repair If a product damage is ca...

Page 105: ...for details of where and how they can take these items for environmentally safe recycling Business users should contact their supplier and check the terms and conditions of the purchase contract This product and its electronic accessories should not be mixed with other commercial wastes for disposal Applicable in countries with separate collection systems This marking on the battery manual or pack...

Page 106: ...rom darker areas to brighter areas on the screen Changes to the screen brightness are expressed with black and white variation and grey scale refers to the medium area between black and white Changing the grey scale through Gamma adjustment will change the medium brightness on the screen Scanning rate Scanning rate or refresh rate refers to the frequency of screen refreshes Screen data is transmit...

Page 107: ...the number of horizontal pixels and vertical pixels that form a screen It represents the level of display detail A higher resolution displays a greater amount of information on the screen and is suitable for performing multiple tasks at the same time E g A resolution of 1920 x 1080 consists of 1 920 horizontal pixels horizontal frequency and 1 080 vertical lines vertical resolution Plug Play The P...

Page 108: ... Correct posture to use the product 18 Customized Key 78 D Display Time 79 E Eco Saving 72 F Fine 60 G Gamma 66 General 92 Green 63 I Image Size TC241W model only 68 INFORMATION 81 Installation 26 L Languagey 71 M Menu Transparency 80 MultiScreen 83 N Natural Color 82 O Off Timer 74 On Timer 75 On Timer Source 76 On Timer Volume 77 P Parts 22 PowerSaver 94 Q Q A 90 R Red 62 Requirements Before Con...

Page 109: ...cautions 11 SAMSUNG MAGIC Angle 58 SAMSUNG MAGIC Bright 57 SAMSUNG MAGIC Color 61 Sharpness 56 Standard Signal Mode Table 95 T Terminology 106 U Using Windows Embedded Standard 7 34 W What is Windows Embedded Standard 7 Client 31 ...

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