English - 35
Problem
Possible Solution
Black bars on the screen.
Make sure the broadcast you’re receiving is High Definition (HD).
HD channels sometimes broadcast Standard Definition
(SD) programming, which can cause black bars.
Set your cable/satellite box to stretch or widescreen mode
to eliminate the bars.
Picture has a Red/Green or Pink tint. Make sure the Component cables are connected to the correct jacks.
Closed Captioning not working.
If you are using a Cable/Satellite box, you must set Closed
Captioning on the box, not your TV.
Snowy picture.
Your cable box may need a firmware upgrade. Please
contact your Cable company.
Ghosting on picture.
This is sometimes caused by compatibility issues with your cable box.
Try connecting Component cables instead.
Screen is black and power indicator
light blinks steadily.
On your computer check: Power, Signal Cable.
The TV is using its power management system.
Move the computer's mouse or press any key on the keyboard.
Image is not stable and may
appear to vibrate when you have
a computer connected to the PC
input.
If the setting is not correct, use your computer utility
program to change the display settings.
Your TV supports multiscan display functions within the
following frequency domain:
- Horizontal frequency (kHz): 30 ~ 81 kHz
- Vertical frequency (Hz): 56 ~ 75 Hz
- PC Maximum refresh rate (at 60 Hz): 1360 X 768
Image is not centered on the
screen.
Adjust the horizontal and vertical position.
The screen position must be adjusted on the output source
(i.e. STB) with a digital signal.
The picture appears distorted in the
corner of the screen.
If “
Screen Fit
” is selected with some external devices, the
picture may appear distorted in the corner of the screen.
This symptom is caused by the external devices, not TV.
The ‘Resets all settings to the
default values.’ message appears.
This appears when you press and hold the
EXIT
button for a
while. The product settings are reset to the factory defaults.
This TFT LCD panel uses a panel consisting of sub pixels (3,133,440) which require
N
sophisticated technology to produce. However, there may be few bright or dark pixels on the
screen. These pixels will have no impact on the performance of the product.
BN59-00905F_eng.indd 35
2009-11-10 9:30:45