General Description
OVERVIEW
The SVM 400 System
The SVM 400 is a self contained voice mail and auto atten-
dant system for the DS 616. It is designed to meet the
demands of the sophisticated voice mail user without sacri-
ficing simplicity.
The SVM 400 may act as an Auto Attendant System only, a
Voice Mail System only or both.
The SVM 400 can handle 2 calls simultaneously. At this
time of this writing the memory capacity is about 5 hours,
although changes in technology will allow for additional
storage as time goes on.
Auto Attendant
The SVM 400 Auto Attendant works by automatically answering calls and playing a custom greeting to the
caller along with some dialing instructions. The caller may then press digits on the keypad to direct the call to
the appropriate person or department.
The SVM 400 Auto Attendant replaces or works in conjunction with your system operator by answering calls
with a pre recorded greeting, and offering the caller a several possible dialing options including dialing another
extension number, transferring to an operator, access pre recorded information or connect to voice mail.
Voice Mail
Voice Mail provides a service if called stations are unavailable. Upon dialing an extension number, callers may
be routed directly to voice mail or transferred to the extension first. The call may be forwarded from the station
on conditions.
Each mailbox will answer calls with a custom greeting in the mailbox owners own voice. The caller can then
leave a message.
The mailbox owner can access the mailbox and retrieve the messages. Many options are available to handle
the message.
System Capacities
Default
Maximum Ports
2
Maximum Storage Time
9999 days
Maximum Subscribers
16
Message Retention
9999 days
Total Messages per Mailbox
9999
Total Message Duration
600 seconds
SVM 400 Technical Manual Page 4
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