Troubleshooting
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Troubleshooting
05 TROUBLESHOOTING
TROUBLESHOOTING FOR ERROR CODES
ERROR
CODE
CAUSE
SOLUTION
•
Robotic vacuum cleaner is
caught, stuck or trapped
while navigating.
•
Turn off the Power Switch at the bottom
and move the robotic vacuum cleaner to a
different location.
•
A foreign substance (string,
paper, toy etc.) is caught in
the power brush.
•
Turn off the Power Switch at the bottom
and remove the foreign substance from the
power brush.
•
A foreign substance (string,
paper, toy etc.) is caught in
the left driving wheel.
•
Turn off the Power Switch at the bottom
and remove the foreign substance from the
left driving wheel.
•
A foreign substance (string,
paper, toy etc.) is caught in
the right driving wheel.
•
Turn off the Power Switch at the
bottom and remove the foreign substance
from the right driving wheel.
•
Check bumper sensor.
•
Slightly pull the stuck bumper outward.
•
A foreign substance (dust,
stain etc.) is on the Obstacle
sensor window.
•
Turn off the Power Switch at the bottom
and wipe the foreign substance from the
front and rear sensor windows using a soft
cloth.
•
A foreign substance (Dust,
stain etc.) is on the Cliff
sensor window.
•
Turn off the Power Switch at the bottom
and wipe the foreign substance on the cilff
sensor window with a soft cloth.
•
Dust bin not inserted.
•
Insert the dust bin until you hear a “Click”
sound.
•
A foreign substance (String,
cloth etc.) is caught on the
edge-cleaning side rotating
brush.
•
Turn off the Power Switch at the bottom
and wipe the foreign substance from the
edge-cleaning side rotating brush.
✽
If you press the Start/Stop button or turn off the Power Switch, the error code is cleared.
