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Troubleshooting
168
I cannot discover
the remote
Bluetooth stereo
headset
• Be sure that the Bluetooth
functionality on the device is turned
on.
• Be sure that the remote Bluetooth
stereo headset is in the discoverable
mode.
• Be sure that the remote Bluetooth
device has the capability to act as a
stereo headset.
I cannot connect
to the remote
Bluetooth stereo
headset
Ensure that the correct passkey was
entered on the device during the
connection with the headset. Most
Bluetooth headsets have a fixed
passkey that would be mentioned in
their user’s guide. You would need to
enter the passkey when establishing a
connection with the headset.
I cannot listen to
music on the
remote
Bluetooth stereo
headset
• Ensure that you are connected to
the Bluetooth stereo headset.
• Ensure that the song that you are
playing is one of the supported
formats.
• Check the battery levels on the
Bluetooth stereo headset.
• Ensure that the device and headset
are within range of each other. The
maximum distance between the two
should not be more than 10 metres.
Problem
Description & Solution