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Troubleshooting
170
If the above guidelines do not help you to solve the
problem, take note of:
• the model and serial numbers of your device
• your warranty details
• a clear description of the problem
Then contact your local dealer or Samsung after-sales
service.
PC connectivity
Problems occur
when connecting
the device to a
PC
Make sure that ActiveSync is installed
and running on your PC. See the
user’s guide for ActiveSync on the CD-
ROM. For further information on
ActiveSync, see the help function on
ActiveSync or visit
www.microsoft.com.
Problem
Description & Solution