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GH68-08136A

Hearing Aid Compatibility with Mobile Phones

When some mobile phones are used near some hearing devices (hearing aids and 

cochlear implants), users may detect a buzzing, humming, or whining noise. Some 

hearing devices are more immune than others to this interference noise, and phones 

also vary in the amount of interference they generate. 

The wireless telephone industry has developed ratings for some of their mobile 

phones, to assist hearing device users in finding phones that may be compatible 

with their hearing devices.  Not all phones have been rated.  Phones that are rated 

have the rating on their box or a label on the box. 

The ratings are not guarantees.   Results will vary depending on the user’s hearing 

device and hearing loss. If your hearing device happens to be vulnerable to interfer-

ence, you may not be able to use a rated phone successfully.  Trying out the phone 

with your hearing device is the best way to evaluate it for your personal needs. 

M-Ratings:  Phones rated M3 or M4 meet FCC requirements and are likely to gener-

ate less interference to hearing devices than phones that are not labeled. M4 is the 

better/higher of the two ratings. 

T-Ratings:  Phones rated T3 or T4 meet FCC requirements and are likely to be more 

usable with a hearing device’s telecoil (“T Switch” or “Telephone Switch”) than 

unrated phones.  T4 is the better/higher of the two ratings.  (Note that not all hearing 

devices have telecoils in them.) 

Hearing devices may also be measured for immunity to this type of interference. Your 

hearing device manufacturer or hearing health professional may help you find results 

for your hearing device. The more immune your hearing aid is, the less likely you are 

to experience interference noise from mobile phones. 

Summary of Contents for SPH-M830

Page 1: ...User manual SPH M830 Draft 6 2012 06 20 Only for Marketing ...

Page 2: ...ample p 12 represents see page 12 Õ Followed by the order of options or menus you must select to perform a step for example In Menu mode select Messages Õ Create new message represents Messages followed by Create new message Square brackets phone keys for example represents the Power Menu exit key Angled brackets softkeys that control different functions at each screen for example OK represents th...

Page 3: ... off Access menus Customise your phone Use basic call functions Send and view messages Add and find contacts troubleshooting Safety and Usage Information Comply with the following precautions to avoid dangerous or illegal situations and ensure peak performance of your mobile phone Safety Warnings Keep your phone away from small children and pets Keep your phone and all accessories out of the reach...

Page 4: ...ry to high external pressure which can lead to an internal short circuit and overheating Avoid interference with pacemakers Maintain a minimum of 15 cm 6 inches between mobile phones and pacemakers to avoid potential interference as recommended by manufacturers and the independent research group Wireless Technology Research If you have any reason to suspect that your phone is interfering with a pa...

Page 5: ... exposing batteries to very cold or very hot temperatures below 0 C 32 F or above 45 C 113 F Extreme temperatures can reduce the charging capacity and life of your batteries Prevent batteries from contacting metal objects as this can create a connection between the and terminals of your batteries and lead to temporary or permanent battery damage Never use a damaged charger or battery Handle your p...

Page 6: ...than a week as overcharging may shorten battery life Over time unused batteries will discharge and must be recharged before use Disconnect chargers from power sources when not in use Use batteries only for their intended purpose Handle memory cards with care Do not remove a card while the phone is transferring or accessing information as this could result in loss of data and or damage to the card ...

Page 7: ...o the public and to account for any variations in measurements SAR tests are conducted using standard operating positions accepted by the FCC with the phone transmitting at its highest certified power level in all tested frequency bands Although the SAR is determined at the highest certified power level the actual SAR level of the phone while operating can be well below the maximum value This is b...

Page 8: ...asing distance from the source The so called cordless phones which have a base unit connected to the telephone wiring in a house typically operate at far lower power levels and thus produce RF exposures well within the FCC s compliance limits Do wireless phones pose a health hazard The available scientific evidence does not show that any health problems are associated with using wireless phones Th...

Page 9: ...ragency working group activities as well FDA shares regulatory responsibilities for wireless phones with the Federal Communications Commission FCC All phones that are sold in the United States must comply with FCC safety guidelines that limit RF exposure FCC relies on FDA and other health agencies for safety questions about wireless phones FCC also regulates the base stations that the wireless pho...

Page 10: ...s can provide data that is directly applicable to human populations but ten or more years follow up may be needed to provide answers about some health effects such as cancer This is because the interval between the time of exposure to a cancer causing agent and the time tumors develop if they do may be many many years The interpretation of epidemiological studies is hampered by difficulties in mea...

Page 11: ... RF exposure from these products you can use measures like those described above to reduce your RF exposure from wireless phone use What about children using wireless phones The scientific evidence does not show a danger to users of wireless phones including children and teenagers If you want to take steps to lower exposure to radio frequency energy RF the measures described above would apply to c...

Page 12: ...nts lacked a reasonable basis to substantiate their claim What about wireless phone interference with medical equipment Radio frequency energy RF from wireless phones can interact with some electronic devices For this reason FDA helped develop a detailed test method to measure electromagnetic interference EMI of implanted cardiac pacemakers and defibrillators from wireless telephones This test met...

Page 13: ... behind the wheel of a car practice good common sense and remember the following tips 1 Get to know your wireless phone and its features such as speed dial and redial If available these features help you to place your call without taking your attention off the road 2 When available use a hands free device If possible add an additional layer of convenience and safety to your wireless phone with one...

Page 14: ...l non emergency number The wireless industry reminds you to use your phone safely when driving For more information please call 1 888 901 SAFE or visit our web site www wow com com Provided by the Cellular Telecommunications Internet Association Remember to follow any special regulations in force in any area and always switch your phone off whenever it is forbidden to use it or when it may cause i...

Page 15: ...l RF energy Vehicles RF signals may affect improperly installed or inadequately shielded electronic systems in motor vehicles Check with the manufacturer or its representative regarding your vehicle You should also consult the manufacturer of any equipment that has been added to your vehicle Posted Facilities Switch your phone off in any facility where posted notices require you to do so Switch yo...

Page 16: ... is not on switch it on 2 Key in the emergency number for your present location for example 911 or other official emergency number Emergency numbers vary by location 3 Press If certain features are in use call barring for example you may first need to deactivate those features before you can make an emergency call Consult this document and your local cellular service provider When making an emerge...

Page 17: ... the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help The phone may cause TV or radio interference if used in close proxim...

Page 18: ...or legal action or both Getting the Most Out of Your Signal Reception Product Performance The quality of each call you make or receive depends on the signal strength in your area Your phone informs you of the current signal strength by displaying a number of bars next to the signal strength icon The more bars displayed the stronger the signal If you re inside a building being near a window may giv...

Page 19: ...ar the network s base station it uses less power talk and standby time are greatly affected by the signal strength on the cellular network and the parameters set by the network operator Battery charging time depends on the remaining battery charge and the type of battery and charger used The battery can be charged and discharged hundreds of times but it will gradually wear out When the operation t...

Page 20: ...et hand Doing so may cause an electric shock to you or damage to the phone Do not use or store the phone in dusty dirty areas as its moving parts may be damaged Do not store the phone in hot areas High temperatures can shorten the life of electronic devices damage batteries and warp or melt certain plastics Do not store the phone in cold areas When the phone warms up to its normal operating temper...

Page 21: ...uld contact either the retailer where they purchased this product or their local government office for details of where and how they can take this item for environmentally safe recycling Business users should contact their supplier and check the terms and conditions of the purchase contract This product should not be mixed with other commercial wastes for disposal Correct disposal of batteries in ...

Page 22: ...d at the bottom of the display In Idle mode press and hold the left softkey to access the simplified menus 4 way navigation In Idle mode access user defined menus left right up down In Menu mode scroll through menu options Confirm In Idle mode launch the web browser In Menu mode select the highlighted menu option or confirm an input Dial Make or answer a call In Idle mode retrieve recently dialled...

Page 23: ...actions assigned to each softkey Icons Learn about the icons that appear on your display Definition Signal strength Call in progress New text message Assembling and preparing your mobile phone Get started by assembling and setting up your mobile phone for its first use Set up your device When you subscribe to a cellular service your device will be activated and ready to use To install the battery ...

Page 24: ...your battery is low the phone will emit a warning tone and a low battery message The battery icon will also be empty and blinking If the battery level becomes too low the phone will automatically power off Recharge your battery to continue using your phone Using basic functions Learn how to perform basic operations and use the main features of your mobile phone Turn your phone on and off To turn y...

Page 25: ...e press the Volume key up or down to adjust the key tone volume Switch to or from the silent profile In Idle mode press and hold to silence or unsilence your phone Change your ringtone 1 In Menu mode select Settings Õ Phone profiles 2 Scroll to the profile you are using 3 Press Options Õ Edit Õ Voice call ringtone 4 Select a ringtone category Õ a ringtone 5 Press Options Õ Select if necessary 6 Pr...

Page 26: ...s desired by following the screen 4 When you have finished enter a name for the theme and press Save 5 Press Yes to apply the theme Set menu shortcuts 1 In Menu mode select Settings Õ Phone settings Õ Shortcuts 2 Select a key to use as a shortcut 3 Select a menu to assign to the shortcut key Use the simplified menus To set up simplified menu items 1 In Idle mode press OK 2 Press Options Õ Customis...

Page 27: ...Use the speakerphone feature 1 During a call press OK Õ Yes to activate the speaker 2 To switch back to the earpiece press OK again In noisy environment you may have difficulty hearing the calls while using the speakerphone feature For better performance use the normal phone mode Use the headset By plugging the supplied headset into the multifunction jack you can make and answer calls To redial th...

Page 28: ...t input mode Press and hold to switch between T9 and ABC modes Depending on your country you may be able to access an input mode for your specific language Press to change case or switch to Number mode Press and hold to switch to Symbol mode Enter text in one of the following modes Mode Function ABC Press the appropriate alphanumeric key until the character you want appears on the display T9 1 Pre...

Page 29: ...ntact 1 In Idle mode enter a phone number and press Options 2 Select Save Õ a memory location phone or SIM Õ New 3 Select a number type if necessary 4 Enter contact information 5 Press Options Õ Save to add the contact to memory Find a contact 1 In Menu mode select Phonebook 2 Enter the first few letters of the name you want to find 3 Select the contact s name from the search list Once you have fo...

Page 30: ...cially those that are not tested or approved by Bluetooth SIG may be incompatible with your device Turn on the Bluetooth wireless feature 1 In Menu mode select Settings Connectivity Bluetooth 2 Select Bluetooth to turn on the Bluetooth wireless feature 3 To allow other devices to locate your device select Settings My phone s visibility Always Turn off the Bluetooth wireless feature 1 In Menu mode ...

Page 31: ...nother Bluetooth enabled device the device icon will turn green Select a paired device and use the following options To browse files on the paired device select Browse files To view the service list of the paired device select Service list To change the paired device name select Rename To allow the paired device to access and browse your files select Authorise device To send your files to the pair...

Page 32: ...ds free car kit Wi Fi Learn to use your device s wireless networking capabilities to activate and connect to any wireless local area network WLAN compatible with the IEEE 802 11 b g n standards You can connect to the internet or other network devices anywhere an access point or wireless hotspot is available Your device uses non harmonised frequency and is intended for use in all European countries...

Page 33: ...e security type of the WLAN AP Select an EAP method This option is available depending on the selected security type User name Enter your user name This option is available depending on the selected security type Password Enter your password This option is available depending on the selected security type IP address View your IP address of the WLAN AP IP address type Select the IP address type of ...

Page 34: ... select Settings Connectivity Wi Fi 2 Select WPS PBC or WPS PIN depending on the AP device type 3 Press a WPS button on the AP device within 2 minutes Or enter a PIN on the AP device and select Start within 2 minutes ...

Page 35: ...HAC Mode To ensure that the Hearing Aid Compatibility rating for your phone is maintained secondary transmitters such as Bluetooth and WLAN components must be disabled during a call ...

Page 36: ...lication This application installs the necessary USB drivers onto your machine For a f ree download of PC Studio go to www samsung com us support 1 Touch Settings Connectivity Select USB mode 2 Select one of the following USB modes Ask on connection causes the phone to present a Select USB Mode pop up when you connect to the PC You can then choose from either Samsung PC Studio Media player or Mass...

Page 37: ...ter the PUK supplied by your service provider Your phone displays Network unavailable or Network error When you are in areas with weak signals or poor reception you may lose reception Move to another area and try again You cannot access some options without a subscription Contact your service provider for more details You enter a number but the call is not dialled Ensure that you have pressed the ...

Page 38: ...r is stored in the contact list Re enter and save the number if necessary The battery does not charge properly or sometimes the phone turns itself off The battery terminals may be dirty Wipe both gold coloured contacts with a clean soft cloth and try charging the battery again If the battery will no longer charge completely dispose of the old battery properly and replace it with a new battery Your...

Page 39: ...World Wide Web http www samsungmobile com Printed in Korea Code No GH68 XXXXXA English EU 10 2011 Draft 05 ...

Page 40: ...use with hearing aids It is important to try the different features of this phone thoroughly and in different locations using your hearing aid or cochlear implant to determine if you hear any interfering noise Consult your service provider or the manufacturer of this phone for information on hearing aid compatibility If you have questions about return or exchange policies consult your service prov...

Page 41: ...appens to be vulnerable to interfer ence you may not be able to use a rated phone successfully Trying out the phone with your hearing device is the best way to evaluate it for your personal needs M Ratings Phones rated M3 or M4 meet FCC requirements and are likely to gener ate less interference to hearing devices than phones that are not labeled M4 is the better higher of the two ratings T Ratings...

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