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Appendix
Issue
Resolution
I pressed the power button but
the device will not turn on.
Connect the USB cable to charge the battery.
●
Disconnect the USB cable and then press the reset button with the stylus (p.
●
37).
The device will not charge even
with the USB cable connected.
Ensure the USB cable is connected properly.
The device will not turn on even
with the USB cable connected.
Check the connection between the device and the USB cable.
The screen is constantly locked.
In the main menu screen, select
Settings
→
Sleep Time Setting
to change the time
delay.
The time setting is not correct.
The current time settings may be lost when the battery discharges completely. Set
the current time again.
Image files in BMP format will
not display on the screen.
The maximum resolution supported by the device is 600 x 800. Image files with a
higher resolution will appear on the file list, but the image itself will not display on the
screen.
Troubleshooting
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If you are having trouble with your device, try these troubleshooting before contacting a service professonal.
