
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Get started
End the mass storage connection
Make sure to end the connection properly to prevent damage to the device or your data.
Click
1
on the Windows taskbar.
Click the pop-up message.
2
Disconnect the USB cable only when the message says that it is safe to remove the hardware.
3
Do not disconnect the USB cable while the files are being transferred as this could result in loss of data or damage to the device.
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The connection will not end if you have device files open on the PC. Close all device files and try again.
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