Basics
7
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When using apps that require more power or using apps for extended periods
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When playing high-quality games for extended periods
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When recording videos for extended periods
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When streaming videos while using the maximum brightness setting
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When connecting to a TV
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While multitasking (or, when running many apps in the background)
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When using Multi window
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When updating or installing apps while recording videos
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When downloading large files during a video call
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When recording videos while using a navigation app
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When using large amount of data for syncing with the cloud, email, or other accounts
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When using a navigation app in a car while the device is placed in direct sunlight
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When using the mobile hotspot and tethering feature
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When using the device in areas with weak signals or no reception
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When charging the battery with a damaged USB cable
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When the device’s multipurpose jack is damaged or exposed to foreign materials, such as
liquid, dust, metal powder, and pencil lead
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When you are roaming
Do the following when the device heats up:
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Keep the device updated with the latest software.
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Conflicts between running apps may cause the device to heat up. Restart the device.
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Deactivate the Wi-Fi, GPS, and Bluetooth features when not using them.
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Close apps that increase battery consumption or that run in the background when
not in use.
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Delete unnecessary files or unused apps.
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Decrease the screen brightness.
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If the device overheats or feels hot for a prolonged period, do not use it for a while. If
the device continues to overheat, contact a Samsung Service Centre.
