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Troubleshooting

119

•  

Your device supports photos and videos captured with the device. Photos and videos 
captured by other devices may not work properly.

•  

Your device supports multimedia files that are authorised by your network service 
provider or providers of additional services. Some content circulated on the Internet, 
such as ringtones, videos, or wallpapers, may not work properly.

Another Bluetooth device is not located

•  

Ensure that the Bluetooth wireless feature is activated on your device.

•  

Ensure that the Bluetooth wireless feature is activated on the device you wish to connect 
to.

•  

Ensure that your device and the other Bluetooth device are within the maximum 
Bluetooth range (10 m).

If the tips above do not solve the problem, contact a Samsung Service Centre.

A connection is not established when you connect the device to a 

computer

•  

Ensure that the USB cable you are using is compatible with your device.

•  

Ensure that you have the proper driver installed and updated on your computer.

•  

If you are a Windows XP user, ensure that you have Windows XP Service Pack 3 or higher 
installed on your computer.

•  

Ensure that you have Samsung Kies or Windows Media Player 10 or higher installed on 
your computer.

Your device cannot find your current location

GPS signals may be obstructed in some locations, such as indoors. Set the device to use Wi-Fi 
or a mobile network to find your current location in these situations.

Summary of Contents for SM-T310

Page 1: ...www samsung com User Manual SM T310 ...

Page 2: ... performance of the device Applications related to the content may not work properly depending on the device s specifications and the environment that it is used in Available features and additional services may vary by device software or service provider Applications and their functions may vary by country region or hardware specifications Samsung is not liable for performance issues caused by ap...

Page 3: ... violations of your Samsung licence agreement and will void your warranty Instructional icons Warning situations that could cause injury to yourself or others Caution situations that could cause damage to your device or other equipment Note notes usage tips or additional information Copyright Copyright 2014 Samsung Electronics This guide is protected under international copyright laws No part of t...

Page 4: ... by DivX LLC a subsidiary of Rovi Corporation This is an official DivX Certified device that has passed rigorous testing to verify that it plays DivX video Visit www divx com for more information and software tools to convert your files into DivX videos ABOUT DIVXVIDEO ON DEMAND This DivX Certified device must be registered in order to play purchased DivXVideo on Demand VOD movies To obtain your r...

Page 5: ...Using the touch screen 21 Control motions 23 Using MultiWindow 27 Notifications 28 Home screen 30 Locked screen 31 Applications screen 33 Using applications 33 Help 34 Entering text 36 Connecting to aWi Fi network 37 Setting up accounts 38 Transferring files 39 Securing the device 41 Upgrading the device Communication 42 Contacts 46 Email 47 Google Mail 49 Hangouts 49 Google 50 Photos 50 Twitter W...

Page 6: ... 105 Battery 105 Application manager 105 Default applications 105 Location 106 Lock screen 107 Security 108 Language and input 111 Cloud Media 59 Music 61 Camera 66 Gallery 70 Story Album 74 Paper Artist 75 Video 76 YouTube 77 Flipboard Application media stores 78 Play Store 79 Samsung Apps 79 Game Hub 80 Music Hub 81 Play Books 81 Play Movies 81 Play Music 81 Play Games 82 Play Newsstand 82 Reade...

Page 7: ...Table of Contents 7 111 Backup and reset 112 Add account 112 Motion 112 Voice control 112 Accessories 113 Date and time 113 Accessibility 114 About device 114 Google Settings Troubleshooting ...

Page 8: ...Device layout Menu button Multipurpose jack Home button Touch screen Back button Light sensor Front camera Volume button Microphone IrLED Power button Speaker Speaker GPS antenna Rear camera Headset jack Memory card slot ...

Page 9: ...on Function Power Press and hold to turn the device on or off Press and hold for 8 10 seconds to reset the device if it has fatal errors or hang ups or freezes Press to lock or unlock the device The device goes into lock mode when the touch screen turns off Menu Tap to open a list of options available for the current screen Tap and hold to launch Google search Home Press to return to the Home scre...

Page 10: ... only Samsung approved accessories Malfunctions caused by using unapproved accessories are not covered by the warranty service Availability of all accessories is subject to change depending entirely on manufacturing companies For more information about available accessories refer to the Samsung website Charging the battery Use the charger to charge the battery before using it for the first time Us...

Page 11: ...be used while it is charging but it may take longer to fully charge the battery If the device receives an unstable power supply while charging the touch screen may not function If this happens unplug the charger from the device While charging the device may heat up This is normal and should not affect the device s lifespan or performance If the battery gets hotter than usual the charger may stop c...

Page 12: ...rge status When you charge the battery while the device is off the following icons will show the current battery charge status Charging Fully charged Reducing the battery consumption Your device provides options that help you save battery power By customising these options and deactivating features in the background you can use the device longer between charges When you are not using the device sw...

Page 13: ...he data stored in it Use caution to insert the memory card right side up The device supports only the FAT file system for memory cards When inserting a card formatted in a different file system the device asks to reformat the memory card Frequent writing and erasing of data shortens the lifespan of memory cards When inserting a memory card into the device the memory card s file directory appears i...

Page 14: ...ted or damage to the memory card or device Samsung is not responsible for losses that result from the misuse of damaged memory cards including the loss of data Formatting the memory card A memory card formatted on a computer may not be compatible with the device Format the memory card on the device On the Home screen tap Apps Settings Storage Format SD card Format SD card Erase everything Before f...

Page 15: ...warnings and directions from authorised personnel in areas where the use of wireless devices is restricted such as aeroplanes and hospitals Press and hold the Power button and tap Flight mode to disable the wireless features To turn off the device press and hold the Power button and then tap Power off Holding the device Do not cover the antenna area with your hands or other objects This may cause ...

Page 16: ...on or the Home button and flick your finger in any direction within the unlock screen area at the lower part of the screen Adjusting the volume Press theVolume button up or down to adjust the ringtone volume or to adjust the sound volume when playing music or video Switching to silent mode Use one of the following methods Press and hold theVolume button down until it switches to silent mode Press ...

Page 17: ...e status of the device The icons listed in the table below are most common Icon Meaning Wi Fi connected Bluetooth feature activated GPS activated Synced with the web Connected to computer Alarm activated Mute mode activated Flight mode activated Error occurred or caution required Battery power level ...

Page 18: ...ly excessive pressure to it with your fingertips The device may not recognise touch inputs close to the edges of the screen which are outside of the touch input area Leaving the touch screen idle for extended periods may result in afterimages screen burn in or ghosting Turn off the touch screen when you do not use the device Finger gestures Tapping To open an application to select a menu item to p...

Page 19: ...9 Dragging To move an icon thumbnail or preview to a new location tap and hold it and drag it to the target position Double tapping Double tap on a webpage or image to zoom in a part Double tap again to return ...

Page 20: ...ht on the Home screen or the Applications screen to see another panel Flick up or down to scroll through a webpage or a list such as contacts Pinching Spread two fingers apart on a webpage map or image to zoom in a part Pinch to zoom out ...

Page 21: ...y applications allow display in either portrait or landscape orientation Rotating the device causes the display to automatically adjust to fit the new screen orientation To prevent the display from rotating automatically open the notifications panel and deselect Screen rotation Some applications do not allow screen rotation Some applications display a different screen depending on the orientation ...

Page 22: ...our hand across the screen to capture a screenshot The image is saved in Gallery Screenshots It is not possible to capture a screenshot while using some applications Covering Cover the screen with a palm to pause media playback ...

Page 23: ...vider To use MultiWindow on the Home screen tap Apps Settings Display and then tick Multi window Using a split screen MultiWindow Use this feature to run applications in a split screen Launching applications in a split screen MultiWindow 1 Drag your finger from the right edge of the screen towards the middle of the screen Alternatively tap and hold The MultiWindow tray appears at the right side of...

Page 24: ...n application icon on the MultiWindow tray and then drag it to the screen Release the application icon when the screen turns blue 3 Tap and hold another application icon on the MultiWindow tray and then drag it to a new location ...

Page 25: ...h Email and Internet in a split screen MultiWindow Access the MultiWindow options 2 Tap the circle between the application windows and then tap Tap the circle between application windows to access the following options Switch locations between MultiWindow applications Share items such as images text or links between application windows by dragging and dropping them Maximise the window Close the ap...

Page 26: ...rrently running MultiWindow applications as a combination 1 Launch multiple applications in a split screen MultiWindow 2 Open the MultiWindow tray and tap Create 3 Enter a title and tap OK The currently running MultiWindow combination is added to the MultiWindow tray To launch applications using a saved combination select the combination from the Multi Window tray ...

Page 27: ...ng mode Activate or deactivate reading mode In reading mode the device helps protect your eyes when reading at night To select which applications will be used for tap Settings Display Reading mode Multi window Set to use MultiWindow Screen Mirroring Activate or deactivate the screen mirroring feature Sync Activate or deactivate auto syncing of applications Smart stay Activate or deactivate the sma...

Page 28: ...view Adding an item Customise the Home screen by adding widgets folders or panels Tap and hold the empty area on the Home screen and then select one of the following categories Apps and widgets Add widgets or applications to the Home screen Folder Create a new folder Page Add a new panel to the Home screen Moving an item Tap and hold an item and drag it to a new location To move it to another pane...

Page 29: ...e top of the screen Setting wallpaper Set an image or photo stored in the device as wallpaper for the Home screen On the Home screen tap Set wallpaper Home screen and then select one of the following Gallery See photos taken by the device s camera or images downloaded from the Internet Live wallpapers See animated images Photos See images in Photos Wallpapers See wallpaper images Select an image r...

Page 30: ...d it to the Home screen Put it on a location you want resize it by dragging the frame if necessary and then tap anywhere on the screen to save the location of the widget Locked screen The locked screen prevents the device from unwanted operation when not in use and also allows you to add convenient widgets Adding widgets To use widgets when the screen is locked on the Applications screen tap Setti...

Page 31: ...ns installed On the Home screen tap Apps to open the Applications screen To view other panels scroll left or right Rearranging applications This feature is available only in the customisable grid view Tap Edit tap and hold an application and then drag it to a new location To move it to another panel drag it to the side of the screen Organising with folders Put related applications together in a fo...

Page 32: ...t applications that come with the device cannot be uninstalled Disabling applications Tap Uninstall disable apps and then select an application to disable it To enable the application on the Applications screen tap Settings Application manager scroll to DISABLED select the application and then tap Enable Downloaded applications and some default applications that come with the device cannot be disa...

Page 33: ...ist of recently used applications Select an application icon to open Closing an application Close applications not in use to save battery power and maintain device performance Press and hold the Home button tap and then tap End next to an application to close it To close all running applications tap End all Alternatively press and hold the Home button and then tap Help Access help information to l...

Page 34: ...ng keyboard Break to the next line Delete a preceding character Enter punctuation marks Enter uppercase Set options for the Samsung keyboard Enter a space Enter uppercase Add an item from the clipboard Entering uppercase Tap before entering a character For all caps tap it twice Changing the keyboard type Tap and hold and then tap to change the keyboard type On the floating keyboard tap and hold an...

Page 35: ...text by voice Activate the voice input feature and then speak into the microphone The device displays what you speak If the device does not recognise your words correctly tap the underlined text and select an alternative word or phrase from the dropdown list To change the language or add languages for the voice recognition tap the current language Copying and pasting Tap and hold over text drag or...

Page 36: ...ffWi Fi to save the battery when not in use JoiningWi Fi networks On the Applications screen tap Settings Wi Fi and then drag the Wi Fi switch to the right Select a network from the list of detectedWi Fi networks enter a password if necessary and then tap Connect Networks that require a password appear with a lock icon After the device connects to aWi Fi network the device will automatically conne...

Page 37: ...ience with the device Adding accounts Follow the instructions that appear when opening a Google application without signing in to set up a Google account To sign in with or sign up for a Google account on the Applications screen tap Settings Add account Google After that tap New to sign up or tap Existing and then follow on screen instructions to complete the account setup More than one Google acc...

Page 38: ...ung website 1 Connect the device to the computer using the USB cable Samsung Kies launches on the computer automatically If Samsung Kies does not launch double click the Samsung Kies icon on the computer 2 Transfer files between your device and the computer Refer to the Samsung Kies help for more information Connecting withWindows Media Player Ensure thatWindows Media Player is installed on the co...

Page 39: ...d information stored in the device by using the security features The device requires an unlock code whenever unlocking it Setting a face unlock On the Applications screen tap Settings Lock screen Screen lock Face unlock Fit your face in the frame to be captured Then set a backup unlock PIN or pattern to unlock the screen in case the face unlock fails Setting a face and voice unlock On the Applica...

Page 40: ...k PIN to unlock the screen when you forget the pattern Setting a PIN On the Applications screen tap Settings Lock screen Screen lock PIN Enter at least four numbers and then enter the password again to verify it Setting a password On the Applications screen tap Settings Lock screen Screen lock Password Enter at least four characters including numbers and symbols and then enter the password again t...

Page 41: ...ter Samsung Kies automatically recognises the device and shows available updates in a dialogue box if any Click the Update button in the dialogue box to start upgrading Refer to the Samsung Kies help for details on how to upgrade Do not turn off the computer or disconnect the USB cable while the device is upgrading While upgrading the device do not connect other media devices to the computer Doing...

Page 42: ...g phone numbers email addresses and others Tap Contacts on the Applications screen Managing contacts Creating a contact Tap and enter contact information Add an image Add or delete a contact field Editing a contact Select a contact to edit and then tap Deleting a contact Tap ...

Page 43: ...t is selected take one of the following actions Add to favourite contacts Compose an email Displaying contacts By default the device shows all saved contacts Tap Contacts to display and then select a location where contacts are saved Moving contacts Moving contacts to Google Tap Merge accounts Merge with Google Contacts moved to Google Contacts appear with in the contacts list Moving contacts to S...

Page 44: ...ontacts tap Done and then select a sharing method Favourite contacts Tap and then take one of the following actions Search Search for contacts Add to Favourites Add contacts to favourites Remove from Favourites Remove contacts from favourites Grid view List view View contacts in grid or list form Help Access help information about using contacts Contact groups Adding contacts to a group Select a g...

Page 45: ...elp information about using contacts Deleting groups Tap select user added groups and then tap Delete Default groups cannot be deleted Sending an email to a group s members Select a group tap Send email select members and then tap Done Business card Create a business card and send it to others Tap Set up my profile enter details such as phone number email address and postal address and then tap Sa...

Page 46: ...creen Enter recipients subject and message and then tap Tap to add a recipient from the contacts list Tap to attach images videos contacts memos events and others Tap to insert images events contacts location information and others into the message Sending scheduled messages While composing a message tap Schedule sending Set a time and date and then tap Done The device will send the message at the...

Page 47: ...message as a reminder Forward the message Compose a message Go to the previous or next message Tap the attachment tab to open attachments and then tap Save to save it Google Mail Use this application to quickly and directly access the Google Mail service Tap Google Mail on the Applications screen This application may not be available depending on the region or service provider This application may...

Page 48: ...l settings Tap Send feedback to report your opinions for application development Tap Help to access help information for the Google Mail Reading messages Move the message to another mailbox Mark the message as unread Preview attachment Keep this message for long term storage Mark the message as a reminder Delete this message Reply to this message Forward this message to others Add this email addre...

Page 49: ... with others Tap Hangouts on the Applications screen This application may not be available depending on the region or service provider Select a friend from the friends list or enter data to search and select a friend from the results to start chatting Google Use this application to stay connected with people via Google s social network service Tap Google on the Applications screen This application...

Page 50: ...o the device HIGHLIGHTS View images or videos grouped by date or album Tap to view all of the images or videos in the group Then select an image or video While viewing it use one of the following icons Modify the image Share the image or video with others Delete the image or video Twitter Use this application to stay connected with your social network onTwitter Tap Twitter on the Applications scre...

Page 51: ...wing a webpage Opening a new page Tap To go to another webpage scroll left or right on the title field and then tap the title to select it Searching the web by voice Tap the address field tap speak a keyword and then select one of the suggested keywords that appear This feature may not be available depending on the region or service provider Bookmarks To bookmark the current webpage tap To open a ...

Page 52: ...ap Downloads Sharing webpages To share a webpage address with others tap Share via To share a part of a webpage tap and hold the desired text and then tap Share via Chrome Use this application to search for information and browse webpages Tap Chrome on the Applications screen This application may not be available depending on the region or service provider Viewing webpages Tap the address field an...

Page 53: ...ung is not responsible for the loss interception or misuse of data sent or received via the Bluetooth feature Always ensure that you share and receive data with devices that are trusted and properly secured If there are obstacles between the devices the operating distance may be reduced Some devices especially those that are not tested or approved by the Bluetooth SIG may be incompatible with your...

Page 54: ...or HomeSync and then share your contents You can also use this feature with other devices that support theWi Fi Miracast feature This feature may not be available depending on the region or service provider Miracast enabled devices that do not support High bandwidth Digital Content Protection HDCP may not be compatible with this feature Some files may be buffered during playback depending on the n...

Page 55: ...egistered devices and storage services will appear You can browse and play them Sending files Send files to other devices or upload them to web storage services Tap to select a device or web storage and scroll left or right to select a media category Then tap select files and then tap Sharing files Tap to select a device or web storage and scroll left or right to select a media category Then tap s...

Page 56: ...torage service Group Play Use this application to enjoy moments with your friends by sharing and playing content Create or join a Group Play session and then share content such as images or music Tap Group Play on the Applications screen This application may not be available depending on the region or service provider While using this application you cannot access the Internet through theWi Fi net...

Page 57: ... with friends Joining Group Play Join a Group Play session created by another device Tap Join group select a Group Play session to join and then enter the password for the group if necessary Select a media category and the content that is currently being shared will appear on the device Using additional features in a Group Play session While sharing content with other devices use the following fea...

Page 58: ...vice s screen onto a large surface and control theTV remotely with the device Tap Set upWatchON select a region and broadcast service and then tap Next WatchingTV Select from theTV programme suggestions or select a category at the bottom of the screen Select aTV programme and then tap Watch onTV or Watch now The selected programme will show up on the connectedTV Setting programme reminders Tap Tim...

Page 59: ...en the music player screen Skip to the next song Tap and hold to move forwards quickly Pause and resume playback Adjust the volume Change the repeat mode Restart the currently playing song or skip to the previous song Tap and hold to move backwards quickly Turn on shuffle Search for other devices to play the file Set the file as your favourite song View file details Open the playlist Hide the musi...

Page 60: ...gher the adapt sound option is not applied to music playback If you turn the volume down to level 13 or lower the option is reapplied Setting a song as alarm ringtone To use the currently playing song as alarm ringtone tap Set as alarm tone Creating playlists Make an own selection of songs Tap Enter a title and tap OK Select songs to include and then tap Done To add the currently playing song to a...

Page 61: ...s of other people without their permission Do not take photos or videos where legally prohibited Do not take photos or videos in places where you may violate other people s privacy Taking photos Taking a photo Tap the image on the preview screen where the camera should focus When the subject is in focus the focus frame turns green Tap to take the photo View more options Change the shooting mode In...

Page 62: ...o composed of many photos strung together To get the best shot follow these tips Move the camera slowly in one direction Keep the camera s viewfinder within the guide frame Avoid taking photos of a subject in front of unrecognisable backgrounds such as empty skies or plain walls Sports Use this setting for fast moving subjects Night Use this setting for images taken in darker conditions Panoramic ...

Page 63: ... a video Tap to take a video To pause recording tap To stop recording tap Recording mode Tap to change the recording mode Normal Use this mode for normal quality Limit for email Use this mode to lower quality for sending via email ...

Page 64: ...e following Share shot Send a photo directly to another device viaWi Fi Direct Buddy photo share Set the device to recognise a person s face that you have tagged in a photo and send it to that person Remote viewfinder Set a device to control the camera remotely Controlling the camera remotely Set a device as a viewfinder to control the camera remotely Tap Remote viewfinder and then connect the dev...

Page 65: ...ts Low values are for stationary or brightly lit objects Higher values are for fast moving or poorly lit objects Location tag Attach a GPS location tag to the photo Activate this feature when taking photos to create albums in Story Album To improve GPS signals avoid shooting in locations where the signal may be obstructed such as between buildings or in low lying areas or in poor weather condition...

Page 66: ...r storage Reset Reset the camera settings Shortcuts Reorganise shortcuts for easy access to the camera s various options Tap Edit quick settings Tap and hold an option and drag it to a slot at the top of the screen Gallery Use this application to view images and videos Tap Gallery on the Applications screen Viewing images Launching Gallery displays available folders When another application such a...

Page 67: ... the video Editing images When viewing an image tap and use the following functions Favourite Add the image to favourites Slideshow Start a slideshow with the images in the current folder Photo frame Use this to add a frame and a note to an image The edited image is saved in the Photo frame folder Photo note Use this to write a note on the back of the image Tap to edit the note Copy to clipboard C...

Page 68: ...hoto Editor or Paper Artist Favourite images When viewing an image tap Favourite to add the image to the favourites list Deleting images Use one of the following methods In a folder tap Select item select images and then tap When viewing an image tap Sharing images Use one of the following methods In a folder tap Select item select images and then tap to send them to others When viewing an image t...

Page 69: ...the face angle face size skin colour facial expression light conditions or accessories the subject is wearing UsingTag Buddy Tap Settings Tags Tag buddy and then drag the Tag buddy switch to the right to display a contextual tag weather location date and person s name when opening an image Organising with folders Create a folder to organise images or videos stored in the device You can copy or mov...

Page 70: ...reen Creating story albums Create story albums by selecting images from Gallery or images sorted by tag information Tap and then select an option Select images from Gallery Select images by tag information Creating albums from Gallery Tap From Gallery select a folder select images and then tap Done Enter a title for the album select a theme and a cover image and then tap Create album ...

Page 71: ...s images taken during the period you set After the setting is finished tap Find pictures Enter a title for the album select a theme and a cover image and then tap Create album Viewing story albums Select a story album The cover image appears on the first page Scroll left or right to view images in the story album On a page of the album tap and use the following functions The available options vary...

Page 72: ...ther storage locations Delete page Delete the page Editing images Tap the image of the page in an album Select among various effects that are available Add a caption Send the image to others Delete the image Tap and then use the following functions Slideshow Start a slideshow or change the slideshow settings Set as cover Set the image as an album cover image Rotate left Rotate the image anticlockw...

Page 73: ...aking photos outside of the home city the device suggests creating a travel album Tap Settings Home city select a setting method and then tap Save Setting a minimum number of photos Tap Settings and then drag the switch next to an album type to the right Select the album type and then set the minimum number of photos When you take photos that meet the criteria you set the device will suggest creat...

Page 74: ...o edit an image The edited image is saved in the Gallery Paper Pictures folder Select an existing image Share the image Apply effects to the image Draw with a pen Tap to change the pen thickness Take a photo Draw with a brush Tap to change the brush thickness Save the image Apply frames to the image Erase the drawings Tap to change the eraser size Access additional options ...

Page 75: ...deo to play Change screen ratio Move forwards or backwards by dragging the bar Restart the current video or skip to the previous video Tap and hold to move backwards quickly Skip to the next video Tap and hold to move forwards quickly Adjust the volume Switch to floating screen mode Pause and resume playback Open the playlist Search for other devices to play the file Move the control panel to the ...

Page 76: ...he player to another location YouTube Use this application to watch videos from theYouTube website Tap YouTube on the Applications screen This application may not be available depending on the region or service provider Watching videos Tap and then enter a keyword Select one of the returned search results to watch a video Rotate the device to landscape orientation to display full screen Sharing vi...

Page 77: ...cations screen This application may not be available depending on the region or service provider To start your Flipboard flick left on the greeting page select news topics and then tap Build Your Flipboard Select a cover story or a topic flick through the Flipboard pages and then select an article to read ...

Page 78: ...is a charge for the application tap the price and follow on screen instructions to complete the purchase process When a new version is available for any installed application an update icon appears at the top of the screen to alert you to the update Open the notifications panel and tap the icon to update the application To install applications that you downloaded from other sources on the Applicat...

Page 79: ...rd in the search field Select an application to view information To download it tap Free If there is a charge for the application tap the price and follow the on screen instructions to complete the purchase process When a new version is available for any installed application an update icon appears at the top of the screen to alert you to the update Open the notifications panel and tap the icon to...

Page 80: ...elled differently depending on the subscription terms Some features including streaming services may not be available depending on the region or service provider MY MUSIC Play music stored on the device and in the cloud storage server All your music stays automatically synced with your computer CATALOGUE Enjoy unlimited song streaming Stream songs or download them to listen without network coverag...

Page 81: ...pplications screen This application may not be available depending on the region or service provider Play Music Use this application to listen to music from the device or stream music from the Google cloud service Tap Play Music on the Applications screen This application may not be available depending on the region or service provider Play Games Use this application to download and play games Tap...

Page 82: ...n to download and read book files Tap Readers Hub on the Applications screen This application may not be available depending on the region or service provider Select a book to read To download book files go to the Readers Hub Store Video Hub Use this application to access and purchase videos Tap Video Hub on the Applications screen This application may not be available depending on the region or s...

Page 83: ...emo so that others cannot view it tap Lock Browsing memos Browse memo thumbnails by scrolling up or down To edit the memo tap the memo To search for a memo tap To change the view mode tap To delete memos tap To sort memos by date tap Sort by To send the text in memos to others tap Share text via To send memos to others tap Share via To print memos by connecting the device to a printer tap Print So...

Page 84: ...hers cannot view it Print Print the image by connecting the device to a printer Some printers may not be compatible with the device Share text via Send the text in the memo to others Share via Send the memo to others S Planner Use this application to manage events and tasks Tap S Planner on the Applications screen Creating events or tasks Tap and then use one of the following methods Add event Ent...

Page 85: ...n it has an advance alert or where it takes place Invite others to the event by sending an email Enter the email address to the Participants field or tap to open the contacts list Attach a map showing the location of the event Enter the location in the Location field tap next to the field and then pinpoint the precise location by tapping and holding on the map that appears Attach an image Tap Imag...

Page 86: ...s screen tap S Planner Sync To display synced events or tasks tap Settings View settings Calendars Display select the Google account and then tap OK Changing calendar type Tap the top left of the screen and then select one from among different types of calendars including month week and others A pinch gesture can be used to change calendar type For example pinch to change from the monthly calendar...

Page 87: ...any other computers that have Dropbox installed Tap Dropbox on the Applications screen This application may not be available depending on the region or service provider Sign in to your Dropbox account If you do not have it create a Dropbox account Once Dropbox is activated photos and videos taken with the device s camera are uploaded to Dropbox automatically To view the uploaded photos or videos t...

Page 88: ...ap Link Dropbox account and then enter the Dropbox account Follow the on screen instructions to complete the setup Once you sign in tap Allow and the device automatically syncs files with Dropbox whenever you make some changes Drive Use this application to create and edit documents and share them with others via Google Drive storage When you create documents or upload files to Google Drive your de...

Page 89: ...pending on the file type Create a document View favourite documents Share documents with others View recent documents Browse folders Browse by document formats Creating documents Tap and then select a document type Use the editing toolbar at the top of the screen to edit the document To finish tap the document icon at the top left of the screen tap Save enter a filename select a folder to save to ...

Page 90: ...ark Open the Bookmark panel Select a label to go to bookmarks point View Settings Change the view mode settings Screen capture Capture the selected area View Information View the document details Help Access help information for using the POLARIS Office Presentation Switch to Edit Mode Open the editing toolbar Single slide view View slides one by one Slide note View memos on slides Screen capture ...

Page 91: ...p Access help information for using the POLARIS Office Text Read All Read the document via the text to speech feature Screen capture Capture the selected area View Information View the document details Help Access help information for using the POLARIS Office Alarm Use this application to set wake up calls and alarms for important events Tap Alarm on the Applications screen Turn this alarm on or o...

Page 92: ...the preset time Stopping alarms Drag outside the large circle to stop an alarm Drag outside the large circle to repeat the alarm after a specified length of time Deleting alarms Tap and hold the alarm and then tap Delete World Clock Use this application to check the time of many major cities in the world Tap World Clock on the Applications screen Creating clocks Tap enter a city name or select a c...

Page 93: ...and target languages enter text in the input field and then tap To add a language pair to your favourites list tap To send a language pair to others tap Starting a conversation with the translator Tap the buttons at the bottom of the screen to communicate with another person via spoken translation Tap Speak for your language and then speak into the microphone The device will translate what you say...

Page 94: ...e or slang words Avoid speaking in dialectal accents The device may not recognise your commands or may perform unwanted commands depending on your surroundings or how you speak Hands free mode In hands free mode the device will read content aloud when you have incoming calls messages and notifications so you can use the device without hands while driving For example the device will read aloud the ...

Page 95: ...cation may not be available depending on the region or service provider Searching the device Tap the search field and then enter a keyword Alternatively tap and then speak a keyword If no results are returned from the applications the web browser appears displaying the search results Search scope To select what applications to search tap Settings Tablet search and then tick the items to search for...

Page 96: ...videos songs and sound clips Tap My Files on the Applications screen Select a folder to open it To go back to the parent folder tap To return to the root directory tap In a folder use one of the following functions Search for files Change the view mode Create a folder Time Sort files or folders Select a file or folder by ticking and then use one of the following functions Copy files or folders to ...

Page 97: ...tap Other downloads to see the files downloaded from other applications such as Email Select a file to open it with an appropriate application To sort the files by size tap Sort by size To sort the files by date tap Sort by date TripAdvisor Use this application to get travel information such as destination or hotel You can also book for a room and share your reviews with others Tap TripAdvisor on ...

Page 98: ...ing on the region or service provider Searching for locations Search for locations by entering an address or a keyword Once the location is found select a location to view the detailed information Refer to the help for more information Getting directions for a destination Tap to set starting and ending locations and then select a travel method The device shows the routes to get to the destination ...

Page 99: ... Fi settings WPS push button Connect to a securedWi Fi network with aWPS button WPS PIN entry Connect to a securedWi Fi network with aWPS PIN Help Access help information forWi Fi SettingWi Fi sleep policy On the Settings screen tap Wi Fi Advanced KeepWi Fi on during sleep Setting Network notification The device can detect openWi Fi networks and display an icon on the status bar to notify when ava...

Page 100: ...ed files View received files via the Bluetooth feature Rename device Set a Bluetooth name for the device Help Access help information for Bluetooth Data usage Keep track of your data usage amount Data usage cycle Enter monthly reset date to monitor your data usage To use more options tap Auto sync data Activate or deactivate auto syncing of applications You can select what information to sync for ...

Page 101: ...services VPN Set up and connect to virtual private networks VPNs Nearby devices Device name View the device name Content to share Set the device to share your content with other devices Allowed devices View the list of devices that can access your device Denied devices View the list of devices that are blocked from accessing your device Download to Select a memory location for saving media files D...

Page 102: ...ts such as incoming messages Touch sounds Set the device to sound when selecting an application or option on the touch screen Screen lock sound Set the device to sound when locking or unlocking the touch screen Samsung applications Change the notification settings for each application Sound when tapped Set the device to sound when a key is touched Audio output Select a sound output format to use w...

Page 103: ...s mode for normal surroundings Professional photo Use this mode to make the display tone look like real colours Cinema Use this mode for dim surroundings such as in a dark room Reading mode Select which applications will use reading mode In reading mode the device helps protect your eyes when reading at night Brightness Set the brightness of the display Screen timeout Set the length of time the de...

Page 104: ...ntly deletes all data from it The actual available capacity of the internal memory is less than the specified capacity because the operating system and default applications occupy part of the memory The available capacity may change when you upgrade the device Power saving mode Activate power saving mode and change the settings for power saving mode CPU performance Set the device to limit some sys...

Page 105: ...e Location Change settings for location information permissions Mode Select a method to collect your location data Recent location requests Set the device to display which applications use your current location information and their battery usage Location services View the location services your device is using My places Set up profiles that will be used for specific locations when you use GPS Wi ...

Page 106: ... clock Show date Set the device to show the date with the clock Owner information Enter your information that is shown with the clock For a personal message Edit personal information Edit the personal message Shortcuts Set the device to show and edit application shortcuts on the locked screen This feature may not be available depending on the region or service provider Unlock effect Select an effe...

Page 107: ... to determine the location of your lost or stolen device viaWi Fi Go to website Access the Find my mobile website findmymobile samsung com You can track and control your lost or stolen device on the Find my mobile website Make passwords visible By default the device hides passwords for security Set the device to display passwords as they are entered Device administrators View device administrators...

Page 108: ...t Activate predictive text mode to predict words based on your input and show word suggestions You can also customise the word prediction settings Auto replacement Set the device to correct misspelled and incomplete words by tapping the space bar or punctuation mark Auto capitalisation Set the device to automatically capitalise the first character after a final punctuation mark such as a full stop...

Page 109: ...input settings tap Choose input languages Select input languages for text input Block offensive words Set the device to prevent the device from recognising offensive words in voice inputs Offline speech recognition Download and install language data for offline voice input Voice recogniser Select a voice recognition engine This feature appears once you use a voice recognition application Voice sea...

Page 110: ...ter with SVoice For Google voice recognition use the following options Language Select a language for the voice recognition Ok Google hotword detection Set the device to begin voice recognition when you say the wake up command while using the search application This feature may not be available depending on the region or service provider Speech output Set the device to provide voice feedback to al...

Page 111: ...inter speed for the mouse or trackpad connected to your device Cloud Change settings for syncing data or files with your Samsung account or Dropbox cloud storage Backup and reset Change the settings for managing settings and data Back up my data Set the device to back up settings and application data to the Google server Backup account Set up or edit your Google backup account Automatic restore Se...

Page 112: ...ou touch the screen with your palm Learn about hand motions View the tutorial for controlling hand motions Voice control Change settings to control options by voice commands Accessories Change the accessory settings Dock sound Set the device to play a sound when your device is connected to or removed from a desktop dock Audio output mode Set the device to use the dock speaker when your device is c...

Page 113: ...cal disabilities Access and alert the following settings to improve accessibility to the device Auto rotate screen Set the interface to rotate automatically when you rotate the device Screen timeout Set the length of time the device waits before turning off the display s backlight Speak passwords Set the device to read aloud passwords you enter withTalkback Show shortcut Add a shortcut to Accessib...

Page 114: ... Adjust the sound balance when using a dual headset Mono audio Enable mono sound when listening to audio with one earbud Turn off all sounds Mute all device sounds Tap and hold delay Set the recognition time for tapping and holding the screen Google subtitles CC Set the device to display closed captions on content supported by Google and to change the closed caption settings Samsung subtitles CC S...

Page 115: ...N incorrectly several times You must enter the PUK supplied by your service provider PIN2 When you access a menu requiring the PIN2 you must enter the PIN2 supplied with the SIM or USIM card For details contact your service provider Your device displays network or service error messages When you are in areas with weak signals or poor reception you may lose reception Move to another area and try ag...

Page 116: ...insert the battery and turn on the device to regain functionality If your device is frozen and unresponsive press and hold the Power button for 8 10 seconds to reboot If this does not solve the problem perform a factory data reset On the Applications screen tap Settings Backup and reset Factory data reset Reset device Erase everything Before performing the factory data reset remember to make backu...

Page 117: ...tery icon is empty Your battery is low Recharge or replace the battery The battery does not charge properly For Samsung approved chargers Ensure that the charger is connected properly If the battery terminals are dirty the battery may not charge properly or the device may turn off Wipe both gold coloured contacts and try charging the battery again The batteries in some devices are not user replace...

Page 118: ...ying these tips contact a Samsung Service Centre Photo quality is poorer than the preview The quality of your photos may vary depending on the surroundings and the photography techniques you use If you take photos in dark areas at night or indoors image noise may occur or images may be out of focus Error messages appear when opening multimedia files If you receive error messages or multimedia file...

Page 119: ...ur device and the other Bluetooth device are within the maximum Bluetooth range 10 m If the tips above do not solve the problem contact a Samsung Service Centre A connection is not established when you connect the device to a computer Ensure that the USB cable you are using is compatible with your device Ensure that you have the proper driver installed and updated on your computer If you are aWind...

Page 120: ...cannot restore data if it is corrupted or lost Samsung is not responsible for the loss of data stored on the device A small gap appears around the outside of the device case This gap is a necessary manufacturing feature and some minor rocking or vibration of parts may occur Over time friction between parts may cause this gap to expand slightly ...

Page 121: ...English EU 08 2014 Rev 1 0 Some content may differ from your device depending on the region service provider or software version and is subject to change without prior notice www samsung com ...

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