Basics
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Check the Gear’s battery status before upgrading the software. Charge the battery
fully before upgrading the software.
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Do not turn off the computer or disconnect the USB cable while the Gear is
upgrading.
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While upgrading the Gear, do not connect other media devices to the computer.
Doing so may interfere with the update process. Before upgrading, remove all
other media devices from the computer.
•
While upgrading the Gear, do not launch other apps on the computer or operate
the Gear. Doing so may overload the computer.
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If you lose the connection with the Internet while upgrading the software, check
the LAN cable is connected properly. Then, try again.
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Firmware upgrades will proceed only when your Gear is connected to the
computer properly. When the Gear is connected properly, and the Gear’s model
name appear on the left of the Samsung Kies screen.