Samsung SM-R324 User Manual Download

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Appendix

Troubleshooting

Before contacting a Samsung Service Centre, please attempt the

following solutions. Some situations may not apply to your device.
If the tips below do not solve the problem, contact a Samsung

Service Centre.

The Oculus Home screen does not appear when

the mobile device is connected to the Gear VR

• Ensure that the mobile device is properly connected to the Gear

VR.

• Ensure that the mobile device is turned on.
• Ensure that you install the Gear VR app (Oculus) for the Gear VR

on the mobile device. (p. 37)

• Ensure that the mobile device’s battery is fully charged.

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Summary of Contents for SM-R324

Page 1: ...www samsung com R324_UG_CA_ENG indb 2 3 10 2017 11 50 08 AM ...

Page 2: ...Printed in Korea GH68 47608B Rev 1 1 English CA 03 2017 USER MANUAL SM R324 R324_UG_CA_ENG indb 3 3 10 2017 11 50 08 AM ...

Page 3: ...with your mobile device You can also view webpages and your own 360 degree images or videos Connect other devices such as controllers included game controllers headsets or Bluetooth headsets sold separately with the mobile device for a more immersive experience R324_UG_CA_ENG indb 2 3 10 2017 11 50 08 AM ...

Page 4: ...controller for use 37 Installing the GearVR app Oculus and connecting the controller Basics 47 Using the GearVR s touchpad 49 Using the controller 52 Moving the pointer or the screen 53 Selecting items 53 Using the Universal menu 56 Downloading apps and content 57 Viewing notifications received on the mobile device R324_UG_CA_ENG indb 3 3 10 2017 11 50 08 AM ...

Page 5: ...tent 59 Viewing content on the Oculus Home screen 63 Viewing content on the mobile device 66 Viewing online content Health and safety warnings Safety information Appendix 88 Troubleshooting R324_UG_CA_ENG indb 4 3 10 2017 11 50 09 AM ...

Page 6: ...Gear VR for other purposes may result in injury The GearVR cannot be operated by itself To use the GearVR connect a mobile device to it Visit www samsung com ca to see a list of compatible mobile devices To use a mobile device with the GearVR upgrade the mobile device s software to the latest version Some languages or content may not be available depending on the region or network To view the open...

Page 7: ... Warning situations that could cause injury to yourself or others Caution situations that could cause damage to your device or other equipment Notice notes usage tips or additional information R324_UG_CA_ENG indb 6 3 10 2017 11 50 09 AM ...

Page 8: ... provider The supplied items are designed only for this device and may not be compatible with other devices Appearances and specifications are subject to change without prior notice Use only Samsung approved accessories Using unapproved accessories may cause performance problems and malfunctions that are not covered by the warranty Availability of all accessories is subject to change depending ent...

Page 9: ...y Front cover Focus adjustment wheel Touchpad and keys Function Touchpad Tap to select an item You can move to the next or previous item by swiping forwards or backwards For more information refer to Using the GearVR s touchpad p 47 R324_UG_CA_ENG indb 8 3 10 2017 11 50 09 AM ...

Page 10: ...e previous screen Press and hold to open the Universal menu You can view the status of the GearVR and configure settings Volume Press to adjust the GearVR volume Focus adjustment wheel Rotate to focus by adjusting the distance between the mobile device and the GearVR s lenses R324_UG_CA_ENG indb 9 3 10 2017 11 50 09 AM ...

Page 11: ...ng started Top strap loop Main strap loop Main strap loop Multipurpose jack USB Type C Device holder right Device holder left Foam cushioning Proximity sensor Lenses R324_UG_CA_ENG indb 10 3 10 2017 11 50 09 AM ...

Page 12: ...r to the GearVR s multipurpose jack Use only Samsung approved chargers Unapproved chargers can cause the mobile device s battery to explode or damage your devices If you use a Micro USB charger connect a Micro USB connector before plugging the charger into the GearVR The Micro USB connector is only for battery charging R324_UG_CA_ENG indb 11 3 10 2017 11 50 09 AM ...

Page 13: ...not used while the charger is connected the mobile device s battery will be charged If the GearVR is connectd to or disconnected from the charger while the GearVR is being used the image on the screen may be briefly inactive During this period the screen recalibrates and the GearVR may not recognize your head movements To save energy unplug the charger when not in use The charger does not have a p...

Page 14: ...obile device connected with a GearVR via Bluetooth Control various GearVR features with the controller keys and touchpad Volume key Trigger Indicator light Wrist strap connection hole Back key Battery cover Touchpad Home key R324_UG_CA_ENG indb 13 3 10 2017 11 50 09 AM ...

Page 15: ...formation refer to Using the controller p 49 Home When the controller is not connected with a GearVR Press and hold to enter Bluetooth pairing mode When the controller is connected with a GearVR Press to return to the Oculus Home screen Press and hold to reorient the controller s pointer direction when it is off centre R324_UG_CA_ENG indb 14 3 10 2017 11 50 09 AM ...

Page 16: ...o open the Universal menu You can view the status of the GearVR and configure settings Volume Press to adjust the GearVR volume Trigger Press to select an item or use it as a trigger when playing certain games Its function may vary depending on the launched apps R324_UG_CA_ENG indb 15 3 10 2017 11 50 09 AM ...

Page 17: ...light Colour Status Flashes red green and blue The controller is in Bluetooth pairing mode Flashes blue three times Bluetooth is connected Flashes blue one time Sleep mode is deactivated R324_UG_CA_ENG indb 16 3 10 2017 11 50 09 AM ...

Page 18: ...rVR If you are farsighted or there is a big difference between your left and right eyes vision wear corrective lenses before using the GearVR Factory lens protectors are pre installed on the GearVR Remove the lens protectors before you use the GearVR so you can see clearly Keep the lenses clean and protect them from getting scratched If the lenses get dirty or steam up clean them with the lens cle...

Page 19: ...only while you are wearing the Gear VR A proximity sensor inside the GearVR detects the position of your face When wearing the GearVR the mobile device s screen will turn on and the GearVR s touchpad will be activated When you are not wearing the GearVR do not place objects near the proximity sensor inside the GearVR Doing so may cause the mobile device s screen to remain on and drain its battery ...

Page 20: ...19 Getting started Connecting straps 1 Insert the ends of the straps through the strap loops on the GearVR and use the velcro to fasten each end R324_UG_CA_ENG indb 19 3 10 2017 11 50 10 AM ...

Page 21: ...20 Getting started 2 Pull the device holder right to the right 1 then remove the front cover 2 1 2 R324_UG_CA_ENG indb 20 3 10 2017 11 50 10 AM ...

Page 22: ...21 Getting started Removing straps Remove the top strap by pulling its loop towards the foam cushioning Then remove the main strap from the GearVR R324_UG_CA_ENG indb 21 3 10 2017 11 50 10 AM ...

Page 23: ... USBType C you can connect the mobile device to the GearVR If your mobile device s multipurpose jack is Micro USB replace the device holder with the Micro USB device holder before connecting your mobile device to the GearVR Device holder lock switch Micro USB device holder USBType C device holder Locked Unlocked R324_UG_CA_ENG indb 22 3 10 2017 11 50 10 AM ...

Page 24: ...23 Getting started 1 Slide the lock switch to the position and remove the device holder from the GearVR Lock switch 1 2 R324_UG_CA_ENG indb 23 3 10 2017 11 50 10 AM ...

Page 25: ...lect another device holder While the lock switch is in the position slide the device holder into the holder slot Then lock the holder by sliding the lock switch to the position 1 2 R324_UG_CA_ENG indb 24 3 10 2017 11 50 10 AM ...

Page 26: ...e lock switch is in the position This may damage the lock switch s latch Ensure that you lock the device holder by sliding the lock switch to the position If not the mobile device may accidentally separate from the GearVR and be damaged R324_UG_CA_ENG indb 25 3 10 2017 11 50 10 AM ...

Page 27: ...the device holder left gently 2 and slide it to position A or B 3 depending on the size of the mobile device s screen you want to use 3 2 1 Position A For larger devices Position B For smaller devices Device holder left Device holder right 2 Unlatch the device holder left R324_UG_CA_ENG indb 26 3 10 2017 11 50 10 AM ...

Page 28: ... will emit a sound when it is connected to the GearVR properly Insert the mobile device into the centre of the GearVR and gently push the mobile device until it locks into place 2 The device holder right will return to the previous position and hold the mobile device 3 3 2 1 R324_UG_CA_ENG indb 27 3 10 2017 11 50 10 AM ...

Page 29: ... connect or disconnect the mobile device Doing so may damage the connector Push the mobile device into the GearVR firmly until it locks in place If it is not securely locked the mobile device may accidentally separate from the GearVR and be damaged If you insert the mobile device tilted to one side it may cause discomfort R324_UG_CA_ENG indb 28 3 10 2017 11 50 10 AM ...

Page 30: ...onnector into the mobile device the GearVR may not have recognized it Unlock the mobile device s screen before using the GearVR Wearing the GearVR Place the GearVR on your head and adjust the length of the top strap and the main strap R324_UG_CA_ENG indb 29 3 10 2017 11 50 10 AM ...

Page 31: ...your mobile device after sliding the device holder left to position A or B according to the size of your mobile device s screen When the screen is tilted adjust the GearVR until the screen becomes clear To use a headset or a Bluetooth headset while using the GearVR connect it to your mobile device before connecting the mobile device to the GearVR Headsets and Bluetooth headsets are sold separately...

Page 32: ...parate the mobile device from the GearVR when you finish using it Pull the device holder right to the right 1 and remove the mobile device 2 2 1 Replace the front cover when you finish using the GearVR R324_UG_CA_ENG indb 31 3 10 2017 11 50 10 AM ...

Page 33: ...our controller you can use the controller safely without dropping it 1 While pressing on the backside of the controller slide the battery cover in the direction shown below to open it Do not bend or twist the battery cover excessively Doing so may damage the battery cover R324_UG_CA_ENG indb 32 3 10 2017 11 50 11 AM ...

Page 34: ...e wrist strap connection hole and attach it to the hook to secure it 2 1 Installing the batteries 1 Insert batteries with the positive and negative terminals properly aligned with the and symbols on the controller R324_UG_CA_ENG indb 33 3 10 2017 11 50 11 AM ...

Page 35: ...ntroller and slide the battery cover back until it clicks back into place If the indicator light flashes red while using the controller replace the batteries Do not recharge the provided batteries AAA batteries R324_UG_CA_ENG indb 34 3 10 2017 11 50 11 AM ...

Page 36: ...ontroller holder You can attach the controller holder to the GearVR s main strap to store your controller when not using it 1 Thread the GearVR s main strap through the controller holder R324_UG_CA_ENG indb 35 3 10 2017 11 50 11 AM ...

Page 37: ...r into the controller holder properly If it is not securely inserted the controller may accidentally separate from the controller and become damaged If you do not use the controller for an extended period store the controller after removing the batteries R324_UG_CA_ENG indb 36 3 10 2017 11 50 11 AM ...

Page 38: ... Oculus installation and controller connection will start automatically Before installing the app ensure that the mobile device is connected to aWi Fi or mobile network The installation method or screens may differ depending on the app version 1 Connect the mobile device to the GearVR 2 When a voice prompt requests you to separate the mobile device from the GearVR remove the mobile device The Gear...

Page 39: ...EULA and then tap NEXT 5 Tap INSTALL to install the defaultVR apps 6 Tap Start 7 Enter the account information following the on screen instructions and tap Create Account to create an Oculus account If you already have an Oculus account tap Sign In and sign in to it Your Oculus account will be used when using apps and content provided by Oculus R324_UG_CA_ENG indb 38 3 10 2017 11 50 11 AM ...

Page 40: ... connect the controller and choose the hand you will use the controller with If the controller is not detected press and hold the controller s Home key to re enter Bluetooth pairing mode The next time you connect the controller you can connect it to your mobile device on your mobile device s setting screen or the GearVR app Oculus p 42 p 41 R324_UG_CA_ENG indb 39 3 10 2017 11 50 11 AM ...

Page 41: ...e the GearVR detects the position of your face When you wear the GearVR the screen unlocks and you can use the touchpad The 3D viewing experience may vary depending on your visual acuity Unlock your mobile device before using the GearVR If the screen appears tilted or skewed while using the GearVR take it off Then place the GearVR on a flat surface with the lenses facing forwards and the Focus adj...

Page 42: ...d blue 2 On the GearVR app Oculus tap and select the controller menu to connect the controller The indicator light will flash blue three times The way to connect the controller can be changed depending on the Oculus service 3 Reconnect your mobile device to the GearVR and wear the GearVR Control the GearVR with the controller s keys and touchpad R324_UG_CA_ENG indb 41 3 10 2017 11 50 11 AM ...

Page 43: ...e controller via Bluetooth connect it with the GearVR app Oculus 1 Press and hold the controller s Home key to enter Bluetooth pairing mode The indicator light will flash red green and blue 2 After activating your mobile device s Bluetooth feature tap GearVR Controller 0000 on the list of available devices to complete Bluetooth pairing R324_UG_CA_ENG indb 42 3 10 2017 11 50 11 AM ...

Page 44: ...t number in parenthesis displayed on the other device s Bluetooth settings screen The number differs depending on the controller 3 Reconnect your mobile device to the GearVR and place the GearVR on your head Control the GearVR with the controller s keys and touchpad R324_UG_CA_ENG indb 43 3 10 2017 11 50 11 AM ...

Page 45: ... controller and the mobile device are not kept within the Bluetooth connection range the controller will be disconnected If the batteries are removed from the controller or the Bluetooth feature is deactivated in the mobile device the controller will be disconnected If the Bluetooth connection is lost due to a problem with the connected mobile device access the Bluetooth menu on the mobile device ...

Page 46: ... place the devices close to each other Ensure that your controller and the other Bluetooth device are within the maximum Bluetooth range The distance may vary depending on the environment the devices are used in Ensure that there are no obstacles between the controller and a connected device including human bodies walls corners or fences Do not touch the Bluetooth antenna of a connected device Blu...

Page 47: ... or approved by the Bluetooth SIG may be incompatible with your controller Do not use the Bluetooth feature for illegal purposes for example pirating copies of files or illegally tapping communications for commercial purposes R324_UG_CA_ENG indb 46 3 10 2017 11 50 11 AM ...

Page 48: ...ging the GearVR s touchpad do not tap it with anything sharp A proximity sensor in the GearVR detects the position of your face and activates the touchpad When you are not wearing the GearVR the touchpad will not work The touchpad functions may vary by app Tapping Select an item While playing a video show available features R324_UG_CA_ENG indb 47 3 10 2017 11 50 11 AM ...

Page 49: ...roll right or left on a list Reject an incoming call Swiping upwards or downwards Scroll up or down on a webpage or list While viewing an image enlarge or reduce its size Some apps may not support upwards or downwards swiping actions R324_UG_CA_ENG indb 48 3 10 2017 11 50 11 AM ...

Page 50: ...the touchpad to select items To avoid damaging the controller s touchpad do not tap it with anything sharp To use the controller connect it to your mobile device The controller functions may vary by app Pressing Select an item While playing a video show available features R324_UG_CA_ENG indb 49 3 10 2017 11 50 11 AM ...

Page 51: ... wrist to move the pointer left right up and down on the screen Swiping forwards or backwards Move to the next or previous item Scroll right or left on a list Reject an incoming call R324_UG_CA_ENG indb 50 3 10 2017 11 50 11 AM ...

Page 52: ...iewing an image enlarge or reduce its size Some apps may not allow you to use the swipe function Using the trigger Press to select an item or use it as a trigger when playing certain games Its function may vary depending on the launched apps R324_UG_CA_ENG indb 51 3 10 2017 11 50 12 AM ...

Page 53: ...ter or the screen To control the GearVR with your controller move your wrist in any direction to move the pointer The pointer is located in the centre of the screen Some apps and content may not display the pointer at all times Depending on the app there may be screen movement restrictions R324_UG_CA_ENG indb 52 3 10 2017 11 50 12 AM ...

Page 54: ... s touchpad to select it Using the Universal menu You can use the Universal menu to configure settings for the GearVR and to capture the GearVR s screen Also you can view the current time remaining battery power and more Press and hold the GearVR s Back key or the controller s Back key to open the Universal menu To return to the previous screen press the GearVR s Back key or the controller s Back ...

Page 55: ...ur friends list and check the friend request You can invite your friends to the party room and play games and watch videos together View incoming call and message notifications Display setting options Adjust the volume Adjust the brightness R324_UG_CA_ENG indb 54 3 10 2017 11 50 12 AM ...

Page 56: ...re Activate or deactivate theWi Fi feature Display utility options Capture the GearVR s screen Record the GearVR s screen Activate the mobile device s rear camera to see outside the GearVR To deactivate the camera select the Turn Camera Off icon These features may not be available in some apps to protect their copyright The Universal menu screen may appear differently depending on the Oculus servi...

Page 57: ...n On the Oculus Home screen select Store Select the app or content you want to download Then select Free or Download or select the button that shows the app s price then follow the on screen instructions to confirm the download Removing apps To remove a downloaded app select Library next to the app you want to delete Select Uninstall R324_UG_CA_ENG indb 56 3 10 2017 11 50 12 AM ...

Page 58: ...le device To reject a call swipe backwards or forwards on the touchpad The mobile device may become hotter than normal when it is used with the GearVR This situation occurs especially if you use the devices to watch video or play games for an extended period Answering a call when the mobile device is hot may cause minor burns to your face or ear To avoid burns remove the mobile device and wait for...

Page 59: ...eral notifications such as events messages and alarms When a notification comes in a pop up message is displayed on the screen To see more notification details check them on the mobile device after you separate it from the GearVR The GearVR blocks pop up messages for notifications when you block pop up messages for incoming calls or other notifications You can turn on pop up messages in the Univer...

Page 60: ...he GearVR and wear the GearVR you will see the Oculus Home screen On the Oculus Home screen select an app or content to view various 2D 3D or 360 degree content While using the GearVR press the GearVR s Home key or the controller s Home key to return to the Oculus Home screen R324_UG_CA_ENG indb 59 3 10 2017 11 50 12 AM ...

Page 61: ... screen may appear differently depending on the Oculus service Library View the content and apps you downloaded from the Oculus Store On the Oculus Home screen select Library Move to the content or app you want to use and select it R324_UG_CA_ENG indb 60 3 10 2017 11 50 12 AM ...

Page 62: ...creen select Library video 2 Select a category and a video 3 Move your head in any direction or use the controller to watch the videos from various angles Swipe backwards or forwards on the GearVR s touchpad or swipe to the left or right on the controller s touchpad to rewind or fast forward While watching videos tap the GearVR s touchpad or press the controller s touchpad to use the following fea...

Page 63: ...talled as a default app download it from the Oculus Store 1 On the Oculus Home screen select Library 360 photos 2 Select a category and an image 3 Move your head in any direction to view the images from various angles Swipe backwards or forwards on the GearVR s touchpad or swipe to the left or right on the controller s touchpad to view the previous or next image R324_UG_CA_ENG indb 62 3 10 2017 11...

Page 64: ...wnload it from the Oculus Store On the Oculus Home screen select Library Samsung Gallery Playing videos Select a video and play it Swipe backwards or forwards on the GearVR s touchpad or swipe to the left or right on the controller s touchpad to rewind or fastforward While watching videos tap the GearVR s touchpad or press the controller s touchpad to use the following features Pause and resume pl...

Page 65: ...lect whether to display the background image of Samsung Gallery while watching the video Viewing images Select an image Swipe backwards or forwards on the GearVR s touchpad or swipe to the left or right on the controller s touchpad to view the previous or next image To enlarge or reduce the size of the image swipe upwards or downwards on the GearVR s touchpad or controller s touchpad R324_UG_CA_EN...

Page 66: ...R s touchpad or the controller s touchpad to use the following features View the next or previous image View the images as a slide show Select the view mode 2D View 2D images 360 View 360 degree images Panorama View panorama images Rotate the image Select whether to display the background image of Samsung Gallery while viewing the image R324_UG_CA_ENG indb 65 3 10 2017 11 50 13 AM ...

Page 67: ... content Using the Samsung Internet app you can view Internet content and videos on webpages Download the Samsung Internet app from the Oculus Store and launch the app to view online content R324_UG_CA_ENG indb 66 3 10 2017 11 50 13 AM ...

Page 68: ...scomfort or property damage please ensure that all users of the GearVR read the warnings below carefully before using the GearVR Before Using the GearVR Read and follow all setup and operating instructions provided with the GearVR Review the hardware and software recommendations for use of the GearVR Risk of discomfort may increase if recommended hardware and software is not used R324_UG_CA_ENG in...

Page 69: ...d balance Do not use the GearVR when you are tired need sleep are under the influence of alcohol or drugs are hung over have digestive problems are under emotional stress or anxiety or when suffering from cold flu headaches migraines or earaches as this can increase your susceptibility to adverse symptoms We recommend seeing a doctor before using the GearVR if you are pregnant elderly have pre exi...

Page 70: ...V playing video games or experiencing virtual reality even if they have never had a seizure or blackout before or have no history of seizures or epilepsy Such seizures are more common in children and young people under the age of 20 Anyone who has had a seizure loss of awareness or other symptom linked to an epileptic condition should see a doctor before using the GearVR R324_UG_CA_ENG indb 69 3 1...

Page 71: ...have used the GearVR for any of the symptoms described below and should limit the time children spend using the GearVR and ensure they take breaks during use Prolonged use should be avoided as this could negatively impact hand eye coordination balance and multi tasking ability Adults should monitor children closely during and after use of the GearVR for any decrease in these abilities R324_UG_CA_E...

Page 72: ...e aware of your surroundings before beginning use and while using the GearVR Use caution to avoid injury Use of the GearVR may cause loss of balance Remember that the objects you see in the virtual environment do not exist in the real environment so don t sit or stand on them or use them for support For the safest experience remain seated or stationary when using the GearVR Serious injuries can oc...

Page 73: ...R Remove any tripping hazards from the area before using the GearVR Remember that while using the GearVR you may be unaware that people and pets may enter your immediate area Do not handle sharp or otherwise dangerous objects while using the GearVR Never wear the GearVR in situations that require attention such as walking bicycling or driving Make sure the GearVR is level and secured comfortably o...

Page 74: ...nce Do not use the GearVR while in a moving vehicle such as a car bus or train as this can increase your susceptibility to adverse symptoms Take at least a 10 to 15 minute break every 30 minutes even if you don t think you need it Each person is different so take more frequent and longer breaks if you feel discomfort You should decide what works best for you The GearVR may be equipped with a pass ...

Page 75: ...ur surroundings and reduce the risk of hearing damage Discomfort Immediately discontinue use if anyone using the GearVR experiences any of the following symptoms seizures loss of awareness eye strain eye or muscle twitching involuntary movements altered blurred or double vision or other visual abnormalities dizziness disorientation impaired balance impaired hand eye coordination excessive sweating...

Page 76: ...you at an increased risk of injury when engaging in normal activities in the real world Do not drive operate machinery or engage in other visually or physically demanding activities that have potentially serious consequences i e activities in which experiencing any symptoms could lead to death personal injury or damage to property or other activities that require unimpaired balance and hand eye co...

Page 77: ...ent being used See a doctor if you have serious and or persistent symptoms Repetitive Stress Injury Using the GearVR can make your muscles joints or skin hurt If any part of your body becomes tired or sore while using the GearVR or if you feel symptoms such as tingling numbness burning or stiffness stop and rest for several hours before using the GearVR again If you continue to have any of the abo...

Page 78: ...first consulting your doctor or the manufacturer of your medical device Maintain a safe distance between the GearVR and your medical devices and stop using the GearVR if you observe a persistent interference with your medical device Controller Your GearVR may have come with a third party controller Consult the manufacturer for health and safety warnings for the controller Always use included wrist...

Page 79: ...s out of reach of children If the battery compartment does not close securely stop using the product and keep it away from children Risk of fire Batteries could cause a thermal event or leak if installed backwards disassembled overcharged punctured crushed mixed with used or other battery types or directly exposed to fire or high temperature Do not recharge disposable batteries Replace all batteri...

Page 80: ...c shock Do not modify or open any of the components provided Do not use the product if any cable is damaged or any wires are exposed If a power adapter is provided Do not expose the power adapter to liquid or moisture Unplug the power adapter before cleaning and clean only with a dry cloth Keep the power adapter away from open flames and other heat sources Use only the power adapter provided with ...

Page 81: ...orized servicer Contagious Conditions To avoid transferring contagious conditions like pink eye do not share the GearVR with persons with contagious conditions infections or diseases particularly of the eyes skin or scalp The GearVR should be cleaned between each use with skin friendly antibacterial wipes particularly the lenses and dried with a microfiber cloth R324_UG_CA_ENG indb 80 3 10 2017 11...

Page 82: ...ontact a doctor To avoid damage to the GearVR Do not leave the GearVR in direct sunlight Exposure to direct sunlight can damage the GearVR Do not shine a laser or external light source through the lenses as it may damage the screen Store components in their storage case when not in use to minimize unintentional damage or environmental exposure R324_UG_CA_ENG indb 81 3 10 2017 11 50 13 AM ...

Page 83: ...evice Do not use or store your device in areas with high concentrations of dust or airborne materials Dust or foreign materials can cause your device to malfunction Do not allow the device s connector to contact conductors such as liquid dust metal filings and pencil leads Contact with conductors may cause a short circuit or corrosion at the connector and result in explosion fire or damage to the ...

Page 84: ... into the eyes ears or mouth Doing so may cause suffocation or serious injuries Do not expose the device to heavy smoke or fumes Doing so may damage the outside of the device or cause it to malfunction Keep your device dry Humidity and liquids may damage the parts or electronic circuits in your device R324_UG_CA_ENG indb 83 3 10 2017 11 50 13 AM ...

Page 85: ... cause the screen to malfunction result in damage to the device or cause the battery to explode Do not look directly at bright light while you are wearing the device without the mobile device inserted Doing so may damage your eyesight Do not use the device if errors occur Continued use of the device after errors occur may result in discomfort or personal injury If you are allergic to the paint or ...

Page 86: ...an interfere with pacemakers Protect your hearing and ears when using a headset Excessive exposure to loud sounds can cause hearing damage Always turn the volume down before plugging the earphones into an audio source and use only the minimum volume setting necessary to hear music Ensure the headset cable is not twisted around nearby objects Do not use the device if it is cracked or broken Broken ...

Page 87: ...ifications to your device can void your manufacturer s warranty If your device needs servicing take your device to a Samsung Service Centre When cleaning your device mind the following Wipe the device and its lens with a clean soft cloth or a cotton swab Do not use chemicals or detergents Doing so may discolour or corrode the outside of the device Do not wash the foam cushioning Doing so may cause...

Page 88: ...e and will void your manufacturer s warranty Correct disposal of this product Samsung cares for the environment and encourages its customers to recycle Samsung mobile devices and genuine Samsung accessories and other unwanted electronics in accordance with local regulations and through an approved recycler Proper disposal of your mobile device is not only important for safety it benefits the envir...

Page 89: ...Samsung Service Centre The Oculus Home screen does not appear when the mobile device is connected to the GearVR Ensure that the mobile device is properly connected to the Gear VR Ensure that the mobile device is turned on Ensure that you install the GearVR app Oculus for the GearVR on the mobile device p 37 Ensure that the mobile device s battery is fully charged R324_UG_CA_ENG indb 88 3 10 2017 1...

Page 90: ...obile device cools down and then resume use This is normal and should not affect the mobile device s lifespan or performance The image on the screen looks tilted or skewed Remove the GearVR and place it on a flat surface with the lenses facing forwards and the Focus adjustment wheel at the top Wait 5 7 seconds before using it again The image on the screen is moving randomly The GearVR can be affec...

Page 91: ...t or right Ensure that the device holder left is in the correct position Reconnect your mobile device after sliding the device holder left to position A or B according to the size of your mobile device s screen p 26 The image on the screen is shaking Disconnect the mobile device from the GearVR and then reconnect it Restart the mobile device R324_UG_CA_ENG indb 90 3 10 2017 11 50 13 AM ...

Page 92: ...vice Ensure that the mobile device and the other Bluetooth device are within the maximum Bluetooth range Ensure that the battery of the Bluetooth device that you are connecting to is fully charged If your controller is not functioning properly take it and the GearVR to a Samsung Service Centre R324_UG_CA_ENG indb 91 3 10 2017 11 50 13 AM ...

Page 93: ...al including photocopying recording or storing in any information storage and retrieval system without the prior written permission of Samsung Electronics Trademarks SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics Bluetooth is a registered trademark of Bluetooth SIG Inc worldwide All other trademarks and copyrights are the property of their respective owners R324_UG_C...

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