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Troubleshooting
The screen is out of focus
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Ensure that the Gear VR is correctly placed on your face.
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Rotate the Focus adjustment wheel until the screen looks clear. When you open the front cover on
the left side of the Gear VR, a series of position markings are accessible. You can use the markings
to adjust the Gear VR into positions that you use the most.
The image on the screen is shaking
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Disconnect the Samsung GALAXY Note 4 from the Gear VR and then reconnect it.
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Restart the Samsung GALAXY Note 4.
A game controller or Bluetooth headset is not connected
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Ensure that the Bluetooth device is connected to the Samsung GALAXY Note 4.
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Ensure that the Samsung GALAXY Note 4 and the other Bluetooth device are within the
maximum Bluetooth range (10 m).