Samsung SM-J250N User Manual Download Page 92

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Appendix

126

The screen brightness adjustment bar does not appear on the

notification panel

Open the notification panel by dragging the status bar downwards, and then drag the
notification panel downwards. Tap

next to the brightness adjustment bar and tap the

Show control on top

switch to activate it.

Samsung Cloud does not work

•

Ensure that you are connected to a network properly.

•

During a Samsung Cloud’s service check, you cannot use Samsung Cloud. Try again later.

Draft,

Not Final

Summary of Contents for SM-J250N

Page 1: ... Gt SM J250N www samsung com sec Korean 0Z 2018 k Draft Not Final ...

Page 2: ...22 Turning the device on and off 23 25 26 Transferring data from your previous device 30 Understanding the screen 38 Notification panel 40 Entering text Apps and features 42 Installing or uninstalling apps 44 Phone 49 Contacts 52 Messages 55 57 58 Camera 68 Gallery 73 Multi window 76 77 78 Calendar 79 83 Voice Recorder 83 My Files 84 Clock 85 Calculator 86 87 88 Draft Not Final ...

Page 3: ...unds and vibration 98 Notifications 99 Display 100 Blue light filter 100 Changing the screen mode or adjusting the display colour 102 Screensaver 103 Wallpaper 103 Advanced features 105 108 Apps 108 Lock screen and security 110 114 115 115 116 Accessibility 116 General management 118 119 119 About phone Draft Not Final ...

Page 4: ...tings or modified operating system software Attempting to customise the operating system may cause the device or apps to work improperly Software sound sources wallpapers images and other media provided with this device are licensed for limited use Extracting and using these materials for commercial or other purposes is an infringement of copyright laws Users are entirely responsible for illegal u...

Page 5: ...or inconvenience caused by forgotten unlock codes Depending on the region you can view the regulatory information on the device To view the information launch the Settings app and tap About phone Regulatory information Instructional icons Warning situations that could cause injury to yourself or others Caution situations that could cause damage to your device or other equipment Notice notes usage ...

Page 6: ...rging Do the following when the device heats up Disconnect the charger from the device and close any running apps Wait for the device to cool down and then begin charging the device again If the lower part of the device overheats it could be because the connected USB cable is damaged Replace the damaged USB cable with a new Samsung approved one When using a wireless charger do not place foreign ma...

Page 7: ...ng videos for extended periods When streaming videos while using the maximum brightness setting When connecting to aTV While multitasking or when running many apps in the background When using Multi window When updating or installing apps while recording videos When downloading large files during a video call When recording videos while using a navigation app When using large amount of data for sy...

Page 8: ...rheat contact a Samsung Service Centre Device limitations when the device overheats When the device heats up the features and performance may be limited or the device may turn off to cool down The feature is only available on supported models If the device becomes hotter than usual a device overheating message will appear To lower the device s temperature the screen brightness and the performance ...

Page 9: ...r battery Device layout and functions Package contents Refer to the quick start guide for package contents The items supplied with the device and any available accessories may vary depending on the region or service provider The supplied items are designed only for this device and may not be compatible with other devices Appearances and specifications are subject to change without prior notice You...

Page 10: ...ayout Power key Back key Microphone Recents key Home key Multipurpose jack Front camera Proximity sensor Flash Speaker Touchscreen Volume key Speaker Rear camera Back cover Flash Main antenna Headset jack Draft Not Final ...

Page 11: ...cover the proximity sensor area with screen accessories such as a screen protector or stickers Doing so may cause the sensor to malfunction Do not allow water to contact the touchscreen The touchscreen may malfunction in humid conditions or when exposed to water Keys Key Function Power Press and hold to turn the device on or off Press to turn on or lock the screen Recents Tap to open the list of r...

Page 12: ...careful not to damage your fingernails when you remove the back cover Do not bend or twist the back cover excessively Doing so may damage the cover 2 Insert the battery with the battery s gold coloured contacts properly aligned with the device s contacts Draft Not Final ...

Page 13: ...Basics 13 3 Replace the back cover Removing the battery 1 Remove the back cover 2 Pull out the battery Draft Not Final ...

Page 14: ...ug the charger when not in use The charger does not have a power switch so you must unplug the charger from the electric socket when not in use to avoid wasting power The charger should remain close to the electric socket and easily accessible while charging 1 Connect the USB cable to the USB power adaptor 2 Plug the USB cable into the device s multipurpose jack 3 Plug the USB power adaptor into a...

Page 15: ...to another device the battery will drain quickly To avoid losing power during a data transfer always use these apps after fully charging the battery Using a power source other than the charger such as a computer may result in a slower charging speed due to a lower electric current The device can be used while it is charging but it may take longer to fully charge the battery If the device receives ...

Page 16: ...device In some areas data transfer speeds may be slower if two SIM cards are inserted in the device than when one SIM card is inserted Use only a microSIM card Use caution not to lose or let others use the SIM or USIM card Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards 1 Remove the back cover and battery 2 Single SIM models Insert the SIM or USIM card w...

Page 17: ...r USIM card into SIM card slot 1 1 and the secondary SIM or USIM card into SIM card slot 2 2 1 2 Do not insert a memory card into the SIM card slot If a memory card happens to be lodged in the SIM card slot take the device to a Samsung Service Centre to remove the memory card 3 Replace the battery and back cover Draft Not Final ...

Page 18: ...Basics 18 Removing the SIM or USIM card 1 Remove the back cover and battery 2 Pull out the SIM or USIM card Single SIM models Dual SIM models Draft Not Final ...

Page 19: ...ings app tap Connections SIM card manager and then select a SIM or USIM card to access the following options Icon Change the icon of the SIM or USIM card Name Change the display name of the SIM or USIM card Network mode Select a network type to use with the SIM or USIM card Setting preferred SIM or USIM cards When two cards are activated you can assign voice calls messaging and data services to sp...

Page 20: ...e up The device supports the FAT and the exFAT file systems for memory cards When inserting a card formatted in a different file system the device will ask to reformat the card or will not recognise the card To use the memory card you must format it If your device cannot format or recognise the memory card contact the memory card manufacturer or a Samsung Service Centre Frequent writing and erasin...

Page 21: ... so can cause data to be corrupted or lost or cause damage to the external storage or device Samsung is not responsible for losses including loss of data resulting from the misuse of external storage devices Formatting the memory card A memory card formatted on a computer may not be compatible with the device Format the memory card on the device Launch the Settings app and tap Device maintenance S...

Page 22: ...eless devices is restricted such as aeroplanes and hospitals Emergency mode You can switch the device to emergency mode to reduce battery consumption Some apps and functions will be restricted In emergency mode you can make an emergency call send your current location information to others sound an emergency alarm and more Activating emergency mode To activate emergency mode press and hold the Pow...

Page 23: ...ur previous device via Smart Switch or from a backup of your data via Samsung Cloud This feature may not be supported on some devices or computers Limitations apply Visit www samsung com smartswitch for details Samsung takes copyright seriously Only transfer content that you own or have the right to transfer Draft Not Final ...

Page 24: ...he computer launch Smart Switch If your previous device is not a Samsung device back up data to a computer using a program provided by the device s manufacturer Then skip to the fifth step 3 Connect your previous device to the computer using the device s USB cable 4 On the computer follow the on screen instructions to back up data from the device Then disconnect your previous device from the compu...

Page 25: ...essive pressure to it with your fingertips Leaving the touchscreen idle for extended periods may result in afterimages screen burn in or ghosting Turn off the touchscreen when you do not use the device The device may not recognise touch inputs close to the edges of the screen which are outside of the touch input area It is recommended to use fingers when you use the touchscreen Tapping Tap the scr...

Page 26: ...old an item and drag it to the target position Double tapping Double tap the screen Swiping Swipe upwards downwards to the left or to the right Spreading and pinching Spread two fingers apart or pinch on the screen Draft Not Final ...

Page 27: ... displays widgets shortcuts to apps and more The Apps screen displays icons for all apps including newly installed apps The screen may appear differently depending on the region or service provider A widget Favourite apps A folder News screen indicator View the latest articles in various categories An app Draft Not Final ...

Page 28: ...ms Tap and hold an item and then drag it to a new location To move the item to another panel drag it to the side of the screen To add a shortcut to an app on the Home screen tap and hold an item on the Apps screen and then drag it to the top or bottom of the screen A shortcut to the app will be added on the Home screen You can also move frequently used apps to the shortcuts area at the bottom of t...

Page 29: ...lder containing the selected apps will be created Tap Enter folder name and enter a folder name Adding more apps Tap ADD APPS on the folder Tick the apps to add and tap ADD You can also add an app by dragging it to the folder Moving apps from a folder Tap and hold an app to drag it to a new location Deleting a folder Tap and hold a folder and then tap Delete folder Only the folder will be deleted ...

Page 30: ...gets Widgets are small apps that launch specific app functions to provide information and convenient access on your Home screen Tap and hold a widget and then drag it to the Home screen The widget will be added on the Home screen Home screen settings Change the size of the grid to display more or fewer items on the Home screen and more Displaying all apps on the Home screen Without using a separat...

Page 31: ...onal information by preventing others from accessing your device After setting the screen lock method the device will require an unlock code whenever unlocking it Swipe Swipe in any direction on the screen to unlock it Pattern Draw a pattern with four or more dots to unlock the screen PIN Enter a PIN with at least four numbers to unlock the screen Password Enter a password with at least four chara...

Page 32: ...pps and features Notification panel When you receive new notifications such as messages or missed calls indicator icons appear on the status bar To see more information about the icons open the notification panel and view the details To open the notification panel drag the status bar downwards To close the notification panel swipe upwards on the screen You can open the notification panel even on t...

Page 33: ...re preferences Tap to access the SIM card manager dual SIM models Using quick setting buttons Tap quick setting buttons to activate certain features Swipe downwards on the notification panel to view more buttons To change feature settings tap the text under each button To view more detailed settings tap and hold a button To rearrange buttons tap Button order tap and hold a button and then drag it ...

Page 34: ... twice Change the keyboard settings Enter a space Changing the input language Tap Languages and types MANAGE INPUT LANGUAGES and then select the languages to use When you select two or more languages you can switch between the input languages by swiping to the left or right on the space key Changing the keyboard layout Tap Languages and types select a language and then select a keyboard layout to ...

Page 35: ...dd an item from the clipboard Enter emoticons Change the keyboard for one handed operation Change the keyboard settings Copying and pasting 1 Tap and hold over text 2 Drag or to select the desired text or tap Select all to select all text 3 Tap Copy or Cut The selected text is copied to the clipboard 4 Tap and hold where the text is to be inserted and tap Paste To paste text that you have previous...

Page 36: ... free apps tap INSTALL To purchase and download apps where charges apply tap the price and follow the on screen instructions To change the auto update settings tap Settings Auto update apps and then select an option Play Store Purchase and download apps Launch the Play Store app Installing apps Browse apps by category or search for apps by keyword Select an app to view information about it To down...

Page 37: ...d permission to access or use information on your device When you open an app a pop up window may appear and request access to certain features or information Tap ALLOW on the pop up window to grant permissions to the app To view your app permission settings launch the Settings app and tap Apps Select an app and tap Permissions You can view the app s permissions list and change its permissions To ...

Page 38: ...one number If the keypad does not appear on the screen tap to open the keypad 2 Tap to make a voice call or tap to make a video call For dual SIM models tap or to make a voice call Add the number to the contacts list Preview the phone number Hide the keypad Delete a preceding character Access additional options Draft Not Final ...

Page 39: ...hone number To make a call tap and hold a speed dial number on the keypad For speed dial numbers 10 and up tap the first digit s of the number and then tap and hold the last digit For example if you set the number 123 as a speed dial number tap 1 tap 2 and then tap and hold 3 Making calls from the locked screen On the locked screen drag outside the circle Making an international call 1 Tap to open...

Page 40: ...the notification panel to view the list of missed calls Alternatively launch the Phone app and tap RECENTS to view missed calls Blocking phone numbers Block calls from specific numbers added to your block list 1 Launch the Phone app and tap Settings Block numbers 2 Tap select contacts and then tap DONE To manually enter a number tap Enter phone number enter a phone number and then tap When blocked...

Page 41: ...using the speakerphone keep the device away from your ears Keypad Hide Open or close the keypad Mute Turn off the microphone so that the other party cannot hear you End the current call During a video call Tap the screen to use the following options Access additional options Camera Turn off the camera so that the other party cannot see you Switch Switch between the front and rear cameras End the c...

Page 42: ...creen tap to open the keypad 3 Tap Create contact to create a new contact or tap Update existing to add the number to an existing contact Adding a phone number to Contacts from the calls list 1 Launch the Phone app and tap RECENTS 2 Tap a caller s image or tap a phone number Details 3 Tap CREATE CONTACT to create a new contact or tap UPDATE EXISTING to add the number to an existing contact Draft N...

Page 43: ...ng a new contact 1 Launch the Contacts app tap and then select a storage location 2 Enter contact information Select a storage location Add an image Open more information fields Enter contact information Depending on the selected storage location the types of information you can save may vary 3 Tap SAVE Draft Not Final ...

Page 44: ...Samsung account Launch the Settings app tap Cloud and accounts Accounts select an account name select the account to sync with and then tap Contacts Samsung account or Sync Contacts Searching for contacts Launch the Contacts app Use one of the following search methods Scroll up or down the contacts list Drag a finger along the index at the right side of the contacts list to scroll through it quick...

Page 45: ... provider The profile sharing feature is only available for contacts who have activated the profile sharing feature on their device 1 Launch the Contacts app and select your profile 2 Tap EDIT edit your profile and tap SAVE 3 Tap Profile sharing and then tap the switch to activate it To use the profile sharing feature your phone number must be verified You can view your contacts updated profile in...

Page 46: ...Merge contacts 2 Tick contacts and tap MERGE Deleting contacts 1 Launch the Contacts app and tap Delete 2 Select contacts and tap DELETE To delete contacts one by one open the contacts list and tap a contact s image or tap a contact s name Details Then tap Delete Messages Introduction Send and view messages by conversation Sending messages You may incur additional charges for sending messages when...

Page 47: ...ssage For dual SIM models tap or to send the message Viewing messages Messages are grouped into message threads by contact You may incur additional charges for receiving messages when you are roaming 1 Launch the Messages app and tap CONVERSATIONS 2 On the messages list select a contact 3 View your conversation To reply to the message enter a message and tap For dual SIM models tap or Draft Not Fi...

Page 48: ... the switch to activate it 2 Change the notification settings Notification sound Change the notification sound Vibrate when sound plays Set the device to vibrate when you receive messages Pop up display Set the device to display messages in pop up windows Preview message Set the device to display message content on the locked screen and in pop up windows Setting a message reminder You can set an a...

Page 49: ...aces where you may violate other people s privacy Launching Camera Use the following methods to launch Camera Launch the Camera app On the locked screen drag outside the circle Some methods may not be available depending on the region or service provider Some camera features are not available when you launch the Camera app from the locked screen or when the screen is turned off while the screen lo...

Page 50: ...between cameras or apply filter effects Switching cameras On the preview screen swipe upwards or downwards to switch between cameras Front camera preview Rear camera preview Changing shooting modes On the preview screen swipe to the right to open the shooting modes list Select a shooting mode you want Rear camera preview Shooting modes Draft Not Final ...

Page 51: ...eft to open the list of filter effects You can apply a unique effect to your photos or videos After selecting a filter tap the preview screen and take a photo or record a video This feature is only available in some shooting modes Rear camera preview Filter effects Draft Not Final ...

Page 52: ...s tap the screen When the adjustment bar appears drag on the adjustment bar towards or To capture an image from the video while recording tap To change the focus while recording a video tap where you want to focus To use auto focus mode tap The preview screen may vary depending on the shooting mode and which camera is being used The camera automatically shuts off when unused Make sure that the len...

Page 53: ...f photos automatically Pro Adjust the exposure value ISO sensitivity and white balance manually while taking photos Panorama Create a panorama by taking consecutive photos in either a horizontal or vertical direction Continuous shot Take a series of photos of moving subjects HDR Rich tone Take multiple shots in various exposures and combine them to create soft and rich colours Night Take brighter ...

Page 54: ...er ISO settings can result in noise in photos Select an appropriate white balance so images have a true to life colour range You can set the colour temperature Panorama Using panorama mode take a series of photos and then stitch them together to create a wide scene To get the best shots using panorama mode follow these tips Move the camera slowly in one direction Keep the image within the frame on...

Page 55: ...etails even in bright and dark areas On the shooting modes list tap HDR Rich tone Without effect With effect Night Take a photo in low light conditions without using the flash On the shooting modes list tap Night Beauty face Take a photo with lightened faces for gentler images On the shooting modes list tap Beauty face To apply beauty effect tap and select options Refer to Applying beauty effects ...

Page 56: ...lf portraits 2 On the shooting modes list tap Selfie 3 Face the front camera lens 4 When the device detects your face show your palm to the front camera After recognising your palm a countdown timer will appear When the time is up the device will take a photo To use various shooting options for the front camera tap Shooting methods and then tap the switches to activate them Using the selfie flash ...

Page 57: ...preview screen use the following quick settings The available options may vary depending on the shooting mode and which camera is being used Turn on and off the full preview screen Select a metering method This determines how light values are calculated Centre weighted uses the light in the centre portion of the shot to calculate the exposure of the shot Spot uses the light in a concentrated centr...

Page 58: ...A Picture size Select a resolution for photos Using a higher resolution will result in higher quality photos but they will take up more memory Video size Select a resolution for videos Using a higher resolution will result in higher quality videos but they will take up more memory Save pictures as previewed Invert the image to create a mirror image of the original scene when taking photos with the...

Page 59: ...n place anywhere on the screen This feature is available only in Auto and Selfie modes Volume key function Set the device to use theVolume key to control the shutter or zoom in or out Reset settings Reset the camera settings Contact us Ask questions or view frequently asked questions Refer to Samsung Members for more information Gallery Introduction View images and videos stored in your device You...

Page 60: ...s Apply a filter or effect Draw on the image Add a sticker You can create a GIF animation or collage from multiple images Tap Animate or Collage and then select images You can select up to six images for your collage Searching for images Launch the Gallery app and tap to view images sorted by category such as location people documents shooting mode and more To search for images by entering keyword...

Page 61: ...er up or down on the left side of the playback screen to adjust the brightness or drag your finger up or down on the right side of the playback screen to adjust the volume Viewing albums You can view your images and videos sorted by folders or albums The animations or collages you have created will also be sorted in your folders on the albums list Launch the Gallery app tap ALBUMS and then select ...

Page 62: ...with your contacts 1 Launch the Gallery app and tap STORIES 2 Select a story to share 3 Tap select contacts and then tap DONE When your contacts accept the share request the story will be shared and more images and videos can be added to the story by your contacts To use this feature your phone number must be verified You may incur additional charges when sharing files via the mobile network If th...

Page 63: ...to use Samsung Cloud Refer to Samsung account for more information Launch the Gallery app tap Settings and then tap the Samsung Cloud switch to activate it Images and videos captured on the device will be automatically saved to Samsung Cloud Deleting images or videos Deleting an image or a video Select an image or a video and tap at the bottom of the screen Deleting multiple images and videos 1 On...

Page 64: ...ature Split screen view 1 Tap to open the list of recently used apps 2 Swipe upwards or downwards and tap on a recent app window The selected app will launch in the upper window 3 In the lower window swipe upwards or downwards to select another app to launch To launch apps not in the list of recently used apps tap APP LIST and select an app Draft Not Final ...

Page 65: ...nal options Close the app Switch locations between app windows Adjusting the window size Drag the bar between the app windows up or down to adjust the size of the windows When you drag the bar between the app windows to the top or bottom edge of the screen the window will be maximised Draft Not Final ...

Page 66: ... will remain active in the minimised split screen view To close the minimised split screen view open the notification panel and tap the icon on the Multi window notification Sharing text or images between windows Drag and drop text or copied images from one window to another Tap and hold an item in the selected window and drag it to a location in another window Some apps may not support this featu...

Page 67: ...r double tap a date If the date already has saved events or tasks in it tap the date and tap 2 Enter event details Select a calendar to use or sync with Attach a map showing the location of the event Enter the location of the event Add a note Enter a title Set a start and end date for the event Add more details Set an alarm 3 Tap SAVE to save the event Draft Not Final ...

Page 68: ...ding tap BOOKMARK to insert a bookmark Start recording 3 Tap to finish recording 4 Enter a file name and tap SAVE My Files Access and manage various files stored in the device Open the Samsung folder and launch the My Files app View files that are stored in each storage You can also view files in your device or a memory card by category To free up the device s storage tap Get more space To search ...

Page 69: ... tap the time input field To activate or deactivate alarms tap the switch next to the alarm in the alarms list Stopping alarms Tap DISMISS to stop an alarm If you have previously enabled the snooze option tap SNOOZE to repeat the alarm after a specified length of time Deleting alarms Tap and hold an alarm tick alarms to delete and then tap DELETE WORLD CLOCK Launch the Clock app and tap WORLD CLOC...

Page 70: ...ap the duration input field 3 Tap DISMISS when the timer goes off Calculator Perform simple or complex calculations Launch the Calculator app Rotate the device to landscape orientation to display the scientific calculator If Auto rotate is disabled tap to display the scientific calculator To see the calculation history tap HISTORY To close the calculation history panel tap KEYPAD To clear the hist...

Page 71: ...tions such as the Bluetooth On the Settings screen tap Connections Bluetooth Use Bluetooth to exchange data or media files with other Bluetooth enabled devices Refer to Bluetooth for more information Flight mode Set the device to disable all wireless functions on your device You can use only non network services Make sure the device is turned off during takeoff and landing After takeoff you can us...

Page 72: ...ating copies of files or illegally tapping communications for commercial purposes Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature Pairing with other Bluetooth devices 1 On the Settings screen tap Connections Bluetooth and then tap the switch to activate it The detected devices will be listed 2 Select a device to pair with If the device you want to pair with ...

Page 73: ...a device to transfer the image to If your device has paired with the device before tap the device name without confirming the auto generated passkey If the device you want to pair with is not in the list request that the device turns on its visibility option 3 Accept the Bluetooth connection request on the other device Unpairing Bluetooth devices 1 On the Settings screen tap Connections Bluetooth ...

Page 74: ...tings for each app Do not disturb Set the device to mute incoming calls notification sounds and media except for allowed exceptions Touch sounds Set the device to sound when you select an app or option on the touchscreen Screen lock sounds Set the device to sound when you lock or unlock the touchscreen Charging sound Set the device to sound when it is connected to a charger Dialling keypad tones S...

Page 75: ...the filter settings Refer to Blue light filter for more information Screen mode Change the screen mode to adjust the display s colour and contrast Font Change the font size and type Home screen Change the size of the grid to display more or fewer items on the Home screen and more Easy mode Switch to easy mode to display larger icons and apply a simpler layout to the Home screen Icon frames Set whe...

Page 76: ...ue light filter Changing the screen mode or adjusting the display colour Select a screen mode suitable for viewing movies or images or adjust the display colour to your preference If you select the Adaptive display mode you can adjust the display colour balance by colour value Changing the screen mode On the Settings screen tap Display Screen mode and select a mode you want Adaptive display This o...

Page 77: ...screen tap Display Screen mode Adaptive display 2 Adjust the colour adjustment bar under Full screen colour balance The colour balance of the screen will be optimised Adjusting the screen tone by colour value Increase or lower certain colour tones by adjusting the Red Green or Blue value individually 1 On the Settings screen tap Display Screen mode Adaptive display 2 Tick Advanced options 3 Adjust...

Page 78: ...ap the switch to activate it 2 Select an option If you select Photo Frame a slideshow with selected images will start If you select Photo Table selected images will appear as small cards and overlap 3 Tap to select albums for displaying images 4 When you are finished tap the Back button To preview the selected option tap PREVIEW When you tap the screen while your screensaver is displayed the scree...

Page 79: ... for some features One handed mode Activate one handed operation mode for your convenience when using the device with one hand Quick launch Camera Set the device to launch the camera by pressing the Home key twice quickly Multi window Select a Multi window launch method Palm swipe to capture Set the device to capture a screenshot when you swipe your hand to the left or right across the screen You ...

Page 80: ...facing the device s screen downwards Swipe to call or send messages Set the device to make a call or send a message when you swipe to the right or left on a contact or a phone number Send SOS messages Set the device to send help messages by pressing the Power key three times You can also send sound recordings along with the message to the recipients Direct share Set the device to display the peopl...

Page 81: ...een and security Options Change the settings for securing the device and the SIM or USIM card On the Settings screen tap Lock screen and security The available options may vary depending on the screen lock method selected Screen lock type Change the screen lock method Smart Lock Set the device to automatically unlock itself in certain situations Secure lock settings Change screen lock settings for...

Page 82: ...the permissions you select are used by apps that you are not using You can manage the settings of each app and view their permission usage history Secure startup Protect your device by setting it to require a screen unlock code when turning on the device You must enter the unlock code to start the device and receive messages and notifications Encrypt SD card Set the device to encrypt files on a me...

Page 83: ... checked at the interval Answering and ending calls Change the method of answering or ending calls Single tap mode Set the device to control incoming calls or notifications by tapping the button instead of dragging it SERVICES View accessibility services installed on the device General management Customise your device s system settings or reset the device On the Settings screen tap General managem...

Page 84: ...en tap General management Language and input Language Add language To view all the languages that can be added tap All languages 2 Select a language to add 3 To set the selected language as the default language tap SET AS DEFAULT To keep the current language setting tap KEEP CURRENT The selected language will be added to your languages list If you changed the default language the selected language...

Page 85: ... to the device such as safety information and the open source licence Device name View and edit the name that will be displayed when connecting your device with other devices via Bluetooth and other methods Model number View the device s model number Software information View the device s software information such as its operating system version and firmware version Battery information View the de...

Page 86: ...rectly several times You must enter the PUK supplied by your service provider PIN2 When you access a menu requiring the PIN2 you must enter the PIN2 supplied with the SIM or USIM card For more information contact your service provider Your device displays network or service error messages When you are in areas with weak signals or poor reception you may lose reception Move to another area and try ...

Page 87: ...r encounters a fatal error Try the following solutions If the problem is still not resolved contact a Samsung Service Centre Restarting the device If your device freezes or hangs you may need to close apps or turn off the device and turn it on again Forcing restart If your device is frozen and unresponsive press and hold the Power key and theVolume Down key simultaneously for more than 7 seconds t...

Page 88: ...re that the microphone is close to your mouth If using an earphone ensure that it is properly connected Sound echoes during a call Adjust the volume by pressing theVolume key or move to another area A cellular network is often disconnected or audio quality is poor When you are in areas with weak signals or poor reception you may lose reception You may have connectivity problems due to issues with ...

Page 89: ...the useful charge will get shorter over time Error messages appear when launching the camera Your device must have sufficient available memory and battery power to operate the camera app If you receive error messages when launching the camera try the following Charge the battery Free some memory by transferring files to a computer or deleting files from your device Restart the device If you are st...

Page 90: ...ot work properly Your device supports multimedia files that are authorised by your network service provider or providers of additional services Some content circulated on the Internet such as ringtones videos or wallpapers may not work properly Another Bluetooth device is not located Ensure that the Bluetooth wireless feature is activated on your device Ensure that the Bluetooth wireless feature i...

Page 91: ...between parts may cause this gap to expand slightly There is not enough space in the device s storage Delete unnecessary data such as cache using the device maintenance or manually delete unused apps or files to free up storage space The Apps button does not appear on the Home screen Without using the Apps button you can open the Apps screen by swiping upwards or downwards on the Home screen To re...

Page 92: ...tus bar downwards and then drag the notification panel downwards Tap next to the brightness adjustment bar and tap the Show control on top switch to activate it Samsung Cloud does not work Ensure that you are connected to a network properly During a Samsung Cloud s service check you cannot use Samsung Cloud Try again later Draft Not Final ...

Page 93: ...yrights are the property of their respective owners About HEVC Advance THIS PRODUCT IS SOLDWITH A LIMITED LICENCE AND IS AUTHORISEDTO BE USED ONLY IN CONNECTIONWITH HEVC CONTENTTHAT MEETS EACH OFTHETHREE FOLLOWING QUALIFICATIONS 1 HEVC CONTENT ONLY FOR PERSONAL USE 2 HEVC CONTENTTHAT IS NOT OFFERED FOR SALE AND 3 HEVC CONTENTTHAT IS CREATED BYTHE OWNER OFTHE PRODUCT THIS PRODUCT MAY NOT BE USED IN...

Page 94: ...n accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of...

Page 95: ...n all tested frequency bands Although the SAR is determined at the highest certified power level the actual SAR level of the phone while operating can be well below the maximum value This is because the phone is designed to operate at multiple power levels so as to use only the power required to reach the network In general the closer you are to a wireless base station antenna the lower the power ...

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