Samsung SM-J250M User Manual Download Page 93 | Manualshive

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Appendix

96

The touch screen responds slowly or improperly

•

If you attach a protective cover or optional accessories to the touch screen, the touch
screen may not function properly.

•

If you are wearing gloves, if your hands are not clean while touching the touch screen,
or if you tap the screen with sharp objects or your fingertips, the touch screen may
malfunction.

•

The touch screen may malfunction in humid conditions or when exposed to water.

•

Restart your device to clear any temporary software bugs.

•

Ensure that your device software is upgraded to the latest version.

•

If the touch screen is scratched or damaged, visit a Samsung Service Centre.

Your device freezes or has fatal errors

If your device freezes or hangs, you may need to close apps or turn off the device and turn it
on again. If your device is frozen and unresponsive, press and hold the Power button and the
Volume button down simultaneously for more than 7 seconds to restart it.
If this does not solve the problem, perform a factory data reset. On the Apps screen,
tap

Settings

→

Backup and reset

→

Factory data reset

→

RESET DEVICE

→

ERASE

EVERYTHING

. Before performing the factory data reset, remember to make backup copies of

all important data stored in the device.
If the problem is still not resolved, contact a Samsung Service Centre.

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Summary of Contents for SM-J250M

Page 1: ...www samsung com User Manual English EU 02 2015 Rev 1 0 SM J250M SM J250M DS a an a an a na and a d d a n a a and a n na d a and a a a d d n ...

Page 2: ...9 Home screen layout 23 Notifications panel 25 Opening apps 25 Installing or uninstalling apps 27 Entering text 29 Screen capture 29 My Files 30 Power saving feature Network connectivity 31 Mobile data 31 Wi Fi 32 Mobile hotspot and tethering Motions usability features 34 Motions and gestures Personalising 36 Managing the Home and Apps screens 37 Setting wallpaper and ringtones 38 Changing the scr...

Page 3: ...ta 82 Performing a data reset Settings 83 About Settings 83 Connections 86 Device 88 Personal 92 System Appendix 95 Troubleshooting 100 Removing the battery non removable type Contacts 44 Adding contacts 44 Importing and exporting contacts 45 Searching for contacts Messages email 46 Messages 47 Email Camera 49 Basic shooting 50 Shooting modes 52 Camera settings Gallery 53 Viewing content on the de...

Page 4: ...nd other media provided with this device are licensed for limited use Extracting and using these materials for commercial or other purposes is an infringement of copyright laws Users are entirely responsible for illegal use of media You may incur additional charges for data services such as messaging uploading and downloading auto syncing or using location services depending on your data plan For ...

Page 5: ...t 5 Instructional icons Warning situations that could cause injury to yourself or others Caution situations that could cause damage to your device or other equipment Note notes usage tips or additional information ...

Page 6: ...es and specifications are subject to change without prior notice You can purchase additional accessories from your local Samsung retailer Make sure they are compatible with the device before purchase Use only Samsung approved accessories Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty Availability of all accessories is subject t...

Page 7: ...imity Light sensor Recent apps button Home button Back button Microphone Headset jack Volume button Power button Microphone Front camera Multipurpose jack Memory card slot SIM card slot Rear camera Speaker GPS antenna Main antenna Push clip Push clip ...

Page 8: ...ater to contact the touch screen The touch screen may malfunction in humid conditions or when exposed to water Buttons Button Function Power Press and hold to turn the device on or off Press to turn on or lock the screen Recent apps Tap to open the list of recent apps Home Press to turn on the screen while the screen is locked Press to return to the Home screen Press and hold to launch Google Back...

Page 9: ...r 1 Open the cover of the SIM card slot 2 Insert the SIM or USIM card with the gold coloured contacts facing downwards 3 Push the SIM or USIM card into the slot until it locks in place Do not insert a memory card into the SIM card slot If a memory card happens to be lodged in the SIM card slot take the device to a Samsung Service Centre to remove the memory card Use caution not to lose or let othe...

Page 10: ...ries and cables Unapproved chargers or cables can cause the battery to explode or damage the device When the battery power is low the battery icon appears empty If the battery is completely discharged the device cannot be turned on immediately when the charger is connected Allow a depleted battery to charge for a few minutes before turning on the device If you use multiple apps at once network app...

Page 11: ...ice While charging the device may heat up This is normal and should not affect the device s lifespan or performance If the battery gets hotter than usual the charger may stop charging If the device is not charging properly take the device and the charger to a Samsung Service Centre After fully charging disconnect the device from the charger First unplug the charger from the device and then unplug ...

Page 12: ...card Your device accepts memory cards with maximum capacities of 128 GB Depending on the memory card manufacturer and type some memory cards may not be compatible with your device Some memory cards may not be fully compatible with the device Using an incompatible card may damage the device or the memory card or corrupt the data stored in it Use caution to insert the memory card right side up The d...

Page 13: ...moval On the Home screen tap Apps Settings Storage Unmount SD card 1 Open the cover of the memory card slot 2 Push the memory card until it disengages from the device and then pull it out 3 Close the cover of the memory card slot Do not remove the memory card while the device is transferring or accessing information Doing so can cause data to be lost or corrupted or can damage the memory card or d...

Page 14: ... The manufacturer s warranty does not cover loss of data resulting from user actions Turning the device on and off Press and hold the Power button for a few seconds to turn on the device When you turn on your device for the first time or after performing a data reset follow the on screen instructions to set up your device To turn off the device press and hold the Power button and then tap Power of...

Page 15: ... turns off and automatically locks if the device is not used for a specified period To unlock the screen press the Power button or the Home button and flick your finger in any direction within the unlock screen area You can change the unlock code to unlock the screen Refer to Changing the screen lock method for more information ...

Page 16: ...ertips The device may not recognise touch inputs close to the edges of the screen which are outside of the touch input area Leaving the touch screen idle for extended periods may result in afterimages screen burn in or ghosting Turn off the touch screen when you do not use the device It is recommended to use fingers when you use the touch screen Tapping To open an app to select a menu item to pres...

Page 17: ...Basics 17 Tapping and holding Tap and hold an item or the screen for more than 2 seconds to access available options Dragging To move an item tap and hold it and drag it to the target position ...

Page 18: ...to return Flicking Flick left or right on the Home screen or the Apps screen to see another panel Flick up or down to scroll through a webpage or a list of items such as contacts Spreading and pinching Spread two fingers apart on a webpage map or image to zoom in a part Pinch to zoom out ...

Page 19: ... to apps and more Widgets are small apps that launch specific app functions to provide information and convenient access on your Home screen To view other panels scroll left or right or tap one of the screen indicators at the bottom of the screen To customise the Home screen refer to Managing the Home screen A widget A folder An app Screen indicators ...

Page 20: ...ard Briefing Use this feature to view the latest articles in various categories You can get up to date on news that interests you using this feature 1 On the Home screen tap or swipe to the right to open Flipboard Briefing 2 Tap START READING when launching this feature for the first time 3 Swipe upwards to browse articles in each news category ...

Page 21: ...y installed apps On the Home screen tap Apps to open the Apps screen To view other panels scroll left or right or select a screen indicator at the bottom of the screen To customise the Apps screen refer to Managing the Apps screen Access additional options An app A screen indicator ...

Page 22: ...screen Icon Meaning No signal Signal strength Roaming outside of normal service area GPRS network connected EDGE network connected UMTS network connected HSDPA network connected HSPA network connected LTE network connected Wi Fi connected Bluetooth feature activated GPS activated Synced with the web New text or multimedia message Alarm activated Mute mode activated Vibration mode activated Flight ...

Page 23: ...ifications panel drag the status bar downwards To close the notifications panel drag the bar from the bottom of the screen upwards You can use the following functions on the notifications panel Launch Settings Clear all notifications Adjust the brightness Launch S Finder Launch Quick Connect Activate or deactivate options Tap and hold a button to view more detailed settings View all quick setting ...

Page 24: ...efer to Bluetooth for more information Mobile data Refer to Data usage or Mobile networks for more information Power saving Refer to Power saving feature for more information Flight mode Refer to Flight mode for more information Do not disturb Activate or deactivate blocking mode In blocking mode the device will block notifications To select which notifications will be blocked tap Settings Sounds ...

Page 25: ... Samsung GALAXY Apps Use this app to purchase and download apps Tap Galaxy Apps on the Apps screen This app may not be available depending on the region or service provider Installing apps Browse apps by category or tap SEARCH to search for a keyword Select an app to view information about it To download free apps tap Install To purchase and download apps where charges apply tap the button that sh...

Page 26: ...s Uninstalling or disabling apps To disable default apps open the Apps screen and tap EDIT appears on the apps that you can disable Select an app and tap DISABLE DONE To uninstall downloaded apps open the Apps screen and tap EDIT UNINSTALL DONE Alternatively on the Apps screen tap Settings Applications Application manager select an app and then tap UNINSTALL Enabling apps On the Apps screen tap Se...

Page 27: ...marks Enter uppercase For all caps tap it twice Change the keyboard settings Enter a space Changing the input language Tap Select input languages and then select the languages to use If you select two or more languages you can switch between the input languages by sliding the space key left or right Using additional keyboard functions Tap and hold to use various functions Other icons may appear in...

Page 28: ... Change the keyboard settings Copying and pasting 1 Tap and hold over text 2 Drag or to select the desired text or tap Select all to select all text 3 Tap Copy or Cut The selected text is copied to the clipboard 4 Place the cursor where the text is to be inserted and tap Paste To paste text that you have previously copied tap Clipboard and select the text ...

Page 29: ...e screenshots using other methods Refer to Palm swipe to capture for more information It is not possible to capture a screenshot while using some apps My Files Use this app to access various files stored in the device or in other locations such as cloud storage services Tap My Files on the Apps screen Search for files or folders View files saved in cloud storage services View storage information V...

Page 30: ...only Deactivates the mobile data connection when the screen turns off Deactivates theWi Fi and Bluetooth features On the Apps screen tap Settings Battery Ultra power saving mode and tap switch to activate it To add an app to the Home screen tap and select an app To remove an app from the Home screen tap MORE Remove select an app with and then tap DONE To change the settings for ultra power saving ...

Page 31: ...quency and is intended for use in all European countries TheWLAN can be operated in the EU without restriction indoors but cannot be operated outdoors Turn offWi Fi to save the battery when not in use 1 On the Apps screen tap Settings Wi Fi and then tap the switch to activate it 2 Select a network from theWi Fi networks list Networks that require a password appear with a lock icon 3 Tap CONNECT On...

Page 32: ... hotspot to share your device s mobile data connection with other devices 1 On the Apps screen tap Settings Mobile hotspot and tethering Mobile hotspot 2 Tap the switch to activate it appears on the status bar Other devices can find your device in theWi Fi networks list To set a password for the mobile hotspot tap CONFIGURE MOBILE HOTSPOT and select the level of security Then enter a password and ...

Page 33: ...nnection with other devices via Bluetooth Ensure that the computer that you connect to supports the Bluetooth feature 1 Pair your device with the other device via Bluetooth Refer to Pairing with other Bluetooth devices for more information 2 On the Apps screen of your device tap Settings Mobile hotspot and tethering 3 Tap the Bluetooth tethering switch to activate it 4 On the connected device open...

Page 34: ...puts Control motions properly Smart alert On the Apps screen tap Settings Motions and gestures and then tap the Smart alert switch to activate it If you have missed calls or new messages the device will vibrate when you pick it up This feature may not work if the screen is turned on or the device is not on a flat surface ...

Page 35: ...pture On the Apps screen tap Settings Motions and gestures and then tap the Palm swipe to capture switch to activate it Place the side of your hand on the screen and sweep it across the screen from the right to the left or vice versa to capture a screenshot You can view captured images in Gallery After capturing a screenshot you can edit the image and share it with others It is not possible to cap...

Page 36: ...n You can also move frequently used apps to the shortcuts area at the bottom of the Home screen To remove an item tap and hold the item Then drag it to Remove that appears at the top of the screen Creating a folder 1 On the Home screen tap and hold an app and then drag it to the other app 2 Enter a folder name Managing panels On the Home screen tap and hold an empty area to add move or remove a pa...

Page 37: ...Select a screen to change or apply wallpaper to 3 Scroll left or right and select from images displayed at the bottom of the screen To select photos taken by the device s camera or other images tap From Gallery 4 Tap SET ASWALLPAPER or SETWALLPAPER Changing ringtones Change ringtones for incoming calls and notifications On the Apps screen tap Settings Sounds and notifications To set a ringtone for...

Page 38: ...If the unlock code is forgotten take the device to a Samsung Service Centre to reset it Pattern Draw a pattern by connecting four dots or more and then draw the pattern again to verify it Set a backup PIN to unlock the screen when you forget the pattern PIN A PIN consists of numbers only Enter at least four numbers and then enter the password again to verify it Password A password consists of char...

Page 39: ...first time set an unlock code and a backup PIN 2 Enter the private mode unlock code When this mode is activated appears at the top of the screen 3 To select items to hide tap and hold an item in the list tick items to select and then tap MORE Move to Private or tap Move Private MOVE HERE Items that are moved to private mode appear with on them 4 When you have selected the items to hide open the Ap...

Page 40: ...e appear on the screen Setting up accounts Adding accounts Some apps used on your device require a registered account Create accounts to have the best experience with your device On the Apps screen tap Settings Accounts Add account and select an account service Then follow the on screen instructions to complete the account setup To sync content with your accounts select an account and select items...

Page 41: ... On the Apps screen tap Contacts Contacts 2 Tap and enter contact information Add an image Add or delete a contact field 3 Tap SAVE Importing and exporting contacts Import contacts from storage services to your device or export contacts from the device to storage services On the Apps screen tap Contacts Contacts Tap MORE Settings Manage back up contacts Import Export contacts and then select an im...

Page 42: ...the search field at the top of the contacts list and enter search criteria Once a contact is selected take one of the following actions Add to favourite contacts Make a voice or video call Compose a message Compose an email Adding shortcuts for contacts to the Home screen Add shortcuts to contacts that you frequently communicate with on the Home screen 1 On the Apps screen tap Contacts Contacts 2 ...

Page 43: ...ncur additional charges for sending or receiving messages when you are roaming 1 Tap Messages on the Apps screen 2 Tap 3 Add recipients and enter a message Enter a message Select contacts from the contacts list Enter recipients Attach files Send the message Enter emoticons 4 Tap SEND to send the message ...

Page 44: ...email accounts Tap Email on the Apps screen Set up an email account when opening Email for the first time Enter the email address and password Tap NEXT for a private email account or tap MANUAL SETUP for a company email account After that follow the on screen instructions to complete the setup To set up another email account tap MORE Settings Add account If you have more than one email account you...

Page 45: ...il Access additional options Attach images videos and others Reading emails Tap Email on the Apps screen Select an email account to use and new emails are retrieved Tap an email to read Open attachments Reply to the email Add this email address to the contacts list or view other options Mark the email as a reminder Reply to all recipients Go to the previous or next email Delete the email Forward t...

Page 46: ... the camera should focus 3 Tap to take a photo or tap to record a video Spread two fingers apart on the screen to zoom in and pinch to zoom out To capture an image from the video while recording tap Capture To change the focus while recording a video tap where you want to focus To focus on the centre of the screen tap Display current ...

Page 47: ...os of special moments launch Camera on the locked screen On the locked screen drag outside the large circle This feature may not be available depending on the region or service provider Camera etiquette Do not take photos or record videos of other people without their permission Do not take photos or record videos where legally prohibited Do not take photos or record videos in places where you may...

Page 48: ...reen tap Camera MODE Beauty face Selfie Use this mode to take a self portrait using the front camera On the Apps screen tap Camera MODE Selfie When the camera detects your face tap to take a photo of yourself Interval shot Use this mode to take a series of photos and save the best one To view other photos in the series scroll left or right The device recommends the best photo and identifies it wit...

Page 49: ...e to create a mirror image of the original scene when taking photos with the front camera Grid lines Display viewfinder guides to help composition when selecting subjects Location tags Set the device to attach the location tag to the photo To improve GPS signals avoid shooting in locations where the signal may be obstructed such as between buildings or in low lying areas or in poor weather conditi...

Page 50: ...nd select an image or a video Video files show the icon on the preview thumbnail To hide or show the menu bar and then tap the screen Access additional options Move to the previous screen Delete the image Add to the favourites list Modify the image Share the image to others ...

Page 51: ...or content Tap the search field and enter a keyword or tap and say a keyword To get more refined results tap filters under the search field To select search categories tap MORE Select search locations S Planner Creating events 1 Tap S Planner on the Apps screen 2 Tap Alternatively select a date with no events in it and tap the date again If the date already has saved events in it tap the date and ...

Page 52: ... event Creating tasks 1 Tap S Planner on the Apps screen 2 Tap TASK enter details and then tap TODAY or TOMORROW to set a due date To add more details tap 3 Tap SAVE to save the task Syncing events and tasks with your accounts Tap S Planner on the Apps screen To add accounts to sync with tap MORE Manage calendars Add account Then select an account to sync with and sign in To change an account s sy...

Page 53: ... keyword and then tap Go To view the toolbars drag your finger downwards slightly on the screen Close the tab Move to the previously visited page Open a new tab Read an article in reading mode Refresh the current webpage View your bookmarks saved pages and recent Internet history Open the homepage Access additional options ...

Page 54: ...p to the next song Tap and hold to move forwards quickly Access additional options Change the repeat mode Adjust the volume Open the playlist To listen to songs at equal volume levels tap MORE Settings and then tap the Smart volume switch to activate it When Smart volume is activated the volume may end up louder than the device volume level Use caution to avoid long term exposure to loud sounds to...

Page 55: ...rwards or backwards by dragging the bar Change screen ratio Skip to the previous video Tap and hold to move backwards quickly Skip to the next video Tap and hold to move forwards quickly Access additional options Move the control panel to the right Pause and resume playback Adjust the volume Switch to the pop up video player Open the playlist ...

Page 56: ...nd tone for the smart alarm A smart alarm starts at a low volume a few minutes before a preset alarm is scheduled to sound The volume of the smart alarm increases gradually until you turn it off or the preset alarm sounds Stopping alarms Tap DISMISS to stop an alarm If you have previously enabled the snooze option tap SNOOZE to repeat the alarm after a specified length of time Deleting alarms Sele...

Page 57: ...his app for simple or complex calculations Tap Calculator on the Apps screen To clear the history tap CLEAR HISTORY Memo Use this app to create memos and organise them by category Tap Memo on the Apps screen Composing memos Tap on the memos list and enter a memo While composing a memo use the following options Category Create or set a category Image Insert images Voice Make a voice recording to in...

Page 58: ... available or may be labelled differently depending on the region or service provider Chrome Search for information and browse webpages Gmail Send or receive emails via the Google Mail service Google Share your news and follow updates that your family friends and others share You can also back up your photos and videos and more Maps Find your location on the map search for locations and view locat...

Page 59: ...e and share it with others YouTube Watch or create videos and share them with others Photos Manage photos albums and videos that you have saved on the device and uploaded to Google Hangouts Chat with your friends individually or in groups and use images emoticons and video calls while you are chatting Google Search quickly for items on the Internet or your device Voice Search Search quickly for it...

Page 60: ...ure that you share and receive data with devices that are trusted and properly secured If there are obstacles between the devices the operating distance may be reduced Some devices especially those that are not tested or approved by the Bluetooth SIG may be incompatible with your device Do not use the Bluetooth feature for illegal purposes for example pirating copies of files or illegally tapping ...

Page 61: ...bility option 3 Accept the Bluetooth authorisation request on both devices to confirm Sending and receiving data Many apps support data transfer via Bluetooth You can share data such as contacts or media files with other Bluetooth devices The following actions are an example of sending an image to another device Sending an image 1 On the Apps screen tap Gallery 2 Select an image 3 Tap Share Blueto...

Page 62: ...paired devices in the list 2 Tap next to the device s name to unpair 3 Tap Unpair Wi Fi Direct AboutWi Fi Direct Wi Fi Direct connects devices directly via aWi Fi network without requiring an access point Connecting to other devices 1 On the Apps screen tap Settings Wi Fi and then tap the switch to activate it 2 Tap Wi Fi Direct The detected devices are listed 3 Select a device to connect to 4 Acc...

Page 63: ...p Share Wi Fi Direct select a device to transfer the image to and then tap SHARE 4 Accept theWi Fi Direct authorisation request on the other device Receiving an image When another device sends you an image accept theWi Fi Direct authorisation request You can view received images in Gallery Ending the device connection 1 On the Apps screen tap Settings Wi Fi 2 Tap Wi Fi Direct The device displays t...

Page 64: ...ications panel and tap Quick Connect 2 Select a visibility option and then tap ENABLE QUICK CONNECT When the panel opens theWi Fi and Bluetooth features are activated automatically and the device searches for nearby devices 3 Select a device to connect to The next steps may vary depending on the connected device Follow the on screen instructions to complete the connection between the devices To al...

Page 65: ...martphone s screen with a virtual smartphone screen on your tablet On your tablet view messages or use the smartphone s chat room On your tablet watch a video playing on the smartphone on a larger display Easily transfer files between your tablet and smartphone by dragging and dropping the files Before using this app Your tablet and smartphone must supportWi Fi Direct SideSync 3 0 must be installe...

Page 66: ... tablet and a smartphone 1 On your tablet tap SideSync 3 0 on the Apps screen 2 Launch SideSync 3 0 on a smartphone 3 The tablet searches for available smartphones automatically Select one of the detected smartphones 4 Tap OK on the smartphone screen ...

Page 67: ...Connecting with other devices 70 5 The smartphone s virtual screen is displayed on your tablet and the smartphone s screen is turned off ...

Page 68: ... as Screen Mirroring may not work in the virtual smartphone screen The smartphone s virtual screen may differ depending on the smartphone Close SideSync 3 0 Virtual smartphone screen Back button Home button Recent apps button Screen rotation Access additional options Screen capture Open the same webpage in the web browser of your tablet Minimise the screen Maximise the screen to fit your tablet s ...

Page 69: ...move it to another location Adjusting the size of the virtual smartphone screen 1 Tap and hold at the bottom right of the virtual smartphone screen 2 When the frame appears drag the frame to adjust the size Entering text When you enter text in the virtual smartphone screen the tablet s keyboard appears Enter text using the keyboard ...

Page 70: ...the smartphone screen and turn off the virtual smartphone screen on the tablet Using the virtual smartphone screen Tap SWITCHTOTABLET on the tablet s screen to turn on the virtual smartphone screen and turn off the smartphone screen Playing music or videos on the tablet Play music or videos stored in the smartphone via the screen and speaker of the tablet 1 Open a music or video file in the virtua...

Page 71: ...n drag it to the tablet s screen 3 My Files is launched on the tablet s screen Select a folder to save the file in and tap DONE Copying files from the tablet to the smartphone 1 Tap and hold a file on the tablet s screen 2 Select the files to copy tap and hold any selected file and then drag it to the virtual smartphone screen 3 My Files is launched on the virtual smartphone screen Select a folder...

Page 72: ...s AllShare Cast dongle HomeSync This feature may not be available depending on the region or service provider Some files may be buffered during playback depending on the network connection To save energy deactivate this feature when not in use If you specify aWi Fi frequency AllShare Cast dongles or HomeSync may not be detected or connected If you play videos or games on aTV select an appropriateT...

Page 73: ...he AllShare Cast dongle to theTV using an HDMI cable 2 On theTV select a connection mode such as HDMI mode to connect an external device 3 Open the notifications panel and tap EDIT Screen Mirroring ENABLE The detected devices are listed 4 Select a device to connect to Your device s screen appears on theTV screen If you connect the device for the first time tap and hold the dongle s name in the lis...

Page 74: ...tore Select a printer plug in and install it Connecting to a printer On the Apps screen tap Settings More connection settings Printing select a printer plug in and then tap the switch to activate it The device searches for printers that are connected to the sameWi Fi network as your device To add printers manually select a printer plug in tap MORE Add printer ADD PRINTER enter details and then tap...

Page 75: ...er content that you own or have the right to transfer Transferring data from a mobile device Transfer data from your previous device to your new device The following actions are an example of transferring data from your previous Android device To import data from a mobile device with a different operating system refer to the on screen instructions 1 When you turn on your new device for the first t...

Page 76: ...martswitch to download Smart Switch 2 On the computer launch Smart Switch If your previous device is not a Samsung device back up data to a computer using a program provided by the device s manufacturer Then skip to the fifth step 3 Connect your previous device to the computer using the USB cable 4 On the computer follow the on screen instructions to back up data from the device Then disconnect yo...

Page 77: ...ications panel and then tap Connected as a media device Media device MTP Tap Camera PTP if your computer does not support MediaTransfer Protocol MTP or not have any appropriate driver installed 3 Transfer files between your device and the computer Updating the device The device can be updated to the latest software Updating over the air The device can be directly updated to the latest software by ...

Page 78: ...ith the update process Before updating disconnect all other media devices from the computer Backing up and restoring data Keep your personal information app data and settings safe on your device You can back up your sensitive information to a backup account and access it later You must sign in to your Google or Samsung account to back up or restore data Refer to Setting up accounts for more inform...

Page 79: ...tomatic restore switch to activate it When you reinstall apps backed up settings and data will be restored Performing a data reset Delete all settings and data on the device Before performing a factory data reset ensure you back up all important data stored on the device Refer to Backing up and restoring data for more information On the Apps screen tap Settings Backup and reset Factory data reset ...

Page 80: ...ivate it The device can maintain a stable network connection by automatically selecting either theWi Fi or mobile network to use the strongest signal To automatically switch between networks tap MORE Smart network switch On To use options tap MORE SettingWi Fi sleep policy Tap MORE KeepWi Fi on during sleep When the screen is turned off the device automatically turns offWi Fi connections When this...

Page 81: ...You can use this feature when the network connection is not available Bluetooth tethering Use Bluetooth tethering to share the device s mobile data connection with computers or other devices via Bluetooth USB tethering Use USB tethering to share the device s mobile data connection with a computer via USB When connected to a computer the device is used as a wireless modem for the computer Data usag...

Page 82: ... connection settings Customise settings to control networks On the Settings screen tap More connection settings Printing Configure settings for printer plug ins installed on the device You can search for available printers or add one manually to print files VPN Set up and connect to virtual private networks VPNs Default messaging app Select the default app to use for messaging Ethernet The Etherne...

Page 83: ...blocking mode Select which notifications will be blocked and how long to block them Notifications on lock screen Set the device to show notifications on the locked screen App notifications Change the notification settings for each app Display Change the display settings On the Settings screen tap Display Brightness Set the brightness of the display Font Change the font size and type Screen timeout...

Page 84: ...ew messages when you pick up the device Mute Set the device to mute incoming calls or alarms by using palm motions or placing the device face down Palm swipe to capture Set the device to capture a screenshot when you sweep your hand to the left or right across the screen Applications Application manager View and manage the apps on your device Default applications Select a default setting for using...

Page 85: ...ock type Change the screen lock method Show information Change settings for the items displayed on the locked screen Unlock effect Select an effect that you see when you unlock the screen Device security Scan for and remove malware from the device You can also activate the real time scanning feature to block phishing attacks and malicious websites Find My Mobile Access the Find my mobile website f...

Page 86: ...earn how to use GalaxyTalkBack Dark screen Set the device to turn the screen off at all times to keep the content on your screen private Rapid key input Set the device to enter a character when you release your finger from the character on the keyboard You can use this feature to enter characters instead of releasing your finger and double tapping on the screen Speak passwords Set the device to re...

Page 87: ...ange the closed caption settings Left right sound balance Set the device to adjust the sound balance when using a headset Mono audio Set the device to switch the sound output from stereo to mono when a headset is connected Dexterity and interaction Customise the settings to improve accessibility for users who have reduced dexterity Universal switch Set the device to scan and highlight items on the...

Page 88: ...vices Services View accessibility services installed on the device Accounts Add email or SNS accounts On the Settings screen tap Accounts Backup and reset Change the settings for managing settings and data On the Settings screen tap Backup and reset Back up my data Set the device to back up settings and app data to your Samsung account Restore Set up or edit your Samsung backup account Backup acco...

Page 89: ...eech options Change the text to speech settings Pointer speed Adjust the pointer speed for the mouse or trackpad connected to your device Battery View battery power information and change power saving options On the Settings screen tap Battery Power saving mode Activate power saving mode and change the settings for power saving mode Ultra power saving mode Extend standby time and reduce battery co...

Page 90: ...ally when the cover is flipped open You can use this feature only for some screen lock methods Date and time Access and alter the following settings to control how the device displays the time and date On the Settings screen tap Date and time If the battery remains fully discharged or removed from the device the time and date is reset Automatic date and time Automatically update the time and date ...

Page 91: ...he device On the Settings screen tap User manual The user manual may not be available depending on the web browser or service provider About device Access device information edit the device name or update device software On the Settings screen tap About device ...

Page 92: ... or USIM card is blocked usually as a result of entering your PIN incorrectly several times You must enter the PUK supplied by your service provider PIN2 When you access a menu requiring the PIN2 you must enter the PIN2 supplied with the SIM or USIM card For more information contact your service provider Your device displays network or service error messages When you are in areas with weak signals...

Page 93: ... to the latest version If the touch screen is scratched or damaged visit a Samsung Service Centre Your device freezes or has fatal errors If your device freezes or hangs you may need to close apps or turn off the device and turn it on again If your device is frozen and unresponsive press and hold the Power button and the Volume button down simultaneously for more than 7 seconds to restart it If th...

Page 94: ...ed due to issues with the service provider s network The battery icon is empty Your battery is low Charge the battery The battery does not charge properly For Samsung approved chargers Ensure that the charger is connected properly Visit a Samsung Service Centre and have the battery replaced The battery depletes faster than when first purchased When you expose the device or the battery to very cold...

Page 95: ...Centre Photo quality is poorer than the preview The quality of your photos may vary depending on the surroundings and the photography techniques you use If you take photos in dark areas at night or indoors image noise may occur or images may be out of focus Error messages appear when opening multimedia files If you receive error messages or multimedia files do not play when you open them on your d...

Page 96: ...evice and the other Bluetooth device are within the maximum Bluetooth range 10 m If the tips above do not solve the problem contact a Samsung Service Centre A connection is not established when you connect the device to a computer Ensure that the USB cable you are using is compatible with your device Ensure that you have the proper driver installed and updated on your computer If you are aWindows ...

Page 97: ... cause this gap to expand slightly Removing the battery non removable type These instructions are only for your service provider or an authorised repair agent Damage or faults caused by the unauthorised removal of the battery are not covered by the warranty To remove or replace the battery contact your service provider or an authorised repair agent 1 Insert the device opening tool into the gap bet...

Page 98: ...Rotate the back cover carefully and ensure that the hooks are not damaged 3 When the screen is disengaged separate the screen and the back cover Then put the back cover aside and place the screen face down on a flat work surface 4 Loosen and remove the screws TBD 5 Disconnect the battery connectors as shown in the image below TBD ...

Page 99: ...Appendix 102 6 Peel the flap from the battery and then pull it to remove the battery TBD ...

Page 100: ...cy bands Although the SAR is determined at the highest certified power level the actual SAR level of the phone while operating can be well below the maximum value This is because the phone is designed to operate at multiple power levels so as to use only the power required to reach the network In general the closer you are to a wireless base station antenna the lower the power output Before a new ...

Page 101: ...F that does not produce heating effects causes no known adverse health effects Many studies of low level RF exposures have not found any biological effects Some studies have suggested that some biological effects may occur but such findings have not been confirmed by additional research In some cases other researchers have had difficulty in reproducing those studies or in determining the reasons f...

Page 102: ...sed animals that had been genetically engineered or treated with cancer causing chemicals so as to be pre disposed to develop cancer in absence of RF exposure Other studies exposed the animals to RF for up to 22 hours per day These conditions are not similar to the conditions under which people use wireless phones so we don t know with certainty what the results of such studies mean for human heal...

Page 103: ...l research needs in the context of the latest research developments around the world What steps can I take to reduce my exposure to radio frequency energy from my wireless phone If there is a risk from these products and at this point we do not know that there is it is probably very small But if you are concerned about avoiding even potential risks you can take a few simple steps to minimize your ...

Page 104: ...the phone Studies have shown that these products generally do not work as advertised Unlike hand free kits these so called shields may interfere with proper operation of the phone The phone may be forced to boost its power to compensate leading to an increase in RF absorption In February 2002 the Federal trade Commission FTC charged two companies that sold devices that claimed to protect wireless ...

Page 105: ...ibility When using your wireless phone behind the wheel of a car practice good common sense and remember the following tips 1 Get to know your wireless phone and its features such as speed dial and redial If available these features help you to place your call without taking your attention off the road 2 When available use a hands free device If possible add an additional layer of convenience and ...

Page 106: ...orce in any area and always switch your phone off whenever it is forbidden to use it or when it may cause interference or danger When connecting the phone or any accessory to another device read its user s guide for detailed safety instructions Do not connect incompatible products As with other mobile radio transmitting equipment users are advised that for the satisfactory operation of the equipme...

Page 107: ...eminded of the need to observe restrictions on the use of radio equipment in fuel depots fuel storage and distribution areas chemical plants or where blasting operations are in progress Areas with a potentially explosive atmosphere are often but not always clearly marked They include below deck on boats chemical transfer or storage facilities vehicles using liquefied petroleum gas such as propane ...

Page 108: ...r that your phone may be the only means of communication at the scene of an accident do not cut off the call until given permission to do so Restricting Children s access to your Phone Your phone is not a toy Children should not be allowed to play with it because they could hurt themselves and others damage the phone or make calls that increase your phone bill ...

Page 109: ... the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help The phone may cause TV or radio interference if used in close proxim...

Page 110: ... in your area Your phone informs you of the current signal strength by displaying a number of bars next to the signal strength icon The more bars displayed the stronger the signal If you re inside a building being near a window may give you better reception Understanding the Power Save Feature If your phone is unable to find a signal after 15 minutes of searching a Power Save feature is automatica...

Page 111: ...atteries and recharge your battery only with Samsung approved chargers When a charger is not in use disconnect it from the power source Do not leave the battery connected to a charger for more than a week since overcharging may shorten its life Extreme temperatures will affect the charging capacity of your battery it may require cooling or warming first Do not leave the battery in hot or cold plac...

Page 112: ...lution Do not paint the phone Paint can clog the device s moving parts and prevent proper operation Do not put the phone in or on heating devices such as a microwave oven a stove or a radiator The phone may explode when overheated When the phone or battery gets wet the label indicating water damage inside the phone changes color In this case phone repairs are no longer guaranteed by the manufactur...

Page 113: ...ld not be mixed with other commercial wastes for disposal Correct disposal of batteries in this product Applicable in the European Union and other European countries with separate battery return systems This marking on the battery manual or packaging indicates that the batteries in this product should not be disposed of with other household waste at the end of their working life Where marked the c...

Page 114: ...ny information storage and retrieval system without the prior written permission of Samsung Electronics Trademarks SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics Bluetooth is a registered trademark of Bluetooth SIG Inc worldwide Wi Fi Wi Fi Protected Setup Wi Fi CERTIFIED Passpoint Wi Fi Direct Wi Fi CERTIFIED and theWi Fi logo are registered trademarks of theWi Fi A...

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