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Samsung SM-G780F/DS, User Manual, Page: 25 / 148

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Samsung SM-G780F/DS User Manual Download Page 25

Basics

25

4 

On the previous device, tap 

Send data

 

→

 

Wireless

.

5 

On the previous device, tap 

Allow

.

6 

On your device, select an item to bring and tap 

Transfer

.

Backing up and restoring data using external storage

Transfer data using external storage, such as a microSD card.

1 

Back up data from your previous device to external storage.

2 

Insert or connect the external storage device to your device.

3 

On your device, launch the 

Settings

 app and tap 

Accounts and backup

 

→

 

Smart Switch

 

→

   

→

 

Restore

.

4 

Follow the on-screen instructions to transfer data from external storage.

Transferring backup data from a computer

Transfer data between your device and a computer. You must download the Smart Switch 
computer version app from 

www.samsung.com/smartswitch

. Back up data from your 

previous device to a computer and import the data to your device.

1 

On the computer, visit 

www.samsung.com/smartswitch

 to download Smart Switch.

2 

On the computer, launch Smart Switch.

If your previous device is not a Samsung device, back up data to a computer using a 
program provided by the device’s manufacturer. Then, skip to the fifth step.

3 

Connect your previous device to the computer using the device’s USB cable.

4 

On the computer, follow the on-screen instructions to back up data from the device.
Then, disconnect your previous device from the computer.

5 

Connect your device to the computer using the USB cable.

6 

On the computer, follow the on-screen instructions to transfer data to your device.

Summary of Contents for SM-G780F/DS

Page 1: ...www samsung com USER MANUAL English 09 2020 Rev 1 0 SM G780F SM G780F DS SM G780F DSM SM G781B SM G781B DS ...

Page 2: ...nd screen record 38 Entering text Apps and features 41 Installing or uninstalling apps 42 Phone 45 Contacts 48 Messages 49 Internet 50 Camera 65 Gallery 68 AR Zone 73 Bixby 75 BixbyVision 76 Bixby Routines 78 Multi window 80 Samsung Daily 81 Samsung Pay 83 Samsung Health 84 Samsung Notes 84 Samsung Members 84 Samsung Galaxy 85 GalaxyWearable 85 Calendar 86 Reminder 87 Voice Recorder 88 My Files 88...

Page 3: ...nections 105 Wi Fi 107 Bluetooth 108 NFC and payment 110 Data saver 110 Mobile data only apps 110 Mobile Hotspot 111 More connection settings 112 Sounds and vibration 113 Sound quality and effects 113 Separate app sound 113 Notifications 114 Display 115 Motion smoothness 116 Changing the screen mode or adjusting the display colour 117 Wallpaper 117 Themes 117 Lock screen 118 Smart Lock 118 Always ...

Page 4: ...ustomise the operating system may cause the device or apps to work improperly Software sound sources wallpapers images and other media provided with this device are licensed for limited use Extracting and using these materials for commercial or other purposes is an infringement of copyright laws Users are entirely responsible for illegal use of media You may incur additional charges for data servi...

Page 5: ...screen To set the touchscreen to automatically adjust its brightness based on the surrounding environment launch the Settings app tap Display and then tap the Adaptive brightness switch to activate it Depending on the region or model some devices are required to receive approval from the Federal Communications Commission FCC If your device is approved by the FCC you can view the FCC ID of the devi...

Page 6: ...he device s performance and appearance may be affected If the device has been immersed in water or the microphone or speaker is wet sound may not be heard clearly during a call After wiping the device with a dry cloth dry it thoroughly before using it The touchscreen and other features may not work properly if the device is used in water If the device is dropped or receives an impact the water and...

Page 7: ...it could be because the connected USB cable is damaged Replace the damaged USB cable with a new Samsung approved one When using a wireless charger do not place foreign materials such as metal objects magnets and magnetic stripe cards between the device and the wireless charger The wireless charging or fast charging feature is only available on supported models When the device heats up during use W...

Page 8: ...ht When using the mobile hotspot and tethering feature When using the device in areas with weak signals or no reception When charging the battery with a damaged USB cable When the device s multipurpose jack is damaged or exposed to foreign materials such as liquid dust metal powder and pencil lead When you are roaming Do the following when the device heats up Keep the device updated with the lates...

Page 9: ... the device will turn off Do not use the device until the device s temperature drops below the specified level If the second warning message appears during an emergency call the call will not be disconnected by a forced shut down Precautions for operating environment Your device may heat up due to the environment in the following conditions Use caution to avoid shortening the battery s lifespan da...

Page 10: ...m your local Samsung retailer Make sure they are compatible with the device before purchase Use only Samsung approved accessories Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty Availability of all accessories is subject to change depending entirely on manufacturing companies For more information about available accessories refe...

Page 11: ...r Side key Volume key Touchscreen Light sensor Speaker Earphone jack Multipurpose jack USBType C SIM card Memory card tray Front camera NFC antenna MST antenna Wireless charging coil Rear camera Microphone Flash Main antenna Microphone Speaker GPS antenna ...

Page 12: ...receiver the device s sound may become quiet or certain features may not work If you attempt to remove the dust or foreign materials with a sharp object the device may be damaged and its appearance may be affected Connectivity problems and battery drain may occur in the following situations If you attach metallic stickers on the antenna area of the device If you attach a device cover made with met...

Page 13: ... key Press simultaneously to capture a screenshot Press and hold simultaneously to turn off the device Setting the Side key Select an app or feature to launch by pressing the Side key twice or pressing and holding the Side key Launch the Settings app tap Advanced features Side key and then select an option you want Soft buttons Back button Home button Recents button When you turn on the screen the...

Page 14: ...se is not covered by the warranty Use only USBType C cable supplied with the device The device may be damaged if you use Micro USB cable To save energy unplug the charger when not in use The charger does not have a power switch so you must unplug the charger from the electric socket when not in use to avoid wasting power The charger should remain close to the electric socket and easily accessible ...

Page 15: ...ge properly or may overheat or the device and the cards may be damaged If you use the wireless charger in areas with weak network signals you may lose network reception Use Samsung approved wireless chargers If you use other wireless chargers the battery may not charge properly Quick charging Launch the Settings app tap Device care Battery Charging and then activate the feature you want Fast charg...

Page 16: ...while sharing power Doing so may affect nearby devices The location of the wireless charging coil may vary by device model Adjust the devices to connect with each other properly Some features are not available while sharing power Only devices that support the wireless charging feature can be charged using this feature Some devices may not be charged To see devices that support theWireless PowerSha...

Page 17: ... time Decrease the screen brightness Battery charging tips and precautions If the battery is completely discharged the device cannot be turned on immediately when the charger is connected Allow a depleted battery to charge for a few minutes before turning on the device If you use multiple apps at once network apps or apps that need a connection to another device the battery will drain quickly To a...

Page 18: ... the device and the charger to a Samsung Service Centre SIM or USIM card nano SIM card Insert the SIM or USIM card provided by the mobile telephone service provider For dual SIM models you can insert two SIM or USIM cards so you can have two phone numbers or service providers for a single device In some areas data transfer speeds may be slower if two SIM cards are inserted in the device than when ...

Page 19: ... the tray the SIM card may leave or fall out of the tray If you insert the tray into your device while the tray is wet your device may be damaged Always make sure the tray is dry Fully insert the tray into the tray slot to prevent liquid from entering your device Correct card installation dual SIM card tray Underside Nano SIM card 1 Nano SIM card Nano SIM card 2 microSD card Underside SIM card man...

Page 20: ...n the memory card manufacturer and type To view your device s maximum memory card capacity refer to the Samsung website 2 1 3 4 Underside 1 Insert the ejection pin into the hole on the tray to loosen the tray 2 Pull out the tray gently from the tray slot 3 Place a memory card on the tray with the gold coloured contacts facing upwards and gently press the memory card into the tray to secure it ...

Page 21: ...e The device supports the FAT and the exFAT file systems for memory cards When inserting a card formatted in a different file system the device will ask to reformat the card or will not recognise the card To use the memory card you must format it If your device cannot format or recognise the memory card contact the memory card manufacturer or a Samsung Service Centre Frequent writing and erasing o...

Page 22: ...ow all posted warnings and directions from authorised personnel in areas where the use of wireless devices is restricted such as aeroplanes and hospitals Side key Volume Down key Turning the device on Press and hold the Side key for a few seconds to turn on the device Turning the device off 1 To turn off the device press and hold the Side key and theVolume Down key simultaneously Alternatively ope...

Page 23: ...off Emergency mode The usage time left shows the time remaining before the battery power runs out Usage time left may vary depending on your device settings and operating conditions Initial setup When you turn on your device for the first time or after performing a data reset follow the on screen instructions to set up your device If you do not connect to aWi Fi network you may not be able to set ...

Page 24: ...amsung account Personal info Sign out 3 Tap Sign out enter your Samsung account password and then tap OK Transferring data from your previous device Smart Switch You can use Smart Switch to transfer data from your previous device to your new device Launch the Settings app and tap Accounts and backup Smart Switch This feature may not be supported on some devices or computers Limitations apply Visit...

Page 25: ...vice and a computer You must download the Smart Switch computer version app from www samsung com smartswitch Back up data from your previous device to a computer and import the data to your device 1 On the computer visit www samsung com smartswitch to download Smart Switch 2 On the computer launch Smart Switch If your previous device is not a Samsung device back up data to a computer using a progr...

Page 26: ...or pinch on the screen Do not allow the touchscreen to come into contact with other electrical devices Electrostatic discharges can cause the touchscreen to malfunction To avoid damaging the touchscreen do not tap it with anything sharp or apply excessive pressure to it with your fingertips It is recommended not to use fixed graphics on part or all of the touchscreen for extended periods Doing so ...

Page 27: ...ome Tap to return to the Home screen Tap and hold to launch the Google Assistant app Back Tap to return to the previous screen Hiding the navigation bar View files or use apps on a wider screen by hiding the navigation bar Launch the Settings app tap Display Navigation bar and then tap Swipe gestures under Navigation type The navigation bar will be hidden and the gesture hints will appear Tap More...

Page 28: ...wards or downwards to open the Apps screen To return to the Home screen swipe upwards or downwards on the Apps screen Alternatively tap the Home button or the Back button Home screen Apps screen Finder Favourite apps If you add the Apps button on the Home screen you can open the Apps screen by tapping the button On the Home screen tap and hold an empty area tap Home screen settings and then tap th...

Page 29: ...rface such as colours icons and wallpapers will change depending on the selected theme Widgets Widgets are small apps that launch specific app functions to provide information and convenient access on your Home screen Tap and hold a widget and then drag it to the Home screen The widget will be added on the Home screen Home screen settings Configure settings for the Home screen such as the screen l...

Page 30: ...tcut to an app on the Home screen tap and hold an item on the Apps screen and then tap Add to Home A shortcut to the app will be added on the Home screen You can also move frequently used apps to the shortcuts area at the bottom of the Home screen Creating folders Create folders and gather similar apps to quickly access and launch apps On the Home screen or the Apps screen tap and hold an app and ...

Page 31: ...e folder s apps will be relocated to the Apps screen Edge panel You can quickly access your favourite apps and features from the Edge panels Drag the Edge panel handle towards the centre of the screen If the Edge panel handle is not visible launch the Settings app tap Display Edge screen and then tap the Edge panels switch to activate it Edge panel handle Edge panel Edge panel settings ...

Page 32: ... information by preventing others from accessing your device After setting the screen lock method the device will require an unlock code whenever unlocking it You can set your device to perform a factory data reset if you enter the unlock code incorrectly several times in a row and reach the attempt limit Launch the Settings app tap Lock screen Secure lock settings unlock the screen using the pres...

Page 33: ... or multimedia message Alarm activated Mute mode Vibration mode Flight mode activated Error occurred or caution required Battery charging Battery power level The status bar may not appear at the top of the screen in some apps To display the status bar drag down from the top of the screen Some indicator icons appear only when you open the notification panel The indicator icons may appear differentl...

Page 34: ...wing functions on the notification panel View the notification details and perform various actions Clear all notifications Launch Settings Power options Access the notification settings Quick setting buttons Control connected nearby devices and SmartThings devices and scenes Control media on your device and connected nearby devices Using quick setting buttons Tap quick setting buttons to activate ...

Page 35: ... device 1 Open the notification panel and tap Media 2 Tap the icons on the controller to control the playback To continue playback on another device tap and select the device you want Controlling nearby devices Launch quickly and take control of nearby connected devices and frequently used SmartThings devices and scenes on the notification panel 1 Open the notification panel and tap Devices Nearby...

Page 36: ...eive a message while watching a video or playing a game you can view the message and reply to it without switching the screen When you receive a notification with edge lighting while using an app drag the notification downwards This feature is only available to apps that support the Multi window and edge lighting features To view supported apps launch the Settings app tap Display Edge screen Edge ...

Page 37: ...res Motions and gestures and then tap the Palm swipe to capture switch to activate it After capturing a screenshot use the following options on the toolbar at the bottom of the screen Capture the current content and the hidden content on an elongated page such as a webpage When you tap the screen will automatically scroll down and more content will be captured Write or draw on the screenshot or cr...

Page 38: ...ed features Screenshots and screen recorder Screen recorder settings Entering text Keyboard layout A keyboard appears automatically when you enter text Break to the next line Delete a preceding character Enter symbols Enter uppercase For all caps tap it twice Additional keyboard functions Enter a space View more keyboard functions Text entry is not supported in some languages To enter text you mus...

Page 39: ...responding key repeatedly until the desired character appears Additional keyboard functions Enter emoticons Enter stickers You can also enter your emoji stickers that look like you Refer to Using your emoji stickers in chats for more information Attach animated GIFs Enter text by voice Change the keyboard settings Tap to use more keyboard functions Search for content and enter it Translate text an...

Page 40: ...o select the desired text or tap Select all to select all text 3 Tap Copy or Cut The selected text is copied to the clipboard 4 Tap and hold where the text is to be inserted and tap Paste To paste text that you have previously copied tap Clipboard and select the text ...

Page 41: ...nge the auto update settings tap Auto update apps and then select an option Play Store Purchase and download apps Launch the Play Store app Browse apps by category or search for apps by keyword To change the auto update settings tap Settings Auto update apps and then select an option Managing apps Uninstalling or disabling apps Tap and hold an app and select an option Uninstall Uninstall downloade...

Page 42: ...ist and change its permissions To view or change app permission settings by permission category launch the Settings app and tap Apps Permission manager Select an item and select an app If you do not grant permissions to apps the basic features of the apps may not function properly Phone Introduction Make or answer voice and video calls If the area around the rear camera is covered unwanted noises ...

Page 43: ...eed dial launch the Phone app tap Keypad or Contacts Speed dial numbers select a speed dial number and then add a phone number To make a call tap and hold a speed dial number on the keypad For speed dial numbers 10 and up tap the first digit s of the number and then tap and hold the last digit For example if you set the number 123 as a speed dial number tap 1 tap 2 and then tap and hold 3 Making c...

Page 44: ...various rejection messages launch the Phone app tap Settings Quick decline messages enter a message and then tap Blocking phone numbers Block calls from specific numbers added to your block list 1 Launch the Phone app and tap Settings Block numbers 2 Tap Recents or Contacts select contacts or phone numbers and then tap Done To manually enter a number tap Add phone number enter a phone number and t...

Page 45: ...ute Turn off the microphone so that the other party cannot hear you Keypad Hide Open or close the keypad End the current call Camera During a video call turn off the camera so that the other party cannot see you Switch During a video call switch between the front and rear cameras Some features may not be available depending on the service provider or model Contacts Introduction Create new contacts...

Page 46: ... web accounts such as your Samsung account 1 Launch the Settings app tap Accounts and backup Accounts and select the account to sync with 2 Tap Sync account and tap the Contacts switch to activate it For the Samsung account tap Sync settings and tap the Contacts switch to activate it Searching for contacts Launch the Contacts app Tap at the top of the contacts list and enter search criteria Tap th...

Page 47: ...ts app and tap Share 2 Select contacts and tap Share 3 Select a sharing method Creating groups You can add groups such as family or friends and manage contacts by group 1 Launch the Contacts app and tap Groups Create group 2 Follow the on screen instructions to create a group Merging duplicate contacts If your contacts list includes duplicate contacts merge them into one to streamline your contact...

Page 48: ...nd the message Enter recipients Enter a message Enter stickers Attach files Recipient Send the message Viewing messages 1 Launch the Messages app and tap Conversations 2 On the messages list select a contact or a phone number To reply to the message tap the message input field enter a message and then tap To adjust the font size spread two fingers apart or pinch on the screen Sorting messages You ...

Page 49: ...or information and bookmark your favourite webpages to access them conveniently 1 Launch the Internet app 2 Enter the web address or a keyword and then tap Go To view the toolbars drag your finger downwards slightly on the screen To switch between tabs quickly swipe to the left or right on the address field Bookmark the current webpage Open the homepage Move between pages More options Refresh the ...

Page 50: ... of other people without their permission Do not take photos or record videos where legally prohibited Do not take photos or record videos in places where you may violate other people s privacy Taking photos 1 Launch the Camera app You can also launch the app by pressing the Side key twice quickly or dragging outside the circle on the locked screen Some camera features are not available when you l...

Page 51: ...era is being used If photos you take appear blurry clean the camera lens and try again Make sure that the lens is not damaged or contaminated Otherwise the device may not work properly in some modes that require high resolutions Your device s camera features a wide angle lens Minor distortion may occur in wide angle photos or videos and does not indicate device performance problems To correct the ...

Page 52: ...ge of the screen and hold it If you add another camera button you can move it anywhere on the screen and take photos more conveniently On the preview screen tap Shooting methods and tap the Floating Shutter button switch to activate it Options for current shooting mode On the preview screen use the following options Activate or deactivate the flash Select the length of the delay before the camera ...

Page 53: ...ck the light distribution in the video In FOOD mode focus on a subject inside the circular frame and blur the image outside the frame In FOOD mode adjust the colour tone Activate or deactivate the motion detection feature when recording super slow mo videos The available options may vary depending on the model or shooting mode Photo mode The camera adjusts the shooting options automatically depend...

Page 54: ... the composition and the recommended composition appears on the preview screen 3 Move the device so the guide matches the recommended composition When the ideal composition is achieved the guide will change to yellow 4 Tap to take a photo Guide Ideal composition Taking selfies You can take self portraits with the front camera 1 On the preview screen swipe upwards or downwards or tap to switch to t...

Page 55: ... and hold the area to focus the AF AE frame will appear on the area and the focus and exposure setting will be locked The setting remains locked even after you take a photo Video mode The camera adjusts the shooting options automatically depending on the surroundings to record videos easily 1 On the shooting modes list tap VIDEO and tap to record a video To switch between the front and rear camera...

Page 56: ...photos and videos in just one shot Your device automatically selects the best shot and creates photos with filters or videos with certain sections repeated 1 On the shooting modes list tap SINGLETAKE 2 Tap and move the camera to capture the scene you want 3 When you are finished tap the preview thumbnail To view other results drag the icon upwards To save the results individually tap Select tick t...

Page 57: ...e light in so the photo or video becomes brighter This is ideal for photos or videos of scenery or photos or videos taken at night A fast shutter speed allows less light in This is ideal for capturing photos or videos of fast moving subjects Change the exposure value This determines how much light the camera s sensor receives For low light situations use a higher exposure Change the focus mode Dra...

Page 58: ...RE PANORAMA 2 Tap and move the device slowly in one direction Keep the image within the frame on the camera s viewfinder If the preview image is out of the guide frame or you do not move the device the device will automatically stop taking photos 3 Tap to stop taking photos Avoid taking photos of indistinct backgrounds such as an empty sky or a plain wall Food mode Take photos of food with more vi...

Page 59: ...s mode Live focus video mode The camera allows you to capture photos or videos where the background is blurred and the subject stands out clearly You can also apply a background effect and edit it after taking a photo 1 On the shooting modes list tap MORE LIVE FOCUS or LIVE FOCUSVIDEO 2 Tap and select a background effect you want To adjust the intensity of the background effect drag the adjustment...

Page 60: ...d save it as a video 2 On the preview screen tap the preview thumbnail and tap Play super slow mo video To edit the super slow motion section tap Editor and drag the section editing bar to the left or right Start bracket End bracket Change the background music Super slow motion section Section editing bar Use this feature in a place that has sufficient light When recording a video indoors with ins...

Page 61: ...LOW MOTION and tap to record a video 2 When you are finished recording tap to stop 3 On the preview screen tap the preview thumbnail and tap Play slow motion video The fast section of the video will be set as a slow motion section and the video will start playing Up to two slow motion sections will be created based on the video To edit the slow motion section tap Editor and drag the section editin...

Page 62: ...f your subject Smart selfie angle Set the device to automatically switch to a wide angle selfie when there are more than two people in the frame Scan QR codes Set the device to scan QR codes from the preview screen Pictures Swipe Shutter button to edge to Select an action to perform when you swipe the camera button to the edge of the screen and hold it Save options Select how you want to save phot...

Page 63: ...d recording options Set the device to use an advanced recording option High efficiency video You can record videos in the High EfficiencyVideo Codec HEVC format Your HEVC videos will be saved as compressed files to conserve the device s memory HDR10 video You can record videos in which each scene s contrast and colour are optimised You cannot play the HEVC videos on other devices or share them onl...

Page 64: ...y viewfinder guides to help composition when selecting subjects Location tags Attach a GPS location tag to the photo GPS signal strength may decrease in locations where the signal is obstructed such as between buildings or in low lying areas or in poor weather conditions Your location may appear on your photos when you upload them to the Internet To avoid this deactivate the location tag setting S...

Page 65: ...lar images Launch the Gallery app and tap to group similar images and display only the best shots as a preview of the images When you tap the image preview you can view all the images in the group Creating movies Create a movie by selecting images or videos Launch the Gallery app tap tick the files you want to use and then tap Create movie When you select Highlight reel the device will automatical...

Page 66: ... on the screen More options Delete the image Share the image with others Modify the image BixbyVision Add the image to favourites Cropping enlarged images 1 Launch the Gallery app and select an image 2 Spread two fingers apart on the area you want to save and tap The cropped area will be saved as a file Saved image thumbnail ...

Page 67: ...de of the playback screen to adjust the brightness or drag your finger up or down on the right side of the playback screen to adjust the volume To rewind or fast forward swipe to the left or right on the playback screen Albums Create albums and sort your images and videos 1 Launch the Gallery app and tap Albums Create album to create an album 2 Select the album tap Add items and then copy or move ...

Page 68: ...es or videos Launch the Gallery app tap and hold an image a video or a story to delete and then tap Delete Using the recycle bin feature You can keep the deleted images and videos in the recycle bin The files will be deleted after a certain period Launch the Gallery app tap Settings and then tap the Recycle bin switch to activate it To view files in the recycle bin launch the Gallery app and tap R...

Page 69: ...lign your face on the screen tap to take a photo and then follow the on screen instructions to create an emoji Your emoji and its emoji stickers are now created Refer to AR Emoji Stickers for more information about emoji stickers Deleting an emoji Launch the AR Zone app and tap AR Emoji Camera Tap Manage emojis tick the emoji you want to delete and then tap Delete The emoji and its emoji stickers ...

Page 70: ...oji mimics your body movements PLAY The emoji moves on a real background 3 Tap the emoji icon to take a photo or tap and hold the icon to record a video You can view and share the photos and videos that you have captured in Gallery AR Emoji Stickers Create your own stickers with your emoji s expressions and actions You can use your emoji stickers when sending messages or on a social network Creati...

Page 71: ...wing actions are an example of using your emoji stickers in the Messages app 1 While composing a message in the Messages app tap on the Samsung keyboard 2 Tap the emoji icon 3 Select one of your emoji stickers The emoji sticker will be inserted Emoji icon AR Emoji Studio Edit or decorate your emoji in the AR Emoji Studio You can also create clothes with custom patterns and colours for your emoji L...

Page 72: ...he camera recognises the subject the recognition area will appear on the screen 2 Write or draw in the recognition area If you switch to the rear camera you can also write or draw outside the recognition area If you tap and then begin to doodle you can record yourself doodling Recognition area Change the pen type and colour Redo Delete doodle Enter text Hide the pen tools Undo 3 Tap to record a vi...

Page 73: ... page will appear After you select the language to use with Bixby sign in to your Samsung account and complete the setup by following the on screen instructions the Bixby screen will appear Using Bixby While pressing and holding the Side key say what you want to Bixby and then release your finger from the key when you are finished speaking Alternatively say Hi Bixby and say what you want For examp...

Page 74: ...Bixby by saying Hi Bixby Register your voice so that Bixby will respond to your voice when you say Hi Bixby 1 Launch the Bixby app and tap Voice wake up 2 Tap the Wake with Hi Bixby switch to activate it 3 Follow the on screen instructions to complete the setup Now you can say Hi Bixby and start a conversation Communicating by typing text If your voice is not recognised due to noisy environments o...

Page 75: ...ch BixbyVision using one of these methods In the Camera app tap MORE on the shooting modes list and tap BIXBYVISION In the Gallery app select an image and tap In the Internet app tap and hold an image and tap BixbyVision If you added the BixbyVision app icon to the Apps screen launch the BixbyVision app Using BixbyVision 1 Launch BixbyVision 2 Select a feature you want to use Recognise text from d...

Page 76: ... 1 Launch the Settings app and tap Advanced features Bixby Routines 2 On the Discover list select a routine you want or tap to add your own routines You can set the conditions and actions of routines on the Discover list If you want to set the routine s running condition to manual tap Start button tapped This option will appear only when there are no running conditions set When a pop up window app...

Page 77: ...ing the button whenever you want Launch the Settings app and tap Advanced features Bixby Routines My routines and tap next to the routine you want to run Alternatively tap the routine s widget on the Home screen Viewing running routines Currently running routines will appear on the notification panel To view a routine s details tap the notification You can also quickly stop running routines On the...

Page 78: ... may not support this feature Split screen view 1 Tap the Recents button to open the list of recently used apps 2 Swipe to the left or right tap an app s icon and then tap Open in split screen view The selected app will launch in the split screen view 3 On the other window swipe left or right to select another app to launch To launch apps not on the list of recently used apps tap the Home button o...

Page 79: ...launch them together in the split screen view with a single tap 1 In the split screen view tap between the app windows 2 Tap The two apps you are using in the split screen view will be saved on the Edge panel as an app pair Adjusting the window size Drag the bar between the app windows up or down to adjust the size of the windows When you drag the bar between the app windows to the top or bottom e...

Page 80: ... videos and games On the Home screen swipe to the right The Samsung Daily screen will appear When launching this feature for the first time or after performing a data reset follow the on screen instructions to complete the setup Contents More options Access additional card options If you want to deactivate Samsung Daily tap and hold an empty area or pinch your fingers together on the Home screen T...

Page 81: ...ovider or model Magnetic secure transmission MST may not be supported depending on the region Setting up Samsung Pay When running this app for the first time or restart it after performing a data reset follow the on screen instructions to complete the initial setup 1 Launch the Samsung Pay app 2 Sign in to your Samsung account and read and agree to the terms and conditions 3 Register your fingerpr...

Page 82: ... the back of your device to the card reader When the card reader recognises the card information the payment will be processed Payments may not be processed depending on your network connection The verification method for payments may vary depending on the card readers Cancelling payments You can cancel payments by visiting the place where you made them On the cards list swipe to the left or right...

Page 83: ... Samsung Health app When running this app for the first time or restart it after performing a data reset follow the on screen instructions to complete the setup To edit items on the Samsung Health home screen tap Manage items at the bottom of the trackers list View and manage trackers View health tips Monitor your health and fitness Compare your step count records with other Samsung Health users o...

Page 84: ... to save it If you want to save the note in another file format tap Save as file Deleting notes Tap and hold a note to delete and tap Delete Samsung Members Samsung Members offers support services to customers such as device problem diagnosis and lets users submit questions and error reports You can also share information with others in the Galaxy users community or view the latest news and tips S...

Page 85: ...r schedule by entering upcoming events in your planner Creating events 1 Launch the Calendar app and tap or double tap a date If the date already has saved events or tasks in it tap the date and tap 2 Enter event details and tap Save Syncing events with your accounts 1 Launch the Settings app tap Accounts and backup Accounts and then select the account to sync with 2 Tap Sync account and tap the C...

Page 86: ...inder app icon will be added to the Apps screen Creating reminders 1 Launch the Reminder app 2 Tap Write a reminder or enter the details and then tap Save Completing reminders On the reminders list select a reminder and tap Complete Restoring reminders Restore reminders that have been completed 1 On the reminders list tap Completed Edit 2 Tick items to restore and tap Restore Reminders will be add...

Page 87: ... bottom of the device at a high volume while reducing the volume of sound from the sides Speech to text The device records your voice and simultaneously converts it to on screen text For best results keep the device near your mouth and speak loudly and clearly in a quiet place If the voice memo system language does not match the language you are speaking the device will not recognise your voice Be...

Page 88: ... device s storage tap Analyse storage To search for files or folders tap Clock Set alarms check the current time in many cities around the world time an event or set a specific duration Launch the Clock app Calculator Perform simple or complex calculations Launch the Calculator app View the calculation history To clear the history tap Clear history To close the calculation history panel tap Use th...

Page 89: ...on the Game Launcher screen If you cannot see your games drag the Library panel upwards and tap Add apps Removing a game from Game Launcher Drag the Library panel upwards tap and hold a game and then tap Remove from Game Launcher Changing the performance mode You can change the game performance mode Launch the Game Launcher app tap Game performance Game performance and then select the mode you wan...

Page 90: ...nning in the background to better manage memory Block during game Lock some features during games Navigation button lock Hide the buttons on the navigation bar To display the buttons tap on the navigation bar Screen touch lock Lock the touchscreen while the game is being played To unlock the touchscreen drag the lock icon in any direction Screenshot Capture screenshots You can set to open the Game...

Page 91: ...for Samsung Kids and view the usage history On the Samsung Kids screen tap Parental control and enter your unlock code Closing Samsung Kids To close Samsung Kids tap the Back button or tap Close Samsung Kids and then enter your unlock code SmartThings Control and manage smart appliances and Internet ofThings IoT products with your smartphone To view more information launch the SmartThings app and ...

Page 92: ...e open the notification panel swipe downwards and then tap Quick Share to activate it 3 Tap and select a device to transfer the image to 4 Accept the file transfer request on the other device This feature does not support sharing videos withTVs or SmartThings supported devices To watch videos onTV use the SmartView feature Setting who can find your device Set who is allowed to find and send conten...

Page 93: ...e a shared album to share photos or videos with others and download your files whenever you want 1 Launch the Gallery app and select an image 2 Tap Shared album 3 Select an album to share If there is no album to share tap Create shared album and follow the on screen instructions to create an album When you play a high resolution video from a shared album the video connection may drop depending on ...

Page 94: ...phone open the notification panel swipe downwards and then check if Music Share is activated You can use additional features such as setting who to share your device with by tapping and holding Music Share 3 On your friend s smartphone select your speaker from the list of the Bluetooth devices 4 On your smartphone accept the connection request Your speaker will be shared When you play music via yo...

Page 95: ...On your friend s smartphone accept the connection request 6 On your smartphone tick your Buds and your friend s Buds on the audio output list When you play music via your smartphone you can listen to it together via both Buds SmartView View your device s displayed content on a large screen by connecting your device to a screen mirroring enabledTV or monitor 1 Open the notification panel swipe down...

Page 96: ... you can simultaneously use your smartphone Connecting devices and starting Samsung DeX Wired connections to external displays You can connect your smartphone to an external display using an HDMI adaptor USBType C to HDMI Use only official Samsung DeX supported accessories that are provided by Samsung Performance problems and malfunctions caused by using accessories that are not officially support...

Page 97: ...pear on the connectedTV or monitor HDMI cable HDMI adaptor USBType C to HDMI Wired connections to computers You can use Samsung DeX by connecting your smartphone to a computer using a USB cable 1 On a computer visit www samsung com samsung dex and download the Samsung DeX app 2 Connect your smartphone to a computer using a USB cable ...

Page 98: ...ards and then tap DeX 2 Select aTV from the detected devices list and tap Start now SomeTVs will only be detected when its screen mirroring mode is turned on 3 If the connection request window appears on theTV accept the request 4 Follow the on screen instructions to complete the connection When they are connected the Samsung DeX screen will appear on theTV It is recommended to use a Samsung Smart...

Page 99: ... activate it You can also use the external keyboard on the smartphone s screen Using your smartphone as a touchpad You can use your smartphone as a touchpad On your smartphone drag downwards from the top of the screen to open the notification panel and tap Use your phone as a touchpad If you open the notification panel you can view the gestures you can use with the touchpad If your smartphone s ca...

Page 100: ...ment Language and input Physical keyboard Keyboard shortcuts Using Samsung DeX Use your smartphone s features in an interface environment similar to a computer You can multitask by running multiple apps simultaneously You can also check your smartphone s notifications and status Samsung DeX home screen Taskbar Favourite apps Status bar Notifications Quick access toolbar Apps button The Samsung DeX...

Page 101: ...lock the Samsung DeX screen and your smartphone s screen while using Samsung DeX select Lock DeX While using Samsung DeX you cannot lock the Samsung DeX screen and your smartphone s screen by pressing the Side key Transferring data with a computer Copying files On the Samsung DeX screen click and hold a file to select it in the My Files app or Gallery app and drag it to the computer screen On the ...

Page 102: ...is feature When you create a Microsoft account you can sign in to all Microsoft devices and services such as Microsoft Office programs andWindows 10 Connecting to a computer 1 Launch the Settings app and tap Advanced features Link toWindows 2 Follow the on screen instructions to complete the connection Visit https aka ms setupltw for details Viewing data and notifications from your device on the c...

Page 103: ...s Gmail Send or receive emails via the Google Mail service Maps Find your location on the map search the world map and view location information for various places around you YT Music Enjoy various music and videos provided byYouTube Music You can also view the music collections stored on your device and play them Play Movies TV Purchase or rent videos such as movies andTV programmes from Play Sto...

Page 104: ...abled devices Refer to Bluetooth for more information NFC and payment Set the device to allow you to read near field communication NFC tags that contain information about products You can also use this feature to make payments and buy tickets for transportation or events after downloading the required apps Refer to NFC and payment for more information Flight mode Set the device to disable all wire...

Page 105: ...he device s mobile data connection with other devices For more information about the mobile hotspot refer to Mobile Hotspot You may incur additional charges when using this feature More connection settings Customise settings to control other features Refer to More connection settings for more information Wi Fi Activate theWi Fi feature to connect to aWi Fi network and access the Internet or other ...

Page 106: ...cts each other and the screen of the other device must be turned on 1 On the Settings screen tap Connections Wi Fi and tap the switch to activate it 2 Select a network from theWi Fi networks list 3 Tap Request password 4 Accept the share request on the other device TheWi Fi password is entered on your device and it is connected to the network Wi Fi Direct Wi Fi Direct connects devices directly via...

Page 107: ...stance may be reduced Some devices especially those that are not tested or approved by the Bluetooth SIG may be incompatible with your device Do not use the Bluetooth feature for illegal purposes for example pirating copies of files or illegally tapping communications for commercial purposes Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature Pairing with other ...

Page 108: ...vice allows you to read near field communication NFC tags that contain information about products You can also use this feature to make payments and buy tickets for transportation or events after downloading the required apps The device contains a built in NFC antenna Handle the device carefully to avoid damaging the NFC antenna Reading information from NFC tags Use the NFC feature to read product...

Page 109: ...ns NFC and payment Tap and pay PAYMENT and then select an app The payment services list may not include all available payment apps Sending data with the NFC feature Transfer data such as images or contacts with other devices by touching your device s NFC antenna to the other device s NFC antenna 1 On the Settings screen tap Connections NFC and payment and tap the switch to activate it 2 Tap the An...

Page 110: ...he device to use only mobile data for apps that you want to keep secure or streaming apps that can be disconnected Even if you do not deactivate theWi Fi feature the apps will launch using the mobile data On the Settings screen tap Connections Data usage Mobile data only apps tap the switch to activate it and then tap the switches next to the apps you want You may incur additional charges when usi...

Page 111: ...ing Configure settings for printer plug ins installed on the device You can search for available printers or add one manually to print files Refer to Printing for more information VPN Set up virtual private networks VPNs on your device to connect to a school or company s private network Private DNS Set the device to use the security enhanced private DNS Ethernet When you connect an Ethernet adapto...

Page 112: ...ay a ringtone for incoming calls Temporary mute Set the device to use silent mode for a certain period Ringtone Change the call ringtone Notification sound Change the notification sound System sound Change the sound to use for certain actions such as charging the device Volume Adjust the device s volume level Vibration pattern Select a vibration pattern Vibration intensity Adjust the force of the ...

Page 113: ...fic app on the connected Bluetooth speaker or headset For example you can listen to the Navigation app through your device s speaker while listening to playback from the Music app through the vehicle s Bluetooth speaker 1 On the Settings screen tap Sounds and vibration Separate app sound and tap the switch to activate it 2 Select an app to play media sounds separately and tap the Back button 3 Sel...

Page 114: ... mode The dark theme may not be applied in some apps Brightness Adjust the brightness of the display Adaptive brightness Set the device to keep track of your brightness adjustments and apply them automatically in similar lighting conditions Motion smoothness Change the refresh rate of the screen When a high refresh rate is set the screen will scroll more smoothly Refer to Motion smoothness for mor...

Page 115: ... for use with screen protectors Show charging information Set the device to display the charging information such as the remaining battery percentage when the screen is off Screensaver Set the device to launch a screensaver when the device is charging Some features may not be available depending on the model Motion smoothness The refresh rate is the number of times the screen is refreshed every se...

Page 116: ...nge the screen mode while applying the blue light filter Optimising the full screen colour balance Optimise the display colour by adjusting the colour tones to your preference On the Settings screen tap Display Screen mode Vivid and adjust the colour adjustment bar under White balance When you drag the colour adjustment bar towards Cool the blue colour tone will increase When you drag the bar towa...

Page 117: ...ected Refer to Smart Lock for more information Secure lock settings Change screen lock settings for the selected lock method Always On Display Set the device to display information while the screen is turned off Refer to Always On Display for more information Wallpaper services Set the device to use wallpaper services such as Dynamic Lock screen Clock style Change the type and colour of the clock ...

Page 118: ...and follow the on screen instructions to complete the setup This feature will be available to use after you set a screen lock method If you do not use your device for four hours or when you turn on the device you must unlock the screen using the pattern PIN or password you set Always On Display You can view information such as the clock or calendar or control music playback on the screen when it i...

Page 119: ...p the Always On Display switch to deactivate it Biometrics and security Options Change the settings for securing the device On the Settings screen tap Biometrics and security Face recognition Set the device to unlock the screen by recognising your face Refer to Face recognition for more information Fingerprints Register your fingerprints to unlock the screen Refer to Fingerprint recognition for mo...

Page 120: ...installation of apps from unknown sources Encrypt or decrypt SD card Set the device to encrypt files on a memory card If you reset your device to the factory defaults with this setting enabled the device will not be able to read your encrypted files Disable this setting before resetting the device Other security settings Configure additional security settings Some features may not be available dep...

Page 121: ...ister your face indoors and out of direct sunlight 1 On the Settings screen tap Biometrics and security Face recognition 2 Read the on screen instructions and tap Continue 3 Set a screen lock method 4 Select whether you are wearing glasses or not and tap Continue 5 Position your face inside the frame on the screen The camera will scan your face If unlocking the screen with your face is not working...

Page 122: ...erent fingerprints is very low However in rare cases where separate fingerprints are very similar the sensor may recognise them as identical If you use a screen protector make sure it allows for use of the On screen fingerprint sensor If you use your fingerprint as a screen lock method your fingerprint cannot be used to unlock the screen for the first time after turning on the device To use the de...

Page 123: ...recognition sensor area is not scratched or damaged by objects such as coins keys pens and necklaces Ensure that the fingerprint recognition sensor area at the bottom centre of the screen and your fingers are clean and dry If you bend your finger or use a fingertip the device may not recognise your fingerprints Press the screen so that your fingertip spreads over the wide surface of the fingerprin...

Page 124: ...locked screen place your finger on the fingerprint recognition sensor and scan your fingerprint Changing the fingerprint recognition icon setting Set the device to show or hide the fingerprint recognition icon when you tap the screen while the screen is turned off 1 On the Settings screen tap Biometrics and security Fingerprints 2 Unlock the screen using the preset screen lock method 3 Tap Show ic...

Page 125: ...ity instead of entering your Samsung account password when for example you purchase content from Galaxy Store On the Samsung Pass main screen tap Settings Account and syncing and then tap the Verify with Samsung Pass switch to activate it Using Samsung Pass to sign in to websites You can use Samsung Pass to easily sign in to websites that support ID and password autofill 1 On the sign in page of t...

Page 126: ...ending on the service provider or model Samsung is not responsible for any loss or inconvenience caused by signing in to websites or apps via Samsung Pass Entering your personal information automatically You can use Samsung Pass to easily enter your personal information such as your address or payment card information on apps that support autofill 1 On the Samsung Pass main screen tap Autofill for...

Page 127: ...other secure location Setting up Secure Folder 1 Launch the Settings app and tap Biometrics and security Secure Folder 2 Follow the on screen instructions to complete the setup The Secure Folder screen will appear and the Secure Folder app icon will be added to the Apps screen To change the name or icon colour of Secure Folder tap Customise When you launch the Secure Folder app you must unlock the...

Page 128: ...may vary depending on the content type Moving content from Secure Folder Move content from Secure Folder to the corresponding app in the default storage The following actions are an example of moving an image from Secure Folder to the default storage 1 Launch the Secure Folder app and tap Gallery 2 Select an image and tap Move out of Secure Folder The selected items will be moved to Gallery in the...

Page 129: ...w the Secure Folder again launch the Settings app tap Biometrics and security Secure Folder and then tap the Show icon on Apps screen switch to activate it Backing up and restoring Secure Folder Back up content and apps in Secure Folder to Samsung Cloud using your Samsung account and restore them later Launch the Secure Folder app and tap Settings Backup and restore Uninstalling Secure Folder You ...

Page 130: ... theWi Fi network service provider or model Selecting apps to protect using SecureWi Fi Select apps to protect using SecureWi Fi so that you can safely protect data such as your password or your activity in apps from being accessed by others On the Settings screen tap Biometrics and security SecureWi Fi Protected apps and tap the switches next to the apps you want to protect using SecureWi Fi Some...

Page 131: ... your Samsung account and change the settings for Customisation Service Advanced Configure advanced settings for privacy Some features may not be available depending on the service provider or model Location Change settings for location information permissions On the Settings screen tap Location App permissions View the list of apps that have permission to access the device s location and edit the...

Page 132: ...n you do not have it Refer to Samsung Cloud for more information Smart Switch Launch Smart Switch and transfer data from your previous device Refer to Transferring data from your previous device Smart Switch for more information Regularly back up your data to a safe location such as Samsung Cloud or a computer so that you can restore it if the data is corrupted or lost due to an unintended factory...

Page 133: ...amsung Cloud Back up this phone To view the backup data for other devices in your Samsung Cloud on the Settings screen tap Accounts and backup Samsung Cloud Restore data and then select a device you want Restoring data You can restore your backup data from Samsung Cloud to your device 1 On the Settings screen tap Accounts and backup Samsung Cloud 2 Tap Restore data and select a device you want 3 T...

Page 134: ...iew the contents via pop up windows by tapping the icon on the screen Screenshots and screen recorder Change the settings for screenshots and screen recorder Direct share Set the device to display the people you contacted on the sharing options panel to allow you to share content directly Reduce animations Set the device to reduce the screen effects of certain actions such as opening or closing ap...

Page 135: ...device to capture a screenshot when you swipe your hand to the left or right across the screen You can view the captured images in Gallery It is not possible to capture a screenshot while using some apps and features Swipe to call or send messages Set the device to make a call or send a message when you swipe to the right or left on a contact or a phone number in the Phone or Contacts app Excessiv...

Page 136: ... Settings screen tap DigitalWellbeing and parental controls Screen time Set goals for how much you use your device a day Unlocks Set goals for how many times you unlock your device a day App timers Limit the daily usage time for each app by setting a timer When you reach the limit the app will be deactivated and you cannot use it Focus mode Activate focus mode to avoid distractions from your devic...

Page 137: ...hen your device is not in use Tap Advanced Auto optimisation and tap the switch to activate it If you want to set the time to perform auto optimisation tap Time Battery Check the remaining battery power and time to use the device For devices with low battery levels conserve battery power by activating power saving features On the Settings screen tap Device care Battery Battery usage View your batt...

Page 138: ...rnal memory is less than the specified capacity because the operating system and default apps occupy part of the memory The available capacity may change when you update the device You can view the available capacity of the internal memory in the Specification section for your device on the Samsung website Memory On the Settings screen tap Device care Memory To speed up your device by stopping app...

Page 139: ...set Reset your device s settings or perform a factory data reset Adding device languages You can add languages to use on your device 1 On the Settings screen tap General management Language and input Language Add language To view all the languages that can be added tap All languages 2 Select a language to add 3 To set the selected language as the default language tap Set as default To keep the cur...

Page 140: ...ice About Accessibility View the Accessibility information Contact us Ask questions or view frequently asked questions Software update Update your device s software via the firmware over the air FOTA service You can also schedule software updates On the Settings screen tap Software update Download and install Check for and install updates manually Auto download overWi Fi Set the device to download...

Page 141: ...ion such as the SIM card status Wi Fi MAC address and serial number Legal information View legal information related to the device such as safety information and the open source licence Software information View the device s software information such as its operating system version and firmware version Battery information View the device s battery status and information ...

Page 142: ...ature by using the Lock SIM card menu PUK Your SIM or USIM card is blocked usually as a result of entering your PIN incorrectly several times You must enter the PUK supplied by your service provider PIN2 When you access a menu requiring the PIN2 you must enter the PIN2 supplied with the SIM or USIM card For more information contact your service provider Your device displays network or service erro...

Page 143: ...utions If the problem is still not resolved contact a Samsung Service Centre Restarting the device If your device freezes or hangs you may need to close apps or turn off the device and turn it on again Forcing restart If your device is frozen and unresponsive press and hold the Side key and theVolume Down key simultaneously for more than 7 seconds to restart it Resetting the device If the methods ...

Page 144: ...nnectivity problems due to issues with the service provider s base station Move to another area and try again When using the device while moving wireless network services may be disabled due to issues with the service provider s network The battery does not charge properly For Samsung approved chargers Ensure that the charger is connected properly Visit a Samsung Service Centre and have the batter...

Page 145: ... files If you receive error messages or multimedia files do not play when you open them on your device try the following Free some memory by transferring files to a computer or deleting files from your device Ensure that the music file is not Digital Rights Management DRM protected If the file is DRM protected ensure that you have the appropriate licence or key to play the file Ensure that the fil...

Page 146: ...red information when performing the reset If the tips above do not solve the problem contact a Samsung Service Centre The screen brightness adjustment bar does not appear on the notification panel Open the notification panel by dragging the status bar downwards and then drag the notification panel downwards Tap Quick panel layout and tap the Show brightness on top switch to activate it A connectio...

Page 147: ...up storage space The Home button does not appear The navigation bar containing the Home button may disappear while using certain apps or features To view the navigation bar drag upwards from the bottom of the screen Removing the battery To remove the battery contact an authorised service centre To obtain battery removal instructions please visit www samsung com global ecodesign_energy For your saf...

Page 148: ...ion storage and retrieval system Trademarks SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics Co Ltd Bluetooth is a registered trademark of Bluetooth SIG Inc worldwide Wi Fi Wi Fi Direct Wi Fi CERTIFIED and theWi Fi logo are registered trademarks of theWi Fi Alliance Manufactured under license from Dolby Laboratories Dolby Dolby Atmos and the double D symbol are tradema...

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