Samsung SM-G318H User Manual Download | Manualshive

Page: 90 / 92

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Troubleshooting

90

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Your device supports photos and videos captured with the device. Photos and videos
captured by other devices may not work properly.

•

Your device supports multimedia files that are authorised by your network service
provider or providers of additional services. Some content circulated on the Internet,
such as ringtones, videos, or wallpapers, may not work properly.

Another Bluetooth device is not located

•

Ensure that the Bluetooth wireless feature is activated on your device.

•

Ensure that the Bluetooth wireless feature is activated on the device you wish to connect
to.

•

Ensure that your device and the other Bluetooth device are within the maximum
Bluetooth range (10 m).

If the tips above do not solve the problem, contact a Samsung Service Centre.

A connection is not established when you connect the device to a

computer

•

Ensure that the USB cable you are using is compatible with your device.

•

Ensure that you have the proper driver installed and updated on your computer.

•

If you are a Windows XP user, ensure that you have Windows XP Service Pack 3 or higher
installed on your computer.

Your device cannot find your current location

GPS signals may be obstructed in some locations, such as indoors. Set the device to use Wi-Fi
or a mobile network to find your current location in these situations.

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Summary of Contents for SM-G318H

Page 1: ...www samsung com User Manual SM G318H DS SM G318H English EU 05 2015 Rev 1 0 ...

Page 2: ...26 Opening apps 27 Installing or uninstalling apps 28 Entering text 30 Screen capture 30 My Files 31 Power saving feature Network connectivity 32 Mobile data 32 Wi Fi 33 Tethering and Mobile hotspot Personalising 35 Managing the Home and Apps screens 37 Setting wallpaper and ringtones 38 Changing the screen lock method 38 Setting up accounts Phone 39 Making calls 41 Receiving calls 41 Options duri...

Page 3: ...ng the device 70 Backing up and restoring data 70 Performing a data reset Settings 71 About Settings 71 CONNECTIONS 75 DEVICE 78 PERSONAL 80 SYSTEM Troubleshooting Messages email 44 Messages 45 Email Camera 48 Basic shooting 49 Shooting modes 50 Camera settings Gallery 52 Viewing content on the device Useful apps and features 53 S Planner 54 Internet 55 Video 56 Clock 57 Calculator 57 Memo 58 Voic...

Page 4: ... other media provided with this device are licensed for limited use Extracting and using these materials for commercial or other purposes is an infringement of copyright laws Users are entirely responsible for illegal use of media You may incur additional charges for data services such as messaging uploading and downloading auto syncing or using location services depending on your data plan For la...

Page 5: ...t 5 Instructional icons Warning situations that could cause injury to yourself or others Caution situations that could cause damage to your device or other equipment Note notes usage tips or additional information ...

Page 6: ...rances and specifications are subject to change without prior notice You can purchase additional accessories from your local Samsung retailer Make sure they are compatible with the device before purchase Use only Samsung approved accessories Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty Availability of all accessories is subje...

Page 7: ... Flash Back cover Main antenna Do not cover the antenna area with your hands or other objects This may cause connectivity problems or drain the battery Using a Samsung approved screen protector is recommended Unapproved screen protectors may cause the sensors to malfunction Do not allow water to contact the touch screen The touch screen may malfunction in humid conditions or when exposed to water ...

Page 8: ...een Recent apps Tap to open the list of recent apps Tap and hold to access additional options for the current screen Home Press to turn on the screen while the screen is locked Press to return to the Home screen Press and hold to launch Google Back Tap to return to the previous screen Volume Press to adjust the device volume ...

Page 9: ...he SIM or USIM card provided by the mobile telephone service provider and the included battery Only microSIM cards work with the device 1 Remove the back cover Be careful not to damage your fingernails when you remove the back cover Do not bend or twist the back cover excessively Doing so may damage the cover ...

Page 10: ...1 2 Single SIM models Insert the SIM or USIM card with the gold coloured contacts facing downwards Do not insert a memory card into the SIM card slot If a memory card happens to be lodged in the SIM card slot take the device to a Samsung Service Centre to remove the memory card Use caution not to lose or let others use the SIM or USIM card Samsung is not responsible for any damages or inconvenienc...

Page 11: ...cts properly aligned with the device s contacts 2 1 4 Replace the back cover Ensure that the back cover is closed tightly Use only Samsung approved back covers and accessories with the device Removing the SIM or USIM card and battery 1 Remove the back cover 2 Pull out the battery ...

Page 12: ...hone numbers or service providers for a single device Activating SIM or USIM cards On the Home screen tap Settings SIM card manager Tap one or both of the switches for the SIM or USIM cards to activate them Changing the display name and icon of SIM or USIM cards On the Home screen tap Settings SIM card manager Select a SIM or USIM card and tap Select icon or Register name Set a display name and ic...

Page 13: ...ow the battery icon appears empty If the battery is completely discharged the device cannot be turned on immediately when the charger is connected Allow a depleted battery to charge for a few minutes before turning on the device If you use multiple apps at once network apps or apps that need a connection to another device the battery will drain quickly To avoid disconnecting from the network or lo...

Page 14: ...lectric socket Do not remove the battery before removing the charger This may damage the device To save energy unplug the charger when not in use The charger does not have a power switch so you must unplug the charger from the electric socket when not in use to avoid wasting power The charger should remain close to the electric socket and easily accessible while charging Reducing the battery consu...

Page 15: ...r corrupt the data stored in it Use caution to insert the memory card right side up The device supports the FAT and the exFAT file systems for memory cards When inserting a card formatted in a different file system the device asks to reformat the memory card Frequent writing and erasing of data shortens the lifespan of memory cards When inserting a memory card into the device the memory card s fil...

Page 16: ...mpatible with the device Format the memory card on the device On the Home screen tap Settings Storage Format SD card Format SD card Erase everything Before formatting the memory card remember to make backup copies of all important data stored in the device The manufacturer s warranty does not cover loss of data resulting from user actions Turning the device on and off Press and hold the Power butt...

Page 17: ... turns off and automatically locks if the device is not used for a specified period To unlock the screen press the Power button or the Home button and flick your finger in any direction within the unlock screen area You can change the unlock code to unlock the screen Refer to Changing the screen lock method for more information ...

Page 18: ...ertips The device may not recognise touch inputs close to the edges of the screen which are outside of the touch input area Leaving the touch screen idle for extended periods may result in afterimages screen burn in or ghosting Turn off the touch screen when you do not use the device It is recommended to use fingers when you use the touch screen Tapping To open an app to select a menu item to pres...

Page 19: ...hold an item or the screen for more than 2 seconds to access available options Dragging To move an item tap and hold it and drag it to the target position Double tapping Double tap on a webpage or image to zoom in Double tap again to return ...

Page 20: ...he Home screen or the Apps screen to see another panel Flick up or down to scroll through a webpage or a list of items such as contacts Spreading and pinching Spread two fingers apart on a webpage map or image to zoom in a part Pinch to zoom out ...

Page 21: ... and more Widgets are small apps that launch specific app functions to provide information and convenient access on your Home screen To view other panels scroll left or right or tap one of the screen indicators at the bottom of the screen To customise the Home screen refer to Managing the Home screen A widget An app A folder A screen indicator Favourite apps ...

Page 22: ...Basics 22 Home screen options On the Home screen tap and hold an empty area or pinch your fingers together to access the available options ...

Page 23: ...ewly installed apps On the Home screen tap to open the Apps screen To view other panels scroll left or right or select a screen indicator at the bottom of the screen To customise the Apps screen refer to Managing the Apps screen Access additional options An app Screen indicators ...

Page 24: ...ntly accessing SIM or USIM card dual SIM models Roaming outside of normal service area GPRS network connected EDGE network connected UMTS network connected HSDPA network connected HSPA network connected Wi Fi connected Bluetooth feature activated GPS activated Call in progress Missed call Synced with the web Connected to computer No SIM or USIM card New text or multimedia message Alarm activated M...

Page 25: ... details To open the notifications panel drag the status bar downwards To close the notifications panel drag the bar from the bottom of the screen upwards You can use the following functions on the notifications panel Launch Settings Tap a notification and perform various actions Select a SIM or USIM card dual SIM models Clear all notifications Adjust the brightness Activate or deactivate options ...

Page 26: ... screen rotation Bluetooth Refer to Bluetooth for more information Mobile data Refer to Data usage or Mobile networks for more information U power saving Refer to Ultra power saving mode for more information Mobile hotspot Refer toTethering and Mobile hotspot for more information Sync Activate or deactivate auto syncing of apps such as calendar or email Flight mode Refer to Flight mode for more in...

Page 27: ...s where charges apply tap the button that shows the app s price To change the auto update settings tap Settings Auto update apps and then select an option Play Store Use this app to purchase and download apps Tap Play Store on the Apps screen Installing apps Browse apps by category or tap to search for a keyword Select an app to view information about it To download free apps tap INSTALL To purcha...

Page 28: ...on manager scroll to DISABLED select an app and then tap Enable Hiding apps Hide apps in the Apps screen only You can continue to use hidden apps Disabling apps Disable selected default apps that cannot be uninstalled from the device You cannot use disabled apps Uninstalling apps Uninstall downloaded apps Entering text Keyboard layout A keyboard appears automatically when you enter text to send me...

Page 29: ...corresponding key repeatedly until the desired character appears Using additional keyboard functions Tap and hold to use various functions Other icons may appear instead of depending on the last function that was used Enter text by voice Change the language Open the keyboard Start or pause entering text by voice Change the keyboard settings Enter emoticons Copying and pasting 1 Tap and hold over t...

Page 30: ...folder After capturing a screenshot you can edit the image and share it with others It is not possible to capture a screenshot while using some apps My Files Use this app to access various files stored in the device Tap My Files on the Apps screen Access additional options Search for files or folders View the download history View files by categories View files stored in the device ...

Page 31: ... saving mode and tap the Ultra power saving mode switch to activate it To add an app to the Home screen tap and select an app To remove an app from the Home screen tap Remove select an app with and then tap OK To change the settings for ultra power saving mode such as network connectivity or sound tap Settings To deactivate ultra power saving mode tap Disable ultra power saving mode The estimated ...

Page 32: ...twork to use the Internet or share media files with other devices Refer toWi Fi for additional options Turn offWi Fi to save the battery when not in use 1 On the Apps screen tap Settings Wi Fi and then tap the Wi Fi switch to activate it 2 Select a network from theWi Fi networks list Networks that require a password appear with a lock icon 3 Tap Connect Once the device connects to aWi Fi network t...

Page 33: ...ot to share your device s mobile data connection with other devices 1 On the Apps screen tap Settings Tethering and Mobile hotspot Mobile hotspot 2 Tap the Mobile hotspot switch to activate it appears on the status bar Other devices can find your device in theWi Fi networks list To set a password for the mobile hotspot tap Configure hotspot and select the level of security Then enter a password an...

Page 34: ...nnection with other devices via Bluetooth Ensure that the computer that you connect to supports the Bluetooth feature 1 Pair your device with the other device via Bluetooth Refer to Pairing with other Bluetooth devices for more information 2 On the Apps screen of your device tap Settings Tethering and Mobile hotspot 3 Tick Bluetooth tethering 4 On the connected device open the Bluetooth settings s...

Page 35: ...d an item on the Home screen and then drag it to a new location To move the item to another panel drag it to the side of the screen You can also move frequently used apps to the shortcuts area at the bottom of the Home screen To remove an item tap and hold the item Then drag it to Remove that appears at the top of the screen Creating a folder 1 On the Home screen tap and hold an app and then drag ...

Page 36: ... Apps screen Changing the sorting method On the Apps screen tap View as and select a sorting method Hiding apps Hide apps that you do not want to see on the Apps screen On the Apps screen tap Hide apps select apps and then tap Done To display hidden apps tap Show hidden apps select apps and then tap Done Moving items On the Apps screen tap Edit Tap and hold an item and drag it to a new location To...

Page 37: ... next step 5 Set the image as the wallpaper for one or both of the SIM or USIM cards Changing ringtones Change ringtones for incoming calls and notifications On the Apps screen tap Settings Sound Dual SIM models To set a ringtone for incoming calls tap Ringtones a SIM or USIM card Ringtones select a ringtone and then tap Done To use a song stored in the device or in your account as a ringtone tap ...

Page 38: ...PIN A PIN consists of numbers only Enter at least four numbers and then enter the password again to verify it Password A password consists of characters and numbers Enter at least four characters including numbers and symbols and then enter the password again to verify it Setting up accounts Adding accounts Some apps used on your device require a registered account Create accounts to have the best...

Page 39: ...nter a phone number and then tap or to make a voice call Access additional options Add the number to the contacts list Preview the phone number View favourite contacts Delete a preceding character View the contacts list View call and message logs Enter the number using the keypad ...

Page 40: ...r contacts list Tap Logs or Contacts and then drag a contact or a phone number to the right to make a call Making an international call Tap Keypad Dual SIM models Tap and hold 0 until the sign appears Enter the country code area code and phone number and then tap or To block outgoing international calls tap Settings Call Additional settings a SIM or USIM card Call barring Then tick International c...

Page 41: ...us bar Open the notifications panel to view the list of missed calls Alternatively on the Apps screen tap Phone Logs to view missed calls Options during calls During a voice call The following actions are available Add call Dial a second call Keypad Open the keypad End call End the current call Speaker Activate or deactivate the speakerphone When using the speakerphone speak into the microphone at...

Page 42: ... Tap and enter contact information Add an image Add or delete a contact field 3 Tap Save To add a phone number to the contacts list from the keypad tap Keypad enter the number and then tap Add to contacts Importing and exporting contacts Import contacts from storage services to your device or export contacts from the device to storage services On the Apps screen tap Contacts Contacts Tap Settings ...

Page 43: ...s list and enter search criteria Once a contact is selected take one of the following actions Add to favourite contacts Make a voice call Compose a message Compose an email Adding shortcuts for contacts to the Home screen Add shortcuts to contacts that you frequently communicate with on the Home screen 1 On the Apps screen tap Contacts Contacts 2 Select a contact 3 Tap Add shortcut to home screen ...

Page 44: ...y incur additional charges for sending or receiving messages when you are roaming 1 Tap Messages on the Apps screen 2 Tap 3 Add recipients and enter a message Dual SIM models Access additional options Enter a message Select contacts from the contacts list Enter recipients Attach files Send the message ...

Page 45: ...arges for sending or receiving messages when you are roaming While viewing a message tap to view more options Email Setting up email accounts Tap Email on the Apps screen Set up an email account when opening Email for the first time Enter the email address and password Tap Next for a private email account such as Google Mail or tap Manual setup for a company email account After that follow the on ...

Page 46: ... bottom of the screen to compose a message Add recipients Add recipients from the contacts list Enter a message Enter a subject Send the message Access additional options Add a CC or BCC Attach images videos and others Save the message for later delivery Discard the message ...

Page 47: ...ieved To manually retrieve new messages tap Tap a message to read Reply to the message Add this email address to the contacts list or view other options Reply to all recipients Forward the message Go to the previous or next message Delete the message Mark the message as a reminder Access additional options Open attachment ...

Page 48: ...the Apps screen 2 Tap to take a photo or tap to record a video Spread two fingers apart on the screen to zoom in and pinch to zoom out Change the shooting mode Start recording a video Take a photo View photos and videos you have captured View more options Display current mode ...

Page 49: ...open the Apps screen tap Settings Lock screen and then tick Camera shortcut This feature may not be available depending on the region or service provider Camera etiquette Do not take photos or record videos of other people without their permission Do not take photos or record videos where legally prohibited Do not take photos or record videos in places where you may violate other people s privacy ...

Page 50: ...cts On the Apps screen tap Camera Sports Night Use this mode to take a photo in low light conditions without using the flash On the Apps screen tap Camera Night Camera settings On the Apps screen tap Camera Not all of the following options are available in both still camera and video camera modes Tap Photo size Select a resolution Use higher resolution for higher quality But it takes up more memor...

Page 51: ...on Timer Use this for delayed time shots White balance Select an appropriate white balance so images have a true to life colour range The settings are designed for specific lighting situations These settings are similar to the heat range for white balance exposure in professional cameras Brightness Change the brightness Guidelines Display viewfinder guides to help composition when selecting subjec...

Page 52: ... image or a video Video files show the icon on the preview thumbnail To hide or show the menu bar and the preview thumbnails tap the screen Access additional options Delete the image Modify the image Move to the previous screen Send the image to others Image and video preview thumbnails ...

Page 53: ... it tap the date and tap 3 Select either event or task and enter details Add event Set a start and end date for an event You can set an optional repeat setting Add task Add a task to do on a specific date You can set an optional priority setting Enter a title Set a reminder for the event Select a calendar to use or sync with Select an item Add more details Set a start and end date for the event 4 ...

Page 54: ... tap Settings Accounts and then select an account service Internet 1 Tap Internet on the Apps screen 2 Tap the address field To change the search engine tap the search engine icon next to the web address field 3 Enter the web address or a keyword and then tap Go To view the toolbars drag your finger downwards slightly on the screen Read an article in reading mode Bookmark the current webpage View ...

Page 55: ...n the Apps screen Select a video to play Move forwards or backwards by dragging the bar Skip to the previous video Tap and hold to move backwards quickly Skip to the next video Tap and hold to move forwards quickly Access additional options Pause and resume playback Rotate the screen s orientation Adjust the volume Change screen ratio ...

Page 56: ...art alarm A smart alarm starts at a low volume a few minutes before a preset alarm is scheduled to sound The volume of the smart alarm increases gradually until you turn it off or the preset alarm sounds Stopping alarms Drag outside the large circle to stop an alarm If you have previously enabled the snooze option drag outside the large circle to repeat the alarm after a specified length of time D...

Page 57: ... or complex calculations Tap Calculator on the Apps screen Rotate the device to landscape orientation to display the scientific calculator If Screen rotation is disabled tap Scientific calculator Memo Use this app to create memos and organise them by category Tap Memo on the Apps screen Composing memos Tap on the memos list and enter a memo While composing a memo use the following options Create o...

Page 58: ...n the Apps screen Tap to start recording Speak into the microphone Tap to pause recording To cancel recording tap Tap to finish recording Display the list of voice memos Access additional options Start recording Recording elapsed time Playing voice memos Tap Voice Recorder on the Apps screen Tap and select a voice memo to play Pause or resume playback Skip to the previous or next voice memo ...

Page 59: ...screen View the list of favourite stations Access additional options Turn the FM radio on or off Adjust the volume Add the current radio station to the favourites list Fine tune the frequency View the list of available stations Record a song from the FM radio Enter radio station frequency manually Search for an available radio station Scanning radio stations Tap Radio on the Apps screen Tap Scan a...

Page 60: ...region or service provider Chrome Search for information and browse webpages Gmail Send or receive emails via the Google Mail service Google Share your news and follow updates that your family friends and others share You can also back up your photos and videos and more Maps Find your location on the map search for locations and view location information for various places Play Music Discover list...

Page 61: ...e and share it with others YouTube Watch or create videos and share them with others Photos Manage photos albums and videos that you have saved on the device and uploaded to Google Hangouts Chat with your friends individually or in groups and use images emoticons and video calls while you are chatting Google Search quickly for items on the Internet or your device Voice Search Search quickly for it...

Page 62: ...ure that you share and receive data with devices that are trusted and properly secured If there are obstacles between the devices the operating distance may be reduced Some devices especially those that are not tested or approved by the Bluetooth SIG may be incompatible with your device Do not use the Bluetooth feature for illegal purposes for example pirating copies of files or illegally tapping ...

Page 63: ...vice turns on its visibility option 3 Accept the Bluetooth authorisation request on both devices to confirm Sending and receiving data Many apps support data transfer via Bluetooth You can share data such as contacts or media files with other Bluetooth devices The following actions are an example of sending an image to another device Sending an image 1 On the Apps screen tap Gallery 2 Select an im...

Page 64: ...e s name to unpair 3 Tap Unpair Wi Fi Direct AboutWi Fi Direct Wi Fi Direct connects devices directly via aWi Fi network without requiring an access point Connecting to other devices 1 On the Apps screen tap Settings Wi Fi and then tap the Wi Fi switch to activate it 2 Tap Wi Fi Direct The detected devices are listed 3 Select a device to connect to To connect to multiple devices tap Multi connect ...

Page 65: ...i Fi Direct and then select a device to transfer the image to 4 Accept theWi Fi Direct authorisation request on the other device Receiving an image When another device sends you an image accept theWi Fi Direct authorisation request The received image is saved in the Gallery Download folder Ending the device connection 1 On the Apps screen tap Settings Wi Fi 2 Tap Wi Fi Direct The device displays t...

Page 66: ...er plug in and install it Connecting to a printer On the Apps screen tap Settings Printing select a printer plug in and then tap the switch at the top right of the screen to activate it The device searches for printers that are connected to the sameWi Fi network as your device Select a printer to use as the default printer To add printers manually select a printer plug in tap Add printer enter det...

Page 67: ...itch for details Samsung takes copyright seriously Only transfer content that you own or have the right to transfer Transferring data from a mobile device Transfer data from your previous device to your new device Download and install Smart Switch from Galaxy Apps or Play Store Launch Smart Switch Mobile and follow the on screen instructions to transfer data from your previous device Transferring ...

Page 68: ... image or other types of files from the device to the computer or vice versa Do not disconnect the USB cable from the device when you are transferring files Doing so may cause data loss or device damage The devices may not connect properly if they are connected via a USB hub Directly connect the device to the computer s USB port 1 Connect the device to the computer using the USB cable 2 Open the n...

Page 69: ...itch to activate it Updating with Smart Switch Connect the device to a computer and update the device to the latest software 1 On the computer visit www samsung com smartswitch to download and install Smart Switch 2 On the computer launch Smart Switch 3 Connect the device to the computer using a USB cable 4 On the computer click the update button in the connection window Do not turn off the comput...

Page 70: ...st sign in to your Google account via the setup wizard You can launch and open the setup wizard by performing a factory data reset on the device If you do not sign in to your Google account via the setup wizard you cannot restore the backup data Performing a data reset Delete all settings and data on the device Before performing a factory data reset ensure you back up all important data stored on ...

Page 71: ...ettings screen tap Wi Fi and then tap the Wi Fi switch to activate it The device can maintain a stable network connection by automatically selecting either theWi Fi or mobile network to use the strongest signal To automatically switch between networks tick Smart network switch To use options tap Scan Search for available networks Wi Fi Direct ActivateWi Fi Direct and connect devices directly viaWi...

Page 72: ...imeout Set duration that the device is visible Received files View received files via the Bluetooth feature Tethering and Mobile hotspot Use the device as a mobile hotspot to share the device s mobile data connection with other devices Refer toTethering and Mobile hotspot for details On the Settings screen tap Tethering and Mobile hotspot Mobile hotspot Use the mobile hotspot to share the device s...

Page 73: ...ground while using a mobile network Auto sync data Activate or deactivate auto syncing of apps such as calendar or email You can select what information to sync for each account in Settings PERSONAL ShowWi Fi usage Set the device to show your data usage viaWi Fi Mobile hotspots Select mobile hotspots to prevent apps that are running in the background from using them SIM card manager dual SIM model...

Page 74: ...n tap Printing More networks Customise settings to control networks On the Settings screen tap More networks Default messaging app Select the default app to use for messaging Mobile networks Mobile data Set the device to use data connections on any mobile network Data roaming Set the device to use data connections when you are roaming Access Point Names Set up access point names APNs Network mode ...

Page 75: ...e for events such as incoming messages and missed calls Vibrate when ringing Set the device to vibrate and play a ringtone for incoming calls Dialling keypad tone Set the device to sound when you tap the buttons on the keypad Touch sounds Set the device to sound when you select an app or option on the touch screen Screen lock sound Set the device to sound when you lock or unlock the touch screen D...

Page 76: ...e font size Lock screen Change settings for the locked screen On the Settings screen tap Lock screen Screen lock Activate the screen lock feature The following options may vary depending on the screen lock feature selected Dual clock Set the device to show the dual clock Show date Set the device to show the date with the clock Camera shortcut Set the device to show the camera shortcut on the locke...

Page 77: ...rea or country code automatically before a phone number Call barring Block incoming or outgoing calls Call waiting Allow incoming call alerts when a call is in progress Fixed Dialling Numbers Activate or deactivate FDN mode to restrict calls to numbers in the FDN list Enter the PIN2 supplied with your SIM or USIM card Ringtones and keypad tones Ringtones Add or select a ringtone for incoming calls...

Page 78: ...PERSONAL Accounts Add email or SNS accounts On the Settings screen tap Accounts Backup and reset Change the settings for managing settings and data On the Settings screen tap Backup and reset Back up my data Set the device to back up settings and app data to the Google server Backup account Set up or edit your Google backup account Automatic restore Set the device to restore settings and app data ...

Page 79: ...edback To view help information to learn how to use this feature tap Settings Launch Explore by touch tutorial Speak passwords Set the device to read the password aloud when you enter the password whileTalkBack is activated Font size Change the font size Magnification gestures Set the device to magnify the screen and to zoom in on a specific area Accessibility shortcut Set the device to activateTa...

Page 80: ... hold delay Set the recognition time for tapping and holding the screen SYSTEM Language and input Change the settings for text input Some options may not be available depending on the selected language On the Settings screen tap Language and input Language Select a display language for all menus and apps Default Select a default keyboard type for text input Samsung keyboard To change the Samsung k...

Page 81: ... Set the device to display a large image of each character tapped Reset settings Reset Samsung keyboard settings Google voice typing To change the voice input settings tap Choose input languages Select languages for text input Block offensive words Set the device to prevent the device from recognising offensive words in voice inputs Voice search Language Select a language for voice recognition Spe...

Page 82: ... and time Access and alter the following settings to control how the device displays the time and date On the Settings screen tap Date and time If the battery remains fully discharged or removed from the device the time and date is reset Automatic date and time Automatically update the time and date when moving across time zones Set date Set the current date manually Set time Set the current time ...

Page 83: ...e may vary depending on your device settings and operating conditions Battery View the amount of battery power consumed by your device On the Settings screen tap Battery Display battery percentage Set the device to display the remaining battery life Storage View memory information for your device and memory card or format a memory card On the Settings screen tap Storage Formatting a memory card pe...

Page 84: ...ncrypt external SD card Set the device to encrypt files on a memory card If you reset your device to the factory defaults with this setting enabled the device will not be able to read your encrypted files Disable this setting before resetting the device Remote controls Set the device to allow control of your lost or stolen device remotely via the Internet To use this feature you must sign in to yo...

Page 85: ...se certificates and credentials to ensure secure use of various apps Install from device storage Install encrypted certificates stored on the USB storage Clear credentials Erase the credential contents from the device and reset the password About device Access device information edit the device name or update device software On the Settings screen tap About device ...

Page 86: ...correctly several times You must enter the PUK supplied by your service provider PIN2 When you access a menu requiring the PIN2 you must enter the PIN2 supplied with the SIM or USIM card For more information contact your service provider Your device displays network or service error messages When you are in areas with weak signals or poor reception you may lose reception Move to another area and t...

Page 87: ...ps or turn off the device and turn it on again If your device is frozen and unresponsive press and hold the Power button for more than 7 seconds to restart it If this does not solve the problem perform a factory data reset On the Apps screen tap Settings Backup and reset Factory data reset Reset device Erase everything Before performing the factory data reset remember to make backup copies of all ...

Page 88: ...ed due to issues with the service provider s network The battery icon is empty Your battery is low Charge the battery The battery does not charge properly For Samsung approved chargers Ensure that the charger is connected properly If the battery terminals are dirty the battery may not charge properly or the device may turn off Wipe both gold coloured contacts and try charging the battery again The...

Page 89: ...ice Centre Photo quality is poorer than the preview The quality of your photos may vary depending on the surroundings and the photography techniques you use If you take photos in dark areas at night or indoors image noise may occur or images may be out of focus Error messages appear when opening multimedia files If you receive error messages or multimedia files do not play when you open them on yo...

Page 90: ...the device you wish to connect to Ensure that your device and the other Bluetooth device are within the maximum Bluetooth range 10 m If the tips above do not solve the problem contact a Samsung Service Centre A connection is not established when you connect the device to a computer Ensure that the USB cable you are using is compatible with your device Ensure that you have the proper driver install...

Page 91: ...annot restore data if it is corrupted or lost Samsung is not responsible for the loss of data stored in the device A small gap appears around the outside of the device case This gap is a necessary manufacturing feature and some minor rocking or vibration of parts may occur Over time friction between parts may cause this gap to expand slightly ...

Page 92: ... storing in any information storage and retrieval system without the prior written permission of Samsung Electronics Trademarks SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics Bluetooth is a registered trademark of Bluetooth SIG Inc worldwide Wi Fi Wi Fi Protected Setup Wi Fi Direct Wi Fi CERTIFIED and theWi Fi logo are registered trademarks of theWi Fi Alliance All o...

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