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www.samsung.com/ca

USER MANUAL

English. 03/2021. Rev.1.0

SM-A715W

Summary of Contents for SM-A715W

Page 1: ...www samsung com ca USER MANUAL English 03 2021 Rev 1 0 SM A715W ...

Page 2: ...vious device Smart Switch 43 Understanding the screen 51 Notification panel 53 Entering text 55 Installing or uninstalling apps 57 Phone 60 Contacts 62 Messages 64 Internet 65 Gallery 69 Multi window 72 Samsung Health 73 Samsung Notes 74 Samsung Members 74 Samsung Global Goals 74 GalaxyWearable 75 Calendar 76 Reminder 77 My Files 77 Clock 77 Calculator 78 Game Launcher 79 Game Booster 80 SmartThin...

Page 3: ...hooting 139 Removing the battery Health and Safety Settings 101 Introduction 102 Samsung account 102 Connections 103 Wi Fi 105 Bluetooth 106 NFC and contactless payments NFC enabled models 107 Data saver 107 Mobile data only apps 108 Mobile Hotspot 108 More connection settings 110 Sounds and vibration 110 Sound quality and effects 111 Separate app sound 111 Notifications 112 Display 113 Changing t...

Page 4: ...4 Basics ...

Page 5: ...customize the operating system may cause the device or apps to work improperly Software sound sources wallpapers images and other media provided with this device are licensed for limited use Extracting and using these materials for commercial or other purposes is an infringement of copyright laws Users are entirely responsible for illegal use of media You may incur additional charges for data serv...

Page 6: ...d then select the length of time you want the device to wait before turning off the touchscreen To set the touchscreen to automatically adjust its brightness based on the surrounding environment launch the Settings app tap Display and then tap the Adaptive brightness switch to activate it The use of mobile devices on airplanes or ships may be subject to federal and local guidelines and restriction...

Page 7: ...it could be because the connected USB cable is damaged Replace the damaged USB cable with a new Samsung approved one When using a wireless charger do not place foreign materials such as metal objects magnets and magnetic stripe cards between the device and the wireless charger The wireless charging or fast charging feature is only available on supported models When the device heats up during use W...

Page 8: ...ht When using the mobile hotspot and tethering feature When using the device in areas with weak signals or no reception When charging the battery with a damaged USB cable When the device s multipurpose jack is damaged or exposed to foreign materials such as liquid dust metal powder and pencil lead When you are roaming Do the following when the device heats up Keep the device updated with the lates...

Page 9: ...e the device will turn off Do not use the device until the device s temperature drops below the specified level If the second warning message appears during an emergency call the call will not be disconnected by a forced shut down Precautions for operating environment Your device may heat up due to the environment in the following conditions Use caution to avoid shortening the battery s lifespan d...

Page 10: ...ces and specifications are subject to change without prior notice You can purchase additional accessories from your local Samsung retailer Make sure they are compatible with the device before purchase Use only Samsung approved accessories Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty Availability of all accessories is subject ...

Page 11: ...e key Touchscreen Volume key Speaker Multipurpose jack USB Type C Fingerprint recognition sensor SIM card Memory card tray Flash Rear camera GPS antenna Speaker Microphone Earphone jack Main antenna Main antenna MST antenna MST enabled models NFC antenna Microphone ...

Page 12: ...f you attempt to remove the dust or foreign materials with a sharp object the device may be damaged and its appearance may be affected Connectivity problems and battery drain may occur in the following situations If you attach metallic stickers on the antenna area of the device If you attach a device cover made with metallic material to the device If you cover the device s antenna area with your h...

Page 13: ... key Press simultaneously to capture a screenshot Press and hold simultaneously to turn off the device Setting the Side key Select an app or feature to launch by pressing the Side key twice or pressing and holding the Side key Launch the Settings app tap Advanced features Side key and then select an option you want Soft buttons Back button Home button Recents button When you turn on the screen the...

Page 14: ... The charger does not have a power switch so you must unplug the charger from the electric socket when not in use to avoid wasting power The charger should remain close to the electric socket and easily accessible while charging Wired charging Connect the USB cable to the USB power adapter and plug the cable into the device s multipurpose jack to charge the battery After fully charging disconnect ...

Page 15: ... to another device the battery will drain quickly To avoid losing power during a data transfer always use these apps after fully charging the battery Using a power source other than the charger such as a computer may result in a slower charging speed due to a lower electric current The device can be used while it is charging but it may take longer to fully charge the battery If the device receives...

Page 16: ...nwards and gently press the SIM or USIM card into the tray to secure it 4 Insert the tray back into the tray slot Only use a nano SIM card Use caution not to lose or let others use the SIM or USIM card Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards Ensure that the ejection pin is perpendicular to the hole Otherwise the device may be damaged If the card ...

Page 17: ... the tray to secure it 4 Insert the tray back into the tray slot Some memory cards may not be fully compatible with the device Using an incompatible card may damage the device or the memory card or corrupt the data stored in it Use caution to insert the memory card right side up Ensure that the ejection pin is perpendicular to the hole Otherwise the device may be damaged When you remove the tray f...

Page 18: ...Settings app and tap Battery and device care Storage Advanced SD card Unmount Do not remove external storage such as a memory card or USB storage while the device is transferring or accessing information or right after transferring data Doing so can cause data to be corrupted or lost or cause damage to the external storage or device Samsung is not responsible for losses including loss of data resu...

Page 19: ...he Side key for a few seconds to turn on the device Turning the device off 1 To turn off the device press and hold the Side key and theVolume Down key simultaneously Alternatively open the notification panel swipe downwards and then tap 2 Tap Power off To restart the device tap Restart You can set the device to turn off when you press and hold the Side key Launch the Settings app tap Advanced feat...

Page 20: ...ress and hold the Side key and theVolume Down key simultaneously and then tap Emergency mode Alternatively open the notification panel swipe downwards and then tap Emergency mode To deactivate emergency mode tap Turn off Emergency mode The usage time left shows the time remaining before the battery power runs out Usage time left may vary depending on your device settings and operating conditions I...

Page 21: ...e using the pattern PIN or password you set when registering the fingerprint and then re register your fingerprints If your pattern PIN or password is forgotten you will not be able to use the device if you do not reset it Samsung is not responsible for any data loss or inconvenience caused by forgotten unlock codes If you change the screen lock method to Swipe or None which are not secure all of ...

Page 22: ...ognition sensor After the device detects your finger lift it up and place it on the fingerprint recognition sensor again Repeat this action until the fingerprint is registered 5 When you are finished registering your fingerprints tap Done You can check whether your fingerprint is registered by tapping Check added fingerprints Unlocking the screen with your fingerprints You can unlock the screen wi...

Page 23: ...e to unlock the screen by recognizing your face If you use your face as a screen lock method your face cannot be used to unlock the screen for the first time after turning on the device To use the device you must unlock the screen using the pattern PIN or password you set when registering the face Be careful not to forget your pattern PIN or password If you change the screen lock method to Swipe o...

Page 24: ... and tap Continue 5 Position your face inside the frame on the screen The camera will scan your face If unlocking the screen with your face is not working properly tap Remove face data to remove your registered face and register your face again To enhance the face recognition tap Add alternative look and add an alternate appearance Unlocking the screen with your face You can unlock the screen with...

Page 25: ... record videos where legally prohibited Do not take photos or record videos in places where you may violate other people s privacy Taking photos 1 Launch the Camera app You can also launch the app by pressing the Side key twice quickly or dragging to the left on the locked screen Some camera features are not available when you launch the Camera app from the locked screen or when the screen is turn...

Page 26: ...high resolutions Your device s camera features a wide angle lens Minor distortion may occur in wide angle photos or videos and does not indicate device performance problems To correct the distortion in photos tap on the preview screen tap Format and advanced options and then tap the Ultra wide shape correction switch to activate it The maximum capacity for recording a video may vary depending on t...

Page 27: ...ou can move it anywhere on the screen and take photos more conveniently On the preview screen tap Shooting methods and tap the Floating Shutter button switch to activate it Options for current shooting mode On the preview screen use the following options Activate or deactivate the flash Select the length of the delay before the camera automatically takes a photo Select an aspect ratio for photos A...

Page 28: ...and blur the image outside the frame In FOOD mode adjust the colour tone The available options may vary depending on the model or shooting mode Photo mode The camera adjusts the shooting options automatically depending on the surroundings to capture photos easily On the shooting modes list tap PHOTO and tap to take a photo Scene optimizer When the camera recognizes the subject the scene optimizer ...

Page 29: ...omposition and the recommended composition appears on the preview screen 3 Move the device so the guide matches the recommended composition When the ideal composition is achieved the guide will change to yellow 4 Tap to take a photo Guide Ideal composition Taking selfies You can take self portraits with the front camera 1 On the preview screen swipe upwards or downwards or tap to switch to the fro...

Page 30: ...nd exposure setting will be locked The setting remains locked even after you take a photo Video mode The camera adjusts the shooting options automatically depending on the surroundings to record videos easily 1 On the shooting modes list tap VIDEO and tap to record a video To switch between the front and rear cameras while recording swipe upwards or downwards on the preview screen or tap To captur...

Page 31: ... tap SINGLETAKE 2 Tap and move the camera to capture the scene you want 3 When you are finished tap the preview thumbnail To view other results drag the icon upwards To save the results individually tap Select tick the items you want and then tap AR Doodle mode Record fun videos with virtual handwriting or drawings on faces or anywhere else On the shooting modes list tap MORE AR DOODLE Refer to AR...

Page 32: ...s is ideal for photos of scenery or photos taken at night A fast shutter speed allows less light in This is ideal for taking photos of fast moving subjects Change the exposure value This determines how much light the camera s sensor receives If the image is too dark increase the exposure If the image is too light reduce the exposure Change the focus mode Drag the adjustment bar towards or to manua...

Page 33: ...lock Panorama mode Using panorama mode take a series of photos and then stitch them together to create a wide scene 1 On the shooting modes list tap MORE PANORAMA 2 Tap and move the device slowly in one direction Keep the image within the frame on the camera s viewfinder If the preview image is out of the guide frame or you do not move the device the device will automatically stop taking photos 3 ...

Page 34: ...e a photo Night mode Take a photo in low light conditions without using the flash When you use a tripod you can get brighter and steadier results 1 On the shooting modes list tap MORE NIGHT 2 Tap and hold your device steady until shooting is complete Portrait mode The camera allows you to take photos where the background is blurred and the subject stands out clearly 1 On the shooting modes list ta...

Page 35: ...es list tap MORE SUPER SLOW MO and tap to record a video The device will capture the moment in super slow motion and save it as a video 2 On the preview screen tap the preview thumbnail and tap Play super slow mo video To edit the super slow motion section tap Editor and drag the section editing bar to the left or right Start bracket Super slow motion section End bracket Section editing bar Use th...

Page 36: ...on the video To edit the slow motion section tap Editor and drag the section editing bar to the left or right Start bracket Slow motion section End bracket Section editing bar Hyperlapse mode Record scenes such as passing people or cars and view them as fast motion videos 1 On the shooting modes list tap MORE HYPERLAPSE 2 Tap and select a frame rate option If you set the frame rate to Auto the dev...

Page 37: ...otos in the High Efficiency Image Format HEIF Ultra wide shape correction Set the device to correct distortion in photos taken with the Ultra wide camera Selfies Use wide angle for group selfies Set the device to automatically switch to a wide angle selfie when there are more than two people in the frame Save selfies as previewed Set the device to save photos as they appear on the preview screen w...

Page 38: ...them to the Internet To avoid this deactivate the location tag setting Shooting methods Select additional shooting methods for taking a photo or recording a video Settings to keep Keep the last settings you used such as the shooting mode when you launch the camera Storage location Select the location for storage This feature will appear when you insert a memory card Watermark Add a watermark in th...

Page 39: ...and various features of the device This chapter is a common manual for apps and features provided by Samsung devices Depending on the model some content may differ or descriptions of apps or features not available on your device may be included ...

Page 40: ...to sign in using your Google account tap Continue with Google If you do not have a Samsung account tap Create account Finding your ID and resetting your password If you forget your Samsung account ID or password tap Find ID or Reset password on the Samsung account sign in screen You can find your ID or reset your password after you enter the required information Signing out of your Samsung account...

Page 41: ...app selection pop up window appears tap Smart Switch Receive data 3 In the previous device tap Allow If you do not have the app download it from Galaxy Store or Play Store Your device will recognize the previous device and a list of data you can transfer will appear 4 Select an item to bring and tap Transfer Do not disconnect the USB cable from the device when you are transferring files Doing so m...

Page 42: ... Transfer data between your device and a computer You must download the Smart Switch computer version app from www samsung com smartswitch Back up data from your previous device to a computer and import the data to your device 1 On the computer visit www samsung com smartswitch to download Smart Switch 2 On the computer launch Smart Switch If your previous device is not a Samsung device back up da...

Page 43: ...apart or pinch on the screen Do not allow the touchscreen to come into contact with other electrical devices Electrostatic discharges can cause the touchscreen to malfunction To avoid damaging the touchscreen do not tap it with anything sharp or apply excessive pressure to it with your fingertips It is recommended not to use fixed graphics on part or all of the touchscreen for extended periods Doi...

Page 44: ...apps Home Tap to return to the Home screen Tap and hold to launch the Google Assistant app Back Tap to return to the previous screen Hiding the navigation bar View files or use apps on a wider screen by hiding the navigation bar Launch the Settings app tap Display Navigation bar and then tap Swipe gestures under Navigation type The navigation bar will be hidden and the gesture hints will appear Ta...

Page 45: ...e upwards to open the Apps screen To return to the Home screen swipe upwards or downwards on the Apps screen Alternatively tap the Home button or the Back button Home screen Apps screen Finder Favourite apps If you add the Apps button on the Home screen you can open the Apps screen by tapping the button On the Home screen tap and hold an empty area tap Settings and then tap the Show Apps screen bu...

Page 46: ...e s theme Visual elements of interface such as colours icons and wallpapers will change depending on the selected theme Widgets Widgets are small apps that launch specific app functions to provide information and convenient access on your Home screen Select a widget and tap Add The widget will be added on the Home screen Settings Configure settings for the Home screen such as the screen layout Dis...

Page 47: ... shortcut to an app on the Home screen tap and hold an item on the Apps screen and then tap Add to Home A shortcut to the app will be added on the Home screen You can also move frequently used apps to the shortcuts area at the bottom of the Home screen Creating folders Create folders and gather similar apps to quickly access and launch apps On the Home screen or the Apps screen tap and hold an app...

Page 48: ... deleted The folder s apps will be relocated to the Apps screen Edge panel You can quickly access your favourite apps and features from the Edge panels Drag the Edge panel handle towards the centre of the screen If the Edge panel handle is not visible launch the Settings app tap Display and then tap the Edge panels switch to activate it Edge panel handle Edge panel Edge panel settings ...

Page 49: ...rsonal information by preventing others from accessing your device After setting the screen lock method the device will require an unlock code whenever unlocking it You can set your device to perform a factory data reset if you enter the unlock code incorrectly several times in a row and reach the attempt limit Launch the Settings app tap Lock screen Secure lock settings unlock the screen using th...

Page 50: ... text or multimedia message Alarm activated Mute mode Vibration mode Flight mode activated Error occurred or caution required Battery charging Battery power level The status bar may not appear at the top of the screen in some apps To display the status bar drag down from the top of the screen Some indicator icons appear only when you open the notification panel The indicator icons may appear diffe...

Page 51: ...wing functions on the notification panel View the notification details and perform various actions Clear all notifications Launch Settings Access the notification settings Quick setting buttons Using quick setting buttons Tap quick setting buttons to activate certain features Swipe downwards on the notification panel to view more buttons To add more buttons tap Adjust the brightness of the display...

Page 52: ...he notification panel swipe downwards and then tap Media 2 Tap the icons on the controller to control the playback To continue playback on another device tap and select the device you want Controlling nearby devices Launch quickly and take control of nearby connected devices and frequently used SmartThings devices and scenes on the notification panel 1 Open the notification panel swipe downwards a...

Page 53: ...elect the languages to use When you select two or more languages you can switch between the input languages by swiping to the left or right on the space key Changing the keyboard On the navigation bar tap to change the keyboard To change the keyboard type tap Languages and types select a language and then select the keyboard type you want If the keyboard button does not appear on the navigation ba...

Page 54: ...msung Pass Share video links Add an item from the clipboard Open the text editing panel Change the keyboard mode Change the keyboard size Enter stickers Some features may not be available depending on the service provider or model Copying and pasting 1 Tap and hold over text 2 Drag or to select the desired text or tap Select all to select all text 3 Tap Copy or Cut The selected text is copied to t...

Page 55: ...pps and then select an option Play Store Purchase and download apps Launch the Play Store app Browse apps by category or search for apps by keyword To change the auto update settings tap Settings Auto update apps and then select an option Managing apps Uninstalling or disabling apps Tap and hold an app and select an option Uninstall Uninstall downloaded apps Disable Disable selected default apps t...

Page 56: ...aunch the Settings app and tap Apps Select an app and tap Permissions You can view the app s permissions list and change its permissions To view or change app permission settings by permission category launch the Settings app and tap Apps Permission manager Select an item and select an app If you do not grant permissions to apps the basic features of the apps may not function properly ...

Page 57: ...app and tap Keypad 2 Enter a phone number 3 Tap to make a voice call or tap or to make a video call Preview the phone number More options Search for a contact Add the number to the contacts list Making calls from call logs or contacts list Launch the Phone app tap Recents or Contacts and then swipe to the right on a contact or a phone number to make a call If this feature is deactivated tap Settin...

Page 58: ... name in the search field Or select one from the recommended hot places The business s information such as its phone number or address will appear This feature may not be available depending on the service provider or model Making an international call 1 Launch the Phone app and tap Keypad 2 Tap and hold 0 until the sign appears 3 Enter the country code area code and phone number and then tap Rece...

Page 59: ...bers switch to activate the feature Options during calls Add call Dial a second call The first call will be put on hold When you end the second call the first call will be resumed Hold call Hold a call Bluetooth Switch to a Bluetooth headset if it is connected to the device Speaker Activate or deactivate the speakerphone When using the speakerphone keep the device away from your ears Mute Turn off...

Page 60: ...them from other storages to your device 1 Launch the Contacts app and tap Manage contacts Import or export contacts Import 2 Follow the on screen instructions to import contacts Syncing contacts with your web accounts Sync your device contacts with online contacts saved in your web accounts such as your Samsung account 1 Launch the Settings app tap Accounts and backup Manage accounts and select th...

Page 61: ...tap More Delete Sharing contacts You can share contacts with others by using various sharing options 1 Launch the Contacts app and tap Share contacts 2 Select contacts and tap Share 3 Select a sharing method Creating groups You can add groups such as family or friends and manage contacts by group 1 Launch the Contacts app and tap Groups Create group 2 Follow the on screen instructions to create a ...

Page 62: ...e roaming Sending messages 1 Launch the Messages app and tap 2 Add recipients and enter a message To record and send a voice message tap and hold say your message and then release your finger The recording icon appears only while the message input field is empty 3 Tap to send the message Enter recipients Enter a message Attach files Recipient Send the message ...

Page 63: ...part or pinch on the screen Sorting messages You can sort messages by category and manage them easily Launch the Messages app and tap Conversations Add category If the category option does not appear tap Settings and tap the Conversations categories switch to activate it Deleting messages Tap and hold a message to delete then tap Delete Changing message settings Launch the Messages app tap Setting...

Page 64: ...bpage Open the homepage Move between pages More options Refresh the current webpage Manage tabs Use secret mode View your bookmarks Using secret mode If you set a password for secret mode you can prevent others from viewing your search history browsing history bookmarks and saved pages 1 Tap Turn on Secret mode 2 Tap the Lock Secret mode switch to activate it tap Start and then set a password for ...

Page 65: ... by album or create stories Using Gallery Launch the Gallery app Search for images Group similar images More options Grouping similar images Launch the Gallery app and tap to group similar images and display only the best shots as a preview of the images When you tap the image preview you can view all the images in the group ...

Page 66: ... on the screen More options Delete the image Share the image with others Modify the image BixbyVision Add the image to favourites Cropping enlarged images 1 Launch the Gallery app and select an image 2 Spread two fingers apart on the area you want to save and tap The cropped area will be saved as a file Saved image thumbnail ...

Page 67: ...s Rotate the screen Skip to the next video Tap and hold to fast forward Pause and resume playback Change the screen ratio Drag your finger up or down on the left side of the playback screen to adjust the brightness or drag your finger up or down on the right side of the playback screen to adjust the volume To rewind or fast forward swipe to the left or right on the playback screen Albums Create al...

Page 68: ... Gallery app is synced with the cloud photos and videos you take will also be saved in the cloud You can view images and videos saved in the cloud in your Gallery app and from other devices When you connect your Samsung account and Microsoft account you can set the cloud storage as Microsoft OneDrive Deleting images or videos Launch the Gallery app tap and hold an image a video or a story to delet...

Page 69: ...run multiple apps at the same time in the pop up view Split screen view Pop up view Some apps may not support this feature Split screen view 1 Tap the Recents button to open the list of recently used apps 2 Swipe to the left or right tap an app s icon and then tap Open in split screen view 3 On the apps list select another app to launch ...

Page 70: ...witch to activate it you can launch the recently used apps in the split screen view from the Edge panel Adding app pairs Add two frequently used apps to the Edge panel to launch them together in the split screen view with a single tap 1 In the split screen view tap the circles between the app windows 2 Tap The two apps you are using in the split screen view will be saved on the Edge panel as an ap...

Page 71: ... pop up window the window will be minimized and displayed as an app icon To use the pop up window again tap the app icon Launching apps from the Edge panel 1 Drag the Edge panel handle towards the centre of the screen 2 Tap and hold an app drag it to the left and then drop it where Drop here for pop up view appears The selected app will launch in the pop up view Moving pop up windows To move a pop...

Page 72: ...Samsung Health app When running this app for the first time or restarting it after performing a data reset follow the on screen instructions to complete the setup To edit items on the Samsung Health home screen tap Manage items at the bottom of the trackers list View and manage trackers View health tips Monitor your health and fitness Compare your step count records with other Samsung Health users...

Page 73: ...nto your notes Creating notes 1 Launch the Samsung Notes app tap and then create a note You can change the input method by tapping or Enter a title Insert files Reading mode 2 When you are finished composing the note tap the Back button to save it If you want to save the note in another file format tap Save as file Deleting notes Tap and hold a note to delete and tap Delete ...

Page 74: ... aim to create a sustainable society These goals have the power to end poverty fight inequality and stop climate change With Samsung Global Goals learn more about the global goals and join the movement for a better future GalaxyWearable GalaxyWearable is an app that allows you to manage your wearable devices When you connect your device to the wearable device you can customize the wearable device ...

Page 75: ...ap 2 Enter event details and tap Save Syncing events with your accounts 1 Launch the Settings app tap Accounts and backup Manage accounts and then select the account to sync with 2 Tap Sync account and tap the Calendar switch to activate it To add accounts to sync with launch the Calendar app and tap Add account Then select an account to sync with and sign in When an account is added a blue circle...

Page 76: ... will be added to the Apps screen Creating reminders 1 Launch the Reminder app 2 Tap Write a reminder or enter the details and then tap Save Completing reminders On the reminders list select a reminder and tap Complete Restoring reminders Restore reminders that have been completed 1 On the reminders list tap Completed 2 Select a category and tap Edit 3 Tick items to restore and tap Restore Reminde...

Page 77: ...ck the current time in many cities around the world time an event or set a specific duration Launch the Clock app Calculator Perform simple or complex calculations Launch the Calculator app View the calculation history To clear the history tap Clear history To close the calculation history panel tap Use the unit conversion tool You can convert various values such as area length or temperature into...

Page 78: ...on the Game Launcher screen If you cannot see your games drag the Library panel upwards and tap Add apps Removing a game from Game Launcher Drag the Library panel upwards tap and hold a game and then tap Remove from Game Launcher Changing the performance mode You can change the game performance mode Launch the Game Launcher app tap Game performance Game performance and then select the mode you wan...

Page 79: ...device overheating and to stop apps running in the background to better manage memory Block during game Lock some features during games Navigation button lock Hide the buttons on the navigation bar To display the buttons tap on the navigation bar Screen touch lock Lock the touchscreen while the game is being played To unlock the touchscreen drag the lock icon in any direction Screenshot Capture sc...

Page 80: ...connect may vary depending on the region Available features may differ depending on the connected device Connected devices own errors or defects are not covered by the Samsung warranty When errors or defects occur on the connected devices contact the device s manufacturer SmartView View your device s displayed content on a large screen by connecting your device to a screen mirroring enabledTV or m...

Page 81: ...Quick Share to activate it 3 Tap Quick Share and select a device to receive the image 4 Accept the file transfer request on the other device This feature does not support sharing videos withTVs or SmartThings supported devices To watch videos onTV use the SmartView feature Pointing to share Share content by pointing the device among the nearby devices This feature is available only on Galaxy devic...

Page 82: ...nt to your device 1 Open the notification panel swipe downwards and then tap Quick Share to activate it 2 Tap and hold Quick Share The Quick Share settings screen will appear 3 Select an option Contacts only Allow only your contacts to share with your device Everyone Allow any nearby devices to share with your device Link Sharing Share large files Upload files to the Samsung storage server and sha...

Page 83: ... YT Music Enjoy various music and videos provided byYouTube Music You can also view the music collections stored on your device and play them Play Movies Purchase or rent videos such as movies andTV programs from Play Store Drive Store your content on the cloud access it from anywhere and share it with others YouTube Watch or create videos and share them with others Photos Search for manage and ed...

Page 84: ...e Bixby screen will appear Using Bixby While pressing and holding the Side key say what you want to Bixby and then release your finger from the key when you are finished speaking Alternatively say Hi Bixby and say what you want For example while pressing and holding the Side key say How s the weather today The weather information will appear on the screen If you want to know the weather tomorrow w...

Page 85: ... Bixby switch to activate it 3 Follow the on screen instructions to complete the setup Now you can say Hi Bixby and start a conversation Communicating by typing text If your voice is not recognized due to noisy environments or if you are in a situation where speaking is difficult you can communicate with Bixby via text Launch the Bixby app tap and then type what you want During the communication B...

Page 86: ...byVision using one of these methods In the Camera app tap MORE on the shooting modes list and tap BIXBYVISION In the Gallery app select an image and tap In the Internet app tap and hold an image and tap Search with BixbyVision If you added the BixbyVision app icon to the Apps screen launch the BixbyVision app Using BixbyVision 1 Launch BixbyVision 2 Select a feature you want to use Recognize text ...

Page 87: ...unch the Settings app and tap Advanced features Bixby Routines 2 On the Discover list select a routine you want or tap Add routine to add your own routines You can set the conditions and actions of routines on the Discover list If you want to set the routine s running condition to manual tap Start manually This option will appear only when there are no running conditions set When a pop up window a...

Page 88: ...ton whenever you want Launch the Settings app and tap Advanced features Bixby Routines My routines and tap next to the routine you want to run Alternatively tap the routine s widget on the Home screen Viewing running routines Currently running routines will appear on the notification panel To view a routine s details tap the notification You can also quickly stop running routines On the notificati...

Page 89: ...not be available depending on the service provider or model AR Emoji Camera Creating AR Emoji Make an emoji that looks like you Emoji stickers with various expressions will be automatically generated 1 Launch the AR Zone app and tap AR Emoji Camera 2 Align your face on the screen tap to take a photo and then follow the on screen instructions to create an emoji Your emoji and its emoji stickers are...

Page 90: ...The emoji s face appears over your face so it looks like you are wearing a mask MIRROR The emoji mimics your body movements PLAY The emoji moves on a real background 3 Tap the emoji icon to take a photo or tap and hold the icon to record a video You can view and share the photos and videos that you have captured in Gallery AR Emoji Stickers Create your own stickers with your emoji s expressions an...

Page 91: ...wing actions are an example of using your emoji stickers in the Messages app 1 While composing a message in the Messages app tap on the Samsung keyboard 2 Tap the emoji icon 3 Select one of your emoji stickers The emoji sticker will be inserted Emoji icon AR Emoji Studio Edit or decorate your emoji in the AR Emoji Studio You can also create clothes with custom patterns and colours for your emoji L...

Page 92: ...gnizes the subject the recognition area will appear on the screen 2 Write or draw in the recognition area If you switch to the rear camera you can also write or draw outside the recognition area If you tap and then begin to doodle you can record yourself doodling Recognition area Change the pen type and colour Redo Delete doodle Enter text Hide the pen tools Undo 3 Tap to record a video 4 Tap to s...

Page 93: ...ovider or model Magnetic secure transmission MST may not be supported depending on the region Setting up Samsung Pay When running this app for the first time or restart it after performing a data reset follow the on screen instructions to complete the initial setup 1 Launch the Samsung Pay app 2 Sign in to your Samsung account and read and agree to the terms and conditions 3 Register your fingerpr...

Page 94: ... the back of your device to the card reader When the card reader recognizes the card information the payment will be processed Payments may not be processed depending on your network connection The verification method for payments may vary depending on the card readers Cancelling payments You can cancel payments by visiting the place where you made them On the cards list swipe to the left or right...

Page 95: ...uctions to complete the setup If it is necessary to add the app to the notification panel tap and drag Kids Home to the notification panel On the Samsung Kids screen select the app you want to use Your preset screen lock method or your created PIN will be used when activating the Parental controls feature or closing Samsung Kids Using parental control features You can configure the settings for Sa...

Page 96: ... Bluetooth speaker 1 Make sure that your smartphone and your Bluetooth speaker are connected Refer to Pairing with other Bluetooth devices for how to connect 2 On your smartphone open the notification panel swipe downwards and then check if Music Share is activated You can use additional features such as setting who to share your device with by tapping and holding Music Share 3 On your friend s sm...

Page 97: ...s smartphone open the notification panel swipe downwards and then tap Music Share to activate it You can use additional features such as setting who to share your device with by tapping and holding Music Share 3 On your smartphone open the notification panel swipe downwards and then tap Media 4 Tap and select your friend s Buds from the detected devices list 5 On your friend s smartphone accept th...

Page 98: ...s feature When you create a Microsoft account you can sign in to all Microsoft devices and services such as Microsoft Office programs andWindows 10 Connecting to a computer 1 Launch the Settings app and tap Advanced features Link toWindows 2 Follow the on screen instructions to complete the connection Visit https aka ms setupltw for details Viewing data and notifications from your device on the co...

Page 99: ...Motions and gestures and then tap the Palm swipe to capture switch to activate it After capturing a screenshot use the following options on the toolbar at the bottom of the screen Capture the current content and the hidden content on an elongated page such as a webpage When you tap the screen will automatically scroll down and more content will be captured Write or draw on the screenshot or crop a...

Page 100: ...t a sound setting and tap Start recording After a countdown recording will start To write or draw on the screen tap To record the screen with a video overlay of yourself tap 3 When you are finished recording the video tap You can view the video in Gallery To change the screen recorder settings launch the Settings app and tap Advanced features Screenshots and screen recorder ...

Page 101: ...gs app To search for settings by entering keywords tap This chapter is a common manual for settings and features provided by Samsung devices Depending on the model some content may differ or descriptions of options or features not available on your device may be included ...

Page 102: ...loading the required apps Refer to NFC and contactless payments NFC enabled models for more information Flight mode Set the device to disable all wireless functions on your device You can use only non network services Follow the regulations provided by the airline and the instructions of aircraft personnel In cases where it is allowed to use the device always use it in flight mode Mobile networks ...

Page 103: ... the device connects to aWi Fi network the device will reconnect to that network each time it is available without requiring a password To prevent the device from connecting to the network automatically tap next to the network and tap the Auto reconnect switch to deactivate it To delete the saved connection information for a network tap next to the network and tap Forget If you cannot connect to a...

Page 104: ...tap the switch to activate it 2 Tap Wi Fi Direct The detected devices are listed If the device you want to connect to is not in the list turn on itsWi Fi Direct feature 3 Select a device to connect to The devices will be connected when the other device accepts theWi Fi Direct connection request To end the device connection select the device to disconnect from the list ...

Page 105: ... tap the switch to activate it The detected devices will be listed 2 Select a device to pair with If the device you want to pair with is not on the list set the device to enter Bluetooth pairing mode Refer to the other device s user manuals Your device is visible to other devices while the Bluetooth settings screen is open 3 Accept the Bluetooth connection request on your device to confirm The dev...

Page 106: ...ation from NFC tags 1 On the Settings screen tap Connections and tap the NFC and contactless payments switch to activate it 2 Place the NFC antenna area on the back of your device near an NFC tag The information from the tag appears Ensure that the device s screen is turned on and unlocked Otherwise the device will not read NFC tags or receive data Making payments with the NFC feature Before you c...

Page 107: ... feature is activated the icon will appear on the status bar Data saver feature activated To select apps to use data without restriction tap Allowed to use data while Data saver is on and select apps Mobile data only apps Select apps to always use mobile data even when your device is connected to aWi Fi network For example you can set the device to only use mobile data for apps that you want to ke...

Page 108: ...p the Hidden network switch to deactivate it If you activate the Auto Hotspot feature you can share your device s mobile data connection with other devices signed in to your Samsung account More connection settings Customize settings to control other connection features On the Settings screen tap Connections More connection settings Nearby device scanning Set the device to scan for nearby devices ...

Page 109: ...Settings screen tap Connections More connection settings Printing Download plugin 2 Select a printer plug in and install it 3 Select the installed printer plug in The device will automatically search for printers that are connected to the sameWi Fi network as your device 4 Select a printer to add To add printers manually tap Add printer Printing content While viewing content such as images or docu...

Page 110: ...ived Vibration intensity Adjust the force of the vibration notification System sound vibration control Set the device to sound or vibrate for actions such as controlling the touchscreen Sound quality and effects Set the device s sound quality and effects Refer to Sound quality and effects for more information Separate app sound Set the device to play media sound from a specific app separately on t...

Page 111: ...ibration Separate app sound and tap the switch to activate it 2 Select an app to play media sounds separately and tap the Back button 3 Select a device for playing the selected app s media sound Notifications Change the notification settings On the Settings screen tap Notifications Notification pop up style Select a notification pop up style and change the settings Recently sent View the apps that...

Page 112: ...blue light emitted by the screen You can set a schedule for applying the filter and adjust the colour temperature Screen mode Change the screen mode to adjust the display s colour and contrast Refer to Changing the screen mode or adjusting the display colour for more information Font size and style Change the font size and style Screen zoom Make the items on the screen larger or smaller Full scree...

Page 113: ...e Changing the screen mode On the Settings screen tap Display Screen mode and select a mode you want Vivid This optimizes the colour range saturation and sharpness of your display You can also adjust the display colour balance by colour value Natural This adjusts the screen to a natural tone You can adjust the display colour only in Vivid mode Vivid mode may not be compatible with third party apps...

Page 114: ...or B Blue colour bar to your preference The screen tone will be adjusted Wallpaper Change the wallpaper settings for the Home screen and the locked screen On the Settings screen tap Wallpaper Themes Apply various themes to the device to change the visual elements of the Home screen locked screen and icons On the Settings screen tap Themes Home screen Configure settings for the Home screen such as ...

Page 115: ... locked screen Roaming clock Change the clock to show both the local and home time zones on the locked screen when roaming Widgets Change the settings of the items displayed on the locked screen Contact information Set the device to show contact information such as your email address on the locked screen Notifications Set how to show notifications on the locked screen Shortcuts Select apps to disp...

Page 116: ...e screen To change the settings to make it appear continuously or during a set time on the Settings screen tap Lock screen Always On Display and then select a mode you want The brightness of the Always On Display may change automatically depending on the lighting conditions Opening notifications on the Always On Display When you receive message missed call or app notifications notification icons w...

Page 117: ...activate the Find My Mobile feature Access the Find My Mobile website findmymobile samsung com to track and control your lost or stolen device Samsung Pass Verify your identity easily and securely via your biometric data Refer to Samsung Pass for more information Secure Folder Create a secure folder to protect your private content and apps from others Refer to Secure Folder for more information Pr...

Page 118: ...ty instead of entering your Samsung account password when for example you purchase content from Galaxy Store On the Samsung Pass main screen tap Settings Account and syncing and then tap the Verify with Samsung Pass switch to activate it Using Samsung Pass to sign in to websites You can use Samsung Pass to easily sign in to websites that support ID and password autofill 1 On the sign in page of th...

Page 119: ...h as your address or payment card information on apps that support autofill 1 On the Samsung Pass main screen tap Private info and select an option 2 Enter the information and tap Save You can now use the biometric data you registered to Samsung Pass when entering the personal information automatically on supported apps Deleting your Samsung Pass data You can delete your biometric data sign in inf...

Page 120: ...other secure location Setting up Secure Folder 1 Launch the Settings app and tap Biometrics and security Secure Folder 2 Follow the on screen instructions to complete the setup The Secure Folder screen will appear and the Secure Folder app icon will be added to the Apps screen To change the name or icon colour of Secure Folder tap Customize When you launch the Secure Folder app you must unlock the...

Page 121: ...ent may vary depending on the content type Moving content from Secure Folder Move content from Secure Folder to the corresponding app in the default storage The following actions are an example of moving an image from Secure Folder to the default storage 1 Launch the Secure Folder app and tap Gallery 2 Select an image and tap Move out of Secure Folder The selected items will be moved to Gallery in...

Page 122: ... show the Secure Folder again launch the Settings app tap Biometrics and security Secure Folder and then tap the Show icon on Apps screen switch to activate it Backing up and restoring Secure Folder Back up content and apps in Secure Folder to Samsung Cloud using your Samsung account and restore them later Launch the Secure Folder app and tap Settings Backup and restore Uninstalling Secure Folder ...

Page 123: ... not be available depending on the service provider or model Location Change settings for location information permissions On the Settings screen tap Location App permissions View the list of apps that have permission to access the device s location and edit the permission settings Improve accuracy Set the device to use theWi Fi or Bluetooth feature to increase the accuracy of your location inform...

Page 124: ...rmation app data and settings safe on your device You can back up your sensitive information You must sign in to your Google account to back up data Smart Switch Launch Smart Switch and transfer data from your previous device Refer to Transferring data from your previous device Smart Switch for more information Regularly back up your data to a safe location such as Samsung Cloud or a computer so t...

Page 125: ...u want to restore and tap Restore Google Configure settings for some features provided by Google On the Settings screen tap Google Advanced features Options Activate advanced features and change the settings that control them On the Settings screen tap Advanced features Call text on other devices Use your device s calling and messaging features on other devices signed in to your Samsung account Co...

Page 126: ... Launcher Activate the Game Launcher Refer to Game Launcher for more information Dual Messenger Install a second copy of a messenger app and use two separate accounts for the same app Refer to Dual Messenger for more information Send SOS messages Set the device to send help messages by pressing the Side key several times Some features may not be available depending on the service provider or model...

Page 127: ...evice may cause an unintended input for some features using sensors Dual Messenger Install a second copy of a messenger app and use two separate accounts for the same app 1 On the Settings screen tap Advanced features Dual Messenger Supported apps will appear 2 Tap the switch of an app to install the second app The second app will be installed The second app s icon will be displayed with Second ap...

Page 128: ... device and stay focused on what you want You can use the apps you allowed to be used in focus mode Bedtime mode Activate bedtime mode to reduce eye strain before sleeping and prevent your sleep from being disturbed Parental controls Manage your children s digital use Battery and device care Introduction The device care feature provides an overview of the status of your device s battery storage me...

Page 129: ...ery power runs out Usage time left may vary depending on your device settings and operating conditions You may not receive notifications from some apps that use power saving mode Storage Check the status of the used and available storage space On the Settings screen tap Battery and device care Storage To delete files or uninstall apps that you do not use any more select a category Then tap and hol...

Page 130: ...ges for more information Text to speech Change the settings for text to speech features used whenTalkBack is activated such as languages speed and more Date and time Access and alter the settings to control how the device displays the time and date If the battery becomes fully discharged the time and date are reset Samsung Keyboard settings Change the settings for the Samsung keyboard Keyboard lis...

Page 131: ...figure various settings to improve accessibility to the device On the Settings screen tap Accessibility Recommended for you Check the accessibility features you are currently using and see other recommended features TalkBack ActivateTalkBack which provides voice feedback To view help information to learn how to use this feature tap Settings TalkBack tutorial Visibility enhancements Customize the s...

Page 132: ...urity updates information Security updates are provided to strengthen the security of your device and protect your personal information For security updates for your model visit security samsungmobile com The website supports only some languages About phone Access your device s information On the Settings screen tap About phone To change your device s name tap Edit Status information View various ...

Page 133: ...133 Appendix ...

Page 134: ...ature by using the Lock SIM card menu PUK Your SIM or USIM card is blocked usually as a result of entering your PIN incorrectly several times You must enter the PUK supplied by your service provider PIN2 When you access a menu requiring the PIN2 you must enter the PIN2 supplied with the SIM or USIM card For more information contact your service provider Your device displays network or service erro...

Page 135: ...lutions If the problem is still not resolved contact a Samsung Service Centre Restarting the device If your device freezes or hangs you may need to close apps or turn off the device and turn it on again Forcing restart If your device is frozen and unresponsive press and hold the Side key and theVolume Down key simultaneously for more than 7 seconds to restart it Resetting the device If the methods...

Page 136: ...nnectivity problems due to issues with the service provider s base station Move to another area and try again When using the device while moving wireless network services may be disabled due to issues with the service provider s network The battery does not charge properly For Samsung approved chargers Ensure that the charger is connected properly Visit a Samsung Service Centre and have the batter...

Page 137: ... files If you receive error messages or multimedia files do not play when you open them on your device try the following Free some memory by transferring files to a computer or deleting files from your device Ensure that the music file is not Digital Rights Management DRM protected If the file is DRM protected ensure that you have the appropriate licence or key to play the file Ensure that the fil...

Page 138: ...tion when performing the reset If the tips above do not solve the problem contact a Samsung Service Centre The screen brightness adjustment bar does not appear on the notification panel Open the notification panel by dragging the status bar downwards and then drag the notification panel downwards Tap Quick panel layout and tap the Show brightness control above notifications switch to activate it A...

Page 139: ... manually delete unused apps or files to free up storage space The Home button does not appear The navigation bar containing the Home button may disappear while using certain apps or features To view the navigation bar drag upwards from the bottom of the screen Removing the battery To remove the battery contact an authorized service centre For your safety you must not attempt to remove the battery...

Page 140: ... not pull the power cord excessively when disconnecting it Doing so may cause electric shock or fire Do not bend or damage the power cord Doing so may cause electric shock or fire Do not use the device with wet hands while the device is charging Doing so may cause electric shock Do not directly connect together the charger s positive and negative terminals Doing so may cause fire or serious injury...

Page 141: ... Extreme temperatures can damage the device and reduce the charging capacity and life of your device and battery Do not directly connect together the battery s positive and negative terminals and prevent them from coming into contact with metal objects Doing so may cause the battery to malfunction Never use a damaged charger or battery Do not store your device near or in heaters microwaves hot coo...

Page 142: ...ncy signals Your device may interfere with other electronic devices Using an LTE data connection may cause interference with other devices such as audio equipment and telephones Do not use your device in a hospital on an aircraft or in automotive equipment that can be interfered with by radio frequency Avoid using your device within a 15 cm range of a pacemaker if possible as your device can inter...

Page 143: ...carry flammable liquids gases or explosive materials in the same compartment as the device its parts or accessories If you notice strange smells or sounds coming from your device or the battery or if you see smoke or liquids leaking from the device or battery stop using the device immediately and take it to a Samsung Service Centre Failure to do so may result in fire or explosion Comply with all s...

Page 144: ... the device with a towel and take it to a service centre This device has internal liquid indicators fitted Water damage to your device may void the manufacturer s warranty Store your device only on flat surfaces If your device falls it may be damaged The device can be used in locations with an ambient temperature of 0 C to 35 C You can store the device at an ambient temperature of 20 C to 50 C Usi...

Page 145: ...o close to your eyes Seizures or blackouts can occur when you are exposed to flashing lights while watching videos or playing Flash based games for extended periods If you feel any discomfort stop using the device immediately If anyone related to you has experienced seizures or blackouts while using a similar device consult a physician before using the device If you feel discomfort such as a muscl...

Page 146: ...s Make sure the headset cable does not become entangled in your arms or on nearby objects Do not paint or put stickers on your device Paint and stickers can clog moving parts and prevent proper operation If you are allergic to paint or metal parts of the device you may experience itching eczema or swelling of the skin When this happens stop using the device and consult your physician Do not use th...

Page 147: ...e Do not disassemble modify or repair your device Any changes or modifications to your device can void your manufacturer s warranty If your device needs servicing take your device to a Samsung Service Centre Do not disassemble or puncture the battery as this can cause explosion or fire Turn off the device before removing the battery If you remove the battery with the device turned on it may cause ...

Page 148: ...and prevent leakage or misuse of sensitive information While using your device be sure to back up important data Samsung is not responsible for the loss of any data When disposing of your device back up all data and then reset your device to prevent misuse of your personal information Carefully read the permissions screen when downloading applications Be particularly cautious with applications tha...

Page 149: ...e suspicious messages or email from unknown senders Set a password and change it regularly Deactivate wireless features such as Bluetooth when not in use If the device behaves abnormally run an antivirus program to check for infection Run an antivirus program on your device before you launch newly downloaded applications and files Install antivirus programs on your computer and run them regularly ...

Page 150: ...e that interference will not occur in a particular installation if this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient relocate the receiving antenna Increase the separation between the equipment and rece...

Page 151: ...uld not be disposed of with other household waste To prevent possible harm to the environment or human health from uncontrolled waste disposal please separate these items from other types of waste and recycle them responsibly to promote the sustainable reuse of material resources Household users should contact either the retailer where they purchased this product or their local government office f...

Page 152: ...RTORT FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL OR CONSEQUENTIAL DAMAGES ATTORNEY FEES EXPENSES OR ANY OTHER DAMAGES ARISING OUT OF OR IN CONNECTIONWITH ANY INFORMATION CONTAINED IN OR AS A RESULT OF THE USE OF ANY CONTENT OR SERVICE BYYOU OR ANYTHIRD PARTY EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES Third party services may be terminated or interrupted at any time and Samsung makes no rep...

Page 153: ... Fi Wi Fi Direct Wi Fi CERTIFIED and theWi Fi logo are registered trademarks of theWi Fi Alliance Manufactured under license from Dolby Laboratories Dolby Dolby Atmos and the double D symbol are trademarks of Dolby Laboratories All other trademarks and copyrights are the property of their respective owners ISED Notice This Class B digital apparatus complies with Canadian ICES 003 This device compl...

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