Samsung shs-h705, User Manual

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36
Troubleshooting
If door lock part does not work properly, check the listed cases below.
Contact your nearest customer support center if the problem continues.
Power
Problem Troubleshooting Reference
Power is not coming
on.
- Please check to make sure that the battery is functional
and that it is placed in the correct position.
- Check if the battery is inserted in the correct way, or if it
is completely discharged.
Pages
13~14
Password/fingerprint
Problem Troubleshooting Reference
Password has not
been registered.
- Situation where time has passed while changing
password. The light on the number pad must be on
while you are changing the password. And next number
must be entered within 20 seconds after the first one.
- If the batteries are discharged, please replace them.
- Refer back to user guide's 'How to register password'
section and try again.
Page 19
Fingerprint has not
been registered.
- Fingerprint must be placed correctly on the panel while
the light is on.
- To register multiple fingerprints, after the first fingerprint,
place next one within 20 seconds.
Pages
21~22
Cannot open the door
after entering
password and
pressing [
¿ ]
- Check if the registered password has been entered
correctly.
- Password must be entered when the light is on or else it
will not work, and if it is not, touch [Number Pad] and re-
enter while the light is on.
(The backlight on the number pad will turn off
automatically if untouched for 5 seconds.) Page 24
Fingerprint cannot
open the locked door.
- It is the case where either the fingerprint is not registered
or not read correctly. Check if the fingerprint is
registered and wash your finger and try again.
- To open the door, place finger on the fingerprint reading
panel for about 1 second.
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