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60

The audio quality of the call is poor

• Check the signal strength indicator on the display 

(

). The number of bars indicates the signal 

strength from strong (

) to weak ( ).

• Try moving the phone slightly or moving closer to a 

window if you are in a building.

No number is dialled when you re-call a 

Contacts entry

• Use the Phonebook Search feature to ensure the 

number has been stored correctly.

• Re-store the number, if necessary.

If the above guidelines do not help you to 

solve the problem, take note of:

• The model and serial numbers of your phone
• Your  warranty  details
• A clear description of the problem
Then contact your local dealer or Samsung after-sales 

service.

Health and safety information

SAR certification information

This phone meets European Union (EU) requirements 

concerning exposure to radio waves.
Your mobile phone is a radio transmitter and receiver. 

It is designed and manufactured to not exceed the 

limits for exposure to radio-frequency (RF) energy, as 

recommended by the EU Council. These limits are part 

of comprehensive guidelines and establish permitted 

levels of RF energy for the general population. The 

guidelines were developed by independent scientific 

organisations through the periodic and thorough 

evaluation of scientific studies. The limits include a 

substantial safety margin designed to ensure the 

safety of all persons, regardless of age and health.
The exposure standard for mobile phones employs a 

unit of measurement known as Specific Absorption 

Rate (SAR). The SAR limit recommended by the EU 

Council is 2.0W/kg.

*

Summary of Contents for SGH-C238

Page 1: ... software installed or your service provider some of the contents of this manual may differ from your phone Depending on your country your phone and accessories may appear different from the illustrations in this manual ...

Page 2: ......

Page 3: ...Use road safely at all times Do not use a hand held phone while driving Park the vehicle first Switch off the phone when refuelling Do not use the phone at a refuelling point service ...

Page 4: ...y special regulations in force in any area and always switch off your phone whenever it is forbidden Keep your phone away from small children Keep the phone and all its parts including accessories out of the reach of small children Accessories and batteries Use only Samsung approved accessories and batteries Use of any unauthorised accessories could ...

Page 5: ...with condensed information about how to use your phone To quickly learn the basics for your phone please refer to Getting started and Step outside the phone Tri band operation Use your phone in worldwide GSM networks in any of 900 1800 and 1900 bands ...

Page 6: ...Special fea Phonebook Store up to 1000 home office or cellular phone numbers for your contacts Multimedia Message Service MMS Voice recorder Record memos or sounds Java ...

Page 7: ...s Unpack 6 Make sure you have each item Your phone 6 Use Phonebook 14 Send messages 15 View messages 16 Listen to the FM radio 17 Enter text 18 Pinyin Stroke English Quick English T9 Number and Symbolic modes ...

Page 8: ...view of menu functions To access Menu mode press Menu in Idle mode 1 SIM AT p 29 2 4 Sound settings p 34 1 Ring tone 2 Ring volume p 34 p 34 6 Funbox p 44 1 WAP browser 2 Fun club p 44 p 46 8 FM Radio p 52 ...

Page 9: ...Unpack Make sure you have each item Your phone Buttons features and locations Earpiece ...

Page 10: ...irst steps to operate your phone SIM card information When you subscribe to a cellular network you receive a plug in SIM Subscriber Identity Module card Install the battery Plug the travel adapter into the phone 3 4 ...

Page 11: ...Get started Power on or off Remove the adapter from the phone 7 Power on Do not turn on the phone when mobile phone 1 Press and hold to turn on the phone 2 If necessary enter the PIN and press OK ...

Page 12: ...cated on the bottom line of the display In Idle mode access your favourite menu options directly p 57 Key s Description Ends a call Hold down to switch the phone on and off In Menu mode cancels input and returns the phone to Idle mode Enter numbers letters and some special ...

Page 13: ...y Layout The display has the three areas Text and graphics displays messages Icons displays various icons Icons continued Call diverting feature is active p 31 GPRS network Roaming New text message New voicemail message ...

Page 14: ...eys vary depending on the function you are using The bottom line of the display indicates their current role Select an option 1 Press the appropriate soft key 2 Press the Navigation keys to move to the next or previous option 3 Press Select or to confirm the function displayed ...

Page 15: ...nd select Phone settings Language 2 Select a language Display language You can switch the phone to Silent mode to avoid disturbing other people with your phone sounds Press and hold in Idle mode You can protect the phone against Switch to Silent mode Phone lock ...

Page 16: ...nswer calls 5 Select Phone lock 6 Select Enable 7 Enter the password and press OK You can lock the keypad to prevent Phone lock continued 1 Enter an area code and phone number 2 Press 3 To end the call press Make a call ...

Page 17: ... your WAP messages FM radio and other special features Browse WAP Using a built in WAP Wireless Access Protocol Use Phonebook To the phone s memory 1 In Idle mode enter a phone number and press Save 2 Select a number type Add an entry ...

Page 18: ... press Phonebook and select Search 2 Select an entry 3 Select a number Find an entry 1 In Idle mode press Menu and select Messages Multimedia messages Write new 2 Enter the message subject press OK Send a multimedia message MMS ...

Page 19: ...destination and repeat from step 6 9 To add destinations of other types press and repeat from step 5 Send a multimedia message MMS continued When a notification appears 1 Press View 2 Press Options and select Retrieve The message displays View a multimedia message ...

Page 20: ... the right side of the phone 2 In Idle mode press Menu and select FM Radio Finding and setting radio channels 1 Plug the connector of the headset into the jack on the right side of the phone 2 In Idle mode press Menu and select FM Radio 3 Press Up or Down to scroll Listening to the radio ...

Page 21: ...ssaging Phonebook or Organiser using Chinese Pinyin mode Chinese Stroke modes English mode Using Pinyin mode Pinyin is a system to mark Chinese pronunciation in Latin alphabets With the pinyin input method you can enter Chinese characters by entering the pinyin string from the phone keypad Entering characters in Pinyin mode ...

Page 22: ... allow you to enter individual Chinese strokes in written order from top to bottom and from left to right Your phone provides Simplified Stroke Entering strokes and characters in a Stroke mode 1 Press the keys corresponding to its component strokes in the order that you would write the strokes Example To enter press 5 to enter and then 3 to enter ...

Page 23: ... on the screen Press to insert a space Press to shift case Lower case Initial capital and Capital lock are available Press Left or Right to move the cursor Press C to delete characters one by one Press and hold C to clear the display Keys Upper case Lower case Characters in the order displayed ...

Page 24: ...rd choices for the keys that you have pressed For example OF and ME use 6 and 3 3 Press to insert a space and enter the next word Tips for using Quick English mode 3 Press Add 4 Enter the word you want using English mode and press OK Method of adding a new word is the same as My words Using Number mode ...

Page 25: ... Idle mode enter the area code and phone number 2 Scroll to the number you want and press Making a call from Phonebook Once you have stored a number in Phonebook you can dial the number by selecting it from Phonebook p 26 You can also use the speed dial feature to assign your ...

Page 26: ...ers 3 Press Dial or to dial the number you want Ending a call Press Viewing missed calls If you have missed calls the screen displays how many calls you have missed 1 Press View 2 If necessary scroll through the missed calls 3 Press to dial the number you want ...

Page 27: ...ing a call Use to adjust the earpiece volume during a call Press to increase the volume level and to Muting or sending key tones You can turn the key tones off or on Press Options and select Mute keys or Send keys To communicate with answering machines or computerised telephone systems Send keys must be selected ...

Page 28: ...wering a second call You can answer an incoming call if your network Setting up a multi party call 1 Call the first participant 2 Call the second participant The first call is automatically put on hold 3 Press Options and select Join The first participant is added to the multi party call 4 If desired call another person or answer an ...

Page 29: ... one 2 Select a name or number from the participant list 3 Press Down and select Remove The participant is dropped from the call but the call continues with the other parties Menu functions All menu options listed Phonebook You can store phone numbers on your SIM card and in ...

Page 30: ...ccess Phonebook options Using Phonebook options While viewing an entry in Phonebook press Options to access the following options New entry Use this menu to add a new entry to Phonebook Storing a number or an e mail address in the phone s memory 1 Select a number type 2 Select Phone ...

Page 31: ... caller groups 1 Enter the first few letters of the group name 2 Select a group 3 Select the name you want Group name assign a name to the group Speed dial Use this menu to assign speed dial numbers 2 to 9 to eight of your most frequently called numbers Assigning speed dial entries ...

Page 32: ...menu to delete all of the entries stored in Phonebook 1 Press to check the location s to be cleared 2 Press Delete Scroll to the number you want and press Dial or SIM AT Menu 1 This menu is available if you use a SIM AT card that provides additional services such as news weather ...

Page 33: ... Received calls Menu 2 2 This menu displays the most recent calls you have Call time Menu 2 5 This menu displays the time log for calls made and received The actual time invoiced by your service provider will vary Last call time check the length of your last call Total sent check the total length of all the calls ...

Page 34: ...t in Set max cost you must reset the counter before you can make another call Max cost check the maximum cost limit set in Set max cost Call diverting Menu 3 1 This network service reroutes incoming calls to a phone number that you specify 1 Select a call diverting option Divert always divert all calls Busy diver calls when you are on another call ...

Page 35: ...ll outgoing prohibit all outgoing calls International prohibit international calls International except to home only allow 2 Select the type of calls to be barred 3 Press Activate To deactivate call barring press Deactivate 4 Enter the call barring password supplied by your service provider and press OK Call waiting Menu 3 3 ...

Page 36: ...st available network when roaming Manual select the network you want Closed user group Menu 3 6 Use this menu to set incoming and outgoing calls to be restricted to a selected user group For details about how to create a closed user group contact your service provider Index list list add or delete CUG index numbers Press Options to access the options ...

Page 37: ...ne can handle any of the following types of networks GSM 1900 and Combined GSM 900 1800 The country where you purchased your phone Ring tone Menu 4 1 Use this menu to select a ring tone for the call ringer You can select one of the default ring melodies and downloaded sounds Ring volume Menu 4 2 Use this menu to adjust the ringer volume ...

Page 38: ... messages SMS tone specify how you are informed of a new SMS message SMS CB tone specify how you are informed of a Power on off Menu 4 8 Use this menu to select the melody that the phone plays when it is switched on or off Extra tones Menu 4 9 Use this menu to customise additional tones for the ...

Page 39: ...o send or receive text messages including pictures melodies and animated images Cut address extract URLs e mail addresses or phone numbers from the message Move to phone move the message from the SIM card to the phone s memory Move to SIM move the message from the phone s memory to the SIM card Select objects save images or sounds from the ...

Page 40: ... 5 1 3 You can create and send a text message 1 Enter your message 2 Press Options to access the following options Templates Menu 5 1 4 You can preset maximum 5 templates to write a text message While viewing the templates list press Options to access the following options Edit edit the template ...

Page 41: ... group has its own submenu Delivery reports set the network to inform you when your message has been delivered Bearer selection select the GSM or GPRS preferred bearer type Delete all Menu 5 1 7 Use this menu to delete all of the text messages The setting options available in this menu may vary depending on your service provider ...

Page 42: ...cation appears The message is saved in the Archive box Receive enable or disable the reception of broadcast messages Channel list specify the channels from which you receive broadcast messages Language select a language in which broadcast You must enter the voice server number before you can access your voicemails Your service provider can give the voice server number ...

Page 43: ... is processing your request the server is failed to send you have read you have not read Properties view the properties of the message Outbox Menu 5 2 2 This menu displays MMS messages that you have When you select a notification you can access Retrieve to retrieve the message from the MMS server ...

Page 44: ...ssage you can store it in this message box for sending later You can view a message and use the options the same Add destination enter destination numbers or addresses Preview view the message you created The maximum size allowed for an MMS message can differ depending on the country If you cannot attach another file add another page ...

Page 45: ...a destination number or an e mail address or select a number from Phonebook and press OK 8 To add more destinations select Add destination Delete delete the template Delete all Menu 5 2 6 Use this menu to delete all of the multimedia messages stored in each message box 1 Press to check the message box es to be cleared ...

Page 46: ...the category of messages you want to receive Hide ID hide your phone number on the recipient s phone MMS profile Menu 5 2 9 You can configure required network settings for MMS The last profile accessed is automatically activated for sending or receiving subsequent messages Check with your service provider before you change any MMS settings on your phone ...

Page 47: ...ages Never the phone rejects push messages Always the phone receives all push messages Delete all delete all push messages Home Menu 6 1 1 Use this menu to connect your phone to the network and load the homepage of the wireless web service provider You can also press in Idle mode Navigating with the WAP browser To Press ...

Page 48: ...n stored in the cache Inbox read messages received from the web server Exiting the WAP browser Using bookmark options After saving an item press Options to access the following options Go to URL access the website Edit edit the address and name of the bookmark Delete delete the bookmark ...

Page 49: ...t to GPRS IP address enter the WAP gateway address User name enter the user ID Password enter the password Clear cache Menu 6 1 5 Use this menu to clear the cache which is the temporary memory that stores the web pages you have recently accessed Fun club Menu 6 2 Use this menu to access Samsung Fun Club the preset ...

Page 50: ...om various sources using the WAP browser and store them in your phone Viewing game information Scroll to the game you want and press Info Sounds Menu 6 4 This menu displays sounds downloaded from the wireless web or received in messages Java services may not available depending on your service provider ...

Page 51: ...delete all of the downloaded items in the Games More Sounds and Images folders 1 Press to check the folder s to be cleared features such as alarms calculator and currency exchange To access this menu press Menu in Idle mode and select Organiser Alarm Menu 7 1 Use this menu to set alarms to ring at a specific time ...

Page 52: ...creen select Autopower Enable If the phone is off when it is time for the alarm to ring Otherwise press Skip 4 Enter the time for the alarm and press OK To select an alarm melody press Melody 5 If necessary select AM or PM in 12 hour time format The colour of the date on the calendar changes to pink to indicate that a memo exists for that date ...

Page 53: ...to copy the memo to another date Move to change the date of the memo Time Date Menu 7 3 Calculator Menu 7 4 Use this menu to perform basic arithmetic functions such as addition subtraction multiplication and division 1 Enter the first number Press the left soft key to insert a decimal point and ...

Page 54: ...r deadline and press Otherwise press Skip Viewing the To do list When you select the To do list menu the tasks Delete delete the task Delete all delete all tasks Exit exit the To do list menu Voice memo Menu 7 6 Use this menu to record voice memos A voice memo can be up to 30 seconds ...

Page 55: ...ress Options to access the following options Play play back your voice memo Send send the voice memo via MMS Currency exchange Menu 7 7 Use this menu to do currency conversions 1 Enter the rate of foreign currency and press OK Press to insert a decimal point 2 Enter the amount of the source currency you want ...

Page 56: ...ht side of the phone 2 Access the FM Radio menu 3 Press Options and select Power On Off On Press to adjust the volume You can answer an incoming call or use other phone functions while listening to the radio The quality of the radio broadcast depends on the radio station s coverage in that particular area ...

Page 57: ...s Accept to turn on the specified radio channel Settings configure the settings for using an FM radio Volume set the radio volume Configure and activate an IrDA compliant infrared port on the computer Activate the infrared feature on the phone the IrDA icon appears on the top line Align the IrDA port on the phone with the IrDA port on the your computer ...

Page 58: ...to keypad lock Menu 9 2 2 Use this menu to set the phone to lock the keypad manually or automatically turns off After a specified time the display turns off and a digital clock displays Graphic logo Menu 9 2 5 Use this menu to display your service provider s logo instead of its name Dialing font color Menu 9 2 6 ...

Page 59: ...es for the display text Security Menu 9 6 Use this menu to protect the phone against Change PIN Menu 9 6 2 Use this menu to change your PIN The PIN check feature must be enabled to use this feature Phone lock Menu 9 6 3 The Phone lock feature locks the phone from unauthorised use ...

Page 60: ...o enter the phone password SIM lock Menu 9 6 6 The SIM lock feature allows your phone to work only Extra settings Menu 9 7 You can turn the automatic redialling or answering features on or off Auto redial make up to ten attempts to redial a phone number after an unsuccessful call Anykey answer answer an incoming call by ...

Page 61: ... digit phone password and press OK Solve problems To save the time and expense of an unnecessary service call perform the simple checks in this section before contacting a service professional When you switch on your phone the following messages may appear The password is preset to 00000000 You can ...

Page 62: ...our service provider No Service Network Failure or Not Done displays The network connection has been lost You may be Your correspondent cannot reach you Be sure that your phone is switched on pressed for more than one second Be sure that you are accessing the correct cellular network Be sure that you have not set an incoming call barring option ...

Page 63: ...from strong to weak Try moving the phone slightly or moving closer to a window if you are in a building No number is dialled when you re call a Health and safety information SAR certification information This phone meets European Union EU requirements concerning exposure to radio waves Your mobile phone is a radio transmitter and receiver ...

Page 64: ... level the actual SAR level of the phone while operating can be well below the maximum value This is because the phone is designed to operate at Precautions when using batteries Never use a charger or battery that is damaged in any way Use the battery only for its intended purpose If you use the phone near the network s base station it uses less power Talk and standby time are greatly affected by ...

Page 65: ...y connected to a charger for more than a week since overcharging may shorten its life Do not short circuit the battery Accidental short circuiting can occur when a metallic object like a coin clip or pen causes a direct connection between the and terminals of the battery metal strips on the battery For example do not carry a spare battery in a pocket or bag where the battery may contact metal obje...

Page 66: ...n it may cause interference or danger When connecting the phone or any accessory to another device read its user s guide for detailed Electronic devices Most modern electronic equipment is shielded from radio frequency RF signals However certain electronic equipment may not be shielded against the RF signals from your wireless phone Consult the manufacturer to discuss alternatives ...

Page 67: ...external RF energy Your physician may be able to assist you in obtaining this information Potentially explosive environments Switch off your phone when in any area with a potentially explosive atmosphere and obey all signs and instructions Sparks in such areas could cause an explosion or fire resulting in bodily injury or even death Users are advised to switch off the phone while at a ...

Page 68: ...ection in all conditions Therefore you should never rely solely on any wireless phone for essential communications like medical emergencies Certain features like Call Barring may need to be deactivated before you can make an emergency call Consult this document and your local cellular service provider Other important safety information Only qualified personnel should service the phone ...

Page 69: ...lure to observe these instructions may lead to the suspension or denial of telephone services to the offender or legal action or both Do not use the phone with a wet hand Doing so may cause an electric shock to you or damage to the phone Do not use or store the phone in dusty dirty areas as its moving parts may be damaged Do not store the phone in hot areas High temperatures can shorten the life o...

Page 70: ...s moving parts and prevent proper operation Do not put the phone in or on heating devices such as a microwave oven stove or radiator The phone may explode when overheated Use only the supplied or an approved replacement antenna Unauthorised antennas or modified ...

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