Solving Problems
100
The audio quality of the call is poor
• Check the signal strength indicator on the display
(
); the number of bars indicates the signal
strength from strong (
) to weak ( ).
• Try moving the phone slightly or moving closer to
a window if you are in a building.
No number is dialled when you recall a
phonebook entry
• Check that the number has been stored correctly,
by using the Phonebook Search feature.
• Re-store the number, if necessary.
If the above guidelines do not help you to solve
the problem, take a note of:
• The model and serial numbers of your phone
• Your warranty details
• A clear description of the problem
Then contact your local dealer or SAMSUNG
after-sales service.
101
Access Codes
There are several access codes that are used by
your phone and its SIM card. These codes help you
protect the phone against unauthorised use.
When requested for any of the codes explained
below, key in the appropriate code (displayed as
asterisks) and press the
OK soft key. If you make a
mistake, press the
C key one or more times until
the incorrect digit is cleared and then continue
entering the correct code.
The access codes except the PUK (
PIN Unblocking
Key) and PUK2 codes can be changed by using
Security menu options. See page 85 for further
details.
Important! Avoid using access codes resembling
emergency numbers, such as 112, so
that you do not dial an emergency
number accidentally.
Phone Password
The Phone Lock feature uses the phone password to
protect your phone against unauthorised use. The
phone password is supplied with the phone and is
factory set to “00000000.”
To...
Refer to ...
Activate/deactivate the
Phone Lock feature
page 86
(menu option
6.3).
Change the phone
password
page 87
(menu option
6.4).
