Samsung SF 5100 User Manual Download Page 86

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Troubleshooting

5. Carefully wipe the scanning glass with a soft, dry cloth.

If the glass is very dirty, first wipe it with a slightly dampened cloth,
then with a dry cloth. Be very careful not to scratch the glass surface.

00000000

000000

00000

0 0 0000

0 0 0 00000000

0 0 0 0000

0 0 0 00

0 0 0 0

6. Replace the roller in reverse order, and then close the control panel

firmly until it clicks into place.

00000000

000000000

0 0 00000000

0 0 000000

0 0 000

0 000

0000

08-Maintenance 12/10/99 5:32 AM Page 5

Summary of Contents for SF 5100

Page 1: ...Laser Facsimile User s Guide SF 5100 SF 5100P 00 Cover 12 10 99 5 16 AM Page 1 ...

Page 2: ...indows is a trademark of Microsoft Corporation IBM is a trademark of international Business Machines Centronics is a trademark of Centronics Data Computer Corporation Other name and the trademarks mentioned in this manual are trademarks of their respective holders 01 Contents 12 10 99 6 42 AM Page 1 ...

Page 3: ... Loading paper ______________________________________ 1 11 Paper type and size __________________________________ 1 13 Printing a demo page ________________________________ 1 14 Using the control panel ______________________________ 2 1 Using the number keypad ____________________________ 2 3 Setting up your fax number and name__________________ 2 6 Setting the time and date ______________________...

Page 4: ..._______________3 12 Sending a recall _____________________________________3 13 Monitoring a dual job status __________________________3 13 Automatic dialling One touch dialling___________________________________3 14 Speed dialling_______________________________________3 16 Searching for a number in the memory _________________3 18 Using the phonebook on your computer SF 5100P only __3 19 Broadcast...

Page 5: ...e checked by phone ____________ 6 10 Sending toner low information to the service company ___ 6 11 Cleaning the document scanner _______________________ 6 11 Managing the toner cartridge _________________________ 6 14 Chapter 5 Additional features Chapter 6 Troubleshooting FCC regulations _____________________________________ 7 1 Canadian radio interference regulations ________________ 7 1 FCC DEC...

Page 6: ...electrician Overload Do not plug too many electrical devices into a wall outlet or an extension cord An overloaded outlet is a fire and electrical shock hazard Cleaning Before cleaning the machine unplug it from both the power outlet and the telephone jack Clean exposed parts with a soft cloth slightly dampened with water Do not use aerosol cleaners Thunderstorms Unplug electrical appliances durin...

Page 7: ...uation 8 Use supplies or cleaning materials only as directed Keep all supplies and materials out of the way of children 9 The power supply turns this machine on and off Make sure that your machine is installed near an outlet and is easily accessible 10 Your machine is equipped with an energy saving device to conserve power when the machine is not in use The machine may be left on continuously 11 N...

Page 8: ...ting your machine and refer to them as needed to ensure the continued safe operation of your machine Follow all warnings and instructions marked on or supplied with the product Symbology High Voltage Warning Heated Surface Fuser Scanner motor Scanner motor bracket Scanner motor cover WARNING Use of the controls adjustments or performance of procedures other than those specified herein may result i...

Page 9: ...Installation 1 02 Installation 12 10 99 6 27 AM Page 2 ...

Page 10: ...ormation on connecting the parallel cable see the SF 5100P exclusive user s guide Power cord Telephone modem line cord These parts may look different The appearance varies according to country Handset cradle CD ROM For SF 5100P only For information on installing the CD ROM see the SF 5100P exclusive user s guide Laser printer scanner PC FAX user s guide SF 5100P Only No 1 3 5 7 9 No 2 4 6 8 10 No ...

Page 11: ...functions Front view Paper tray Automatic paper feeder Manual paper feeder SF 5100P only Document guides Paper guides Document tray Document feeder Control panel Paper exit tray Document exit tray Note Your machine may look slightly different than the illustration 1 2 Installation 02 Installation 12 10 99 6 28 AM Page 4 ...

Page 12: ... 0 0 0 0 0 0 0 0 0 0 Telephone line jack Extension telephone jack 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Toner cartridge Cover Cover release buttons right and left Rear view Inside Power cord connector Printer cable connector 02 Installation 12 10 99 6 28 AM Page 5 ...

Page 13: ...ut the extender on the tray if necessary Choosing a location To help guarantee the trouble free operation of your machine place it on a flat stable surface near your workstation Leave enough space to allow for easy paper loading and paper exiting as well as opening the front cover Do not place your machine In direct sunlight Near heat sources or air conditioners In dusty or dirty environments 02 I...

Page 14: ...radle 1 Plug the end of the coiled cord of the handset into the jack on the left side of your machine 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 2 Hold the cradle using your hand as shown 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0...

Page 15: ... 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Note There is a one touch plate built under the handset cradle You can use this plate with the supplied one touch label Write information on the label to remind you which number is stored in each position and attach the label on the plate To find the desired number rotate the plate facing you and slide it under the cradle when you are using the pl...

Page 16: ... cord which is supplied with your machine Extension phone optional If you want to use a regular phone or answering machine with your machine connect the phone into the EXT jack Plug the cord of your regular phone or answering machine into the TAM telephone answering machine lead and plug the TAD telephone answering device lead into the EXT jack at the back of the machine 0 0 0 0 0 0 0 0 0 0 0 0 0 ...

Page 17: ... steps below 1 Make sure that both the SF 5100P and the computer are turned off 2 Plug the cable into the connector on the back of the SF 5100P Push the metal clips down to fit inside the notches on the cable plug Power cord Plug one end of the cord into the back of the machine and the other end into a standard AC power outlet The machine will turn on and the display will show SYSTEM INITIAL If th...

Page 18: ...en the cover 2 Unpack the cartridge from its plastic bag and then remove the paper rolled the cartridge Holding on each end of the paper pull it straight out and then carefully remove it 3 Shake the cartridge from side to side 5 or 6 times to redistribute the toner evenly inside the cartridge 02 Installation 12 10 99 6 28 AM Page 11 ...

Page 19: ...0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 6 Close the cover Make sure that the cover is securely closed 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 5 Grasp the handle at the front of the cartridge and slide it down between the cartridge slots and push it firmly 02 Installation 12 10 99 6 28 AM...

Page 20: ...kness Note SF 5100P contains a manual paper feeder which allows you to feed print material one sheet at a time For information on using the manual feeder and loading special print material such as envelopes or transparencies refer to the SF 5100P exclusive user s guide 1 Pull the paper tray on the automatic paper feeder all the way up 2 Flex or fan the paper back and forth Do not fold or crease th...

Page 21: ... of the print material Slide the guides until they lightly touch the stack of print material Do not bend the print material Paper guide 3 Insert the paper with the print side facing you Place the print side facing you 02 Installation 12 10 99 6 28 AM Page 14 ...

Page 22: ... another package of the same kind of paper DO NOT use the following types of paper with your machine Continuous form feed paper Synthetic paper Thermal paper Multi sheet forms and documents Chemically treated paper Papers with raised embossed lettering To load paper with a preferred print side If you are using xerographic paper load the paper with the preferred print side facing down If you are us...

Page 23: ... page After installation you may want to run a simple test on your machine by printing out a demo page Press and hold down Demo button on the control panel until the machine to print a demo page 02 Installation 12 10 99 6 28 AM Page 16 ...

Page 24: ...Getting started 2 03 Getting Started 12 10 99 6 19 AM Page 1 ...

Page 25: ... e t o u c h d i a l Use to call most frequently used L C D d i s p l a y The display shows the current status of N u m b e r k e y p a d Use to dial numbers manually or to enter letters D e m o Press and hold down this button to print a demo page S p e e d Using the control panel 03 Getting Started 12 10 99 6 19 AM Page 2 ...

Page 26: ...hen a document is loaded use to choose the contrast characteristic of copied or transmit ted documents F l a s h S t a t u s Use to perform a switch hook operation such as call waiting Also use to switch the LCD while performing dual jobs R e d i a l P a u s e Use to redial the last phone number called You can also use it to add a pause when storing a number in the memory O H D On hook dial V R e ...

Page 27: ...acters special symbols or spaces Entering alphanumeric characters You can also include special symbols space plus sign etc in the name by using the 0 key See KEYPAD CHARACTER ASSIGNMENTS on page 2 4 1 Locate the button labeled with the letter you want then press the button repeatedly until the correct letter appears on the display For example to enter an O press 6 labeled MNO Each time you press 6...

Page 28: ...ursor by pressing then press the button The blinking cursor moves right and the next letter appears on the display 3 Select additional letters in the same way When you have finished entering the letters press Start Enter KEYPAD CHARACTER ASSIGNMENTS NAME OP 1 2 3 4 5 6 7 8 9 0 Space 1 A B C 2 D E F 3 G H I 4 J K L 5 M N O 6 P Q R S 7 T U V 8 W X Y Z 9 0 A s 03 Getting Started 12 10 99 6 19 AM Page...

Page 29: ...Search Delete to delete the number Inserting pause With some private telephone systems you must dial an access code 9 for example and listen for a second dial tone before dialling an outside number In such cases you must insert a pause in the number Insert a pause in a number when you are setting up a one touch or a speed dial number or when you dial a number without lifting the handset To insert ...

Page 30: ...move the cursor under the wrong digit then enter the correct number to change or press Search Delete to delete the number 5 Press Start Enter when the number on the display is correct The display asks you to enter your name 6 Enter your name using number keypad You can enter alphanumeric characters using the number keypad and include special symbols by pressing 0 repeatedly For details on how to u...

Page 31: ... select USA the time and date appears in the order of month day then year The EUROPE format will be displayed in the order of day month then year The display shows the currently set time and date using the selected date format 5 Enter the correct time and date using the number keypad Day 01 31 Month 01 12 Year four digits Hour 00 23 Minute 00 59 You can also use or to move the cursor under the dig...

Page 32: ...splay shows the current volume level 3 The change stores into memory and the machine returns to standby mode Alarm volume Key volume If you set the alarm volume menu ON alarm tone sounds when an error occurs If you set the key volume menu ON key tone sounds each time any key is pressed 1 Press Setup and or until VOLUME SETUP appears then press Start Enter The display shows ALARM VOLUME 2 Press Sta...

Page 33: ...Basic operation 3 04 Basic 12 10 99 6 09 AM Page 2 ...

Page 34: ...t tray Remove all staples paper clips and the like before feeding the docu ment Make sure any glue ink or correction fluid on the paper is completely dry before feeding the document Do not feed documents with pages that are different sizes or of different thicknesses ACCEPTABLE DOCUMENTS for ADF1 Sending a fax Effective scanning width Number of sheets which can be loaded at a time Thickness of doc...

Page 35: ...ning small characters or thin lines or print from a dot matrix printer SUPER FINE works well for documents containing extremely fine details SUPER FINE works only if the remote machine also has the SUPER FINE features Contrast Press the Rcv Mode Contrast button to compensate for the brightness or darkness of your outgoing document By pressing the Rcv Mode Contrast button repeatedly after loading a...

Page 36: ...o 20 sheets at a time If you insert more than one sheet make sure the bottom sheet enters first Stagger the leading edge of the sheets slightly and insert the sheets with a slight push to ensure they feed smoothly To add pages while the fax is being sent insert them into the loading slot on top of the already loaded sheets 4 If necessary use the Resolution and Rcv Mode Contrast button to change th...

Page 37: ... and call the remote machine 2 Press Start Enter after you finish talking The machine begins to transmit 3 Replace the handset Cancelling transmission Press Stop any time during transmission The machine continues to send the fax and the display shows a message warning you that the machine is in use Press Stop again Confirming transmission When the last page of your document has been sent successfu...

Page 38: ...lso respond to a voice request made by the person at the remote end Sending a voice request 1 Press OHD V Req while a document is being sent or received Voice request signal is stored and then sent to the remote fax machine after the document has been sent or received 2 When the phone rings pick up the handset and answer it You can cancel a voice request by pressing OHD V Req again while you are s...

Page 39: ...chine answers an incoming call and the caller can leave a message on the answering machine If the fax machine senses a fax tone on the line the call automatically switches over to the fax machine To use the ANS FAX mode you have to attach an answering machine to the extension telephone jack on your fax machine see page 1 7 In TEL mode the automatic fax reception is turned off You can receive a fax...

Page 40: ...ress Rcv Mode Contrast until the display shows TEL MODE 2 When the telephone rings pick up the handset and answer it 3 If you hear a fax tone or if the person on the other end asks you to receive a document press Start Enter 4 Replace the handset The machine begins receiving and returns to Standby mode when the reception is complete Distinctive ring pattern detection DRPD You can receive a call us...

Page 41: ...NS FAX MODE 2 When you get a call the answering machine answers it If the caller leaves a message the answering machine stores the message normally If your machine hears a fax tone on the line the fax receive mode is activated Notes If you have set your machine to ANS FAX mode and your answering machine is switched off or no answering machine is connected to your machine the fax machine will autom...

Page 42: ...ar fax tones press the keys 9 star nine star on the extension telephone The machine receives the document Press the buttons slowly in sequence If you still hear the fax tone from the remote machine try pressing 9 once again 9 is the remote receive start code preset at the factory The first and the last asterisks are fixed but you can change the middle number to whatever you choose For more informa...

Page 43: ...he image size by 1 increments from 50 to 130 Collation When this menu is set to ON the machine sorts the print jobs All pages of the document are printed in reverse order before the next copy is printed For example if you copy a three page job to print 2 copies the machine prints page 3 page 2 page 1 page 3 page 2 page 1 Making a simple copy To make a direct single copy without setting any options...

Page 44: ...en press Start Enter You can also press Start Enter without setting the number of copies The display shows the next option zoom rate 4 If you want to reduce or expand the image size enter the number of the desired zoom rate then press Start Enter The display asks you to turn the copy collation on or off Setting ON will sort the print job 5 Press or to choose ON or OFF 6 Press Copy or Start Enter t...

Page 45: ... redial memory in your machine retains the last 10 numbers called If you have dialled the same number multiple times the machine does not count the duplicates 2 Press or to search through the memory until you find the num ber you want 3 When the number you want appears on the display press Start Enter to dial If a document is loaded in the document feeder the machine automatically begins to send O...

Page 46: ...aller again Note If you do not have a special service that uses the switch hook signal do not press Flash Status during a call If you do you could disconnect the line Monitoring a dual job status Your machine can perform more than one of many functions simultane ously For example you can Receive a fax into the memory while making a copy Store a fax document for later transmission while printing an...

Page 47: ...r the number you want to store by using the number keypad then press Start Enter To insert a pause between numbers press Redial Pause a P appears on the display If you make a mistake while entering a number use or to move the cursor under the wrong digit then enter the correct digit or press Search Delete If the number is already assigned to another one touch button the display alerts you with the...

Page 48: ...dialling If you press and hold the one touch button where the phone number is already registered the display shows the number Press or to move the cursor to the desired number and edit the number When you complete editing press Start Enter Note When you press the one touch button stored for group dial the display briefly shows G REGISTERED to indicate that the button is used for group dial then yo...

Page 49: ...s Start Enter where xx represents the speed location you have selected at step 2 If the number you entered has already been assigned to another speed location the display alerts you with the registered speed location 4 To assign a name to the number enter the desired name For informa tion on how to enter names see page 2 3 Or If you do not want to assign a name skip this step 5 Press Start Enter w...

Page 50: ...ter Note When you press the speed dial number stored for group dial the display briefly shows G REGISTERED to indicate that the number is used for group dial then you can edit the number Sending a fax using a speed number 1 Load a document that you want to send by fax 2 Press Speed then enter a 2 digit speed dial location number 3 Press Start Enter to dial the number The number will be automatical...

Page 51: ...le searching through the machine s memory you will see that each entry is preceded by one of three letters T for one touch dial S for speed or G for group dial number These letters tell you how the number is stored 2 When the number you want appears on the display press Start Enter to dial If a document is loaded the document begins to be transmitted when the remote fax machine answers the phone S...

Page 52: ...al or 2 digit speed dial numbers in your computer and download the information to your SF 5100P Before using the phonebook feature you must install SmarThru programme in your computer Refer to the SF 5100P exclusive user s Guide 1 Start your Windows 2 Click Start on the taskbar and select the Programs from the Start menu 3 Select the Samsung SF 5100P on the Programs menu and select Phonebook 04 Ba...

Page 53: ... box will appear Selects the type of automatic dial Stores or edits the selected number Deletes the selected number Deletes all the Phonebook numbers Gets the Phonebook numbers stored in the SF 5100P machine Downloads the Phonebook numbers to the SF 5100P machine Displays information about the Phonebook Samsung Web Link button allows you to be linked to Samsung Electronics Web site Saves the Phone...

Page 54: ...steps 6 and 7 to store more numbers 9 When you have finished you must click Send Phonebook to down load the numbers to your SF 5100P machine 10 Click Exit NOTE One touch key and speed dial which are assigned in group dial are not deleted 3 21 Basic operation 04 Basic 12 10 99 6 09 AM Page 23 ...

Page 55: ...Advanced fax 4 05 Advanced 12 10 99 5 59 AM Page 2 ...

Page 56: ...ber then press Start Enter The stored number appears on the dis play 5 Press Start Enter to confirm the number The display asks you to enter another fax number to send the document to another location 6 Enter another fax number using the number keypad one touch dial or 2 digit speed dial number Note that you cannot use group dial numbers for another fax number The number appears on the display Pre...

Page 57: ...mber then press Start Enter The stored number appears on the display 5 Press Start Enter to confirm the number The display asks you to enter another fax number to send the document to another location Note If MEMORY FULL occurs while scanning into the memory the display will show Press or to select the option you want If you select CANCEL broadcasting is cancelled If you select DONE your machine p...

Page 58: ...t Enter The display shows the current time and asks you to enter the time when the fax is to be sent 9 Enter the time by using the number keypad then press Start Enter Enter the time in 24 hour format For example enter 2230 for 10 30 P M If you set a time earlier than the current time the document will be sent at that time on the following day 10 The document will be scanned into the memory before...

Page 59: ...RITY FAX appears then press Start Enter 4 Enter the number of the remote machine then press Start Enter To enter the number you can also press a one touch button including group dial button Otherwise press Speed enter a 2 digit speed dial number then press Start Enter The stored number appears on the display 5 Press Start Enter to confirm the number The display asks you to enter a name 6 If you wa...

Page 60: ...e Resolution or Contrast For details see page 3 2 2 Press Advanced FAX on the control panel The display shows the first menu BROADCASTING 3 Press or until SEND POLLING appears and press Start Enter 4 The display asks you to enter a 4 digit poll code The poll code is preset to 0000 at the factory which represents no poll code 5 If you want to use a poll code enter the 4 digit code except for 0000 t...

Page 61: ... The remote machine must be ready for polling 1 Call the remote fax machine 2 When you hear the fax tone press Advanced FAX The display shows RECEIVE POLLING 3 Press Start Enter The display asks you to enter a 4 digit code Poll code 0000 represents no code 4 If the remote machine is secured with a poll code you must enter the correct code and press Start Enter Or If the remote machine is not secur...

Page 62: ...machine s memory 1 Load the document face down If necessary adjust Resolution or Contrast For details see page 3 2 2 Press Advanced FAX on the control panel The display shows the first menu BROADCASTING 3 Press or until ADD SCHEDULE appears then press Start Enter The display shows the operation time and number currently reserved in the memory 4 Press or repeatedly until you find the operation to w...

Page 63: ...Additional features 5 06 Additional 12 10 99 5 51 AM Page 2 ...

Page 64: ...eport in one of the following ways see page 5 3 Automatically after each transmission ON Automatically only if an error occurs during transmission ERR No report printed at all OFF You can print this report manually at any time you want Schedule Information This list shows the document currently stored for delayed transmission priority transmission broadcasting and send polling The list shows the s...

Page 65: ...ystem data list For more information on printing the list see above Setting an option 1 Press Setup on the control panel The display shows the first menu FAX NUMBER NAME 2 Press or until SYSTEM SETUP appears then press Start Enter The display shows the first option menu LANGUAGE 3 Scroll through the options by pressing or repeatedly 4 When the option you want appears on the display press Start Ent...

Page 66: ...ly each time you send a fax Select OFF to turn this feature off Select ERROR to print only when an error occurs and the transmission was not successful FAX PAPER SIZE Select the paper size you will use for the recording paper LETTER A4 and LEGAL size are available TONER SAVE MODE You can preserve the toner supply with this mode Select ON to turn this feature on The machine prints documents using l...

Page 67: ...ess image at the bottom of the page to fit onto the recording paper size Enter the desired discard size from 0 through 30 mm using the number keypad and press Start Enter If the received page is outside the margin you have set it will be printed on two sheets of paper at the actual size If the data is within the margin and the auto reduction feature is turned on it will be reduced to fit onto the ...

Page 68: ...ased when the ECM is enabled Select ON to turn the error correction mode on Select OFF to turn the error correction mode off CALLER ID When you receive a call you can see the number of the person calling you if it is available from the network on which the call was made This option may not work when connected to a PABX Select ON to turn on caller ID display Select OFF to disable JUNK FAX BARRIER W...

Page 69: ... distinctive ring pattern detection you will need another telephone line at your location or someone available to dial your FAX number from outside Select ON to turn this feature on Select OFF to turn this feature off Select SET to setup or change the distinctive ring pattern detection The LCD displays WAITING RING Call your fax number from another telephone It is not necessary to place the call f...

Page 70: ... ten one touch buttons 1 through 10 that you want to use for group dial 4 The display asks you to confirm that you use this button for group dialling Press Start Enter Note If a number has already been stored in the location you chose the dis play shows Txx USED Then you are allowed to select OTHER or RENEW by pressing or Select OTHER to start over with a different location or RENEW to replace tha...

Page 71: ...To stop entering numbers press Stop Note that you cannot include one group number in another group dial number Select MEMBER DELETE to delete a number When the number that you want to delete is displayed press Start Enter 5 When you are finished press Stop Sending a fax using group dialling Multi address transmission You can use group dialling for broadcasting or delayed fax Follow the procedure o...

Page 72: ...roup dial numbers stored in the memory In addition all the Schedule Job operations you have reserved are also cancelled JOURNAL clears all records of transmissions receptions DEFAULT SETUP restores all the option settings to factory default 3 Press or until you find the item you want to clear then press Start Enter The display asks you to confirm your selection 4 Press Start Enter to confirm The s...

Page 73: ...Troubleshooting 6 07 Troubleshooting 12 10 99 5 41 AM Page 2 ...

Page 74: ... panel using your hand 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 2 Carefully remove the jammed document Then close the control panel firmly until it clicks into place 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Trouble...

Page 75: ...essage appears on the display Follow the steps below to clear the jam To avoid tearing the paper pull the jammed paper out gently and slowly IF JAMMED IN THE PAPER FEED AREA 1 Remove the jammed paper as shown below 2 After you have removed the jammed paper load the paper with the print side facing you Adjust the paper guides to match the width of the paper 07 Troubleshooting 12 10 99 5 42 AM Page ...

Page 76: ...there is any resistance and the paper does not move immediately when you pull stop pulling Continue with the next step IF JAMMED INSIDE THE MACHINE 1 Pulling the cover release buttons toward you open the cover 2 Remove the toner cartridge 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 07 Troubleshooting 12 10 99 5 42 AM Page 5 ...

Page 77: ...llow the procedures in Loading paper on page 1 11 to load paper properly Make sure that the adjustable guides are positioned correctly Do not overload the paper Up to 150 sheets can be loaded at a time Flex fan and straighten the paper before loading it Do not load wrinkled creased damp or highly curled paper Do not mix paper sizes Use only recommended print materials Make sure that the recommende...

Page 78: ...em in the fuser unit Unplug the power code and plug it back in If the problem still per sists please call for service MEMORY FULL The memory is full Either delete unnecessary docu ments or retransmit after more memory becomes available or split the transmission into more than one operation LCD error messages JAM NO CARTRIDGE Recording paper has jammed inside the unit or the toner cartridge is not ...

Page 79: ... toner cartridge has run out The machine stops Replace with a new toner cartridge Wait until the printer is on line TONER LOW TONER EMPTY The toner is almost empty Take out the toner cartridge and gently shake it By doing this you can temporarily re establish printing operations RETRY REDIAL The machine is waiting for a specified time interval to redial a previously busy station You can press Star...

Page 80: ...cument is the right size not too thick or thin Make sure that the cover is firmly closed You cannot receive faxes automatically The FAX or AUTO mode should be selected Is there paper in the machine Check if the display shows MEMORY FULL The machine will not send anything Make sure that the document is loaded face down TX should show up on the display You may have hung up the handset if you lift it...

Page 81: ...ck your scan glass for marks and clean it See page 6 11 The machine dials a number but fails to make a connec tion with another fax machine The other fax machine may be turned off out of paper or cannot answer incoming calls Speak with the other machine operator and ask them to sort out the problem You cannot store a document in the memory There may not be enough memory to store the document If th...

Page 82: ...shows the first setup menu FAX NUMBER NAME 3 Press or until MAINTENANCE appears then press Start Enter 4 Press or until you find CLEAN DRUM then press Start Enter The machine automatically pulls in a sheet of paper and prints it out The toner particles on the OPC drum surface are fixed to the paper 5 Press Stop to return to standby mode 6 9 Troubleshooting 08 Maintenance 12 10 99 5 32 AM Page 1 ...

Page 83: ...rt Enter If you want to protect your machine from being opened by an unauthorized person select OFF 5 Press Stop to return to standby mode Adjusting shading When the scanning unit gets dirty it might alter the shading value If your print has black lines or is blurred adjusting the shading may solve the problem Take the following steps 1 Load a sheet of white paper into the document feeder 2 Press ...

Page 84: ...vice company If you have set this notify toner low menu option to ON when the toner cartridge needs to be replaced your machine automatically sends a fax to your service company or the dealer to notify them that your machine requires a new toner cartridge This feature will be activated only when the phone number of the service company or the dealer is stored in your machine s memory by technician ...

Page 85: ... 0 0 0 0 2 Disassemble the white roller as follows Both ends of the white roller have plastic bushings that are snapped shut with small tabs on them Pull the bushing slightly inward then rotate the bushing until it reaches a slot A Then pull the roller upward B A B 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 ...

Page 86: ...h the glass surface 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 6 Replace the roller in reverse order and then close the control panel firmly until it clicks into place 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 08 Maintenance 12 10 99 5 32 AM Pag...

Page 87: ... 5 3 The toner save mode uses less toner than normal printing The printed image is much lighter and is adequate for printing drafts or proofs Replacing the toner cartridge When the toner cartridge is near the end of its life white streaks or hue changes will occur You can temporarily re establish the print quality by re distributing the remaining toner in the cartridge 1 Open the cover and remove ...

Page 88: ... 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 3 Unpack the cartridge from its plastic bag and then remove the paper rolled the cartridge Holding on each end of the paper pull it straight out and then carefully remove it Take the following steps to replace the toner cartridge 1 Pulling the cover release buttons toward you open the cover 08 Maintenance 12 10 99 5 32 AM Page 7 ...

Page 89: ...ce 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 4 Shake the cartridge from side to side 5 or 6 times to distribute the toner evenly inside the cartridge 6 Close the cover firmly 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 08 Maintenance 12 10 99 5 32 AM Page 8 ...

Page 90: ...6 17 Troubleshooting MEMO 08 Maintenance 12 10 99 5 32 AM Page 9 ...

Page 91: ...Appendix 09 Appendix 12 10 99 5 24 AM Page 2 ...

Page 92: ...separation between the equipment and the receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Do not make any changes or modifications to the equipment unless specified in the manual If such changes or modifications should be made you could be required to stop operating th...

Page 93: ...iate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is enco...

Page 94: ...BLE LASER RADIATION WHEN THIS COVER IS OPEN DO NOT OPEN THIS COVER VORSICHT UNSICHTBARE LASERSTRAHLUNG WENN ABDECKUNG GEÖFFENT NICHT DEM STRAHL AUSSETZEN ATTENTION RAYONNEMENT LASER INVISIBLE EN CAS D OUVERTURE EXPOSITION DANGEREUSE AU FAISCEAU ATTENZIONE RADIAZIONE LASER INVISIBLE IN CASO DI APERTURA EVITARE L ESPOSIZIONE AL FASCIO PRECAUCION RADIACION LASER IVISIBLE CUANDO SE ABRE EVITAR EXPONER...

Page 95: ...PPAREILÀ LASER DE CLASSE 1 TO IEC 825 Safety information PRODUCT SAFETY USA UL 1950 UL LISTING CANADA CSA C22 2 No 950 UL 1950 CSA Certification EEC EUROPE IEC 60950 EN60950 TUV GS Certification CB IEC 60950 LASER SAFETY EEC EUROPE HD 194 EN 60825 USA 21 CFR Chapter 1 Subchapter J CDRH Certified 09 Appendix 12 10 99 5 24 AM Page 6 ...

Page 96: ...y star emblem does not represent EPA endorsement of any product of service The equipment has been approved to Commission Decision CTR 21 for pan European single terminal connection to the Public Switched Telephone Network PSTN However due to differences between the individual PSTNs provided in different countries the approval does not of itself give an unconditional assurance of successful operati...

Page 97: ... C to 32 C Humidity 20 to 85 RH Auto dialer One touch dialing registration for 10 numbers Speed dialing registration for 80 numbers Document size Width 5 8 to 8 5 inches 148 to 216 mm Length Single page 5 to 14 inches 128 to 356 mm Multi pages 5 to 11 7 inches 128 to 297 mm Recording paper size for automatic feeder Letter 8 5 11 inches 216 279 mm A4 8 3 11 6 inches 210 297 mm Legal 8 5 14 0 inches...

Page 98: ... copy 3 10 D date and time setting 2 7 delayed fax 4 2 demo page printing 1 14 discard size 5 4 document jam clearing 6 1 loading 3 3 preparing 3 1 document exit tray setup 1 5 document tray setup 1 4 DRPD 5 6 dual job status 3 13 E editing group dial number 5 8 number or name 2 5 one touch dial number 3 15 speed dial number 3 17 error message 6 5 extension phone connection 1 7 receiving 3 9 F fax...

Page 99: ...uch dial editing 3 15 sending 3 15 storing 3 14 opc drum cleaning 6 9 P paper jam clearing 6 2 loading 1 11 size setting 5 3 type and size 1 13 pause 2 5 phonebook SF 5100P 3 19 phonebook list 5 1 polling receiving 4 6 sending 4 5 power cord connection 1 8 power failure report 5 1 power save mode 5 3 printer cable SF 5100P 1 8 priority fax 4 4 R recall 3 13 received journal 5 1 receiving in ans fa...

Page 100: ... 3 17 sending 3 17 storing 3 16 system data list 5 1 system setup auto reduction 5 4 caller ID 5 5 discard size 5 4 distinctive ring pattern detection 5 6 ECM mode 5 5 fax paper size 5 3 language 5 3 power save mode 5 3 RCV start code 5 5 rings to answer 5 4 send from memory 5 3 sending confirm 5 3 stamp RCV name 5 4 toner save mode 5 3 T telephone line connection 1 6 toner cartridge installing 1 ...

Page 101: ...ELECTRONICS Internet Home page http www samsungelectronics com P N JC68 00251K Rev 1 00 00 Cover 12 10 99 5 16 AM Page 2 ...

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Samsung SF 5100, User Manual

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