English
- 73
●
TROUBLESHOOTING
TROUBLESHOOTING
If the product does not function properly, please see the below for trouble shooting.
Problem
Cause and Solution
Page
Controller does not work.
► Check if the camera and peripheral devices are properly connected.
12~14
► Verify the setups of ID, protocol, and baud rates.
15~26
No picture is displayed on
monitor.
► Check if power cable is securely connected to the camera and the monitor.
Check if the video cable is properly connected. Consult the operation
manual of the system controller connected to the camera.
12~14
► Check if the iris of the lens is closed.
Adjust the menu for the iris of the lens.
40
► Check the camera’s fixed shutter speed.
Adjust the camera’s shutter menu.
40
The picture is too dark/bright.
► Check the camera’s Brightness menu.
Adjust the camera’s Brightness menu.
40
The monitor displays a white
image.
► Check if the iris of the lens is open.
Adjust the menu for the iris of the lens.
40
Picture is out of focus.
► Verify the distance between the camera and the subject, as well as the
subject’s surroundings.
Camera may have difficulty focusing on a subject against a white background.
-
► If Auto Focusing is having difficulty focusing on a particular subject, set
Focus Mode to Manual and adjust the focus by yourself.
38
► Use the camera’s reset menu to restore the camera settings in order to
default.
71
► Adjust Sharpness level.
47
► This can happen if the IR LED turns on with the zoom factor set to at least x21.
69
Digital noise appears in picture.
► Check if the video cable is properly connected.
-
► Make sure that the power cable and video cable do not exceed the
recommended maximum lengths.
27
► Adjust Sharpness level.
47
Picture’s colors are not good.
► Check the White Balance.
39
► Adjust Color Menu in Image Adj.
47
The picture is flickering.
► Check if the camera is pointing directly at a fluorescent light or sunlight. If
so, change the camera’s direction to remove the flickering.
-
troubleshooting