Samsung SCG20 Notes On Usage Download

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Notes on Usage

April 2023, 1st Edition

Imported by: SAMSUNG ELECTRONICS JAPAN Co., Ltd.

Manufactured by: Samsung Electronics Co., Ltd.

Phone and PHS operators collect and recycle unused

telephones, batteries and battery chargers at stores bearing

the logo regardless of brand and manufacturer to protect

the environment and reuse valuable resources.

・

Please keep the software

up-to-date. For details on how to

update the software, please refer to

the "

取扱説明書詳細版

(Full

Instruction Manual)" (Japanese).

・

In this manual, "Galaxy S23 Ultra /

Galaxy S23" is usually referred to

as the "product".

・

Company names and product

names referred to in this manual

are trademarks or registered

trademarks of respective compa-

nies. The TM and ® marks may be

omitted in this manual.

SCG20/SCG19

Summary of Contents for SCG20

Page 1: ...the 取扱説明書詳細版 Full Instruction Manual Japanese In this manual Galaxy S23 Ultra Galaxy S23 is usually referred to as the product Company names and product names referred to in this manual are trademarks or registered trademarks of respective compa nies The TM and marks may be omitted in this manual SCG20 SCG19 ...

Page 2: ...32 Precautions for Waterproofness Dustproofness 40 Notes on using Bluetooth Wireless LAN Wi Fi Functions 43 Notes on Data Communication Charge 47 Notes on Call Charge 47 Take Your Manners with You as Well 47 Appendix 48 After Sales Service 48 FCC RF Exposure Information 51 Export Administration Regulations 51 Intellectual Property Rights 52 ...

Page 3: ...not be eliminated Though 5G LTE WiMAX 2 GSM UMTS system has highly secure confidential communication features Only VoLTE LTE network is available when connecting to Japanese emergency services Since the product is a radio station under the Radio Law you may be asked to temporarily submit the product for inspection in accordance with the Radio Law The IMEI information of your phone is automatically...

Page 4: ...ng for example from malfunctions caused by combination with connected devices or software not related to the Company Malfunction repair or other handling of the product may result in changes or loss of captured or downloaded image data The Company is not liable for any damage or lost income resulting from recovery of these data It is recommended you save the important data on your PC s hard disk e...

Page 5: ...y the above means Do not discard the product together with regular trash Please cooperate in the collection of the product including optional accessories when it is no longer needed to protect the environment and effectively use resources The Company as appears in this manual refers to the following companies Sold by Contracted Carrier Imported by SAMSUNG ELECTRONICS JAPAN Co Ltd Manufactured by S...

Page 6: ...h or serious injury 1 may directly result from improper use Warning This sign denotes that death or serious injury 1 may result from improper use Caution This sign denotes that minor injury 2 or property damage 3 to property may result from improper use 1 Serious injury Loss of sight injuries burns high low temperature electric shocks bone fracture poisoning etc with subsequent complications or th...

Page 7: ...ates that disassembly is not allowed No liquids Indicates that use in a place where the product is likely to get wet or allowing the product to get wet is not allowed No wet hands Indicates that handling with wet hands is not allowed Do Indicates an action that must be obeyed at all times Unplug Indicates that the power plug must be disconnected from the outlet ...

Page 8: ... on an extremely hot day May cause fire burns injuries or electric shocks etc Don t Do not put the product into heating cooking devices such as microwave ovens IH cooker or high pressure containers such as pressure cookers May cause fire burns injuries or electric shocks etc Don t Do not pour sand soil or mud on the product or place the product directly on sand soil or mud Avoid touching the produ...

Page 9: ...ct against objects especially when carrying it in a clothing pocket Damage to the internal battery may cause fire burns or injury Examples to avoid Sitting or squatting with the product put in the pocket of trousers or skirt Clipping the product to a door or car door with the product in a jacket pocket Stepping on the product on a soft object such as a sofa bed or bedding or on the floor Tucking t...

Page 10: ...cks etc For waterproofness refer to the following uP 40 Precautions for Waterproofness Dustproofness No liquids Do not put liquids drinking water sweat seawater pet urine etc into the charging jack or the external connection terminal May cause fire burns injuries or electric shocks etc For waterproofness refer to the following uP 40 Precautions for Waterproofness Dustproofness Do Use the optional ...

Page 11: ...ct with bedding etc while using or charging the product May cause fire or burns etc Don t Do not stick metallic items such as stickers that contain metal on the wireless charger sold separately or the product May cause fire burns or injuries etc Don t Do not place metallic items such as straps and clips that contain metal between the wireless charger sold separately and the product May cause fire ...

Page 12: ...fect of radio wave on the equipment Do If charging is not completed after the specified charging time stop charging Overcharging etc may cause fire burns or injuries etc Do Turn the product OFF and stop charging before entering a place where there is a possibility of flammable gases being generated or where there is a possibility of dust being generated Ignition to flammable gas etc may cause expl...

Page 13: ...May cause fire burns injuries etc Don t Do not place the product on an unstable surface such as on a wobbly stand or on a tilted surface Be especially careful when the product is in vibration mode May fall and cause injuries etc Don t Do not use or store the product in damp dusty or hot areas May cause fire burns or electric shocks etc For waterproofness dustproofness refer to the following uP 40 ...

Page 14: ... used continuously or when the product is being charged Also be careful not to touch the product continuously and unintentionally by putting it in a clothing pocket or falling asleep The temperature of the product or designated charging equipment sold separately may become high during continuous use or charging such as when using applications making calls communicating data or watching videos Cont...

Page 15: ...ith clean water and receive medical care from a doctor immediately The substance inside the product may cause loss of sight or poor health etc Warning Don t Do not turn on or emit light with the light emitting part of the flash light close to a person s eyes Especially when you capture babies or infants keep the product enough distance away from babies and infants Such as vision disability may res...

Page 16: ...ng time The light gathering capabilities of the lens may cause fire burns injuries etc Do When boarding an airplane turn the product OFF or turn airplane mode ON As there are usage restrictions in an airplane follow the instructions from the airline The product s signals may adversely affect on board electronic equipment If you commit any prohibited acts such as using the phone in an airplane you ...

Page 17: ... volume is too loud making it difficult to hear surrounding sounds Do If you have weak heart be careful when setting the vibrate ringtone vibration or ringtone volume setting Surprised by sudden vibrate ringtone vibration or ringtone it may cause harmful effect on heart Do When you use electronic medical equipment check with the equipment manufacturer or distributor to determine how the equipment ...

Page 18: ... more than necessary May cause injuries etc Don t If the display part is accidentally broken and internal substance leaks out do not make the substance contact with your skin of face or hands clothes etc May cause eyes or skin problems etc If the substance gets into your eyes or mouth etc or comes into contact with your skin or clothes rinse with clean water immediately And if it gets into your ey...

Page 19: ...sample may cause injuries etc Do To use the product in a car check with the automobile manufacturer or dealer to determine how the product is affected by radio waves before using In some vehicle models the product s signals may cause the vehicle s electronic equipment to malfunction In that case stop using the product immediately Do If you develop skin problems stop using the product immediately a...

Page 20: ...s or electric shocks etc Don t If you hear thunder do not touch the specified charging equipment sold separately or the wireless charger sold separately May cause electric shocks etc Don t Do not short the charging jack while it is connected to the outlet Do not touch the charging jack with a part of your body such as your hand or finger May cause fire burns or electric shocks etc Don t Do not pul...

Page 21: ...o the product connected to the specified charging equipment sold separately May cause fire burns injuries or electric shocks etc Don t Do not charge any parts wet with liquids drinking water sweat seawater pet urine etc with the wireless charger sold separately Also do not charge the product in places exposed to water such as in a bathroom or near a humidifier May cause fire burns injuries or elec...

Page 22: ...mulates on the power plug If the product is used with dust adhering to it this may result in fire burns or electric shocks etc Do When you connect the specified charging equipment sold separately to the outlet do not fail to properly connect to the outlet If not firmly inserted this may result in fire burns or electric shocks etc Do When you disconnect the power plug from the outlet do not put exc...

Page 23: ...his may cause fire burns injuries electric shocks etc Do Immediately discontinue use if the charging jack is bent or deformed Do not try to straighten and re use a deformed charging jack The short of the charging jack may result in fire burns injuries electric shocks etc Unplug Leave the power plug unplugged from the outlet when not using the specified charging equipment sold separately If the pow...

Page 24: ...ire burns or electric shocks Caution Don t Do not touch a specified charging equipment sold separately continuously that has been connected to the outlet May cause burns etc SIM card Caution Do Be careful not to injure yourself finger etc with the cut section when handling SIM card The cut surface may be sharp and it may cause injuries etc ...

Page 25: ...fibrillators are in use outside of medical facilities such as in home care settings check with the device manufacturer to determine how the device is affected by electrical signals The product s signals may affect the operation of the electronic medical equipment Do When you can not move freely etc and you have difficulties to keep a distance of 15 cm or more from others turn the airplane mode on ...

Page 26: ...not put S Pen in a fire or attempt to heat it May cause fire burns or injuries etc Don t Do not puncture with a sharp object nail etc strike with a hard object hammer etc stomp on or apply excessive force on S Pen May cause fire burns or injuries etc Do If the substance inside S Pen gets into your eyes or mouth etc rinse with clean water and receive medical care from a doctor immediately The subst...

Page 27: ... using S Pen in a medical facility follow the instructions of the facility Insert the S Pen in the product and turn off the product The product s signals may affect electronic equipment and electronic medical equipment Do When you use electronic medical equipment check with the equipment manufacturer to determine how the equipment is affected by radio waves before using May cause harmful effect on...

Page 28: ... by the collecting municipalities Do To use the product in car check with automobile manufacturer or dealer to determine how S Pen is affected by radio waves before using In rare cases using S Pen in some vehicle models can cause the vehicle s electronic equipment to malfunction In that case stop using the product immediately Do If you develop skin problems stop using S Pen immediately and see a d...

Page 29: ...o If you experience any skin problems as a result of using the SIM card removal tool sample stop using it immediately and seek medical attention Itching rashes eczema etc sometimes occurs depending on your physical constitution and condition For parts materials uP 29 Material List Do Store the SIM card removal tool sample in a place where babies and infants cannot reach If it is accidentally swall...

Page 30: ...eating fire electric shocks injuries or short circuiting of electronic circuits Caution Do If you experience any skin problems as a result of using the USB cable CtoC sample stop using it immediately and seek medical attention Itching rashes eczema etc sometimes occurs depending on your physical constitution and condition For parts materials uP 29 Material List ...

Page 31: ... rubber gaskets Silicone Rear cover Glass AF coating Side key Volume key Aluminum Anodizing Rear camera window Glass AF coating Rear camera surrounding area Aluminum Anodizing Range AF sensor window Glass AF coating Range AF sensor surrounding area Aluminum Anodizing Flash Light Glass AF coating USB Type CTM connection terminal Corson Alloy Palladium nickel plating USB Type C connection terminal s...

Page 32: ...side Aluminum Anodizing SIM card tray rubber gaskets Silicone Rear cover Glass AF coating Side key Volume key Aluminum Anodizing Rear camera window Glass AF coating Rear camera surrounding area Aluminum Anodizing Flash Light Glass AF coating USB Type C connection terminal Corson Alloy Palladium nickel plating USB Type C connection terminal surrounding area LCP Speaker Aluminum Anodizing ...

Page 33: ...Painting Pen button Aluminum Anodizing Knock part Aluminum Anodizing Pen tip Elastomer SIM card removal tool sample Part Material Surface treatment Main unit SUS304 Barrel polishing USB cable CtoC sample Part Material Surface treatment Cable TPE Plug metal part SUS304 Nickel plating Plug outer covering PC ...

Page 34: ...he product main unit for Galaxy S23 Ultra including the S Pen SIM card when attached to the product main unit In the following cases do not use the product in extremely hot cold or humid places Use within an ambient temperature range of 5 to 35 and humidity range of 35 to 85 Charging equipment Accessory devices Clean the charging jack or the external connection terminal with dry cotton swabs etc e...

Page 35: ... or repair the product for Galaxy S23 Ultra including the S Pen Doing so might cause fault Modification of phones is in violation of the Radio Law and the Telecommunications Business Act Do not use the product while walking or driving a car or riding a motorbike or bicycle Using the product while driving a car or motorbike is prohibited by law Use of a phone while riding a bicycle may be punishabl...

Page 36: ...components the certification of conformity with technical regulations will become not valid Never use the product without the valid certification Doing so violates the Radio Law and the Telecommunications Business Act Take care not to place magnetized items such as magnetic cards speakers and TV sets near the product as it might cause malfunction Putting a strong magnetism close to the product mig...

Page 37: ... or sheets such as commercially available protective films or peep proof sheets are attached to the display In addition since the fingerprint recognition sensor of the product is built into the display it may not be possible to register or authenticate fingerprints When using a protective film make sure that the protective film is compatible with the fingerprint recognition sensor Fingerprint auth...

Page 38: ...riod of inactivity so regular recharging is recommended Depending on the use condition the internal battery may be inflated as it comes close to the end of its service life This is because of or caused by the properties of lithium ion battery and does not pose any safety risks The internal battery is a consumable item If the performance of the internal battery does not recover for example the usab...

Page 39: ...ng so may cause scratches or damage to the S Pen Do not subject the S Pen to strong impacts by dropping throwing or stepping on it Doing so may cause it to misoperate Do not use the S Pen if the tip is chipped or chiseled Doing so may damage the display or cause the display to misoperate Do not use a touch pen or S Pen that is not specified Doing so may damage the display or cause the display to m...

Page 40: ...Law As proof of this the Technical Conformity Mark is indicated as the following SIM card removal tool sample Do not force the SIM card removal tool sample Doing so might cause it to break or damage When disposing of it follow the rules regarding disposal in your area Do not use the SIM card removal tool sample for any other purposes except for what is written in this manual also do not use it on ...

Page 41: ... copyright law such as reproduction or quotation for private use In addition do not use or modify portraits or names of other individuals without their consent as it might infringe on rights of portrait Note that shooting and recording may be restricted at some live performances shows and exhibitions even for purpose of private use Be careful about the copyright and portrait right when posting ima...

Page 42: ...ters per minute from every direction from a distance of approximately 3 m for at least 3 minutes using water nozzle in 6 3 mm inner diameter 2 IPX8 equivalent means that a phone keeps functioning after being slowly submerged to depth of 1 5 m in static tap water at room temperature left there for 30 minutes and then taken out 3 IP6X equivalent means that dust does not enter the interior of a phone...

Page 43: ... use or store the product in a bathroom kitchen or other highly humid areas for a prolonged period There may be some water remaining on the product even after draining it The product can be used normally but remember to keep it away from objects you do not wish to get wet Also be careful as your clothes bag etc may get wet from the water remaining on the product You need to perform draining if wat...

Page 44: ...en wet drain the water thoroughly and wipe any remaining water using dry clean cloth Do not touch the specified charging equipment sold separately with wet hands Doing so may cause electric shock Do not use the specified charging equipment sold separately in a bathroom shower room kitchen or lavatory Doing so may cause fire burns injuries electric shocks malfunction etc Do not bring the product in...

Page 45: ...uced or disconnected by other devices Do not use the product in places where electromagnetic waves are generated or near electric products AV and OA equipment or other magnetized devices Subjecting the product to magnetic or electrical noise might increase noise and prevent it from performing communications The product is particularly susceptible to noise when it used near a microwave oven Using t...

Page 46: ...s amateur wireless stations collectively called other wireless stations from here on are operated in addition to home electrical appliances such as microwave ovens devices for industrial scientific and medical devices 1 Before using the product make sure that other wireless stations are not in operation nearby 2 In the event that instances of radio wave interference have occurred between the produ...

Page 47: ...reely connected anywhere within the radio wave range as it uses radio waves for exchanging information At the same time there is a risk that a malicious third party may obtain unauthorized access if security settings have not been configured You are recommended to configure security settings before using wireless LAN Wi Fi at your decision and responsibility The Company assumes no responsibility f...

Page 48: ...product uses the 2 4 GHz band DS SS OFDM and OFDMA are used as the modulation schemes The interference distance is about 40 m or less This means that all bandwidths can be used and that bands of mobile unit identification devices cannot be avoided Available channels differ depending on the country For use in an airplane check with the airline company in advance 5 GHz 6 GHz frequency band precautio...

Page 49: ...rforming the call ending operation If you forget the call ending operation the call charge will be high Take Your Manners with You as Well Use of the product is not allowed in the following places Do not listen to music or watch videos on your phone while driving a motor vehicle motorized bicycle or bicycle Use of the phone while driving a car or motorized bicycle is prohibited by law use while ri...

Page 50: ...y damages and loss of income should the contents of storage be altered or lost Recycled parts that meet the Company s quality standards are sometimes used for repair Mobile devices used up to now that are collected by the replacement phone delivery service are reused as replacement mobile devices after being reconditioned and repaired In addition mechanical parts replaced by the after sales servic...

Page 51: ...warranty period and during normal use that follows the precautions listed in the instruction manual the Company will repair the product for free 3 Repairs will not be free of charge in the following cases even during the warranty period Or repair may not be possible a If you did not follow the instruction manual and use the product correctly b If the product broke or was damaged by unauthorized re...

Page 52: ...epair and Delivery Support with Cloud To ensure long term reliable use of au UQ mobile devices we offer a monthly membership after sales service program called Repair and Delivery Support with Cloud This is a service that extends coverage for all kinds of problems including breakdown theft and loss For details of monthly usage fee and services refer to the au UQ mobile website For customers with a...

Page 53: ...y be subject to the Japan Export Administration Regulations Foreign Exchange and Foreign Trade Law and its related laws In addition U S Export Administration Regulations may apply to the product and its accessories To export and re export the product and its accessories take the required measures on your responsibility and at your expenses For details on the procedures contact the Ministry of Econ...

Page 54: ... and the Wi Fi logo are registered trademarks of the Wi Fi Alliance is a registered trademark of FeliCa Networks Inc iWnn of OMRON SOFTWARE Co Ltd is used for conversion methods iWnn OMRON SOFTWARE Co Ltd 2008 2023 All Rights Reserved QR code is a registered trademark of the DENSO WAVE Incorporated USB Type CTM is a trademarks of the USB Implementers Forum All other company names and product names...

Page 55: ...0 app There are various support information that will be useful when you are in trouble App Website My au app au Support web Consultation is easy anytime anywhere via chat AI will respond quickly 24 hours a day and advisors will respond in detail Message http kddi l jp Gf9 Japanese http kddi l jp Bz6 Japanese http kddi l jp mFH Japanese Check here to download ...

Page 56: ...de switching My UQ mobile app UQ mobile Support web Consultation is easy anytime anywhere via chat AI will respond quickly 24 hours a day and advisors will respond in detail Chat http kddi l jp jQX Japanese http kddi l jp j9z Japanese http kddi l jp FJ7 Japanese Check here to download There are various support information that will be useful when you are in trouble ...

Page 57: ...service reception Business hours 9 00 20 00 RepairandDeliverySupport 7daysaweek Tollfree From au cell phones UQ mobile general subscriber phones 0120 925 919 Repair and Delivery Support Repair and Delivery Support with Cloud Service for Members ...

Page 58: ...Co Ltd Manufactured by Samsung Electronics Co Ltd Phone and PHS operators collect and recycle unused telephones batteries and battery chargers at stores bearing the logo regardless of brand and manufacturer to protect the environment and reuse valuable resources ...

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Samsung SCG20, Notes On Usage

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