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5. Troubleshooting
19. I cannot boot up the computer with a USB floppy drive or from USB memory.
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Check if the diskette is bootable.
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This may happen when the booting priority of the device is low. In this case, change the
booting priority in the BIOS SETUP.
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When shutting down the computer
20. The computer is not shut down
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If Windows does not end normally, you can forcibly shut down the system by pressing the
Power button. If the power-saving feature is activated on the Power button, press the Power
button for more than 4 seconds to turn the computer off. If the computer is then turned on again,
Check Disk is automatically run.
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Windows / Screen Related Problems
21. The computer hangs while running a program.
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If the running program causes an error:
In Windows XP, press the windows security button, select the application program and click on
End Task in the Applications tab of the [Windows Task Manager] window.
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If Windows does not respond, restart the computer. Restart the computer by pressing the Power
button.
22. No picture is displayed on the external monitor.
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Press the Menu button then click Switch LCD/CRT Monitor function key and check if the screen
output is output to another display device.
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Check if the hardware is out of order referring to the descriptions in the LCD related section of
the Hardware Troubleshooting.
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Power-Saving Mode Related Troubles
29. Connecting a USB device to the computer in standby mode.
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If a USB device is connected to the computer in standby mode, the screen may be abnormally
displayed.
You have to connect a USB device when the computer is operating normally.
30. A USB device is not working normally when the computer returns from standby mode.
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In this case, separate and reconnect the USB device.
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