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6.

 troubleshooting

PROBLEM

SOLUTION

The refrigerator does not 
work at all or it does not chill 
sufficiently.

 Check that the power plug is properly connected.

  Is the temperature control on the display panel set to the correct temperature? 

Try setting it to a lower temperature.

 Is the refrigerator in direct sunlight or located too near a heat source?

  Is the back of the refrigerator too close to the wall and therefore keeping air from circulating?

The food in the fridge is frozen.

  Is the temperature control on the display panel set to the correct temperature?  

Try setting it to a warmer temperature.

 Is the temperature in the room very low?

  Did you store the food with a high water content in the coldest part of the fridge? Try moving 

those items into the body of the fridge instead of keeping them in the CoolSelect Zone™ 
drawer.

You hear unusual noises or 
sounds.

 Check that the refrigerator is level and stable.

 Is the back of the refrigerator too close to the wall and therefore keeping air from circulating?

 Was anything dropped behind or under the refrigerator?

  A “ticking” sound is heard from inside the refrigerator. This is normal and occurs because 

various accessories are contracting or expanding in relation to the temperature of the 
refrigerator interior.

The front corners of the 
appliance are hot and 
condensation is occurring.

  Some heat is normal as anti-condensators are installed in the front corners of the refrigerator 

to prevent condensation.

  Is the refrigerator door ajar? Condensation can occur when you leave the door open for a 

long time.

Ice is not dispensing.

  Did you wait for 12 hours after installation of the water supply line before making ice?

 Is the water line connected and the shut-off valve open?

  Did you manually stop the ice making function?  

Make sure Ice Type is set to Cubed or Crushed.

 Is there any ice blocked within the ice maker bucket?

 Is the freezer temperature too warm? Try setting the freezer temperature lower.

You can hear water bubbling in 
the refrigerator.

  This is normal. The bubbling comes from the refrigerant coolant liquid circulating through the 

refrigerator.

There is a bad smell in the 
refrigerator.

 Has a food item spoiled?

 Make sure that strong smelling food (for example, fish) is wrapped so that it is airtight.

 Clean out your freezer periodically and throw away any spoiled or suspect food.

Frost forms on the walls of the 
freezer.

 Is the air vent blocked? Remove any obstructions so air can circulate freely.

 Allow sufficient space between the foods stored for efficient air circulation.

 Is the freezer door closed properly?

Water dispenser is not 
functioning.

 Is the water line connected and the shut-off valve open?

  Has the water supply line tubing been crushed or kinked?  

Make sure the tubing is free and clear of any obstruction.

  Is the water tank frozen because the refrigerator temperature is too low?  

Try selecting a warmer setting on the main display panel.

Summary of Contents for RSG5F series

Page 1: ...of the freezer shelf space Ice cubes are quickly produced and the clear ice bucket lets you easily see the amount of ice cubes produced Tall Dispenser This tall dispenser serves chilled filtered wate...

Page 2: ...dity in the crisper the fine mesh holes in the polymer control the flow of moisture through between holes according to the humidity in the bin Twin Cooling Plus With TWIN Cooling Plus the refrigerator...

Page 3: ...thing you must NOT touch Represents something you must follow Indicates that you must disconnect the power plug from the socket Represents a ground is needed to prevent electric shock It is recommende...

Page 4: ...from stoves room heaters or other appliance Allow sufficient space to install the refrigerator on a flat surface If your refrigerator is not level the internal cooling system may not work correctly Do...

Page 5: ...enter The appliance is not intended for use by persons including children with reduced physical sensory or mental capabilities or lack of experience and knowledge unless they have been given supervisi...

Page 6: ...refrigerators remove the door door seals door latch so that small children or animals cannot become trapped inside Leave the shelves in place so that children may not easily climb inside R600a or R13...

Page 7: ...an Carry 9 Wine Rack optional 10 Shelves 11 Foldable Shelf 12 Beverage Station 13 Egg Container 14 Coolselsect Zone 15 Door Bins 16 Fruit Vegetable Drawer Name of each component 3 Names and basic func...

Page 8: ...iry Bin 8 Tilt Can Carry 9 Wine Rack optional 10 Shelves 11 Foldable Shelf 12 Beverage Station 13 Egg Container 14 Fresh Drawer 15 Door Bins 16 Fruit Vegetable Drawer Name of each component RSG5F Door...

Page 9: ...ter Filter 7 Dairy Bin 8 Tilt Can Carry 9 Wine Rack optional 10 Shelves 11 Foldable Shelf 12 Egg Container 13 Fresh Drawer 14 Door Bins 15 Fruit Vegetable Drawer Name of each component RSG5D Door Hand...

Page 10: ...press and hold this button for 3 seconds to reset the filter schedule lighting button Press the lighting button for the dispenser LED lamp to stay on fridge button Press the fridge button to set the f...

Page 11: ...e Lighting feature off Power Cool This icon will light up when you activate the Power Cool feature by pressing the Fridge button repeatedly For a quick fridge cool down use Power Cool If you select Po...

Page 12: ...e Station Optional Can be used to store the frequently used items such as canned beverages and snacks and allows access to these items without opening the refrigerator door 10 Egg Container Best place...

Page 13: ...The temperature of the Freezer or the Fridge may rise from opening the doors too frequently or if a large amount of warm or hot food is placed in either side This may cause the digital display to blin...

Page 14: ...temperature Temperature of each Fridge compartment is different according to the position Temperature displayed on the Display Panel is the temperature of sensor it can be differ with real temperatur...

Page 15: ...zen state making it easy to cut for cooking In addition when Thaw ends the CoolSelect Zone Drawer returns to the original Chill condition To cancel this function mid cycle just press any button beside...

Page 16: ...his operation press the Quick Cool button again and the CoolSelect Zone Drawer returns to the previously set temperature 4 5 Cool When Cool is selected the temperature in the CoolSelect Zone Drawer wi...

Page 17: ...al as anti condensators are installed in the front corners of the refrigerator to prevent condensation Is the refrigerator door ajar Condensation can occur when you leave the door open for a long time...

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