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Error Items

LED

TROUBLE

TESTING

I/M-SENSOR (R on 
Twin I/M units) 

Ice Maker Sensor Error- open or short-circuit, connector failure. 
Cause is also a temperature reading > 122°or < -58 ° F

The voltage at MAIN PCB 
Sensor between 4.5V~1.0V

R-SENSOR 

Refrigerator Room Sensor Error- open or short-circuit, connector 
failure. Cause is also a temperature reading > 122°or < -58 ° F.

The voltage at MAIN PCB  
Sensor between 4.5V~1.0V

DEFROST SENSOR 
OF R ROOM 

Ref. Defrost Sensor Error- open or short-circuit, connector failure. 
Cause is also a temperature reading > 122°or < -58 ° F

The voltage at MAIN PCB 
Sensor between 4.5V~1.0V

R-FAN ERROR 

This error indicates the Refrigerator Evap Fan is not spinning at the 
correct RPM or the fan feedback line is open.

Fan voltage at MAIN PCB  
shall be between 7V~12V

I/M FUNCTION 
ERROR(R on Twin I/M)  

This error indicates the Ice tray has not returned to level after an ice 
harvest. The error is displayed after three failed attempts.

Replace I/M

R-DEFROSTING 
ERROR 

Refrigerator Room defrost heater- open or short-circuit, connector 
failure, or defective temperature fuse/bi-metal.  Defrost on over 80 
minutes

Disconnect defrost connector 
from PCB,  check resistance

PANTRY-DAMPER-
HEATER ERROR 

Sensor system in Pantry Room errors

Disconnect heater connector 
from PCB,  check resistance

PANTRY-SENSOR 
ERROR

CR Room Sensor Error- This can be an open or short-circuit, contact 
failure. Cause is also a temperature reading > 122°or < -58 ° F.

The voltage of MAIN PCB 
Sensor between 4.5V~1.0V

WATER HEATER 
ERROR 

Error is displayed when the water reservoir tank heater is open or 
shorted 

Disconnect heater connector 
from PCB,  check resistance

EXT-SENSOR 

Ambient Temp. Sensor Error- open or short-circuit, connector failure. 
Cause is also a temperature reading > 122°or < -58 ° F

The voltage at MAIN PCB 
Sensor between 4.5V~1.0V

F-SENSOR 

Freezer Compartment Sensor Error- open or short-circuit, connector 
failure. Cause is also a temperature reading > 122°or < -58 ° F

The voltage at MAIN PCB 
Sensor between 4.5V~1.0V

F-DEF-SENSOR 

Freezer Room Defrost Sensor Error- open or short-circuit, connector 
failure. Cause is also a temperature reading > 122°or < -58 ° F

The voltage at MAIN PCB 
Sensor between 4.5V~1.0V

F-FAN ERROR 

This error indicates the Freezer Evap. Fan is not spinning at the 
correct RPM or the fan feedback line is open.

Fan voltage at MAIN PCB  
shall be between 7V~12V

C-FAN ERROR 

This error indicates the Condenser Fan is not spinning at the correct 
RPM or the fan feedback line is open.

Fan voltage at MAIN PCB  
shall be between 7V~12V

FRENCH DOOR ICE 
ROOM SENSOR 

Ice Room Sensor Error- open or short-circuit, connector failure. 
Cause is also a temperature reading > 122°or < -58 ° F

The voltage at MAIN PCB 
Sensor between 4.5V~1.0V

F-DEFROSTING 
ERROR 

Freezer defrosting heater- open or short-circuit, connector failure, or 
defective temperature fuse/bi-metal.  Defrost on for over 80 minutes

Disconnect defrost connector 
from PCB,  check resistance

FRENCH DOOR ICE 
ROOM FAN ERROR 

This error indicates the Ice Room Compartment Evap. Fan is not 
spinning at the correct RPM or the fan feedback line is open.

Fan voltage at MAIN PCB  
shall be between 7V~12V

Uart ERROR 
COMMUNICATION 

This error is not applicable, if the error is detected during diagnostic 
testing please ignore it.

No Repair Necessary

L

M ERROR 

COMMUNICATION 

Communication error within the Main PCB 

Replace main PCB

P

M ERROR 

COMMUNICATION 

Communication between the Main PCB and Keypad 

Check wiring in door & 
cabinet, Panel PCB, Main 
PCB

                                                                       Samsung 'Refrigerator' Diagnostic Code Quick Guide

 

 

3

Summary of Contents for RF265AA**/XAA

Page 1: ...s simultaneously for 8 12 seconds No sound when both buttons are pressed at the same time until the display quits blinking Release the buttons and read Fault Codes This will also cancel the Fault Mode created by self diagnosis at power up Forced Mode Press the Pwr Freeze Fridge buttons simultaneously for 8 12 seconds No sound when both buttons are pressed at the same time until the display beeps a...

Page 2: ...it is lower than 1 5Ԭ for more than 5 minutes it will do a harvest with or without ice in the tray then fill with water 58 minutes after water is supplied to the Ice Tray the Ice Maker Sensor temperature will be checked When the Ice Maker Sensor maintains lower than 1 5Ԭ for 5 minutes it completes the harvest if the ice bin is not sensed as full Filling the tray After the water fill is completed t...

Page 3: ...nsor Error open or short circuit connector failure Cause is also a temperature reading 122 or 58 F The voltage at MAIN PCB Sensor between 4 5V 1 0V F SENSOR Freezer Compartment Sensor Error open or short circuit connector failure Cause is also a temperature reading 122 or 58 F The voltage at MAIN PCB Sensor between 4 5V 1 0V F DEF SENSOR Freezer Room Defrost Sensor Error open or short circuit conn...

Page 4: ... 5 3 12 VDC Yel Blk CN78 7 8 Pantry Disp 9 11 Blu Wht 12vdc 10 11 Sw input Prp Wht 5vdc CN50 Display 4 6 Org Pnk 13vdc 5 6 Yel Pnk 5vdc CN32 Sensor 1 4 Ambient Sensor Wht Wht 1 2 2 vdc CN90 Ice Maker 1 2 Eject Motor Red Blk 12 4 3 Ice Sensor Wht Wht 2 3 5 8 Test Switch Gry S Blu 6 8 5vdc Blu 7 8 Hall IC Out Prp S Blu 8 GND S Blu CN30 Sensors Switches 1 5 Freezer Dr Sw Blk Gry 2 CN50 7 R Door Sw Pr...

Page 5: ...e resistance Ohm DISPLAY operating part PANTRY DISPLAY operating part ICE MAKER operating part SWITCH SENSOR part SMPS power part PANTRY ROOM DAMPER operating part FAN MOTOR operating part AC load operating part HEATER COMP ETC AC INPUT AC INPUT AC INPUT AC INPUT AC INPUT 240 120 10 10 55 220 110 441 1323 5290 1323 5290 55 220 102 407 1323 5290 RF265AA XAA RF265AB XAA RF265AC XAA 5 ...

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