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Samsung RF22R7351DT User Manual Download Page 79

English 

79

Tr

ouble

shoo

ting

Smart Grid (applicable models only)

Symptom

Action

What Do I Need 
to use the Energy 
Management and 
Smart Grid functions?

To use the Smart Grid (Demand Response) and Energy 
Management functions on your refrigerator, you need the 
following:
Devices
•  A wireless access point (router)
•  A Samsung Energy Management-supported refrigerator
•  A smartphone
Registration
•  Connect your refrigerator to your home Wi-Fi network.
•  Register for the EMS service with your electric company. 

Your electric company must have an EMS (Energy 
Management System) supporting SEP (Smart Energy profile).

App
•  Download the SmartThings app from the Google Play Store, 

Apple App Store, or Samsung Galaxy Apps.

•  Install and run the SmartThings app on your smartphone.

Why isn’t the Energy 
Management function 
working normally?

•  Make sure that your home router is operating normally with 

proper Internet service and connection.

•  Make sure that the refrigerator is connected to the AP 

(router).

Checkpoints
•  Connect your smartphone to the router (AP, Access Point), 

and then check if you can browse the Internet on the 
smartphone.

Why isn’t the Delay 
Defrost Capability 
working normally?

•  Make sure that your home router is operating normally with 

proper Internet service and connection.

Untitled-1   79

2021-06-22     4:44:31

Summary of Contents for RF22R7351DT

Page 1: ...Refrigerator User manual Free Standing Appliance Untitled 1 1 2021 06 22 4 44 19 ...

Page 2: ...ings 10 Usage cautions 12 Cleaning cautions 13 Critical disposal warnings 14 Installation 15 Refrigerator at a glance 15 Step by step installation 18 Operations 38 Main panel 38 SmartThings 47 SMART GRID Function Demand Response 50 Dispenser panel 53 Special features 54 Maintenance 60 Handling and care 60 Cleaning 69 Replacement 70 Troubleshooting 72 General 72 Do you hear abnormal sounds from the...

Page 3: ...f your refrigerator needs service 83 Limited Warranty for Original Purchaser 83 Obligation to the Original Owner 84 Exclusions of the Warranty 84 Regulatory Notice 85 FCC Notice 85 IC Notice 86 Open Source Announcement 87 Untitled 1 3 2021 06 22 4 44 19 ...

Page 4: ... of your refrigerator may differ slightly from the refrigerator described in this manual If you have any question contact us at 1 800 SAMSUNG or find help and information online at www samsung com Refrigerant squirting out of the pipes could ignite or cause an eye injury When refrigerant leaks from the pipe avoid any naked flames and move anything flammable away from the product and ventilate the ...

Page 5: ... State of California Proposition 65 Warning WARNING Cancer and Reproductive Harm www P65Warnings ca gov Important safety precautions Warning Risk of fire flammable materials WARNING R 600a is used as a refrigerant This product contains flammable gas Refrigerant R 600a contact your local authority in regard to safe disposal of this product In order to avoid the creation of a flammable gas air mixtu...

Page 6: ...ed and that old hose sets should not be reused When positioning the appliance ensure the supply cord is not trapped or damaged Do not locate multiple portable socket outlets or portable power supplies at the rear of the appliance WARNING Fill with potable water only Keep ventilation openings in the appliance enclosure or in the built in structure clear of obstruction Do not use mechanical devices ...

Page 7: ...Of Reach Of Children And Not In The Vicinity Of Freezer Or Refrigerator This appliance is intended to be used in household and similar applications such as staff kitchen areas in shops offices and other working environments farm houses and by clients in hotels motels and other residential type environments bed and breakfast type environments catering and similar non retail applications Severe warn...

Page 8: ...rd into the space behind the appliance When moving the refrigerator be careful not to roll over or damage the power cord This may result in an electric shock or fire Never unplug your refrigerator by pulling on the power cord Always grip the plug firmly and pull straight out from the outlet Damage to the cord may cause a short circuit fire and or electric shock Do not install this appliance near a...

Page 9: ...her potential lightning attractors as an electrical ground You must ground the refrigerator to prevent any power leakages or electric shocks caused by current leakage from the refrigerator Current leakage may result in an electric shock fire explosion or problems with the product Plug the power plug into the wall socket firmly Do not use a damaged power plug damaged power cord or loose wall socket...

Page 10: ...n the doors and cabinet are necessarily small Be careful when you open the doors if children are in the area Do not let children hang on the door or door bins A serious injury may occur Do not let children go inside the refrigerator They could become trapped Do not insert your hands into the area under the appliance Any sharp edges may cause personal injury Do not store pharmaceutical products sci...

Page 11: ...r filled with water on the appliance If spilled there is a risk of fire or electric shock Never stare directly at the UV LED lamp for long periods of time This may result in eye strain due to the ultraviolet rays Do not put a fridge shelf into the refrigerator upside down The shelf stopper will not work The glass shelf could fall and cause personal injury Keep fingers out of pinch point areas Clea...

Page 12: ...tely Use only the ice maker provided with the refrigerator To get the best performance from the product Do not place food too close to the vents at the rear of the refrigerator as this can obstruct free air circulation in the refrigerator compartment Wrap food up properly or place it in airtight containers before putting it into the refrigerator Please observe maximum storage times and expiration ...

Page 13: ...ric shock or fire Do not spray cleaning products directly on the display Printed letters on the display may come off If any foreign substance such as water has entered the appliance unplug the power plug and contact your nearest Samsung service center Failing to do so may result in an electric shock or fire Use a clean dry cloth to remove any foreign matter or dust from the power plug blades Do no...

Page 14: ...e refrigerant Contact your local authorities regarding safe disposal of this product When disposing of this refrigerator remove the door door seals and door latch so that small children or animals cannot become trapped inside Children should be supervised to ensure that they do not play with the appliance If trapped inside the child could be injured or suffocate to death Cyclopentane is used in th...

Page 15: ...rformed by a qualified technician Dispose of the product packaging material in compliance with the local regulations To prevent electric shock unplug the power plug before servicing or replacing parts Refrigerator at a glance The actual refrigerator and provided component parts of your refrigerator may differ from the illustrations in this manual depending on the model and the country Type A 01 02...

Page 16: ...B 01 02 05 04 06 08 09 07 01 Auto Ice Maker 02 Slide in shelf 03 Autofill Pitcher 04 Main panel on the FlexZone handle 05 FlexZone 06 Freezer 07 Door bins 08 Slide in shelf 09 Water filter applicable models only Untitled 1 16 2021 06 22 4 44 20 ...

Page 17: ... section If you close a door forcefully the other door may open When a door is opened the interlock switch automatically disables the auger motor of the ice maker for safety reasons If the internal or external LED lamp is out of order contact a local Samsung service center If the door is left open for too long the top internal LED will blink This is normal Door bins Your refrigerator ships with do...

Page 18: ...all the refrigerator next to a fixed wall you must provide a minimum clearance of 3 3 4 95 mm from the wall to allow the door to swing open NOTE To facilitate moving your refrigerator to its final location be sure to measure the width and height of doorways thresholds ceilings stairways and anything else that needs to be taken into consideration to ensure you can move your refrigerator safely The ...

Page 19: ...2 1 8 1578 mm 04 13 2 8 335 mm 05 35 6 8 908 mm 06 24 610 mm 07 4 6 8 122 mm 08 2 3 8 61 mm 09 42 6 8 1088 mm 10 44 1 4 1125 mm NOTE The measurements in the table above may differ slightly from the actual measurements depending on the measuring and rounding method Untitled 1 19 2021 06 22 4 44 21 ...

Page 20: ...The surface you install the refrigerator on must support a fully loaded refrigerator To protect the floor put a large piece of cardboard along the path to the refrigerator s final installation location Once the refrigerator is in its final position do not move it unless necessary to protect the floor If you have to move the refrigerator place thick paper or cloth such as old carpets along the path...

Page 21: ...o remove and then re install the refrigerator s doors If you do not need to remove the doors go to page 30 to continue the installation procedure WARNING Unplug the power cord of the refrigerator before removing the doors Tools required not provided Phillips screwdriver Flat heat screwdriver Socket wrench 3 8 10 mm Pliers Allen wrench 1 4 5 mm Untitled 1 21 2021 06 22 4 44 21 ...

Page 22: ...e wires and the water tube from the left side door Do the following sequentially Decouple the connector While holding down one end of the water line coupler disconnect the water tube CAUTION Keep the water tube clips out of children s reach 3 Gently draw up the clamp in several steps To prevent finger injuries do not apply a sudden force to the clamp Untitled 1 22 2021 06 22 4 44 22 ...

Page 23: ...inge Be careful not to damage the connector wires when you remove the hinge NOTE Be careful not to drop the hinge on the floor 6 Gently pull up the door vertically to remove Do not apply excessive force to the door The door may fall causing physical injury 7 Lay the door down on a flat surface CAUTION Please put the door down slowly to prevent scratches Untitled 1 23 2021 06 22 4 44 22 ...

Page 24: ...y Make sure the refrigerator is off before disconnecting the connectors 2 Gently draw up the clamp in several steps To prevent finger injuries do not apply a sudden force to the clamp 3 Pull up the clamp to remove it NOTE Be careful not to drop the clamp on the floor 4 Open the door 90 degrees While holding the door pull up and remove the top hinge Be careful not to damage the connector wires when...

Page 25: ...Installation 5 Gently pull up the door vertically to remove Do not apply excessive force to the door The door may fall causing physical injury 6 Lay the door down on a flat surface Untitled 1 25 2021 06 22 4 44 22 ...

Page 26: ...ter of transparent coupler 03 Guidelines CAUTION To prevent water leaks from the dispenser the water line must be fully connected Make sure both tubes of the water line are inserted fully to the center of transparent coupler A or the guidelines B Detach the FlexZone drawer 1 Lift up to remove the FlexZone basket 2 Remove the wire cover along with the connector harness using a flat head screwdriver...

Page 27: ...ove the drawer front of the FlexZone from the rail assembly CAUTION Use caution when removing the rail assembly which may fall off causing damage to the floor Make sure to put the FlexZone drawer in place after removing or mounting the FlexZone basket The FlexZone drawer may not open or close if the freezer drawer is not in place Do not store too much food in the FlexZone drawer This prevents the ...

Page 28: ... instructions in reverse order CAUTION If the FlexZone or the indicator does not operate properly make sure the connectors are connected properly To detach the freezer drawer 1 Push the upper basket to the end and then pull up to remove 2 Then pull up to remove the lower basket from the rail assembly 3 Press down the hooks to unlock the rail assembly Untitled 1 28 2021 06 22 4 44 23 ...

Page 29: ...zer baskets in the correct position Otherwise the door will not open or close properly which causes frost to build up Do not store too much food in the freezer drawer This prevents the freezer drawer from closing properly resulting in frost buildup To reattach the freezer drawer Once the refrigerator is in or near it s final location re attach the freezer drawer by following the directions in the ...

Page 30: ... legs Use a flat head screwdriver to turn the levellers To adjust the height of the left side Insert a flat head screwdriver into the leveller of the left side front leg Turn the leveller clockwise to raise the left side or turn it counterclockwise to lower To adjust the height of the right side Insert a flat head screwdriver into the leveller of the right side front leg Turn the leveller clockwis...

Page 31: ...uitable sized snap ring A between the door grommet B and the hinge as shown CAUTION Insert only one snap ring If you insert two or more snap rings the rings may slip out or make a rubbing noise Keep the snap rings out of children s reach and keep them for future use Do not raise the door too much The door can contact and damage the top cover Untitled 1 31 2021 06 22 4 44 24 ...

Page 32: ...Phillips screwdriver attach the handle screws to the refrigerator two for each handle respectively as shown in the illustration to the left 2 To attach the fridge handles to the refrigerator first place the lower side of one handle onto the lower handle screw 1 2 3 2 For type B handle Attach the handle in the following order 1 bottom 2 middle 3 top Refer to the figure on the left NOTE The design o...

Page 33: ...d then turn it clockwise to tighten 5 Repeat Steps 2 through 4 with the second refrigerator door handle 6 To attach the freezer handle to the refrigerator first place the left side of the freezer handle onto the left handle screw 7 Push the handle to the left and then place the right side of the freezer handle onto the right handle screw Untitled 1 33 2021 06 22 4 44 25 ...

Page 34: ...er pressure must be between 20 and 125 psi 138 and 862 kPa If the refrigerator is installed in an area with low water pressure below 20 psi 138 kPa you can install a booster pump to compensate for the low pressure After you have connected the water line make sure the water storage tank inside the refrigerator is properly filled To do this press the water dispenser lever until water runs from the w...

Page 35: ...pper tubing 1 4 compression nut 1 pc Ferrule 2 pc Plastic Tubing 1 4 plastic tubing Molded end Bulb 1 4 compression nut 1 pc A 01 02 03 08 04 05 06 07 B C A Refrigerator B Household water supply line C Water Line must be kept straight 01 Compression Nut 1 4 Assembled 02 Ferrule Not supplied 03 Copper tubing Not supplied 04 Plastic Tubing Assembled 05 Compression Fitting Assembled 06 Molded end Bul...

Page 36: ...to produce a buzzing sound over time If this is the case make sure that the ice making function is turned OFF and do not attempt to use the water dispenser 2 Tighten the compression nut B onto the compression fitting Do not over tighten the compression nut B 3 Turn the water on and check for any leakage If you find water drops or leakage in the connection areas turn off the main water supply Check...

Page 37: ...crushing blade 1 Plug the power cord into the wall socket to turn the refrigerator on 2 Open the door and check if the interior light lights up 3 Set the temperature to the coldest setting and wait for about an hour Then the freezer will be slightly chilled and the motor should be running smoothly 4 Wait until the refrigerator reaches the set temperature Now the refrigerator is ready for use STEP ...

Page 38: ...02 03 08 08 04 05 07 06 01 Fridge Autofill Pitcher 02 FlexZone F C 03 Freezer Peak Demand Off 04 Ice Maker Filter Reset 05 Water Ice Dispenser Lock 06 Network connection 07 Door Alarm Control Lock 08 Sabbath Mode applicable models only Operations Untitled 1 38 2021 06 22 4 44 26 ...

Page 39: ... blinks until the refrigerator returns to the specified temperature settings If a communication error occurs between the temperature display and the main controller this blinking continues for an extended time Contact a local Samsung service center for technical assistance The display of the main panel turns on only if the door is opened and turns off if the door is closed If you set Control Lock ...

Page 40: ...r Cool simply press Fridge again while the Power Cool function is on Power Cool speeds up the cooling process at maximum power to lower the fridge temperature The Power Cool process continues to run for several hours and then turns off and the fridge returns to the previous temperature setting Use Power Cool to rapidly cool food that spoils quickly or to rapidly cool the refrigerator after the doo...

Page 41: ... Fridge within one minute or the Control Lock function will automatically reactivate You cannot turn the Autofill Pitcher function on if Control Lock is active For more information on Control Lock see page 45 To turn the function off press and hold Fridge again for 3 seconds NOTE By default Autofill Pitcher is disabled Enable this function after you have installed the water line If you open the do...

Page 42: ...37 F 3 C Pineapples lemons biscuits potatoes Beverage Select Beverage to keep drinks cold and refreshing The temperature of the FlexZone will be kept around 34 F 1 C Bottled water juice soft drinks beer Meat Select Meat to keep meat or fish fresh for a longer time The temperature of the FlexZone will be kept around 30 F 1 C Steaks cold cuts bacon chili dogs CAUTION Do not use the FlexZone to store...

Page 43: ...Freeze for at least 20 hours before putting the food in the freezer NOTE Using Power Freeze increases power consumption Make sure you turn it off manually if you no longer need it and then select the desired freezer temperature Peak Demand Off The Peak Demand Off function activates deactivates Smart Grid See Page 50 Press Freezer for 3 seconds to set clear the Peak Demand Off function 04 Ice Maker...

Page 44: ...er Ice Dispenser Lock 3 sec Water Ice You can dispense chilled water cubed ice or crushed ice To dispense press Water Ice The corresponding indicator turns on Dispenser Lock Dispenser panel Dispenser lever To prevent use of the dispenser panel buttons and the dispenser lever press and hold Water Ice for more than 3 seconds If you press and hold the button again for more than 3 seconds the dispense...

Page 45: ...or is open Note that this function is normal Control Lock To prevent accidental setting changes press and hold Door Alarm for 3 seconds The main panel will be disabled and the Lock indicator will turn on When Control Lock is on the indicator blinks if any button on the main panel is pressed If you press and hold the button again for more than 3 seconds Control Lock will be deactivated However Cont...

Page 46: ...the Sabbath mode remains active To end Sabbath Mode you must deactivate it as described above Controls must be unlocked before activating Sabbath mode 09 Cooling Off Cooling Off mode also called Shop mode is designed for use by retailers when they are displaying refrigerators on a retail floor In Cooling Off mode the refrigerator s fan motor and lights operate normally but the compressors do not r...

Page 47: ...fected by the surrounding wireless communication environment If your Internet service provider has registered the MAC address of your PC or modem for identification your Samsung Smart Refrigerator may fail to connect to the Internet If this happens contact your Internet service provider for technical assistance The firewall settings of your network system may prevent your Samsung Smart Refrigerato...

Page 48: ...f available devices tap Supported Devices select the device type Refrigerator and then select the specific device model Follow the instructions in the app to set up your device Once setup is complete your refrigerator will appear as a card on your Devices screen Refrigerator app Integrated control You can monitor and control your refrigerator at home and on the go Tap the refrigerator icon on the ...

Page 49: ...Power Freeze You can turn Power Freeze on or off and check the current settings Fridge temperature You can set the desired temperature of the fridge Freezer temperature You can set the desired temperature of the freezer FlexZone settings You can set the desired FlexZone mode Sabbath Mode You can activate and deactivate the Sabbath mode Alarms Abnormally high temperature This alarm is triggered whe...

Page 50: ...any work as long as product performance is maintained If the refrigerator receives the SMART GRID Demand Response signal DAL or TALR the refrigerator will operate in Delay Appliance Load Display L3 or Temporary Appliance Load Reduction Display L4 mode Delay Appliance Load L3 The refrigerator responds to a DAL signal by providing a moderate load reduction for the duration of the delay period This f...

Page 51: ...any you can activate Peak Demand Off Override mode When you activate Peak Demand Off Override mode the refrigerator ignores the SMART GRID Demand Response signal and is not controlled by the utility company Activating and deactivating Peak Demand Off Override mode 1 Press and hold Freezer for 3 seconds 2 A buzzer sounds and Or and on is displayed in the freezer and fridge temperature displays for ...

Page 52: ... the time and this function will save energy during the specified period in a 24 hour cycle If the time is not set the function works with the default time settings The default time settings are below 6 am to 10 am 1st November 30th April 3 pm to 7 pm 1st May 31th October To change the time setting for the Delay Defrost Capability You can change the time setting for the Delay Defrost Capability on...

Page 53: ...n for more than 3 seconds the dispenser lock will be deactivated When dispenser lock is on the indicator blinks if any button on the dispenser panel is pressed or the dispenser lever is pressed NOTE The Lock on the dispenser panel does not affect the controls on the main panel To lock the main panel use the Control Lock function on the main panel 02 Cubed Ice Cubed Ice Press Cubed Ice to dispense ...

Page 54: ...eaves or fruit to your taste into the infuser NOTE If you want to keep the infused water in its initial concentration turn the Autofill Pitcher function off 3 Enable the Autofill Pitcher function on the main panel Open the left door of the fridge door and then mount the water pitcher onto the holder Push it straight in as shown in the illustration on the left 4 Close the door The water pitcher wil...

Page 55: ...ver time You must clean the water pitcher after you have consumed the infused water Also clean the water pitcher if you haven t used it for a long time To prevent the water pitcher from tipping over or leaking make sure the water pitcher fits in the water pitcher holder To prevent the water pitcher from spilling over or leaking make sure the sealed mouth is properly inserted Untitled 1 55 2021 06 ...

Page 56: ...perly connected Remove and reinsert the water pitcher and then try again NOTE Wipe around the infuser holder if the infuser overflows or leaks Water drops off if the rubber cap is opened The Autofill Pitcher indicator blinks if there is a leak In case of a leak open the rubber cap so that the leaked water drains The indicator will then turn off However if the indicator continues to blink there mig...

Page 57: ...dispenser to prevent the dispensed water from spilling out If you do not use the water dispenser for 2 3 days the dispensed water may have an abnormal smell or taste This is not a system failure Discard the first 1 2 glasses of water Ice maker The refrigerator has a built in ice maker that automatically dispenses ice so that you can enjoy filtered water with cubed or crushed ice Ice making After y...

Page 58: ...ted and jammed ice cubes which can prevent the ice maker from working properly To prevent this make sure to empty the ice bucket so the ice bucket can refill with fresh loose ice cubes Do not put fingers or any objects into the dispenser outlet or the ice maker This can cause physical injury or property damage When reinserting the ice maker tray make sure that the tray is properly centered at the ...

Page 59: ... look misty or cloudy temporarily when dispensed This is normal and the water will look clear after a few seconds FlexZone divider You can change the divider position To do this unlock the divider by turning the divider dial counter clockwise Then move the width and height bars as appropriate When done turn the dial clockwise to lock the divider NOTE If the divider lock does not function wipe the ...

Page 60: ...he ice bucket gently lift it up and then pull it out slowly while holding the bottom of the bucket with one hand and the side with the other hand 2 Empty the bucket 3 When done put the bucket back into position If the bucket does not fit in turn the helix screw 90 degrees and then try again A If the ice bucket is not firmly inserted turn the Helix A 90 degrees and then try again Maintenance Untitl...

Page 61: ... the water dispenser or the ice maker Do not put your hand or an object into the ice chute This may cause physical injury or product damage Use only the provided ice bucket Third party ice buckets may cause a system failure NOTE The water pressure required for ice making is between 20 psi and 125 psi 138 and 862 kPa Noise from the the ice maker as it produces ice during the ice making process is n...

Page 62: ...ghtly twisting the infuser pull it out of the sealed mouth 4 Clean the infuser with neutral agents and running water Rinse and dry well 5 Reassemble the Autofill pitcher in the reverse order of disassembly CAUTION The water pitcher and lid are not dishwasher and microwave safe and can melt or deform if exposed to heat including hot water Please hand wash in cool or warm water as needed Untitled 1 ...

Page 63: ...rear wall of the fridge room can be dented To reinsert hold the shelf at an angle so the front is higher than the back and then insert the top hook into the top shelf notch Then lower the shelf and insert the bottom shelf hook into the bottom shelf notch CAUTION The tempered glass shelves are heavy Use caution when removing them The shelf must be inserted correctly Do not insert upside down Glass ...

Page 64: ...ont half of the shelf in order to use it as a whole shelf again Recommended slide in shelf location The slide in shelf gives you more room in the fridge for tall items To fold push the front area of the shelf upward CAUTION Do not lift up quickly or twist the slide in shelf to take out food under it It may fall off Untitled 1 64 2021 06 22 4 44 29 ...

Page 65: ...ack of the bin is against the door Hold the rear of the door bin with both hands and then press down so that it fits snugly CAUTION Do not remove a bin that is filled with food Empty the bin beforehand Use caution when opening the door if the bottom bin contains larger bottles which may fall over Do not allow children to play with the bins Sharp corners of the bin may cause injury Untitled 1 65 20...

Page 66: ... drawer into the frame rails and then slide inward FlexZone basket To remove fully open the FlexZone drawer Lift up the FlexZone basket and then pull out with both hands To reinsert fully open the FlexZone drawer While tilting up the front of the basket insert the rear of the basket into the rail assembly Lower the front until the basket is in place If the divider lock does not function wipe the b...

Page 67: ... to pull out To reinsert put the basket onto the rail assembly rear side first CAUTION Do not twist the basket when removing or reinserting the basket The basket can be scratched To prevent physical injury property damage or suffocation keep children away from freezer baskets that have been removed Do not remove the divider Put the wheels of the upper basket on the end of the rails of the lower ba...

Page 68: ...Maintenance English 68 Maintenance Freezer basket divider Loosen and remove the screw from the lower side of the divider Then pull straight up to remove the divider Untitled 1 68 2021 06 22 4 44 30 ...

Page 69: ... and exterior 3 When done use a dry cloth or paper towel to dry well 4 Plug in the power cord Ice Water dispenser CAUTION When crushed ice is selected some residual ice chips may collect in the ice chute To prevent this remove the residual ice from the chute using a soft clean cloth Rubber seals If the rubber seals of a door become dirty the door may not close properly and reducing refrigerator pe...

Page 70: ...grees 1 4 turn The filter cartridge unlocks 3 Pull out to remove the cartridge If the water filter is severely contaminated the cartridge may not be easy to remove If that is the case use force to remove the cartridge To prevent water leaks from the filter opening pull the cartridge straight out while removing it 4 Insert a new filter cartridge Use only Samsung provided or approved filters 5 Turn ...

Page 71: ... kPa If the water pressure is below these specifications Check if the sediment filter in the reverse osmosis system is blocked Replace the filter if necessary Refill the water tank in the reverse osmosis system with water If your refrigerator has a water filter it may further reduce the water pressure when used in conjunction with a reverse osmosis system Remove the water filter For more informati...

Page 72: ... Temperature control is not set correctly Set the temperature lower Refrigerator is located near a heat source or direct sunlight Keep the refrigerator away from direct sunlight or a heat source Not enough clearance between refrigerator and nearby walls or cabinets Make sure there is a gap of at least 2 5 inches 5 cm between the refrigerator back and sides and any nearby walls or cabinets Energy S...

Page 73: ...gerator has odors Spoiled food Clean the refrigerator and remove any spoiled food Food with strong odors Make sure strong smelling food is wrapped airtight Frost Symptom Possible causes Solution Frost around the vents Food is blocking the vents Make sure no food blocks the refrigerator vents Frost on interior walls Door is not closed properly Make sure food does not block the door Clean the door g...

Page 74: ...n normal Water pressure is too low Make sure the water pressure is between 20 and 120 psi 138 and 827 kPa Ice maker makes a buzzing sound The ice maker function is activated but the water supply to the refrigerator has not been connected Press Ice Maker Ice maker does not make ice Ice maker has just been installed You must wait for 12 hours for the refrigerator to make ice Freezer temperature is t...

Page 75: ...he water line is installed correctly Check if the water line stop cock is closed Water does not dispense Water line is not connected properly or water supply is not on Check if the water line is installed correctly Check if the water line stop cock is closed Dispenser panel Lock is activated Deactivate dispenser panel Lock A third party water filter was installed Use only Samsung provided or appro...

Page 76: ...t you will be charged for any service visits related to normal operating sounds in which no defects were found These sounds are normal When starting or ending an operation the refrigerator may make sounds similar to a car engine ignition As the operation stabilizes the sounds will decrease Clicking or Chirping Buzzing While the fan is operating these sounds may occur When the refrigerator reaches ...

Page 77: ... refrigerator temperature increases or decreases plastic parts contract and expand creating knocking noises These noises occur during the defrosting cycle or when electronic parts are working Cracking For ice maker models When the water valve opens to fill the ice maker you may hear a buzzing sound Due to pressure equalizing when you open and close the refrigerator door you may hear a whooshing so...

Page 78: ...mally If you have not connected your refrigerator to the SmartThings App after the app was installed you must make the connection using the device registration function of the app Could not log into the app You must log into your Samsung account to use the app If you don t have a Samsung account follow the app s onscreen instructions to create one An error message appears when I try to register my...

Page 79: ...ement System supporting SEP Smart Energy profile App Download the SmartThings app from the Google Play Store Apple App Store or Samsung Galaxy Apps Install and run the SmartThings app on your smartphone Why isn t the Energy Management function working normally Make sure that your home router is operating normally with proper Internet service and connection Make sure that the refrigerator is connec...

Page 80: ...e presented upon request as proof of purchase to SAMSUNG or SAMSUNG s authorized service center to receive warranty service SAMSUNG will provide in home service within the contiguous United States during the warranty period at no charge subject to availability of SAMSUNG authorized servicers within the customer s geographic area If in home service is not available SAMSUNG may elect at its option t...

Page 81: ...uations and surges damage caused by failure to operate and maintain the product according to instructions in home instruction on how to use your product and service to correct installation not in accordance with electrical or plumbing codes or correction of household electrical or plumbing i e house wiring fuses or water inlet hoses The cost of repair or replacement under these excluded circumstan...

Page 82: ...F SAMSUNG HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES Some states do not allow exclusion or limitation of incidental or consequential damages so the above limitations or exclusions may not apply to you This warranty gives you specific rights and you may also have other rights which vary from state to state SAMSUNG does not warrant uninterrupted or error free operation of the product No war...

Page 83: ... Inverter Compressor 10 years Part only SECA further warrants that if this product fails to operate properly within the specified warranty period and the failure is due to improper workmanship or defective material SECA will repair or replace the product at its option In home service is not available in all areas Contact us to find out if in home service is currently available in your area by usin...

Page 84: ...dent fire flood and or other Acts of God misuse incorrect line voltage improper installation improper or unauthorized repairs commercial use or damage that occurs during shipping Customer adjustments which are explained in this owners manual are not covered under the terms of this warranty This warranty will automatically be voided for any unit found with a missing or altered serial number This wa...

Page 85: ... not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the inter...

Page 86: ...eil numérique de la classe B est conforme á la norme NMB 003 du Canada For products available in the US and Canadian markets only channels 1 11 are available You cannot select other channels IC RADIATION EXPOSURE STATEMENT This equipment complies with IC RSS 102 radiation exposure limits set forth for an uncontrolled environment This equipment should be installed and operated so there is at least ...

Page 87: ...oss request samsung com It is also possible to obtain the complete corresponding source code in a physical medium such as a CD ROM a minimal charge will be required The following URL http opensource samsung com opensource SMART_AT_051 seq 0 leads to the download page of the source code made available and open source license information as related to this product This offer is valid to anyone in re...

Page 88: ...any questions or comments relating to Samsung products please contact the SAMSUNG Customer Care Center Country Contact Center Web Site U S A 1 800 SAMSUNG 726 7864 1 844 SAM PAYS 726 7297 www samsung com us support CANADA 1 800 SAMSUNG 726 7864 1 844 SAM PAYS 726 7297 www samsung com ca support English www samsung com ca_fr support French DA68 03832A 05 Untitled 1 88 2021 06 22 4 44 31 ...

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