manualshive.com logo in svg

Samsung RB34K6 Series, User Manual, Page: 61 / 64

Share
Download
Samsung RB34K6 Series User Manual Download Page 61

English 

61

Tr

ouble

shoo

ting

•  As the refrigerator cools or freezes, refrigerant gas moves through sealed pipes, causing 

bubbling sounds.

Bubbling!

•  As the refrigerator temperature increases or decreases, plastic parts contract and 

expand, creating knocking noises. These noises occur during the defrosting cycle or 
when electronic parts are working.

Cracking!

•  For ice maker models: When the water valve opens to fill the ice maker, buzzing sounds 

may occur.

•  Due to pressure equalizing when opening and closing the refrigerator door, whooshing 

sounds may occur.

Untitled-4   61

2016-07-21     11:25:04

Summary of Contents for RB34K6 Series

Page 1: ...Refrigerator User manual RB34K6 RB37K6 SEUK Free Standing Appliance Untitled 4 1 2016 07 21 11 24 52 ...

Page 2: ... 20 Saving Energy Tips 21 This appliance is intended to be used in household and similar applications such as 22 Instructions about the WEEE 22 Installation 23 Refrigerator at a glance 23 Step by step installation 24 Operations 32 Feature panel 32 Samsung Smart Home 36 Storage information 39 Maintenance 41 Door reversal applicable models only 41 Handle and care 55 Cleaning 57 Replacement 57 Troubl...

Page 3: ...ty This appliance can be used by children aged from 8 years and above and persons with reduced physical sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved Children shall not play with the appliance Cleaning and user maintenance shall not be made by ch...

Page 4: ... used Never start up an appliance showing any signs of damage If in doubt consult your dealer The room must be 1 m in size for every 8 g of R 600a refrigerant inside the appliance The amount of refrigerant in your particular appliance is shown on the identification plate inside the appliance Refrigerant squirting out of the pipes could ignite or cause an eye injury When refrigerant leaks from the ...

Page 5: ...e personal injury property damage and or death CAUTION Hazards or unsafe practices that may result in severe personal injury and or property damage NOTE Useful information that helps users understand or benefit from the refrigerator These warning signs are here to prevent injury to you and others Please follow them carefully After reading this section keep it in a safe place for future reference U...

Page 6: ...s This appliance contains a small amount of isobutane refrigerant R 600a a natural gas with high environmental compatibility that is however also combustible When transporting and installing the appliance care should be taken to ensure that no parts of the refrigerating circuit are damaged Critical installation warnings WARNING Do not install the refrigerator in a damp location or place where it m...

Page 7: ...ither end Do not bend the power cord excessively or place heavy objects on it Do not pull or excessively bend the power cord Do not twist or tie the power cord Do not hook the power cord over a metal object place a heavy object on the power cord insert the power cord between objects or push the power cord into the space behind the appliance When moving the refrigerator be careful not to roll over ...

Page 8: ... not crushed or damaged by the back of the refrigerator Keep the packing materials out of reach of children There is a risk of death from suffocation if a child puts the packing materials on his or her head The appliance must be positioned so that the plug is accessible after installation Failing to do so may result in an electric shock or fire due to electric leakage Do not install this appliance...

Page 9: ...the snap rings and water tube clips out of children s reach The refrigerator must be safely grounded Always make sure that you have grounded the refrigerator before attempting to investigate or repair any part of the appliance Power leakages can cause severe electric shock Never use gas pipes telephone lines or other potential lightning attractors as an electrical ground You must ground the refrig...

Page 10: ...space around the refrigerator and install it on a flat surface Keep the ventilation space in the appliance enclosure or mounting structure clear of obstructions Allow the appliance to stand for 2 hours before loading foods after installation and turning on We strongly recommend you have a qualified technician or service company install the refrigerator Failing to do so may result in an electric sh...

Page 11: ...ch the inside walls of the freezer or products stored in the freezer with wet hands This may cause frostbite Do not put a container filled with water on the refrigerator If spilled there is a risk of fire or electric shock Do not keep volatile or flammable objects or substances benzene thinner propane gas alcohol ether LP gas and other such products in the refrigerator This refrigerator is for sto...

Page 12: ...ppliance inside the refrigerator freezer unless they are of a type recommended by the manufacturer If you smell pharmaceutical or smoke pull out power plug immediately and contact your Samsung Electronics service center If any dust or water is in Refrigerator pull out power plug and contact your Samsung Electronics service center Otherwise there is a risk of fire Do not let children step on a draw...

Page 13: ...not place a lighted candle in the refrigerator for removing bad odours This may result in an electric shock or fire Do not stand on top of the appliance or place objects such as laundry lighted candles lighted cigarettes dishes chemicals metal objects etc on the appliance This may result in an electric shock fire problems with the product or injury Do not put a container filled with water on the a...

Page 14: ...park may result in explosion or fire Use only the LED Lamps provided by the manufacturer or its service agents Bottles should be stored tightly together so that they do not fall out This product is intended only for the storage of food in a domestic environment Do not attempt to repair disassemble or modify the refrigerator yourself Unauthorized modifications can cause safety problems To reverse a...

Page 15: ...out of the socket before changing the interior lamps of the refrigerator Otherwise there is a risk of electric shock If you experience difficulty changing a non LED light contact a Samsung service center If the product is equipped with LED lamps do not disassemble the Lamp Covers and LED lamps yourself Contact a Samsung service center Plug the power plug into the wall socket firmly Do not use a da...

Page 16: ... compartment Wrap food up properly or place it in airtight containers before putting it into the refrigerator Do not place glass bottles or carbonated beverages into the freezer They can freeze and break Broken beverage containers can cause injury Please observe maximum storage times and expiration dates of frozen goods Do not place glass or bottles or carbonated beverages into the freezer The con...

Page 17: ...rom the inside and leave the doors open Otherwise odor and mold may develop If the refrigerator is disconnected from the power supply you should wait for at least five minutes before plugging it back in When the refrigerator got wet by water pull out the power plug and contact your Samsung Electronics service center Do not strike or apply excessive force to any glass surface Broken glass may resul...

Page 18: ...er has entered the appliance unplug the power plug and contact your nearest service center Failing to do so may result in an electric shock or fire Use a clean dry cloth to remove any foreign matter or dust from the power plug blades Do not use a wet or damp cloth when cleaning the plug Otherwise there is a risk of fire or electric shock Do not clean the appliance by spraying water directly onto i...

Page 19: ...en disposing of this refrigerator remove the door door seals and door latch so that small children or animals cannot become trapped inside Children should be supervised to ensure that they do not play with the appliance If trapped inside a child may get hurt or suffocate to death If trapped inside the child may become injury and suffocate to death Cyclopentane is used in the insulation The gases i...

Page 20: ... become too warm in the frozen food compartment if sited for an extended period of time in a location where ambient air temperatures are constantly below the temperatures for which the appliance is designed In case of particular foods keeping it under refrigeration can have a bad effect on preservation due to its properties Your appliance is frost free which means there is no need to manually defr...

Page 21: ...You can then use the low temperatures of the frozen products to cool food in the refrigerator Do not keep the door of the refrigerator open for too long when putting food in or taking food out The shorter the time the door is open the less frost build up you ll have in the freezer It is recommended to install the refrigerator with clearance to the back and sides This will help reduce power consump...

Page 22: ...orking life To prevent possible harm to the environment or human health from uncontrolled waste disposal please separate these items from other types of waste and recycle them responsibly to promote the sustainable reuse of material resources Household users should contact either the retailer where they purchased this product or their local government office for details of where and how they can t...

Page 23: ...efrigerator may differ depending on the model and the country 02 01 03 05 07 04 06 08 01 Dairy Bin 02 Fridge Shelf 03 Wine rack 04 Foldable shelf 05 Egg tray 06 Fresh Zone 07 Freezer drawer 08 Freezer Shelf applicable models only NOTE To quickly freeze large quantities of food use the bottom drawer For best energy efficiency make sure all of shelves drawers and baskets are placed in their original...

Page 24: ...e The refrigerator is designed to operate normally in the temperature range specified by its class rating Class Symbol Ambient Temperature range C IEC 62552 ISO 15502 ISO 8561 Extended Temperate SN 10 to 32 10 to 32 Temperate N 16 to 32 16 to 32 Subtropical ST 16 to 38 18 to 38 Tropical T 16 to 43 18 to 43 NOTE The cooling performance and power consumption of the refrigerator may be affected by th...

Page 25: ... See the pictures and table below for space requirements for installation A B C Model RB34K RB37K RB37K Glass door model Depth A 664 664 689 Width B 595 595 595 Overall Height C 1920 2010 2010 unit mm Untitled 4 25 2016 07 21 11 24 53 ...

Page 26: ...del RB34K RB37K RB37K Glass door model 01 50 02 135 110 03 396 396 218 04 991 991 813 05 605 605 605 06 1 6 1 6 26 4 07 1211 1211 1217 unit mm NOTE The measurements in the above table may differ depending on the measuring method Untitled 4 26 2016 07 21 11 24 54 ...

Page 27: ...ung Smart Home Dongle comes in two types one that is dedicated to Samsung smart TVs and the other one that is dedicated to Samsung home appliances You must purchase the Samsung Smart Home Dongle dedicated to home appliances Any other dongles may cause system failure TYPE A 1 Open the fridge door and pull up to open the dongle cover at the top of the door 2 Insert the Smart Home Dongle into the don...

Page 28: ...e cover TYPE B 1 Press the arrow area of the dongle cover to unlock and remove 2 Insert the Smart Home Dongle into the dongle port in the correct direction 3 Insert the dongle cover with the far side first Then press to close the cover Untitled 4 28 2016 07 21 11 24 54 ...

Page 29: ...rigerator To protect the floor put a large piece of cardboard on each foot of the refrigerator Once the refrigerator is in its final position do not move it unless necessary to protect the floor If you have to use a thick paper or cloth such as old carpet along the movement path Untitled 4 29 2016 07 21 11 24 54 ...

Page 30: ...than the rear side The refrigerator can be levelled using the front legs that have a special screw leveller for levelling purposes Use a flat head screwdriver for levelling To adjust the height of the left side Insert a flat head screwdriver into the leveller of the front left leg Turn the leveller clockwise to raise or turn it counter clockwise to lower To adjust the height of the right side Inse...

Page 31: ...nly When the freezer compartment is too warm because there has been a power failure the signal of flashes on the display When the Freezer or Fridge button is pressed the warmest temperature which has reached in the freezer and fridge compartment is flashed on the display for 5 seconds Then the actual temperature is indicated To deactivate the Temperature Alarm function press Door Alarm again This ...

Page 32: ...ns Feature panel TYPE 1 03 01 06 05 04 02 TYPE 2 01 06 02 05 04 03 01 Fridge Power Cool 02 Freezer Power Freeze 03 Vacation 04 Door Alarm 05 Mood Lighting 06 Network connection Operations Untitled 4 32 2016 07 21 11 24 55 ...

Page 33: ...he previous temperature if you don t intend to use it 02 Freezer Power Freeze 3 sec Freezer The Freezer button can be used to set the freezer temperature Available temperatures are between 15 C and 23 C default 19 C Power Freeze Power Freeze speeds up the freezing process at maximum fan speed The freezer keeps running at full speed for 50 hours and then returns to the previous temperature To activ...

Page 34: ...e will return to the previous setting NOTE Make sure to remove foods in the fridge compartment before using Vacation mode The Vacation mode will be disabled if you adjust the temperature 04 Door Alarm Door Alarm You can set the alarm for a reminder If the door is left open for more than 2 minutes the alarm will sound with the Alarm indicator blinking You can toggle to enable and disable the alarm ...

Page 35: ...tion your Samsung Smart Refrigerator may fail to connect to the Internet If this happens contact your Internet service provider for technical assistance The firewall settings of your network system may prevent your Samsung Smart Refrigerator from accessing the Internet Contact your Internet service provider for technical assistance If this symptom continues contact a local Samsung service center o...

Page 36: ...e Samsung Smart Home app and log in with your Samsung account iPhone users are required to provide the login information each time they access the app 3 Access Devices the icon and then tap Refrigerator 4 Follow the onscreen instructions to provide the necessary information about the router and then tap Next 5 Press and hold Fridge for more than 5 seconds until the AP message appears on the displa...

Page 37: ...ing room This is available only with applicable models Master key The master key is designed to control the locking system for different user activities such as going out coming home going to bed at night and waking up in the morning This is available only with applicable models Customer service The user manual is downloadable and the contact information for customer support is also provided Setti...

Page 38: ... on or off Power Freeze and check the current settings About Device 05 Displays the product information including the current version tutorial Self Check and Help Desk The user manual is downloadable and the contact information for customer support is also provided Self Check By referencing Self Check you can check the diagnostic results of your refrigerator If you encounter an abnormal symptom Se...

Page 39: ...3 Label the wrapping with the content and date Wrapping materials Materials suitable for wrapping food plastic film polyethylene blown film aluminium foil and freezer tins Materials not suitable for wrapping food wrapping paper greaseproof paper cellophane food garbage bags and used shopping bags Sealing materials Rubber bands plastic clips string cold resistant adhesive tape or similar Bags and p...

Page 40: ...hrimp scallops squid up to 6 months Pizza sausage up to 2 months NOTE For more information visit the FDA web site http www fda gov Thawing Frozen food can be thawed in the following ways Naturally at room temperatures Naturally in the fridge By using an electric oven with or without heat support By using a microwave oven NOTE Do not refreeze thawed food Some parts of the food may not freeze comple...

Page 41: ... source before doing the reversal You must wait for at least an hour after door reversing is complete This is to prevent electric shock that could occur Tools required not provided Philips screwdriver Flat head screwdriver 11 mm spanner for hinge shaft 8 mm socket wrench for bolts 5 mm Allen wrench for Middle hinge Accessories Hinge Cover L Space Cover L The space cover differs with the model CAUT...

Page 42: ...sed loosen and remove two screws on the top of the door RB37 Glass door models only 2 Open the fridge door and then pull up to open the dongle cover at the top of the door 1 2 3 Lift up the wire cover 1 and turn it to the front by 90 degrees to remove Then remove the space cover 2 1 2 Untitled 4 42 2016 07 21 11 24 58 ...

Page 43: ...display panel on the top of the fridge locate the service holes on the top frame cover 4 Insert a flat head screwdriver into the left hole and release the left side first then the upper and lower locks of the right side in this sequence Then slide to the left to remove 5 5 Pull out the left side of the hinge cover 5 to remove and then slightly lift up the bottom to pull out CAUTION When removing t...

Page 44: ...e CAUTION To prevent the fridge door from falling make sure to hold the fridge door tight while removing the top hinge 6 7 When the top hinge is removed lift up to remove the fridge door Keep the door in a safe place CAUTION The door is heavy To prevent damage or injury use caution while removing the door Untitled 4 44 2016 07 21 11 24 59 ...

Page 45: ...eezer door 7 1 Open the freezer door and remove the middle hinge 7 by loosening the screws For RB37 glass door models use the 5 mm Allen wrench for removing the bolts 2 Gently lift up to remove the freezer door Untitled 4 45 2016 07 21 11 24 59 ...

Page 46: ...lever and the screws in the opposite side 2 Insert the auto closer lever 8 in the opposite side and tighten the screws On the fridge door 9 1 From the fridge door remove the auto closer lever 9 by loosening the screws on the lever and the screws in the opposite side 2 Insert the auto closer lever 9 in the opposite side and tighten the screws Untitled 4 46 2016 07 21 11 24 59 ...

Page 47: ...n the refrigerator with care Then remove the screws from the levelling leg 10 and the bottom hinge 11 13 11 12 3 Use a 11 mm wrench to remove the hinge shaft 12 from the bottom hinge 11 Then insert the auto closer guard 13 as shown 11 10 4 Insert the bottom hinge 11 in the opposite side Then install the levelling leg 10 5 Insert the freezer door and fit into the bottom hinge Then stand the refrige...

Page 48: ...enance 6 Reinsert the middle hinge 7 that was removed in STEP 2 Remove the washer from the middle hinge Then reverse the washer before reinserting the middle hinge in the top of the freezer door 7 Untitled 4 48 2016 07 21 11 25 00 ...

Page 49: ... cover 14 2 Move the connectors and wires to the opposite side Insert the control cover 14 and then tighten the screws on the opposite side 14 For RB37 Glass door models use a flat head screwdriver to remove the grommet hinge on the top of the fridge door Then insert the hinge in the opposite side Untitled 4 49 2016 07 21 11 25 00 ...

Page 50: ...door Move the wires to the opposite side and fix them on the inner hook of the opposite side RB37 glass door models only Connect the wires from the fridge door to the opposite side Fix the wires using the hook 4 Reinsert the dongle cover in the original position Untitled 4 50 2016 07 21 11 25 01 ...

Page 51: ...n the top left of the fridge door with the shorter side first Fit the fridge door by inserting the top hinge then the middle hinge Then tighten the top hinge screws 7 Connect the connectors from the fridge door and the main unit Then fix the wires on the inner hook of the optional hinge cover L Untitled 4 51 2016 07 21 11 25 01 ...

Page 52: ...ctors are not stuck in the middle a b 9 Insert the top frame cover 4 with the part b fitting in the part a diagonally Then slide the end of the cover to the left to lock 4 4 For models that have the display panel on the top of the fridge push in the left end of the top frame cover 4 then the right side by locking the lower and upper areas in this sequence Untitled 4 52 2016 07 21 11 25 02 ...

Page 53: ...ith the dongle cover opened insert the wire cover 1 and turn it to the rear Then insert the space cover L and close the wire cover The space cover differs with the model 2 1 11 Close the dongle cover Untitled 4 53 2016 07 21 11 25 02 ...

Page 54: ... fridge door Then press to close the wire cover 1 Close the fridge door and tighten the top screws of the door NOTE You might want to return the doors to the initial position before reversing the door In that case refer to the instructions above but switch the doors hinges and covers back to the initial position Untitled 4 54 2016 07 21 11 25 02 ...

Page 55: ...nance Handle and care Shelves Wine Rack applicable models only 1 Slightly lift up the rear side of the shelf or wine rack to pull out 2 Twist the shelf or wine rack diagonally to remove Untitled 4 55 2016 07 21 11 25 03 ...

Page 56: ...move CAUTION Do not put food or objects in front of the Fresh Zone drawer The door will not close properly The shelf must be inserted correctly Do not insert upside down When reinserting the shelf make sure to push in the shelf to the end until it fits Glass containers may scratch the surface of glass shelves Untitled 4 56 2016 07 21 11 25 03 ...

Page 57: ...stances such as dust or water from the power plug terminals and contact points 1 Unplug the power cord 2 Use a moistened soft lint free cloth or paper towel to clean the refrigerator s interior and exterior 3 When done use a dry cloth or paper towel to dry well 4 Plug in the power cord Replacement LED Lamps To replace the lamps of the refrigerator contact a local Samsung service centre WARNING The...

Page 58: ...eat source Not enough clearance between refrigerator and sides rear Make sure there are at least 5 cm from the rear and sides Vacation mode is activated Deactivate vacation mode The refrigerator is overloaded Food is blocking the refrigerator vents Do not overload the refrigerator Do not allow food to block ventilation Fridge freezer is over cooling Temperature control is not set correctly Set the...

Page 59: ...ator vents Frost on interior walls Door is not closed properly Make sure food does not block the door Clean the door gasket Fruits or vegetables are frozen Fruits or vegetables are stored in the Fresh Chef Zone The Fresh Chef Zone is only for meat fish Condensation Symptom Possible causes Solution Condensation forms on the interior walls If door is left open moisture enters the refrigerator Remove...

Page 60: ... When starting or ending an operation the refrigerator may make sounds similar to a car engine igniting As the operation stabilizes the sounds will decrease Clicking or Chirping Buzzing While the fan is operating these sounds may occur When the refrigerator reaches the set temperature no fan sound will occur SSSRRR Whir During a defrost cycle water may drip on the defrost heater causing sizzling s...

Page 61: ...creases plastic parts contract and expand creating knocking noises These noises occur during the defrosting cycle or when electronic parts are working Cracking For ice maker models When the water valve opens to fill the ice maker buzzing sounds may occur Due to pressure equalizing when opening and closing the refrigerator door whooshing sounds may occur Untitled 4 61 2016 07 21 11 25 04 ...

Page 62: ...nected your refrigerator to the Samsung Smart Home App after the app was installed you must make connection using the device registration function of the app Could not log into the app You must log into your Samsung account to use the app If you don t have a Samsung account follow the app s onscreen instructions to create one An error message appears when I try to register my refrigerator Easy Con...

Page 63: ...Memo Untitled 4 63 2016 07 21 11 25 04 ...

Page 64: ...mments relating to Samsung products please contact the SAMSUNG customer care center Country Contact Center Web Site UK 0330 SAMSUNG 7267864 www samsung com uk support EIRE 0818 717100 www samsung com ie support DA68 03516D 01 Untitled 4 64 2016 07 21 11 25 04 ...

Reviews:

No comments