4-4. Audio
Source
•
£
Main Board/T-CON
£
Speakers
Source
No TV Sound
•
Menu
9
£
Audio
£
Speaker Settings set to
TV Speaker
Noisy / Distorted TV Audio
•
Customer Menu
9
£
Support
£
Sound Test
If Sound Test FAILS : (Missing / Noisy Audio)
-
Speakers (compare resistance/quality)
9
Compare audio level out to speakers with
-
multi meter.
Replace defective Speakers or Main Board or
9
Cable.
If Sound Test OK :
-
Audio Source & External Cables
9
With external Audio Generator (device or App)
9
Other Inputs
9
Optical Digital Out Errors
•
Red light from Optical Digital Out.
9
If missing replace Main Board
•
Main Board
No HDMI Audio
•
Source / HDMI Cable
9
Swap with other HDMI Inputs / Sources.
•
Perform
•
EDID Write
in Factory Mode (Can restore missing HDMI Audio).
Bulletins and Latest firmware on TV.
9
If not restored replace Main Board
•
Check Audio Format PCM / Dolby based on external Receiver
•
ARC Issues
•
HDMI Cable is input to the ARC Designated HDMI port.
9
ARC (HDMI Control) is enabled on the external Receiver.
9
Bluetooth Audio "Sound Share" Connection Issues
•
Sound Bar is in TV Mode.
9
To Connect, Press & Hold Play Button until Sound Bar pairing mode begins.
•
4-16
4. Troubleshooting