Samsung QN85C Series User Manual Download Page 40

ENG - 

37

LIMITED WARRANTY TO ORIGINAL PURCHASER

This SAMSUNG brand product, as supplied and distributed by SAMSUNG and delivered new, in the original carton to the original consumer 
purchaser, is warranted by SAMSUNG against manufacturing defects in materials and workmanship for a limited warranty period of:

One (1) Year Parts and Labor* 

(*90 Days Parts and Labor for Commercial Use)

This limited warranty begins on the original date of purchase, and is valid only on products purchased and used in the United States. To receive 
warranty service, the purchaser must contact SAMSUNG for problem determination and service procedures. Warranty service can only be 
performed by a SAMSUNG authorized service center. The original dated bill of sale must be presented upon request as proof of purchase to 
SAMSUNG or SAMSUNG’s authorized service center. Transportation of the product to and from the service center is the responsibility of the 
purchaser.
SAMSUNG will repair or replace this product, at our option and at no charge as stipulated herein, with new or reconditioned parts or products if 

found to be defective during the limited warranty period specified above. 

 

All replaced parts and products become the property of SAMSUNG and must be returned to SAMSUNG. Replacement parts and products assume 

the remaining original warranty, or ninety (90) days, whichever is longer.

SAMSUNG’s obligations with respect to software products distributed by SAMSUNG under the SAMSUNG brand name are set forth in the 
applicable end user license agreement. Non-SAMSUNG hardware and software products,  
if provided, are on an “AS IS” basis. 
Non-SAMSUNG manufacturers, suppliers, publishers, and service providers may provide their own warranties.
This limited warranty covers manufacturing defects in materials and workmanship encountered in normal, and except to the extent otherwise 
expressly provided for in this statement, noncommercial use of this product, and shall not apply to the following, including, but not limited to: 
damage which occurs in shipment; delivery and installation; applications and uses for which this product was not intended; altered product 

or serial numbers; cosmetic damage or exterior finish; accidents, abuse, neglect, fire, water, lightning or other acts of nature; use of products, 

equipment, systems, utilities, services, parts, supplies, accessories, applications, installations, repairs, external wiring or connectors not supplied 

and authorized by SAMSUNG, or which damage this product or result in service problems; incorrect electrical line voltage, fluctuations and 

surges; customer adjustments and failure to follow operating instructions, cleaning, maintenance and environmental instructions that are 
covered and prescribed in the instruction book; product removal or reinstallation; reception problems and distortion related to noise, echo, 
interference or other signal transmission and delivery problems. SAMSUNG does not warrant uninterrupted or error-free operation of the 
product.
THERE ARE NO EXPRESS WARRANTIES OTHER THAN THOSE LISTED AND DESCRIBED ABOVE, AND NO WARRANTIES WHETHER EXPRESS OR 
IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, 
SHALL APPLY AFTER THE EXPRESS WARRANTY PERIODS STATED ABOVE, AND NO OTHER EXPRESS WARRANTY OR GUARANTY GIVEN BY ANY 
PERSON, FIRM OR CORPORATION WITH RESPECT TO THIS PRODUCT SHALL BE BINDING ON SAMSUNG. SAMSUNG SHALL NOT BE LIABLE FOR 
LOSS OF REVENUE OR PROFITS, FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS, OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL 
DAMAGES CAUSED BY THE USE, MISUSE OR INABILITY TO USE THIS PRODUCT, REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS 
BASED, AND EVEN IF SAMSUNG HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOR SHALL RECOVERY OF ANY KIND AGAINST 
SAMSUNG BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCT SOLD BY SAMSUNG AND CAUSING THE ALLEGED DAMAGE. 

WITHOUT LIMITING THE FOREGOING, PURCHASER ASSUMES ALL RISK AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO PURCHASER AND 

PURCHASER’S PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING OUT OF THE USE, MISUSE OR INABILITY TO USE THIS PRODUCT SOLD 
BY SAMSUNG NOT CAUSED DIRECTLY BY THE NEGLIGENCE OF SAMSUNG. THIS LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER 
THAN THE ORIGINAL PURCHASER OF THIS PRODUCT, IS NONTRANSFERABLE AND STATES YOUR EXCLUSIVE REMEDY.
Some states do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of incidental or consequential 

damages, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other 

rights which vary from state to state.
To obtain warranty service, please contact SAMSUNG customer care center.

The benefits of this Limited Warranty extend only to the original purchaser of Samsung products from an authorized

 

Samsung reseller. THIS LIMITED WARRANTY SHALL NOT APPLY TO ANY SAMSUNG PRODUCTS PURCHASED 
FROM UNAUTHORIZED RESELLERS OR RETAILERS, EXCEPT IN STATES WHERE SUCH RESTRICTION MAY BE 
PROHIBITED. For a list of Samsung authorized retailers, please go to:  
http://www.samsung.com/us/peaceofmind/authorized_resellers.html.

Summary of Contents for QN85C Series

Page 1: ...bject Tracking Sound Motion Xcelerator Turbo Gaming Hub Smart TV with Alexa Built in QN65QN85CAFXZA 2023 Model User Manual of Product 2 SAMSUNG HW Q990B ZA 11 1 4ch Soundbar w Wireless Dolby Atmos DTS...

Page 2: ...ndicularto the floor Before attaching thewall mount to surfaces otherthan plasterboard contactyour nearest dealerforadditional information Ifyou install the TVon a ceiling orslantedwall it mayfall and...

Page 3: ...en Accept the software download and update byselecting Yeswhen prompted Take steps to secureyourwireless access point and network Your access point s manual should provide additional details about how...

Page 4: ...FULL MANUAL HW Q990B Imagine the possibilities Thank you for purchasing this Samsung product To receive more complete service please registeryour product at www samsung com register...

Page 5: ...nterference received including interference that may cause undesired operation FCC Caution Any changes or modifications not expressly approved by the party responsible for compliance could void the us...

Page 6: ...id has been spilled or objects have fallen into the apparatus the apparatus has been exposed to rain or moisture does not operate normally or has been dropped PRECAUTIONS 1 Ensure that the AC power su...

Page 7: ...or Surround Speakers 14 LED Indicator Lights on the Rear of Subwoofer and Surround Speakers 15 Auto EQ 16 05 Connecting to a TV 17 Connecting the TV that supports HDMI ARC Audio Return Channel 17 Con...

Page 8: ...TV 31 Component 31 11 Software Update 32 Auto Update 32 USB Update 32 Initialization 33 12 Troubleshooting 33 13 License 35 14 Open Source License Notice 35 15 Important Notes About Service 35 16 Spe...

Page 9: ...Bracket Wall Mount AH61 04119A Rubber Foot BN67 00398L For more information about the power supply and power consumption refer to the label attached to the product Label Rear of the Soundbar Main Uni...

Page 10: ...IN OPTICAL HDMI TO TV eARC ARC HDMI 2 HDMI 1 ID SET WOOFER REAR ID SET NETWORK SERVICE ID SET WOOFER REAR DIGITAL AUDIO IN OPTICAL HDMI TO TV eARC ARC HDMI 2 HDMI 1 5 DIGITAL AUDIO IN OPTICAL HDMI TO...

Page 11: ...h device 4 Mute Press the Mute button to mute the sound Press it again to unmute the sound 5 SOUND MODE By pressing the button you can select the desired audio mode such as Surround Game Standard Adap...

Page 12: ...N OFF by using the Up Down buttons 8 Play Pause You can also play or pause music by pressing the button 9 Up Down Left Right Press the indicated areas to select Up Down Left Right Press Up Down Left R...

Page 13: ...ons forthe different sound effect modes Effect Input Output With Subwoofer Surround Speaker Standard 2 0 ch 2 1 ch 5 1 ch 5 1 ch 7 1 ch DTS 7 1 ch 7 1 ch Dolby Atmos DTS X 7 1 4 ch Surround 2 0 ch 11...

Page 14: ...ing this function Samsung VIZIO LG Sony Sharp PHILIPS PANASONIC TOSHIBA Hisense RCA 1 Turn Off the Soundbar 2 Push up and hold the WOOFER button for 5 seconds Each time you push the WOOFER button up a...

Page 15: ...of the Left and Right Surround Speakers PowerCord 3 Connect the Power cord to the Soundbar POWER POWER DIGITAL AUDIO IN OPTICAL HDMI TO TV eARC ARC HDMI 1 HDMI 2 SERVICE Bottom of the Soundbar Main Un...

Page 16: ...rmode An optimal surround sound may be delivered depending on the position of the rear speaker See the illustration below for speaker positioning To activate this mode select the Surround Speaker mode...

Page 17: ...d the blue indicator blinks 5 Sec Blinking blue fast Rearof Subwoofer Rearof Subwoofer Blinking blue fast POWER x 2 Rearof the Left and Right Surround Speakers 5 Sec 3 Press the Up button on the remot...

Page 18: ...mation for the Samsung Service Center in this manual NOTE If the main unit is powered off the wireless subwooferwill go into stand by mode and the STANDBY LED on the rear of the sub wooferwill turn re...

Page 19: ...rear speakers If you are using the function forthe first time 1 Press the Sound Control button until Auto EQ is selected 2 Press the Up Down buttons to select Tuning and then press the button 3 Tuning...

Page 20: ...and the sound is heard To connect with eARC the eARC function in the TV menu should be set to On Refer to the TV user manual for details on setting e g Samsung TV Home Menu Settings All Settings Sound...

Page 21: ...PTICAL Optical Cable not supplied Bottom of the Soundbar D IN Top of the Soundbar 1 With the TV and Soundbar turned off connect the DIGITALAUDIO IN OPTICAL port on the Soundbar and the OPTICAL output...

Page 22: ...ect If you have an existing Soundbar e g SoundbarQ B on the list of speakers on the Samsung TV delete it Then repeat steps 1 through 3 Disconnecting the Soundbarfrom the Samsung TV Press the Multi Fun...

Page 23: ...s Because the menus may differ depending on the year of manufacture refer to your TV manual To connect the TV to the Soundbarvia Wi Fi connect the Soundbar to the wireless router first See page 27 for...

Page 24: ...l Cable not supplied D IN TV menu example TV AV Soundbarseries name HDMI TV menu Wi Fi Wi Fi TV menu example TV AV Soundbarseries name Wi Fi NOTE It can operate according to the Codec supported by TV...

Page 25: ...d Off Up Spacefit sound On This is available in all Sound modes Method 2 Connecting via TV To enable this function turn on the Adaptive Sound mode on your Samsung TV menu Home Menu Settings All Settin...

Page 26: ...button on the remote control to select HDMI1 or HDMI 2 mode 5 The Soundbar display indicates that HDMI1 or HDMI 2 mode is currently selected and the Soundbarwill start playing sounds NOTE When you use...

Page 27: ...of the Soundbar 1 Use an optical cable not supplied to connect the DIGITALAUDIO IN OPTICAL on the Soundbar main and the OPTICAL OUT port on the external device 2 Turn on the Soundbar and external dev...

Page 28: ...mode you can reconnect any Samsung TV or mobile device that was connected before BT PAIRING In this mode you can connect a new device to the Soundbar Press the PAIR button on the Soundbar remote contr...

Page 29: ...Bluetooth option This wireless device may cause electrical interference during operation Disconnecting the Bluetooth device from a Soundbar You can disconnect a Bluetooth device from the Soundbar For...

Page 30: ...rtThings app from your mobile device smartphone or tablet 2 On the app follow the screen instructions to add the Soundbar The automatic pop up the second screenshot below may not show on some devices...

Page 31: ...device does not tap a sharp corner of the Soundbar The Soundbar or mobile device may become scratched or damaged It is recommended that the mobile device be covered with a case Lightly tap the wide a...

Page 32: ...h AirPlay 2 you can stream music podcasts and other audio from yourApple devices to the Samsung Soundbar Make sure the Soundbar is powered on and connected to the same Wi Fi network as yourApple devic...

Page 33: ...the wall install the Soundbar at least 2 inches 5 cm below the TV 2 inches 5 cm ormore 2 Align the Wall Mount Guide s CenterLine with the center of your TV if you are mounting the Soundbar below your...

Page 34: ...lbs 8 0 kg Hole size 1 4 20 UNC threaded insert Standard Screw 6 35 mm 0 25 Inch 1 27mm 0 05 Inch Pitch Length 18 mm 0 70 Inch long Quantity Left 1 EA Right 1 EA L R Check the strength of the wall bef...

Page 35: ...ower cord turn on the Soundbar and then reconnect it to the Internet USB Update Bottom of the Soundbar SERVICE ID SET WOOFER REAR NETWORK SERVICE ID SET Samsung may offerupdates forthe Soundbar s syst...

Page 36: ...ace the batteries with new ones The Soundbarindicatorturns solid red The microphone is turned off Turn on the microphone See page 7 Sound is not output from the soundbar The volume of the Soundbar is...

Page 37: ...t Bluetooth Speaker List The automatic TV connection may be disabled While the Soundbar is in BT READY press and hold the Left button on the Soundbar remote control for 5 seconds to select ON TV CONNE...

Page 38: ...s Apple Airplay iPhone iPad and Mac are trademarks of Apple Inc registered in the U S and other countries Use of the Works with Apple badge means that an accessory has been designed to work specifical...

Page 39: ...1 inches 220 0 x 413 0 x 410 0 mm AMPLIFIER Rated Output power 200 W Wireless Surround Speaker SET Name PS RB99B LEFT RIGHT Weight 7 5 lbs 3 4 kg Dimensions W x H x D 5 1 x 7 9 x 5 5 inches 129 5 x 20...

Page 40: ...problems incorrect electrical line voltage fluctuations and surges customer adjustments and failure to follow operating instructions cleaning maintenance and environmental instructions that are covere...

Page 41: ...Samsung Service Center Web Site Address IN THE US 1 800 SAMSUNG 726 7864 www samsung com us support Samsung Electronics America Inc 85 Challenger Road Ridgefield Park NJ 07660 2022 Samsung Electronic...

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