Samsung QN85C Series User Manual Download Page 2

ENG

USER MANUAL

Thank you for purchasing this Samsung product.
To receive more complete service, please register your product at www.samsung.com
Model                                                Serial No.                                               
If you have any questions, please call us at 1-800-SAMSUNG (1-800-726-7864) for assistance.

Figures and illustrations are provided for reference only and may differ from the actual product appearance.
Product design and specifications may change without notice.

© 2023 Samsung Electronics Co., Ltd. All rights reserved.

Before Reading This User 

Manual

This TV comes with this User Manual and an embedded 
e-Manual (  >   (left directional button) >   

Settings

 > 

Support

 > 

Open e-Manual

).

On the website (www.samsung.com), you can download the 
manuals and see its contents on your PC or mobile device.

Warning! Important 

Safety Instructions

Please read the Safety Instructions before using your TV. 
Refer to the table below for an explanation of symbols which 
may be on your Samsung product.

CAUTION

RISK OF ELECTRIC SHOCK. DO NOT OPEN.

CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, 
DO NOT REMOVE COVER (OR BACK). THERE ARE 
NO USER SERVICEABLE PARTS INSIDE. REFER ALL 
SERVICING TO QUALIFIED PERSONNEL.

This symbol indicates that high voltage is 
present inside. It is dangerous to make any 
kind of contact with any internal part of 
this product.

This symbol indicates that this product 
has included important literature 
concerning operation and maintenance.

Class II product: This symbol indicates 
that a safety connection to electrical earth 
(ground) is not required. If this symbol 
is not present on a product with a power 
cord, the product MUST have a reliable 
connection to protective earth (ground).

AC voltage: Rated voltage marked with 
this symbol is AC voltage.

DC voltage: Rated voltage marked with 
this symbol is DC voltage.

Caution. Consult instructions for use: This 
symbol instructs the user to consult the 
user manual for further safety related 
information.

Power

 

Do not overload wall outlets, extension cords, or adapters 
beyond their voltage and capacity. It may cause fire or 
electric shock. Refer to the power specifications section of 
the manual or the power supply label on the product for 
voltage and amperage information.

 

Power-supply cords should be placed so that they are not 
likely to be walked on or pinched by items placed upon or 
against them. Pay particular attention to cords at the plug 
end, at wall outlets, and at the point where they exit from 
the appliance.

 

Never insert anything metallic into the open parts of this 
apparatus. This may cause electric shock.

 

To avoid electric shock, never touch the inside of this 
apparatus. Only a qualified technician should open this 
apparatus.

 

Be sure to plug in the power cord until it is firmly seated. 
When unplugging the power cord from a wall outlet, 
always pull on the power cord's plug. Never unplug it by 
pulling on the power cord. Do not touch the power cord 
with wet hands.

 

If this apparatus does not operate normally - in particular, 
if there are any unusual sounds or smells coming from it - 
unplug it immediately and contact an authorized dealer or 
Samsung service center.

 

To protect this apparatus from a lightning storm, or to 
leave it unattended and unused for a long time, be sure to 
unplug it from the wall outlet and disconnect the antenna 
or cable system.

 

– Accumulated dust can cause an electric shock, an 

electric leakage, or a fire by causing the power cord to 
generate sparks and heat by causing the insulation to 
deteriorate.

 

Use only a properly grounded plug and wall outlet.

 

– An improper ground may cause electric shock or 

equipment damage. (Class l Equipment only.)

 

To turn off this apparatus completely, disconnect it from 
the wall outlet. To ensure you can unplug this apparatus 
quickly if necessary, make sure that the wall outlet and 
power plug are readily accessible.

Installation

 

Do not place this apparatus near or over a radiator or heat 
register, or where it is exposed to direct sunlight.

 

Do not place any objects (vases etc.) containing water on 
this apparatus, as this can result in a fire or electric shock.

 

Do not expose this apparatus to rain or moisture.

 

Be sure to contact an authorized Samsung service center 
for information if you intend to install your TV in a location 
with heavy dust, high or low temperatures, high humidity, 
chemical substances, or where it will operate 24 hours a 
day such as in an airport, a train station, etc. Failure to do 
so may lead to serious damage to your TV.

 

Do not expose this apparatus to dripping or splashing.

Mounting the TV on a wall

If you mount this TV on a wall, follow 
the instructions exactly as set out by the 
manufacturer. If it is not correctly mounted, 
the TV may slide or fall and cause serious 
injury to a child or adult and serious damage 
to the TV.

 

To order the Samsung wall mount kit, contact Samsung 
service center at 1-800-SAMSUNG (1-800-726-7864).

 

Samsung Electronics is not responsible for any damage to 
the product or injury to yourself or others if you choose to 
install the wall mount on your own.

 

Samsung is not liable for product damage or personal 
injury when a non-VESA or non-specified wall mount is 
used or when the consumer fails to follow the product 
installation instructions.

 

You can install your wall mount on a solid wall 
perpendicular to the floor. Before attaching the wall 
mount to surfaces other than plaster board, contact your 
nearest dealer for additional information. If you install 
the TV on a ceiling or slanted wall, it may fall and result in 
severe personal injury.

Safety Precaution

Caution

: Pulling, pushing, or climbing 

on the TV may cause the TV to fall. In 
particular, ensure your children do not 
hang on or destabilize the TV. This action 
may cause the TV to tip over, causing 
serious injuries or death. Follow all safety 
precautions provided in the Safety Flyer 
included with your TV. For added stability 
and safety, you can purchase and install 
the anti-tip device, refer to "Preventing 
the TV from falling."

WARNING

: Never place a television set in an 

unstable location. The television set may fall, 
causing serious personal injury or death. Many 
injuries, particularly to children, can be avoided 
by taking simple precautions such as:

 

Always use cabinets or stands or mounting methods 
recommended by Samsung.

 

Always use furniture that can safely support the television 
set.

 

Always ensure the television set is not overhanging the 
edge of the supporting furniture.

 

Always educate children about the dangers of climbing 
on furniture to reach the television set or its controls.

 

Always route cords and cables connected to your 
television so they cannot be tripped over, pulled or 
grabbed.

 

Never place a television set in an unstable location.

 

Never place the television set on tall furniture (for 
example, cupboards or bookcases) without anchoring 
both the furniture and the television set to a suitable 
support.

 

Never place the television set on cloth or other materials 
that may be located between the television set and 
supporting furniture.

 

Never place items that might tempt children to climb, 
such as toys and remote controls, on the top of the 
television or furniture on which the television is placed.

If the existing television set is going to be retained and 
relocated, the same considerations as above should be 
applied.

 

When you have to relocate or lift the TV for replacement or 
cleaning, be sure not to pull out the stand.

 

When installing a wall mount kit, we recommend you 
fasten all four VESA screws.

 

If you want to install a wall mount kit that attaches to the 
wall using two top screws only, be sure to use a Samsung 
wall mount kit that supports this type of installation. (You 
may not be able to purchase this type of wall mount kit, 
depending on the geographical region.)

 

Do not mount the TV at more than a 15 degree tilt.

 

Standard dimensions for wall mount kits are shown in the 
table on the Unpacking and Installation Guide.

Do not install your wall mount kit while your TV 
is turned on. This may result in personal injury 
from electric shock.

 

Do not use screws that are longer than the standard 
dimension or do not comply with the VESA standard 
screw specifications. Screws that are too long may cause 
damage to the inside of the TV set.

 

For wall mounts that do not comply with the VESA 
standard screw specifications, the length of the screws 
may differ depending on the wall mount specifications.

 

Do not fasten the screws too firmly. This may damage the 
product or cause the product to fall, leading to personal 
injury. Samsung is not liable for these kinds of accidents.

 

Always have two people mount the TV onto a wall.

 

– For 82 inch or larger models, have four people mount 

the TV onto a wall.

Providing proper ventilation for your TV

When you install your TV *and One Connect Box, maintain 
a distance of at least 4 inches (10 cm) between the TV *and 
One Connect Box with other objects (walls, cabinet sides, 
etc.) to ensure proper ventilation. Failing to maintain proper 
ventilation may result in a fire or a problem with the product 
caused by an increase in its internal temperature.
*: One Connect Box Supported Model Only

 

When you install your TV with a stand or a wall mount, we 
strongly recommend you use parts provided by Samsung 
Electronics only. Using parts provided by another 
manufacturer may cause difficulties with the product or 
result in injury caused by the product falling.

Preventing the TV from falling

Wall-anchor 
(not supplied)

1. 

Using the appropriate screws, firmly fasten a set of 
brackets to the wall. Confirm that the screws are firmly 
attached to the wall.

 

– You may need additional material such as wall anchors 

depending on the type of wall.

2. 

Using the appropriately sized screws, firmly fasten a set of 
brackets to the TV.

 

– For the screw specifications, refer to the standard 

screw part in the table on the Unpacking and 
Installation Guide.

3. 

Connect the brackets fixed to the TV and the brackets 
fixed to the wall with a durable, heavy-duty string, and 
then tie the string tightly.

 

– Install the TV near the wall so that it does not fall 

backwards.

 

– Connect the string so that the brackets fixed to the 

wall are at the same height as or lower than the 
brackets fixed to the TV.

Contact SAMSUNG WORLD WIDE

Country

Samsung Service Center 

Website

Address

U.S.A

1-800-SAMSUNG (726-7864)

www.samsung.com/us/support

Samsung Electronics America, Inc.
85 Challenger Road
Ridgefield Park, NJ 07660

Accessibility contact information in U.S.A. : [email protected]

If you experience issues, please do not take the TV back to the store.
In the United States of America, call us at 1-800-SAMSUNG (1-800-726-7864) or visit us at www.samsung.com or www.samsung.
com/spsn for support and warranty service.

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Summary of Contents for QN85C Series

Page 1: ...bject Tracking Sound Motion Xcelerator Turbo Gaming Hub Smart TV with Alexa Built in QN65QN85CAFXZA 2023 Model User Manual of Product 2 SAMSUNG HW Q990B ZA 11 1 4ch Soundbar w Wireless Dolby Atmos DTS...

Page 2: ...ndicularto the floor Before attaching thewall mount to surfaces otherthan plasterboard contactyour nearest dealerforadditional information Ifyou install the TVon a ceiling orslantedwall it mayfall and...

Page 3: ...en Accept the software download and update byselecting Yeswhen prompted Take steps to secureyourwireless access point and network Your access point s manual should provide additional details about how...

Page 4: ...FULL MANUAL HW Q990B Imagine the possibilities Thank you for purchasing this Samsung product To receive more complete service please registeryour product at www samsung com register...

Page 5: ...nterference received including interference that may cause undesired operation FCC Caution Any changes or modifications not expressly approved by the party responsible for compliance could void the us...

Page 6: ...id has been spilled or objects have fallen into the apparatus the apparatus has been exposed to rain or moisture does not operate normally or has been dropped PRECAUTIONS 1 Ensure that the AC power su...

Page 7: ...or Surround Speakers 14 LED Indicator Lights on the Rear of Subwoofer and Surround Speakers 15 Auto EQ 16 05 Connecting to a TV 17 Connecting the TV that supports HDMI ARC Audio Return Channel 17 Con...

Page 8: ...TV 31 Component 31 11 Software Update 32 Auto Update 32 USB Update 32 Initialization 33 12 Troubleshooting 33 13 License 35 14 Open Source License Notice 35 15 Important Notes About Service 35 16 Spe...

Page 9: ...Bracket Wall Mount AH61 04119A Rubber Foot BN67 00398L For more information about the power supply and power consumption refer to the label attached to the product Label Rear of the Soundbar Main Uni...

Page 10: ...IN OPTICAL HDMI TO TV eARC ARC HDMI 2 HDMI 1 ID SET WOOFER REAR ID SET NETWORK SERVICE ID SET WOOFER REAR DIGITAL AUDIO IN OPTICAL HDMI TO TV eARC ARC HDMI 2 HDMI 1 5 DIGITAL AUDIO IN OPTICAL HDMI TO...

Page 11: ...h device 4 Mute Press the Mute button to mute the sound Press it again to unmute the sound 5 SOUND MODE By pressing the button you can select the desired audio mode such as Surround Game Standard Adap...

Page 12: ...N OFF by using the Up Down buttons 8 Play Pause You can also play or pause music by pressing the button 9 Up Down Left Right Press the indicated areas to select Up Down Left Right Press Up Down Left R...

Page 13: ...ons forthe different sound effect modes Effect Input Output With Subwoofer Surround Speaker Standard 2 0 ch 2 1 ch 5 1 ch 5 1 ch 7 1 ch DTS 7 1 ch 7 1 ch Dolby Atmos DTS X 7 1 4 ch Surround 2 0 ch 11...

Page 14: ...ing this function Samsung VIZIO LG Sony Sharp PHILIPS PANASONIC TOSHIBA Hisense RCA 1 Turn Off the Soundbar 2 Push up and hold the WOOFER button for 5 seconds Each time you push the WOOFER button up a...

Page 15: ...of the Left and Right Surround Speakers PowerCord 3 Connect the Power cord to the Soundbar POWER POWER DIGITAL AUDIO IN OPTICAL HDMI TO TV eARC ARC HDMI 1 HDMI 2 SERVICE Bottom of the Soundbar Main Un...

Page 16: ...rmode An optimal surround sound may be delivered depending on the position of the rear speaker See the illustration below for speaker positioning To activate this mode select the Surround Speaker mode...

Page 17: ...d the blue indicator blinks 5 Sec Blinking blue fast Rearof Subwoofer Rearof Subwoofer Blinking blue fast POWER x 2 Rearof the Left and Right Surround Speakers 5 Sec 3 Press the Up button on the remot...

Page 18: ...mation for the Samsung Service Center in this manual NOTE If the main unit is powered off the wireless subwooferwill go into stand by mode and the STANDBY LED on the rear of the sub wooferwill turn re...

Page 19: ...rear speakers If you are using the function forthe first time 1 Press the Sound Control button until Auto EQ is selected 2 Press the Up Down buttons to select Tuning and then press the button 3 Tuning...

Page 20: ...and the sound is heard To connect with eARC the eARC function in the TV menu should be set to On Refer to the TV user manual for details on setting e g Samsung TV Home Menu Settings All Settings Sound...

Page 21: ...PTICAL Optical Cable not supplied Bottom of the Soundbar D IN Top of the Soundbar 1 With the TV and Soundbar turned off connect the DIGITALAUDIO IN OPTICAL port on the Soundbar and the OPTICAL output...

Page 22: ...ect If you have an existing Soundbar e g SoundbarQ B on the list of speakers on the Samsung TV delete it Then repeat steps 1 through 3 Disconnecting the Soundbarfrom the Samsung TV Press the Multi Fun...

Page 23: ...s Because the menus may differ depending on the year of manufacture refer to your TV manual To connect the TV to the Soundbarvia Wi Fi connect the Soundbar to the wireless router first See page 27 for...

Page 24: ...l Cable not supplied D IN TV menu example TV AV Soundbarseries name HDMI TV menu Wi Fi Wi Fi TV menu example TV AV Soundbarseries name Wi Fi NOTE It can operate according to the Codec supported by TV...

Page 25: ...d Off Up Spacefit sound On This is available in all Sound modes Method 2 Connecting via TV To enable this function turn on the Adaptive Sound mode on your Samsung TV menu Home Menu Settings All Settin...

Page 26: ...button on the remote control to select HDMI1 or HDMI 2 mode 5 The Soundbar display indicates that HDMI1 or HDMI 2 mode is currently selected and the Soundbarwill start playing sounds NOTE When you use...

Page 27: ...of the Soundbar 1 Use an optical cable not supplied to connect the DIGITALAUDIO IN OPTICAL on the Soundbar main and the OPTICAL OUT port on the external device 2 Turn on the Soundbar and external dev...

Page 28: ...mode you can reconnect any Samsung TV or mobile device that was connected before BT PAIRING In this mode you can connect a new device to the Soundbar Press the PAIR button on the Soundbar remote contr...

Page 29: ...Bluetooth option This wireless device may cause electrical interference during operation Disconnecting the Bluetooth device from a Soundbar You can disconnect a Bluetooth device from the Soundbar For...

Page 30: ...rtThings app from your mobile device smartphone or tablet 2 On the app follow the screen instructions to add the Soundbar The automatic pop up the second screenshot below may not show on some devices...

Page 31: ...device does not tap a sharp corner of the Soundbar The Soundbar or mobile device may become scratched or damaged It is recommended that the mobile device be covered with a case Lightly tap the wide a...

Page 32: ...h AirPlay 2 you can stream music podcasts and other audio from yourApple devices to the Samsung Soundbar Make sure the Soundbar is powered on and connected to the same Wi Fi network as yourApple devic...

Page 33: ...the wall install the Soundbar at least 2 inches 5 cm below the TV 2 inches 5 cm ormore 2 Align the Wall Mount Guide s CenterLine with the center of your TV if you are mounting the Soundbar below your...

Page 34: ...lbs 8 0 kg Hole size 1 4 20 UNC threaded insert Standard Screw 6 35 mm 0 25 Inch 1 27mm 0 05 Inch Pitch Length 18 mm 0 70 Inch long Quantity Left 1 EA Right 1 EA L R Check the strength of the wall bef...

Page 35: ...ower cord turn on the Soundbar and then reconnect it to the Internet USB Update Bottom of the Soundbar SERVICE ID SET WOOFER REAR NETWORK SERVICE ID SET Samsung may offerupdates forthe Soundbar s syst...

Page 36: ...ace the batteries with new ones The Soundbarindicatorturns solid red The microphone is turned off Turn on the microphone See page 7 Sound is not output from the soundbar The volume of the Soundbar is...

Page 37: ...t Bluetooth Speaker List The automatic TV connection may be disabled While the Soundbar is in BT READY press and hold the Left button on the Soundbar remote control for 5 seconds to select ON TV CONNE...

Page 38: ...s Apple Airplay iPhone iPad and Mac are trademarks of Apple Inc registered in the U S and other countries Use of the Works with Apple badge means that an accessory has been designed to work specifical...

Page 39: ...1 inches 220 0 x 413 0 x 410 0 mm AMPLIFIER Rated Output power 200 W Wireless Surround Speaker SET Name PS RB99B LEFT RIGHT Weight 7 5 lbs 3 4 kg Dimensions W x H x D 5 1 x 7 9 x 5 5 inches 129 5 x 20...

Page 40: ...problems incorrect electrical line voltage fluctuations and surges customer adjustments and failure to follow operating instructions cleaning maintenance and environmental instructions that are covere...

Page 41: ...Samsung Service Center Web Site Address IN THE US 1 800 SAMSUNG 726 7864 www samsung com us support Samsung Electronics America Inc 85 Challenger Road Ridgefield Park NJ 07660 2022 Samsung Electronic...

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