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English
Issues
Solutions and Explanations
Software Upgrade over the
network fails.
•
Run Network Test in the Network menu to confirm the connection.
•
If you have the latest Software (SW) version already installed, SW
upgrade will not proceed.
Others
Purple/green rolling horizontal
bars and buzzing noise from the
TV speakers with Component
cable connection.
•
Remove the left and right audio connections from the set-top-box. If the
buzzing stops, this indicates that the set-top-box has a grounding issue.
Replace the Component video cables with an HDMI connection.
Plasma TV is making humming
noise.
•
Plasma TVs typically make a soft humming sound. This is normal. It’s
caused by the electrical charges that are used to create the images on
the screen.
•
If the humming sound is loud, you may have set the brightness on the TV
too high. Try setting the brightness lower.
•
You can also have loud humming if the back of your Plasma TV is too
close to a wall or other hard surface. Also, try rerouting your connection
cables.
•
An improperly installed of wall mount can also create excessive noise.
