15
Before going abroad
To be able to pick up your messages overseas, you’ll need to do
the following
before leaving the UK
:
•
Note your personal mailbox number
– find out what this is by
dialling
*#104#
(Please note that, once you’re abroad,
you will not be able to use this function)
•
Set up your own voicemail PIN code
With a voicemail PIN, you’ll be able to pick up your voicemail
messages from abroad either using your mobile, or any
other phone
•
Don’t forget to pack your charger and a travel adapter
To set up a voicemail PIN code
•
Dial
1571
•
Press
1
for the
Main Menu
•
Press
4
for
Mailbox Settings
•
Press
2
for
Security Options
and follow the voice prompts
How do I know if I have a voicemail message?
You will receive a text message to notify you of any
voicemail messages.
To listen to your messages
•
Dial your
mailbox number
which is included in your
text notification in the international format (prefixed
with
+44
without the leading
0
)
•
Key
9
when hearing the greeting
•
Enter your voicemail PIN, then follow the voice prompts
Calling Customer Services from abroad
You need to dial
+44 1324 452 143
from a landline or from
your mobile.
