TELEPHONE CONNECTION REQUIREMENTS
The Federal Communications Commission (FCC) has established rules which permit the DCS to be connected
directly to the telephone network using telephone company network access jacks usually referred to as
“Registered Jacks.”
RINGER EQUIVALENCE (REN)
The REN is used to determine the quantity of devices which may be connected to the telephone line. Excessive
RENs on the telephone line may result in the devices not ringing in response to an incoming call. In most but not
all areas, the sum of the RENs should not exceed 5.0. To be certain of the number of devices that may be connect-
ed to the line, as determined by the number of RENs, contact the telephone company to determine the maximum
REN for the calling area.
INCIDENCE OF HARM
If the terminal equipment, the OfficeServ 500, causes harm to the telephone network, the telephone company will
notify you in advance that temporary discontinuance of service may be required. But if advance notice is not prac-
tical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right
to file a complaint with the FCC if you believe it is necessary.
CHANGES TO TELEPHONE COMPANY EQUIPMENT OR FACILITIES
The telephone company may make changes in its facilities, equipment, operations or procedures that could affect
the operation of the equipment. If this happens, the telephone company will provide advance notice in order for
you to make the necessary modifications so that you may maintain uninterrupted service.
SERVICE CENTER
If trouble is experienced with the OfficeServ 500, please contact your local SAMSUNG TELECOMMUNICATIONS
AMERICA for repair or warranty information. If the trouble is causing harm to the telephone network, the tele-
phone company may request that you remove the equipment from the network until the problem is resolved.
5.3 TELEPHONE COMPANY INTERFACES
CIRCUIT
TYPE
OFFICESERV 500
CARD TYPE
FACILITY
INTERFACE CODE
NETWORK
JACK
LOOP START LINE
TRK-B
TRK-B1
TRK-C1
T1-SF
T1-ESF
O2LS2
04DU9-DN
04DU9-1KN
RJ21X
RJ11C
RJ14C
RJ48C
OFF PREMISES EXTENSION
SLI-4 circuit board only
OL13C
RJ21X
RJ11C
RJ14C
E911
E911
O2RV2-O
ISDN-PRI
TE/PRI
04DU9-1KN
RJ48C
ISDN-BRI
4BRI
02155
NT1
5.2
