English 47
Tr
ouble
shoo
ting
Information codes
Code symbol
Meaning
Solution
Check the oven sensor.
1.
Press the
OVEN OFF
pad, and
then restart the oven.
2.
If the problem persists,
disconnect all power to the range
for at least 30 seconds, and then
reconnect the power.
Oven overheating.
Check the PBA NTC Sensor
Check the PBA NTC Sensor
Check the door lock.
Check the Touch PBA
signals.
Check the contol panel
pads
** If these solutions do not solve the problem, contact a local Samsung service
center or call 1-800-SAMSUNG (1-800-726-7864).
Problem
Possible cause
Action
Food does not
bake or roast
properly in the
oven.
The wrong cooking
mode is selected.
The oven racks have not
been positioned properly
for the foods being
cooked.
Incorrect cookware or
cookware of improper
size is being used.
The oven thermostat
needs adjustment.
There is aluminum foil
on the racks and/or oven
bottom.
Remove foil.
The clock or timers are
not set correctly.
Food does not
broil properly in
the oven.
The oven controls are
not set properly.
The oven door was not
closed during broiling.
The rack has not been
properly positioned.
See the broiling guide on page
NX5000M_NX58M6650WS_AA_DG68-00993A-00_EN+MES+CFR.indb 47
6/29/2017 1:09:34 PM