46 English
Tr
ouble
shoo
ting
Troubleshooting
Others
Problem
Possible cause
Action
The product is
not level.
The appliance has been
installed improperly.
The leveling leg(s)
is (are) damaged or
uneven.
Make sure the floor is level,
strong, and stable. If the floor sags
or slopes, contact a carpenter.
Check and level the range. (See the
Installation Instructions.)
The kitchen cabinets are
not properly aligned and
make the range appear
to be not level.
Ensure that cabinets are square
and provide sufficient room for
installation.
The display
goes blank.
The electrical outlet
Ground Fault Interrupter
(GFI or GFCI) has been
tripped and needs to be
reset.
Your digital control has
been damaged.
Replace fuse or reset circuit
breaker.
Problem
Possible cause
Action
Steam or smoke
coming from
under the
control panel.
This is normal.
The oven vent is located there.
More steam is visible when you
use the convection functions or
when baking or roasting multiple
items at the same time.
A burning
or oily odor
coming from
the vent.
This is normal for a new
oven and will disappear
within 1/2 hour of the
first bake cycle.
To speed the process, set a self-
cleaning cycle for a minimum of
3 hours. (See page
and
A strong odor.
This is temporary.
The insulation around the inside
of the oven emits an odor the first
few times the oven is used.
Oven racks are
difficult to slide.
This is normal.
Apply a small amount of vegetable
oil to a paper towel and wipe the
edges of the oven racks with the
paper towel. Racks become dull
and hard to slide if they are left in
the oven during a self-clean cycle.
Fan noise.
This is normal.
The convection fan runs until the
function is over or the door is
opened.
The convection
fan is not
working.
This is normal.
The fan starts automatically when
the oven reaches the preheat
temperature.
NX5000M_NX58M6650WS_AA_DG68-00993A-00_EN+MES+CFR.indb 46
6/29/2017 1:09:33 PM