Samsung NX58H5650WS Service Manual Download | Manualshive

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59

4. Troubleshooting

4-3 Oven Malfunction

Convection fan not working (Electrical)

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Summary of Contents for NX58H5650WS

Page 1: ...AS RANGES 1 Precautions 6SHFL FDWLRQV 3 Disassembly and Reassembly 4 Troubleshooting 5 PCB Diagrams 6 Wiring Diagrams GAS RANGES CONTENTS MODELS AND MODEL CODES NX58H5650WS NX58H5600SS VERSION VER 00...

Page 2: ...12 Replacing the Handle Door 24 3 13 Replacing the Glass Inner 25 3 14 Replacing the Warming drawer NX58H5650WS 26 3 15 Replacing the Storage drawer NX58H5600SS 28 3 16 Replacing the Burner Broil 29 3...

Page 3: ...3 RQWHQWV 6 Wiring Diagram 70 6 1 Wiring Diagram 70...

Page 4: ...s to the appliance should be turned off and or disconnected when the range is being serviced or repaired WARNING 7R DYRLG ULVN RI GHDWK RU VHYHUH SHUVRQDO LQMXU IURP HOHFWULFDO VKRFN GLVFRQQHFW SRZHU...

Page 5: ...ING ELEMENT Burners heating element and surfaces may be hot even though they are dark in color Interior surfaces of an oven become hot enough to cause burns During and after use do not touch or let FO...

Page 6: ...ners of different sizes 6HOHFW XWHQVLOV KDYLQJ DW ERWWRPV ODUJH HQRXJK WR FRYHU WKH VXUIDFH EXUQHU DPHV 7KH XVH RI XQGHUVL HG XWHQVLOV ZLOO H SRVH D SRUWLRQ RI WKH VXUIDFH EXUQHU DPHV WR GLUHFW FRQWDF...

Page 7: ...or disconnect appliance from electrical and gas supplies and have the appliance serviced by a licensed technician Use Care When Opening Door Let hot air or steam escape before you remove or replace f...

Page 8: ...n the industry BTU Ratings ALL MODELS NG LP Broil Burner Upper 13 500 11 500 Bake Burner Lower 18 000 15 000 Warming Drawer NX58H5650WS Convenient front Access drawer with bottom heating element Great...

Page 9: ...Front NG 18 000 LP 14 500 NG 17 000 LP 12 500 Right Rear 5 000 4 000 5 000 4 000 Left Front 15 000 11 500 15 000 10 000 Left Rear 9 500 7 500 9 500 7 500 Center Oval 9 500 7 500 9 500 7 500 Oven Capac...

Page 10: ...ssories Item Description Code No Quantity Assy Grate Side Coating DG94 00937A 2 Assy Grate Center Coating DG94 00938A 1 Plate Griddle DG61 00563A 1 Rack Flat DG75 01001C 2 Assy Grate DG94 00939A 1 Ass...

Page 11: ...LDWLRQ CAUTION When you work on the gas range be careful when handling sheet metal parts Sharp edges may be present and you can cut yourself if you are not careful Parts SODQDWLRQ 3KRWR SODQDWLRQ Cove...

Page 12: ...it 10 Remove 2 screws and the spark module from the back of the range 11 Disconnect the wire connectors from the terminals on the spark module 12 When service is complete replace the YH cover panels o...

Page 13: ...not careful Parts SODQDWLRQ 3KRWR SODQDWLRQ Assy Frame Cooktop ASSYGRATE 2SIDE 1 CENTER BURNER CAP BURNER HEAD BURNER CUP 1 Turn off the electrical supply going to the range 2 Shut off the gas shut of...

Page 14: ...eet metal parts Sharp edges may be present and you can cut yourself if you are not careful Parts SODQDWLRQ 3KRWR SODQDWLRQ Knob Pull the control knob straight off 1 Turn off the electrical supply goin...

Page 15: ...es may be present and you can cut yourself if you are not careful Parts SODQDWLRQ 3KRWR SODQDWLRQ Switch Ignition SWITCH IGNITION 1 Turn off the electrical supply going to the range 2 Shut off the gas...

Page 16: ...gas range be careful when handling sheet metal parts Sharp edges may be present and you can cut yourself if you are not careful Parts SODQDWLRQ 3KRWR SODQDWLRQ Locking Clip Electrode Locking Clip Elec...

Page 17: ...al on the spark module 7 To UHPRYH WKH JDV RUL FH SODFH the burner cup in a vise and UHPRYH WKH RUL FH ZLWK D LQFK socket wrench 8 When service is complete Install WKH JDV RUL FH LQ WKH QHZ EXUQHU cup...

Page 18: ...reful Parts SODQDWLRQ 3KRWR SODQDWLRQ Assy Tube Manifold ASSY BRACKET B URNER BOX 1 Turn off the electrical supply going to the range 2 Shut off the gas shut off valve in the gas supply line to the ra...

Page 19: ...gas range be careful when handling sheet metal parts Sharp edges may be present and you can cut yourself if you are not careful Parts SODQDWLRQ 3KRWR SODQDWLRQ Switch Door Plunger SWITHCH DOORPLUNGER...

Page 20: ...MXU IURP H SORVLRQ UH RU DVSK LDWLRQ CAUTION When you work on the gas range be careful when handling sheet metal parts Sharp edges may be present and you can cut yourself if you are not careful Parts...

Page 21: ...Sharp edges may be present and you can cut yourself if you are not careful Parts SODQDWLRQ 3KRWR SODQDWLRQ Upper Oven Burner Shield and Upper Oven Burner SENSOR THERMISTER CONNECTOR 1 Turn off the ele...

Page 22: ...range be careful when handling sheet metal parts Sharp edges may be present and you can cut yourself if you are not careful Parts SODQDWLRQ 3KRWR SODQDWLRQ Gasket Door 1 Open the oven door to its ful...

Page 23: ...RU DVSK LDWLRQ CAUTION When you work on the gas range be careful when handling sheet metal parts Sharp edges may be present and you can cut yourself if you are not careful Parts SODQDWLRQ 3KRWR SODQD...

Page 24: ...g the range Failure to do so can result in death or SHUVRQDO LQMXU IURP H SORVLRQ UH RU DVSK LDWLRQ CAUTION When you work on the gas range be careful when handling sheet metal parts Sharp edges may be...

Page 25: ...e Replace all panels before operating the range Failure to do so can result in death or SHUVRQDO LQMXU IURP H SORVLRQ UH RU DVSK LDWLRQ CAUTION When you work on the gas range be careful when handling...

Page 26: ...e gas shut off valve in the gas supply line to the range 3 Open the warming drawer to the fully opened position 4 Locate glide lever on each side of drawer Push down on the left glide lever and pull u...

Page 27: ...e to the range 3 Open the warming drawer to the fully opened position 4 Locate glide lever on each side of drawer Push down on the left glide lever and pull up on the right glide lever while pulling t...

Page 28: ...emove the contents 2 While supporting the drawer pull it out until the 2 bottom JXLGH EORFNV DUH H SRVHG LIW RXW WKH GUDZHU IURP WKH top glide blocks 3 To replace position top edge of drawer on the 2...

Page 29: ...n the gas supply line to the range 3 Open the oven door and remove the racks from inside the oven 4 Remove Cover back main wire to the rear of the oven 5 Disconnect the wires or the connector of the H...

Page 30: ...SK LDWLRQ CAUTION When you work on the gas range be careful when handling sheet metal parts Sharp edges may be present and you can cut yourself if you are not careful Parts SODQDWLRQ 3KRWR SODQDWLRQ H...

Page 31: ...present and you can cut yourself if you are not careful Parts SODQDWLRQ 3KRWR SODQDWLRQ Burner Bake CONNECTOR 1 Turn off the electrical supply going to the range 2 Shut off the gas shut off valve in...

Page 32: ...H RU DVSK LDWLRQ CAUTION When you work on the gas range be careful when handling sheet metal parts Sharp edges may be present and you can cut yourself if you are not careful Parts SODQDWLRQ 3KRWR SODQ...

Page 33: ...cover convection 4 Note mark and disconnect wires or connector going to the motor convection 5 Open the oven door and remove the racks from inside the oven 6 Remove 2 screws and the interior cover ca...

Page 34: ...ver convection 4 Note mark and disconnect wires or connector going to the motor convection 5 Open the oven door and remove the racks from inside the oven 6 Remove 2 screws and the interior cover casin...

Page 35: ...you work on the gas range be careful when handling sheet metal parts Sharp edges may be present and you can cut yourself if you are not careful Parts SODQDWLRQ 3KRWR SODQDWLRQ Heater Convection CONNEC...

Page 36: ...or SHUVRQDO LQMXU IURP H SORVLRQ UH RU DVSK LDWLRQ CAUTION When you work on the gas range be careful when handling sheet metal parts Sharp edges may be present and you can cut yourself if you are not...

Page 37: ...can cut yourself if you are not careful Parts SODQDWLRQ 3KRWR SODQDWLRQ Assy Valve Safety SUPPORTREGULATOR Rear 1 Turn off the electrical supply going to the range 2 Shut off the gas shut off valve in...

Page 38: ...back wall of the warming drawer with 4 screws 9 Reconnect gas lines to the ASSY VALVE SAFETY NOTE Check DOO JDV OLQHV DQG WWLQJV for leaks before operation WARNING Cross wiring the wires to the gas FR...

Page 39: ...codes But if the power is interrupted and the oven turns off the stored error codes are deleted 6 Press the Clear Off pad to return to normal display mode Oven sensor error FAILURE CODE CAUSE SOLUTION...

Page 40: ...rners to make sure they are lighting and burning properly 3 Check whether the DLB Broil Bake and Warming Drawer relay is working normally 4 Make sure all harness connections are properly connected and...

Page 41: ...ge Remove the upper rear cover panel Make sure the wiring harness is properly connected to the motorized door lock assembly 2 Check motorized door lock assembly for proper operating resistances 3 With...

Page 42: ...ar cover panel Measure WKH VHQVRU UHVLVWDQFH DW room 7HPSHUDWXUH I WKHUH DUH DQ SUREOHPV UHSODFH the oven temperature sensor 2 If there is no problem with oven temperature sensor Please check whether...

Page 43: ...connectors to the oven temperature sensor UHVLVWDQFH DW URRP WHPSHUDWXUH If there are any problems replace oven temperature sensor 2 Check the broil and bake burners to make sure they are lighting an...

Page 44: ...42 4 Troubleshooting 4 1 Failure Display Codes Safety error...

Page 45: ...ector on main PCB and membrane harness replace the PCB SE Disconnect power Take out Membrane Keypad from the PCB Check whether between connector CN301 pin and pin on main PCB have a short circuit Make...

Page 46: ...ge AC 120V 3 Check the door locking switch to make sure it is working properly Replace PCB Solder again if pattern is damaged or parts is Wrong Contacted E 0E Replace faulty door lock switch or Lock m...

Page 47: ...45 4 Troubleshooting PCB Membrane Bracket Assembly Front Front Back Back Front Front Back Back 4 1 Failure Display Codes Control PCB Operation PCB Circuit Boards...

Page 48: ...H5650WS only and Convection heater NX58H5650WS only and clock and timer operation by touching the membrane panel in the top backguard 2 The marking on the front of membrane acts as a guide for where t...

Page 49: ...tions at the PCB connector CN04 have not come loose or disconnected Replace the oven temperature sensor Repair or replace the harness I SUREOHP VWLOO H LVWV DIWHU FRQ UPLQJ WKH oven temperature sensor...

Page 50: ...ng feature will not operate when the warming drawer is on This is normal The self cleaning feature will not operate when the warming drawer is on Membrane control keypads are not working properly Make...

Page 51: ...the connector CN02 on the PCB Replace the malfunctioning relay Replace the PCB Measure the resistance across the fan motor terminals Replace the burned out fan motor The oven smells and or smokes when...

Page 52: ...he electrode and check whether electrode wire or tip is broken Replace the faulty electrode Check for a dirty surface burner RUL FH Clean and or replace the surface burner RUL FH NOTE 5HSODFHPHQW RUL...

Page 53: ...NG LP LT FR RED 1 78 1 04 LT RR GRN 1 40 0 83 CTR BLU 1 38 0 83 RT RR YEL 1 01 0 62 RT FR ORG 1 92 1 12 NX58H5600SS NG LP LT FR RED 1 78 0 98 LT RR GRN 1 40 0 83 CTR BLU 1 38 0 83 RT RR YEL 1 01 0 62...

Page 54: ...e is open Open the gas supply valve END No Ok END Check each surface burner terminal on the spark module for voltage No END Replace the PCB Ok Ok Replace the faulty spark module END No Check for crimp...

Page 55: ...ND No No END Yes Check the GPR to make sure gas is flowing through it Ok Is the GPR shut off lever in the open position Ok Replace the GPR END No END Yes Check for gas supply to the surface burner con...

Page 56: ...k whether the ignition switch is properly operated At the LITE position spark from the electrode tip should be made No END END Ok Change the Ignition switch END No Check for a dirty surface of the bur...

Page 57: ...surface burner orifice NOTE Replacement orifice should always be same size as removed END No END No END Yes Is the supply line between the surface burner and the control manifold free from damage Ok C...

Page 58: ...rner heads and caps properly END No Check the orifice nozzle diameter NG LP Replace the orifice nozzle END No Check the direction of the orifice at the GPR Apply the right direction of the orifice END...

Page 59: ...on Flame size is too big or small Gas No Ok Ok Check the orifice nozzle diameter Flame size is too big or small Replace the orifice nozzle END No Check the orifice direction at GPR Reverse the directi...

Page 60: ...y supplied Oven burner will not light Open the gas valve END No Check whether the Hot surface ignitor HSI is properly heated Check the voltage 120V at the T602 T605 Bake T602 T604 Broil Check the resi...

Page 61: ...59 4 Troubleshooting 4 3 Oven Malfunction Convection fan not working Electrical...

Page 62: ...rly supplied Oven Temp rises too slowly Open the gas valve END No Check the voltage 120V of the PCB T602 T605 Bake T602 T604 Broil Replace the PCB END No Check whether the Hot surface ignitor HSI is p...

Page 63: ...have a short in it Oven Temp rises too fast Faulty broil bake DLB or source control relay RY601 RY605 Replace the PCB Replace the PCB Check the broil and bake burner operation Replace with properly si...

Page 64: ...upper oven burner orifices NOTE Orifice sizes should match chart sizes for the gas type being used Fully open the gas supply valve END No Check for crimped or broken gas lines to the lower or upper ov...

Page 65: ...e display It appears when the oven Temperature reaches 650 343 in any cooking function except self clean Normal resistance of the oven sensor is 1080 ohms Oven overheating in all cooking modes Replace...

Page 66: ...64 4 Troubleshooting 4 3 Oven Malfunction Oven lamp not working Electrical door lock Start Set...

Page 67: ...al No Ok Check the voltage of the housing terminal 120V No Warming drawer does not heat Replace the warming drawer heating element Make sure the warming drawer relay RY605 is working properly Check th...

Page 68: ...d is connected No display Insert the power cord END No Check the voltage of the Power cord connector housing 120V Replace the Power cord END No Check the voltage of the Wire harness A housing CN101 Re...

Page 69: ...ure the Door lock feature is not turned on No Ok Ok Ok Press the Start Set keypad for three or more seconds END Make sure the Sabbath feature is not turned on No Press the Timer On Off and Clock for t...

Page 70: ...68 4 Troubleshooting 4 5 Control Malfunction Buzzer does not beep when keypad is touched Electrical Faulty buzzer on PCB Buzzer does not beep when keypad is touched END Ok Ok Replace the PCB...

Page 71: ...controls the broil ignitor operation 9 RY604 Bake RY This is the relay that controls the bake ignitor operation 10 RY605 W Drawer RY This is the relay that controls the Warming drawer heater operation...

Page 72: ...ignitor operation 10 RY607 Conv Fan RY This is the relay that controls the operation of the convection fan motors 11 RY608 Lamp RY This is the relay that controls the oven lamp operation 12 RY609 Doo...

Page 73: ...336 2K 47K R332 2200uF C108 KRA225S TR312 1N4007 D102 C402 10nF T607 5V R312 220 47K 5V R202 51K R330 51K C202 R201 1nF S8 16 S9 R333 47K 5 6 DIG6 7 DIG7 8 1 S 17 S10 18 S11 9 1 2 1 S 20 S13 1 2 4 1 S...

Page 74: ...under applicable international and or domestic law GSPN GLOBAL SERVICE PARTNER NETWORK Area Web Site Europe CIS Mideast Africa gspn1 samsungcsportal com Asia gspn2 samsungcsportal com North Latin Amer...

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