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30

Using "PCoIP"

2

2 Using "PCoIP"

2.4

"PCoIP"

2.4.1

On Screen Display (OSD) 

The On Screen Display (OSD) local GUI is displayed to the user when the device is powered on and a 

PCoIP session is not in progress. The OSD lets the user connect to a host device through the 

Connect

 

window.

The 

Connect

 window allows access to the 

Options

 page which provides some of the functions provided 

by the Administrative Web Interface.

To access the 

Options

 page, click the 

Options

 menu on the 

Connect

 window.

2.4.2

Connect Screen

The 

Connect

 window will appear during startup except when the client is configured for a managed 

startup or auto-reconnect.

You can change the logo that appears above the 

Connect

 button by uploading a replacement image 

through the Administrative Web Interface 

Upload

 menu.

Connect Button

Click the 

Connect

 button to start a PCoIP session. When the PCoIP connection is pending, the OSD 

local GUI displays a "Connection Pending" message. When the connection is established, the OSD local 

GUI will disappear and the session image will appear.

Figure 2-1: OSD Connect Screen (Connecting)

Summary of Contents for NX-N2

Page 1: ...User Manual NX N2 The color and the appearance may differ depending on the product and the specifications are subject to change without prior notice to improve the performance BN46 00400A 00 ...

Page 2: ...ety PREPARATIONS 14 Checking the Components 14 Checking the Components 16 Parts 16 Front view 18 Reverse Side 19 Installation 19 Attaching the cradle 20 Attaching Products 21 Anti theft Lock USING PCOIP 22 What is a PC over IP 23 Connection to Use PCoIP 23 Connection Using the DP Cable 24 Connecting to a Secondary Monitor 25 Connecting to Headphones 25 Connecting a Microphone 26 LAN Connection 27 ...

Page 3: ...ate TROUBLESHOOTING GUIDE 65 Requirements Before Contacting Samsung Customer Service Center 65 Check the following SPECIFICATIONS 66 General 67 Power consumption APPENDIX 68 Contact SAMSUNG WORLD WIDE 74 Responsibility for the Pay Service Cost to Customers 74 Not a product defect 74 A Product damage caused by customer s fault 74 Others 76 Correct Disposal 76 Correct Disposal of This Product Waste ...

Page 4: ...ung Electronics Microsoft and Windows are registered trademarks of Microsoft Corporation VESA DPM and DDC are registered trademarks of the Video Electronics Standards Association An administration fee may be charged if either a an engineer is called out at your request and there is no defect in the product i e where you have failed to read this user manual b you bring the unit to a repair centre a...

Page 5: ...ence only Real life situations may differ from what is shown in the images Warning A serious or fatal injury may result if instructions are not followed Caution Personal injury or damage to properties may result if instructions are not followed Activities marked by this symbol are prohibited Instructions marked by this symbol must be followed ...

Page 6: ...mount of space as shown below or greater when installing the product The exterior may differ depending on the product This product can be installed in portrait or landscape orientation Precautions for storage For information on how to clean the inside of the product contact the service center page 69 first A service fee will be charged 3 93 inches 10 cm 3 93 inches 10 cm 3 93 inches 10 cm 3 93 inc...

Page 7: ...Otherwise an electric shock may result Insert the power cable all the way in so it is not loose An unstable connection may cause a fire Ensure you connect the power cable to a grounded power socket type 1 insulated devices only An electric shock or injury may result Do not bend or pull the power cable with force Do not weigh the power cable down with a heavy object A damaged power cord may cause a...

Page 8: ...ompletely cut the power to the product You cannot cut the power off completely using only the power button on the product Hold the plug when disconnecting the power cable from the power socket An electric shock or fire may result DO NOT PLACE CANDLES INSECT REPELLANTS OR CIGARETTES ON TOP OF THE PRODUCT DO NOT INSTALL THE PRODUCT NEAR HEAT SOURCES Otherwise a fire may result Avoid installing the p...

Page 9: ...An electric shock or fire may result Do not expose the product to direct sunlight heat or a hot object such as a stove Otherwise the product lifespan may be reduced or a fire may result Do not install the product within the reach of young children The product may fall and injure children Edible oil such as soybean oil can damage or deform the product Do not install the product in a kitchen or near...

Page 10: ... modify the product on your own An electric shock or fire may result Contact Samsung Customer Service Center page 69 for repair Before moving the product turn off the power and disconnect the power cable and all other connected cables Otherwise the power cord may be damaged and a fire or electric shock may result If the product generates a strange noise a burning smell or smoke remove the power ca...

Page 11: ... an inflammable substance near the product An explosion or fire may result Do not insert metallic objects such as a chopstick coin or hair pin into the vent or ports of the product Do not insert inflammable objects such as paper or a match into the vent or ports of the product If water or any foreign substance enters the product be sure to power off the product remove the power cable and contact S...

Page 12: ...apter before you use it Otherwise a fire may result Do not let water enter the DC power adapter or get the adapter wet An electric shock or fire may result Avoid using the product outdoors where it can be exposed to rain or snow Be careful not to get the DC power adapter wet when you wash the floor Do not put the DC power adapter near to any heating apparatus Otherwise a fire may result Keep the D...

Page 13: ... Product Do not place heavy objects on the product Product failure or personal injure may result Do not increase the volume too high when using headphones earphones Sound particularly at a higher volume could potentially affect long term hearing ...

Page 14: ...purchased the product if any item is missing The appearance of the components and items sold separately may differ from the image shown Components Components may vary depending on the country Quick setup guide Warranty card Not available in some locations User Manual Product Power cable DC power adapter Cradle SCREW M4 X L8 ...

Page 15: ...rations 1 1 Preparations Items sold separately The following items can be purchased at your nearest retailer LAN cable USB cable HDMI DVI cable DVI cable DVI RGB cable DP cable Mouse USB Keyboard MIC Headphone ...

Page 16: ...n Power on or off the product Please press the button for two seconds Connect to an audio output device such as headphones Connect to a microphone Connect to a USB device It is recommended to connect a keyboard and mouse to the 2 0 ports Make sure an external hard drive is connected to the dedicated 2 0 HDD port It is recommended to use an externally powered portable hard drive that has a power ad...

Page 17: ...17 Preparations 1 1 Preparations Connect to a USB device Speaker Ports Description A ...

Page 18: ... Description Connect to a USB device Connect to the monitor using the DP cable Sound output through the DP OUT port is not supported Connect to the monitor using the DVI cable The port supports both digital and analog output To use an analog output connect a device to the port using a DVI RGB cable sold separately Connect to a network using the LAN cable Connect to the DC power adapter ...

Page 19: ... 3 1 Attaching the cradle The color and shape of parts may differ from what is shown Specifications are subject to change without notice to improve quality This product can be installed in portrait or landscape orientation Vertical Type Horizontal Type ...

Page 20: ...ch it vertically The dimensions of the product are 100 x 100 mm according to VESA standards Make sure to use screws that are VESA compliant Using screws not compatible with the VESA standards may damage the product or cause the attachment to fall off Samsung is not responsible for damages associated with not using VESA compliant parts Do not use screws that do not comply with the VESA standards To...

Page 21: ...separately To lock an anti theft locking device 1 Fix the cable of your anti theft locking device to a heavy object such as a desk 2 Put one end of the cable through the loop on the other end 3 Insert the Kensington Lock into the security slot on the side of the product 4 Lock the locking device An anti theft locking device can be purchased separately Refer to the user guide provided with your ant...

Page 22: ... support the single display at a maximum resolution of 2560 x 1600 If two display devices are simultaneously connected to the DP and DVI I OUT ports the product can support both displays at a maximum resolution of 1920 x 1200 The product connects to a server PC This ensures improved security and allows you to access the Internet create documents and edit images using the server PC USB ports are pr...

Page 23: ...nnecting all other cables Ensure you connect a source device first before connecting the power cable 2 2 1 Connection Using the DP Cable 1 Connect the DP cable to the DP OUT port on the back of the product and the DP IN port on the PC Sound output through the DP OUT port is not supported DP IN DP OUT ...

Page 24: ...d the DVI IN RGB IN or HDMI IN port on the PC The DVI I OUT port is for a secondary monitor Connect the DVI I OUT port to a secondary monitor when dual display mode is required Use a DVI RGB cable sold separately if you want to display analog output Use a DVI or DVI HDMI cable sold separately if you want to display digital output DVI I OUT DVI IN RGB IN HDMI IN DVI I OUT DVI I OUT ...

Page 25: ...5 Using PCoIP 2 2 Using PCoIP 2 2 3 Connecting to Headphones 1 Connect the headphones to on the front of the product 2 2 4 Connecting a Microphone 1 Connect the microphone to on the front of the product ...

Page 26: ...26 Using PCoIP 2 2 Using PCoIP 2 2 5 LAN Connection 1 Connect the LAN cable to the LAN port at the back of the product LAN ...

Page 27: ...0 When connecting an external hard drive use the 2 0 HDD port We recommend that you use an external hard drive with its own power adapter Make sure a device that requires over 0 5 A such as an external hard drive is connected to the dedicated 2 0 HDD port Ports Maximum output current for 2 0 HDD When using 2 0 2 0 HDD at the same time 1 0 A When using 2 0 HDD only 1 5 A 2 0 2 0 HDD A A ...

Page 28: ...cting the Power Connect the power cable to the DC power adapter Then connect the DC power adapter to the DC 14V port on the back of the product Next connect the power cable to the power outlet The input voltage is switched automatically DC 14V ...

Page 29: ...ernal storage etc Connecting one Host PC to many client device is possible only when virtualization solution like vmware is installed in Host PC Host PC HUB LAN Cable NX N2 Connect the power cord to the power terminal at the back of the product Connect the mouse and the keyboard to the USB ports Connect the LAN port on the back of the product and the HUB Connect the HUB and the LAN port of the hos...

Page 30: ...click the Options menu on the Connect window 2 4 2 Connect Screen The Connect window will appear during startup except when the client is configured for a managed startup or auto reconnect You can change the logo that appears above the Connect button by uploading a replacement image through the Administrative Web Interface Upload menu Connect Button Click the Connect button to start a PCoIP sessio...

Page 31: ... such as network settings session type language and other settings Diagnostics This option helps you troubleshoot the device Information This option lets you view certain details about the device User Settings This option lets the user define certificate checking mode Mouse Keyboard Display Topology as well as the PCoIP protocol image quality Selecting an option will display a settings window Figu...

Page 32: ... configuration options are a subset of the options available in the Administrative Web Interface Visit the Teradici Support Site http techsupport teradici com for further details on the SCEP Label Access and tabs For optimal performance install the Teradici Audio Driver on your VM and select it as the default playback device For further details visit the Teradici Support Site at http techsupport t...

Page 33: ...of the device If DHCP is disabled you must set this field to a valid IP address If DHCP is enabled you cannot edit this field Subnet Mask The subnet mask of the device If DHCP is disabled you must set this field to a valid subnet mask If DHCP is enabled you cannot edit this field It is possible to configure an illegal IP address subnet mask combination e g invalid mask making the device unreachabl...

Page 34: ...on the switch Additionally the PCoIP device and switch must be configured to use the same speed and duplex parameters Different parameters may result in a loss of network connectivity Are you sure you want to continue Click OK to change the parameter You should always set the Ethernet Mode to Auto and only use 10 Mbps Full Duplex or 100 Mbps Full duplex when the other network equipment i e switch ...

Page 35: ...ally populated Gateway Enter the gateway address Enable DHCPv6 Enable this field to set up Dynamic Host Configuration Protocol version 6 DHCPv6 for your device Primary DNS The primary DNS IP address of the device If DHCPv6 is enabled this field is automatically populated by the DHCPv6 server Secondary DNS The secondary DNS IP address of the device If DHCPv6 is enabled this field is automatically p...

Page 36: ...nabled this field is automatically populated by the DHCPv6 server Enable SLAAC Enable this field to set up stateless address auto configuration SLAAC for your devices Enable Manual Address Enable this field to set up a manual static address for the device Manual Address Enter the IP address for the device ...

Page 37: ... Name allows the administrator to give the Host or Portal a logical name The default value is pcoip host MAC or pcoip portal MAC where MAC is the MAC address of the Host or Portal PCoIP Device Description A description and additional information such as the location of the endpoint for the device The firmware does not use this field It is provided for administrator use only Generic Tag Generic tag...

Page 38: ... multicast traffic between subnets DNS SRV Discovery is the recommended discovery mechanism because most deployments do not allow this Figure 2 6 Discovery Configuration Enable Discovery If the Enable Discovery option is enabled the device will dynamically discover peer devices using SLP Discovery without requiring prior information on their locations in the network This can dramatically reduce co...

Page 39: ...lso be configured using the Administrative Web Interface Figure 2 7 Session Configuration Connection Type Select Direct to Host from the Session page to display the following setting items Direct to Host Connect to a PC or Work Station that has a Host Card installed DNS Name or IP Address Enter the DNS Name or IP Address of the server to connect to Figure 2 8 Connection Type Configuration ...

Page 40: ...ew Connection Server Connect to the VMware VDI Virtual Desktop Infrastructure server VMware VDI is a virtual desktop solution DNS Name or IP Address Enter the VMware View Connection Server s DNS Name or IP Address Figure 2 9 Connection Type Configuration Advanced Visit the Teradici Support Site http techsupport teradici com for further details ...

Page 41: ...nguage for OSD only It does not affect the language setting for the actual user session Supported languages English French German Greek Spanish Italian Portuguese Korean Japanese Traditional Chinese Simplified Chinese Keyboard Layout Change the layout of the keyboard When the user starts a session this setting is controlled through the virtual machine If the Windows Group Policy Object GPO is set ...

Page 42: ...ill go into standby mode if left idle for a specified period of time in seconds Enter 0 if you do not want to use the standby mode function Display Suspend Timeout when connected to a session Connected monitors will go into standby mode if left idle for a specified period of time in seconds Enter 0 if you do not want to use the standby mode function ...

Page 43: ...play information to be used which may not be compatible with the connected monitor resulting in a blank monitor Only enable display override when there is no valid EDID information and monitor display characteristics are known Figure 2 12 Display Configuration Enable Attached Display Override This option is intended for legacy systems It configures the client to send default EDID information to th...

Page 44: ...1024 60 Hz 1280x960 60 Hz 1280x800 60 Hz 1280x768 60 Hz 1280x720 60 Hz 1024x768 60 Hz 848x480 60 Hz 800x600 60 Hz 640x480 60 Hz If Enable Attached Display Override is activated all displays connected to the client are set to the default resolution of 1024 x 768 Enable Display Cloning This feature allows you to display the same screen on two monitors simultaneously while in dual monitor mode ...

Page 45: ...will play from the internal speakers when playing music found on the server e internal speakers Sound output and connected devices Connected devices Enable Local USB Audio Driver Device Type Sound output USB headphones earphones Select USB USB headphones USB headphones earphones Select Analog earphone Earphones only Deselect earphone Deselect Internal speakers ...

Page 46: ...flash memory Reset can also be initiated using the Administrative Web Interface Resetting parameters to factory default values does not revert the firmware or clear the custom OSD logo Figure 2 14 Reset Configuration Reset Parameters When you click this button a message will appear prompting you for confirmation This prevents an accidental reset ...

Page 47: ... filter setting on the device which controls the level of detail of the messages in the log When you set the filter to terse the device will log short and concise messages The Event Log page allows you to enable and define syslog to collect and report events that meet the IETF standard for logging program messages The Event Log can also be initiated using the administrative web interface Figure 2 ...

Page 48: ...oIP Packets Statistics PCoIP Packets Sent The total number of PCoIP packets sent in the current last session PCoIP Packets Received The total number of PCoIP packets received in the current last session PCoIP Packets Lost The total number of PCoIP packets lost in the current last session Bytes Statistics Bytes Sent The total number of bytes sent in the current last session Bytes Received The total...

Page 49: ...The PCoIP Processor page lets you reset the host or client and view the uptime of the client PCoIP processor since the last boot The PCoIP Processor Uptime can also be viewed in the administrative web interface Figure 2 17 PCoIP Processor Configuration ...

Page 50: ...f firmware releases 3 2 0 and later forcing the do not fragment flag in the ping command you can use this feature to determine the maximum MTU size Figure 2 18 Ping Configuration Ping Settings Destination IP Address or FQDN to ping Interval Interval between ping packets Packet Size Size of the ping packet Packets Sent Number of ping packets transmitted Received Number of ping packets received ...

Page 51: ...uration VPD Information Vital Product Data VPD is information set by the factory to uniquely identify each Portal or Host MAC Address Host client unique MAC address Unique Identifier Host client unique identifier Serial Number Host client unique serial number Firmware Part Number Part number of the current firmware Hardware Version Host client hardware version number Firmware Information The Firmw...

Page 52: ...n Tera2 host processor family and is displayed as Tera2 PCoIP Processor Revision The silicon revision of the PCoIP processor Revision B of the silicon is denoted by a 1 0 Bootloader Information The Bootloader information reflects the current PCoIP bootloader details Bootloader Version Version of the current bootloader Bootloader Build ID Revision code of the current bootloader Bootloader Build Dat...

Page 53: ...change this setting only with approval from the system manager Figure 2 20 Certificate Configuration Never connect to untrusted servers Select this option if you do not want to connect to a server that has no certificate or has an untrusted certificate Warn before connecting to untrusted servers Select this option if you want to display a warning prompt before connecting to an untrusted server Do ...

Page 54: ...Host Driver function is being used Refer to the PCoIP Host Software for Windows User Guide TER0810001 for more details This function is only available through the OSD It is not available in the Administrative Web Interface Figure 2 21 Mouse Configuration Mouse Speed Configure the speed of the mouse cursor You can also configure the mouse speed through the PCoIP host software Refer to the PCoIP Hos...

Page 55: ...or more details This setting is only available through the OSD It does not appear on the Administration Web Interface You can also configure the keyboard repeat settings through the PCoIP host software Refer to the PCoIP Host Software for Windows User Guide TER0810001 for more details Figure 2 22 Keyboard Configuration Keyboard Repeat Delay Lets users configure the client keyboard repeat delay Key...

Page 56: ... 2 23 Image Configuration Image Quality Preference Use the slider to adjust the balance between image sharpness and smooth motion during a PCoIP session when network bandwidth is limited This field is also accessible on the host if the PCoIP Host Software is installed The slider can be found under the Image tab of the host software ...

Page 57: ...s change the Display Topology settings using the Display Topology tab on the zero client OSD Options User Settings interface Figure 2 24 Display Topology Configuration Enable Configuration The device can be configured with display position rotation and resolution settings if enabled The settings are saved when you click Apply or OK and are applied when the device is reset Display Layout Select whe...

Page 58: ...e display that is requested for the Windows taskbar after you initiate the session Port 1 Select to configure DVI 1 port on the zero client as the primary port Port 2 Select to configure DVI 2 port on the zero client as the primary port Position Specify which display is physically connected to Port 1 and Port 2 Rotation Configure the rotation of the display in Port 1 and Port 2 No rotation 90 cloc...

Page 59: ...ick is not supported Right click delay Slide the pointer to a position between Long and Short to determine how long a user must touch and hold the screen to emulate a right click Touch screen calibration When you first connect the touch screen to the zero client the calibration program will start On the touch screen touch each of the three targets as they appear To test the calibration run your fi...

Page 60: ...ative password before you can update the password New Password The new administrative password for both the administrative web interface and the local OSD GUI Confirm New Password This field must match the New Password field for the password to be updated Reset If the client password is lost you can click the Reset button to request a response code from the client vendor The challenge code is sent...

Page 61: ... 2 2 Using PCoIP Figure 2 27 Authorized Password Reset Configuration Details on how to use PCoIP are subject to change without notice To view the latest information visit the Teradici website at http www teradici com ...

Page 62: ...connected to ensure the feature works when the product is turned off The feature is intended to power on the product It does not support the function to power off the product Configuring the settings 1 Set the product and PC IP addresses to enable the product to connect to the PC over a network 2 Enter the IP address set for the product in the URL address field on the PC to access the product admi...

Page 63: ...s detected Changes include clicking a mouse button or pressing a key on the keyboard Configuring the settings 1 Set the product and PC IP addresses to enable the product to connect to the PC over a network 2 Enter the IP address set for the product in the URL address field on the PC to access the product administrative web page 3 To change the power settings log in Log In and select Configuration ...

Page 64: ... product to connect to the PC over a network 2 Enter the IP address set for the product in the URL address field on the PC to access the product administrative web page 3 Log in Log In and select Upload OSD Logo The OSD Logo Upload page appears See the image below 4 Select a new file to replace the logo and press Upload Make sure the OSD logo file is a 24bpp Bitmap file that does not exceed 256 x ...

Page 65: ...Enter the IP address set for the product in the URL address field on the PC to access the product administrative web page 3 Log in Log In and select Upload Firmware The Firmware Upload page appears See the image below 4 Select a Firmware to replace the logo and press Upload 5 Once upload is complete the Reset button appears Click the Reset button to reboot the client Go to Options Information and ...

Page 66: ...tions The product cannot power on Check that the power cable is connected properly Refer to 2 2 7 Connecting the Power Issues Solutions There is no sound Check the connection of the audio cable or adjust the volume Check the volume The volume is too low Adjust the volume If the volume is still low after turning it up to the maximum level adjust the volume in the audio settings program ...

Page 67: ... x 126 4 mm 425 g 5 91 x 1 51 x 4 98 inches 0 94 lbs Without cradle 150 0 x 30 4 x 126 4 mm 390 g 5 91 x 1 2 x 4 98 inches 0 86 lbs Cradle 115 0 x 12 6 x 115 0 mm 35 g 4 53 x 0 5 x 4 53 inches 0 08 lbs USB USB 2 0 x 6 EA 4 ports at Front 2 port at Back 2 port at front and all port at back are connected via USB HUB Environmental considerations Operating Temperature 50 F 104 F 10 C 40 C Humidity 10 ...

Page 68: ... the power cable Be sure to disconnect the power cable when you will not be using the product for an extended period of time To reduce the power consumption to 0 watts when the power switch is not available disconnect the power cable PowerSaver Normal operation mode Stand by Wake On USB Power off Typical Rating Power lamp On Off Off Power Consumption Less than 7 W Less than 30 W Less than 1 1 W Le...

Page 69: ...samsung com BRAZIL 0800 124 421 Demais cidades e regiões 4004 0000 Capitais e grandes centros http www samsung com br CHILE 800 SAMSUNG 726 7864 http www samsung com cl COLOMBIA http www samsung com co COSTA RICA 0 800 507 7267 http www samsung com latin Spanish http www samsung com latin_en English DOMINICA 1 800 751 2676 http www samsung com latin Spanish http www samsung com latin_en English EC...

Page 70: ..._en English PARAGUAY 009 800 542 0001 http www samsung com py PERU 0 800 777 08 http www samsung com pe PUERTO RICO 1 800 682 3180 http www samsung com TRINIDAD TOBAGO 1 800 SAMSUNG 726 7864 http www samsung com URUGUAY 000 405 437 33 http www samsung com VENEZUELA 0 800 100 5303 http www samsung com ve EUROPE AUSTRIA 0810 SAMSUNG 7267864 0 07 min http www samsung com BELGIUM 02 201 24 18 http www...

Page 71: ...4 only from land line 30 210 6897691 from mobile and land line http www samsung com gr HUNGARY 06 80 SAMSUNG 726 7864 http www samsung com hu ITALIA 800 SAMSUNG 726 7864 http www samsung com LATVIA 8000 7267 http www samsung com lv LITHUANIA 8 800 77777 http www samsung com lt LUXEMBURG 261 03 710 http www samsung com MONTENEGRO 020 405 888 http www samsung com NETHERLANDS 0900 SAMSUNG 0900 726786...

Page 72: ...0 800 555 555 http www samsung com KAZAKHSTAN 8 10 800 500 55 500 GSM 7799 http www samsung com KYRGYZSTAN 00 800 500 55 500 http www samsung com MOLDOVA 0 800 614 40 http www samsung com MONGOLIA 7 800 555 55 55 http www samsung com RUSSIA 8 800 555 55 55 http www samsung com TADJIKISTAN 8 10 800 500 55 500 http www samsung com UKRAINE 0 800 502 000 http www samsung com ua Ukrainian http www sams...

Page 73: ...ng com sg TAIWAN 0800 32 9999 http www samsung com tw THAILAND 0 2689 3232 1800 29 3232 http www samsung com th VIETNAM 1800 588 889 http www samsung com MENA ALGERIA 0800 100 100 http www samsung com n_africa BAHRAIN 8000 4726 http www samsung com ae English http www samsung com ae_ar Arabic EGYPT 08000 726786 http www samsung com IRAN 021 8255 http www samsung com JORDAN 0800 22273 06 5777444 ht...

Page 74: ...ROON 7095 0077 http www samsung com africa_fr COTE D IVOIRE 8000 0077 http www samsung com africa_fr DRC 499999 http www samsung com GHANA 0800 10077 0302 200077 http www samsung com africa_en KENYA 0800 545 545 http www samsung com NAMIBIA 08 197 267 864 http www samsung com NIGERIA 0800 726 7864 http www samsung com africa_en MOZAMBIQUE 847267864 827267864 http www samsung com RWANDA 9999 http w...

Page 75: ... requests instructions on how to use because of another company s product If customer requests instructions on how to use the network or another company s program If customer requests software installation and setup for the product If a service technician removes cleans dusts or foreign materials inside of the product If customer requests an installation additionally after purchasing a product thr...

Page 76: ...ing fire earthquake flood damage etc If consumable components are all used up Battery Toner Fluorescent lights Head Vibrator Lamp Filter Ribbon etc If customer requests a service in case the product has no defect service fee may be charged So please read User Manual first ...

Page 77: ... office for details of where and how they can take these items for environmentally safe recycling Business users should contact their supplier and check the terms and conditions of the purchase contract This product and its electronic accessories should not be mixed with other commercial wastes for disposal Applicable in countries with separate collection systems This marking on the battery manual...

Page 78: ...n to Use PCoIP 23 Contact SAMSUNG WORLD WIDE 67 Copyright 4 Correct Disposal 75 G General 65 I Installation 19 P Parts 16 Power consumption 66 R Requirements Before Contacting Samsung Customer Service Center 64 Responsibility for the Pay Service Cost to Customers 73 S Safety Precautions 7 W What is a PC over IP 22 ...

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