Samsung NV51K7770D User Manual Download

Page: 56 / 64

56 English

ouble

shoo

ting

Troubleshooting

OVEN

Problem

Possible cause

Solution

The oven will
not turn on.

The oven is not completely
plugged into the electrical
outlet.

Make sure the electrical
plug is inserted into a live,
properly grounded outlet.

A fuse in your home may be
blown or a circuit breaker
may have tripped.

Replace the fuse or reset the
circuit breaker.

The oven controls have been
set improperly.

See the

Operating the oven

section starting on page

The oven is too hot.

Allow the oven to cool.

Incomplete service wiring.

Call for service.

Power outage.

Check to see if the house
lights will turn on. If
necessary, call your local
electric company for service.

The oven light
will not turn
on.

The light is loose or defective.

•

Tighten or replace the
lamp.

•

Call for service if the
door light does not turn
on.

The switch operating the light
is broken.

Call for service.

Problem

Possible cause

Solution

The oven
smokes
excessively
during broiling.

The oven controls have not
been set properly.

See the

Operating the oven

section starting on page

The meat has been placed too
close to the element.

Reposition the rack to provide
proper clearance between
the meat and the element.
Preheat the broil element for
searing.

The meat has not been
properly prepared.

Remove excess fat from the
meat. Cut away fatty edges
that may curl, leaving the
lean intact.

Grease has built up on oven
surfaces.

Regular cleaning is necessary
when broiling frequently.

Food does not
bake or roast
properly.

The oven controls have not
been set correctly.

See the

Operating the oven

section starting on page

The oven rack has been
positioned incorrectly or is
not level.

See the

Using the oven racks

section on page

The oven thermistor needs to
be adjusted.

See

Temp adjust

in the

Settings section on page

NV51K7770D_AA_DG68-00856A-00_EN.indd 56

7/29/2016 2:26:09 PM

Summary of Contents for NV51K7770D

Page 1: ...Built In Electric Wall Oven User manual NV51K7770D NV51K7770D_AA_DG68 00856A 00_EN indd 1 7 29 2016 2 25 45 PM ...

Page 2: ...to correct the interference by one or more of the following measures Reorienting or relocating the receiving antenna Increasing the separation between the equipment and receiver Connecting the equipment to an outlet that is on a different circuit than the radio or TV Consulting the dealer or an experienced radio TV technician for help 1 FCC Notice CAUTION FCC CAUTION Any changes or modifications n...

Page 3: ...erated so there is at least 8 inches 20 cm between the radiator and your body This device and its antenna s must not be co located or operated in conjunction with any other antenna or transmitter 2 IC Notice The term IC before the radio certification number only signifies that Industry Canada technical specifications were met Operation is subject to the following two conditions 1 this device may n...

Page 4: ... setting ranges 27 Oven functions 28 Using the healthy cook feature 34 Using the gourmet cook feature 35 Using the smart control feature 36 Using the oven racks 37 Using the gliding rack 39 Using the divider 40 Using the clean feature 41 Settings 47 Using the sabbath feature 49 Maintaining your appliance 51 Care and cleaning of the oven 51 Removing the oven doors 53 Replacing oven door s 54 Changi...

Page 5: ...ven to prevent the risk of fire electric shock personal injury or damage when using the oven This guide does not cover all possible conditions that may occur Always contact your service agent or the manufacturer about problems that you do not understand WHAT YOU NEED TO KNOW ABOUT SAFETY INSTRUCTIONS Warnings and important safety instructions in this manual do not cover all possible conditions and...

Page 6: ... lead to glass breakage Do not cook on a product with broken glass Shock fire or cuts may occur STATE OF CALIFORNIA PROPOSITION 65 WARNING US ONLY WARNING This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm FOR YOUR SAFETY When using electrical appliances you should follow basic safety precautions including the following CAU...

Page 7: ...le for their safety If there is a fire in the oven during self cleaning turn the oven off and wait for the fire to go out Do not force the door open The introduction of fresh air at self cleaning temperatures may lead to a burst of flame from the oven Failure to follow these instructions may result in severe burns If the oven is heavily soiled with oil self clean the oven before using the oven aga...

Page 8: ...d burns young children should be kept away ELECTRICAL SAFETY Use only the factory installed flexible power cord to connect to the power supply Do not use a 3rd party power supply cord kit The appliance should be serviced only by qualified service personnel Repairs carried out by unqualified individuals may cause injury or a serious malfunction If your appliance is in need of repair contact a Samsu...

Page 9: ...ement in the oven Do not allow aluminum foil or a meat probe to contact the heating elements OVEN DO NOT TOUCH THE HEATING ELEMENTS OR INTERIOR SURFACES OF THE OVEN Heating elements may be hot even though they are dark in color Interior surfaces of an oven become hot enough to cause burns During and after use do not touch or let clothing or other flammable materials contact the heating elements or...

Page 10: ...essive amounts of grease may ignite leading to smoke damage to your home Do not use any commercial oven cleaner or oven liner protective coating of any kind in or on the outside of the oven Remove the nickel oven shelves from the oven before you begin the self cleaning cycle or they may discolor During use the appliance becomes hot Care should be taken to avoid touching heating elements inside the...

Page 11: ...re is any damage do not operate the oven and notify your dealer immediately Plug the power cord into a properly grounded outlet with the proper configuration Your oven should be the only item connected to this circuit Keep all packaging materials out of the reach of children Children may use them for play and injure themselves If the self cleaning mode malfunctions turn the oven off and disconnect...

Page 12: ...parts with your body while cooking or just after cooking Failing to do so may result in burns This appliance must be properly grounded Do not ground the appliance to a gas pipe plastic water pipe or telephone line This may result in electric shock fire an explosion or problems with the product Do not cut or remove the ground prong from the power cord under any circumstances Connect the oven to a c...

Page 13: ...pervised Make sure that the appliance s controls and cooking areas are out of the reach of children Failing to do so may result in electric shock burns or injury If materials inside the oven should ignite keep the oven door closed turn the oven off and disconnect the power cord or shut off power at the fuse or circuit breaker panel If the door is opened the fire may spread Always observe safety pr...

Page 14: ...od to ignite Do not touch the inside of the appliance immediately after cooking The inside of the appliance will be hot Failing to do so may result in burns Do not use or place flammable sprays or objects near the oven Flammable items or sprays can cause fires or an explosion Do not insert fingers foreign substances or metal objects such as pins or needles into inlets outlets or holes If foreign s...

Page 15: ...can be hot enough to burn an infant s mouth Take care as beverages or food may be very hot after heating Especially when feeding a child make sure the food or beverage has cooled sufficiently Do not apply excessive pressure to the door or the inside of the appliance Do not strike the door or the inside or the appliance Hanging on to the door may result in the product falling and cause serious inju...

Page 16: ...atch the glass of the oven door with a sharp object This may result in the glass being damaged or broken Take care when heating liquids such as water or other beverages Make sure to stir during or after cooking Avoid using a slippery container with a narrow neck Wait at least 30 seconds after heating before removing the heated liquid Failing to do so may result in an abrupt overflow of the content...

Page 17: ...ven walls or floor can cause paint damage and reduce the efficiency of the oven Do not store anything directly on top of the appliance when it is in operation Do not use sealed containers Remove seals and lids before cooking Sealed containers can explode due to the build up of pressure even after the oven has been turned off Take care that food you are cooking in the oven does not come into contac...

Page 18: ...cessory marked with a you can buy it from the Samsung Contact Center 1 800 726 7864 Introducing your new oven Overview 01 02 02 03 03 05 05 09 04 08 06 07 01 Oven control panel 02 Oven door 03 Oven gasket 04 Halogen lamp 05 Door LED light 06 Door latch 07 Water reservoir 08 Convection fan 09 Shelf position NV51K7770D_AA_DG68 00856A 00_EN indd 18 7 29 2016 2 25 48 PM ...

Page 19: ...using it for the first time Then remove the accessories set the oven to Bake and then run the oven at 400 F for 1 hour There will be a distinctive odor This is normal Ensure your kitchen is well ventilated during this conditioning period Energy saving tips During cooking the oven door should remain closed except when you turn food over Do not open the door frequently during cooking to maintain the...

Page 20: ...ok Gourmet Cook Smart Control Clean Lower Bake Broil Bake Convection Bake Roast Convection Roast Broil Convection Broil Bread Proof Keep Warm Healthy Cook Gourmet Cook Smart Control Clean 02 Temperature knob Use to set the temperature for the upper or lower oven respectively 03 UPPER LOWER Use to display the upper oven or lower oven mode screen on the display 04 Timer Use to display the set Timer ...

Page 21: ...p this area the Delay Start screen is displayed No preheat Indicates if the No Preheat feature is on or off Only displayed when you are using the Convection Bake or Convection Roast mode Steam The steam level is displayed When you tap this area the steam level screen is displayed Only displayed when you are using the Steam Bake or Steam Roast mode 05 START Tap to start the oven using the displayed...

Page 22: ...n the oven is in standby mode How to activate the Control Lockout feature 4 35 PM Broil Direct heat cooking High START 1 Cancel or turn off all functions 2 Touch Control Lockout for 3 seconds Child lock 3 The display will change to the control lock screen and the control lock confirmation will appear at the bottom of the screen NOTE Control Lockout is available only when the oven temperature is un...

Page 23: ...e screen Timer ADD Delete Reset Timer 01 01 53 03 START 5 Tap START When the set time has elapsed the oven will beep and the display will show the Timer has finished Timer Delete Timer 01 01 52 48 Pause ADD You can pause reset or delete the timer at any time by touching the screen How to change timer name Timer Delete Reset Timer 01 01 53 03 START ADD You can change the timer name to identify what...

Page 24: ... features You can use these features to cook cured or frozen meats and most fruits and vegetables For food that can easily spoil such as milk eggs and unfrozen or fresh fish meat or poultry chill them in the refrigerator first Even when chilled they should not stand in the oven for more than 1 hour before cooking begins and should be removed promptly when cooking is completed Eating spoiled food c...

Page 25: ...You can have the oven turn off automatically after a set time has elapsed by setting the Timed Cooking function as well You can use the delay start feature only with another cooking operation Bake Convection Bake Convection Roast Steam Bake Steam Roast Healthy Cook Self Clean You can set the oven for a delay start before setting other cooking operations The clock must be set to the current time Ho...

Page 26: ...the temperature you want 2 Insert the temp probe plug into the socket on the top side wall of the oven as far as it will go 3 Turn the upper or lower oven Mode knob to select the desired cooking mode Bake Convection Bake or Convection Roast Set the cooking temperature See pages 21 and 31 4 Tap Temp Probe to set the desired internal temperature 5 Set the desired internal temperature using the numer...

Page 27: ... This is also called twin mode When you use the flex upper and flex lower compartments in the upper oven at the same time each oven has a minimum and maximum amount of power available and consequently minimum and maximum temperature settings Oven temperatures in the flex lower compartment also limit broil settings in the flex upper compartment The temperature and broil setting limitations are show...

Page 28: ...s in either compartment tap the respective touch pad Oven functions Oven Oven functions Single Lower Single Upper Without a divider Single oven Upper Bake Broil Convection Bake Convection Roast Steam Bake Steam Roast Keep Warm Healthy Cook Gourmet Cook Smart Control Clean Lower Bake Broil Convection Bake Convection Roast Convection Broil Bread Proof Keep Warm Healthy Cook Gourmet Cook Smart Contro...

Page 29: ...gredients and the size and shape of the baking pan used Dark or nonstick coatings may cook faster with more browning NOTE For performance reasons the convection fan may turn on or off during baking Broil Broiling is a method of cooking tender cuts of meat by direct heat under the broil element of the oven The high heat cooks quickly and gives a rich brown outer appearance Broil mode is best for me...

Page 30: ...mmend that you wait until the oven has cooled down and Hot disappears from the display NOTE Bread Proof is also included in the Healthy Cook mode for the upper oven Keep Warm The keep warm mode will keep cooked food warm for serving up to 3 hours after cooking has finished You can use the keep warm mode without any other cooking operations or you can set it to activate after a timed or delay timed...

Page 31: ...ooking mode If you inserted the divider select FLEX UPPER or FLEX LOWER on the screen 4 35 PM Convection Bake Faster more even baking 325 F Cook Time None No preheat OFF Delay Start None START 3 Set the temperature you want See the Setting the temperature section on page 21 Broil mode can be set only Hi or Low Keep Warm and Bread Proof temperatures are fixed and cannot be changed Steam cook recomm...

Page 32: ...40min Delay Start 4 35PM Steam Medium 350 F START 4 35 PM Adjust steam level Low High Medium CANCEL SET Steam Bake Steam Roast a If you selected Steam Bake or Steam Roast the display will show the steam level information The default is Medium b Tap the Steam area to adjust the steam level The steam level adjustment screen appears You can set the steam level to Low Medium or High 4 35 PM Adjust ste...

Page 33: ...n baking cakes cookies pastry and breads After the oven has reached the desired temperature the oven will beep 6 times The convection oven fan shuts off when the oven door is opened DO NOT leave the door open for long periods of time while using convection cooking or you may shorten the life of the convection heating element NOTE If you leave the oven door open for more than 2 minutes when the ove...

Page 34: ...breast of the chicken in foil Salmon Steak Salmon Steak is specially designed to cook salmon steaks White Fish Fillet White Fish Fillet is specially designed to cook white fish fillets Mode Instruction Dehydrate Dehydrate dries food or removes moisture from food via heat circulation After drying the food keep it in a cool and dry place For fruit adding lemon or pineapple juice or sprinkling sugar ...

Page 35: ... 4 Bread Proof 3 Using the gourmet cook feature For inexperienced cooks the oven offers 10 gourmet auto cook features Take advantage of this feature to save time or shorten your learning curve The cooking time and temperature will be adjusted according to the selected recipe You can download detailed recipes for each feature from the Samsung website 4 35 PM Gourmet cook Garlic prime rib Roasted ho...

Page 36: ...the app s on screen instructions to connect your oven 3 Once the process is complete the connected icon located on your oven displays and the app will confirm you are connected 4 If the connection icon does not turn on follow the instruction in the app to reconnect START Set start time 4 35 PM Garlic prime rib 4 40 3 5 39 41 AM PM Previous i 4 Tap START to start cooking Cooking tips in the gourmet...

Page 37: ...n can now be started and controlled remotely by a connected mobile device When Smart Control is on you can Remotely change oven settings mode time temperature using your mobile device Remotely start the oven Remotely turn off the oven Once cooking starts you can change the cooking time and temperature remotely NOTE Important Self Clean mode cannot be started remotely NOTE Opening the oven door or ...

Page 38: ...s table is for reference only Rack and Pan placement Single Oven Rack 3 4 Multiple Oven Racks 5 3 Multiple Oven Racks 5 3 Centering baking pans in the oven as much as possible will produce better results If baking with more than one pan place the pans so each has at least 1 to 1 of air space around it When baking on a single oven rack place the oven rack in position 3 or 4 See the figure on the le...

Page 39: ...p the frame while using the rack the entire Gliding rack will be removed Make sure you use oven mitts when handling the Gliding rack during cooking Before using the racks Each rack has stops that need to be placed correctly on the supports These stops will keep the rack from coming completely out Removing the racks 1 Pull the rack straight out until it stops 2 Lift up the front of the rack and the...

Page 40: ...the back of the cavity CAUTION If the oven displays dC Check the divider to see if it is installed correctly Removing the Gliding rack With the Gliding rack in the Closed position and the oven off and cool grasp the rack and frame and pull both forward to remove CAUTION Do not install the Gliding rack directly above the Wire rack You will not be able to install it properly and the rack could fall ...

Page 41: ...lean feature has four selections Self Clean Hybrid Clean Descale and Draining Self Clean This self cleaning oven uses high temperatures well above cooking temperatures to burn off leftover grease and residue completely or reduce them to a finely powdered ash that you can wipe away with a damp cloth CAUTION During the self cleaning cycle the outside of the oven will become very hot to the touch Do ...

Page 42: ...ock will engage automatically 4 35 PM Time left 3hr 00min Cleaning in progress Self Clean End at 07 48 AM CANCEL 9 If you need to stop or interrupt a self cleaning cycle tap CANCEL How to run a self cleaning cycle Self Clean Hybrid Clean Descale Draining Clean 4 35 PM 1 Turn the Mode knob to Clean The display will show 4 cleaning selections Self Clean Hybrid Clean Descale Draining Clean 4 35 PM 2 ...

Page 43: ...emaining You cannot open the oven door until the temperature drops to a safe cool temperature The self clean feature can be used in only one oven at a time While one oven is in self cleaning mode you cannot use the other oven for cooking After a self cleaning cycle You may notice some white ash in the oven Wipe it up with a damp cloth after the oven cools If white spots remain remove them with a s...

Page 44: ...time information is displayed on the screen START 4 35 PM Hybrid Clean Chemical and odor free oven cleaning Clean Time 1hr 30min 5 Tap START to begin Hybrid cleaning 4 35 PM Hybrid Clean Pour 600ml of water with into reservoir OK 6 Follow the on screen instructions Hybrid cleaning will start automatically after the oven senses water in the water reservoir 4 35 PM Please wipe remaining residue from...

Page 45: ...ou cannot open the oven door until the temperature drops to a safe cool temperature The Hybrid clean feature can be used in only one oven at a time While one oven is in Hybrid cleaning mode you cannot use the other oven for cooking If the oven is not clean after one cycle repeat the cycle You cannot set the oven for cooking until the oven is cool enough for the door to unlock Descale Upper oven on...

Page 46: ...ke and Steam Roast Do not cancel descaling while it is in process If you stop it you must restart the descaling cycle and complete it within the next three hours to re enable the Steam Bake and Steam Roast functions To avoid accidents keep children away from the oven For the correct ratio of water and the descaling agent follow the agent manufacturer s instructions If the ratio of water to descali...

Page 47: ...p Settings The display will show the Setting item Wi Fi To enable a Wi Fi connection 1 Tap Settings Wi Fi and then tap ON in the right screen 2 Tap Wi Fi and then tap a Wi Fi network in the list that appears 3 You will be prompted to provide a password for a secure network Enter the password To manually input an IP 1 Tap Settings Wi Fi and then tap ON in the right screen 2 Tap Wi Fi and then tap A...

Page 48: ...ing baking functions or after 3 hours during a broil function 1 Tap Settings 12 hour energy Saving and then tap ON in the right screen 2 The 12 hour energy saving icon will appear in the indicator area Display 1 Brightness You can change the brightness of the display screen Tap Settings Display Brightness and then use the bar next to Brightness to adjust the brightness of the screen 2 Screen saver...

Page 49: ...bath feature How to use the Sabbath feature START 4 35 PM Bake Thermal heat baking Cook Time None Delay Start None 350 F 1 Turn the Mode knob to Bake mode 4 35 PM START Bake Thermal heat baking Cook Time None Delay Start None 325 F 2 Set the temperature and cook time you want 3 Tap START Easy connection Easy connection enables you to easily configure the network settings including the authenticati...

Page 50: ...After the Sabbath observance turn off the Sabbath mode Touch and hold Sabbath Off for 3 seconds Do not open the oven door or change the oven temperature for about 30 minutes after you have started Sabbath mode to allow the oven to reach the set temperature Note that for best performance the oven fan operates only when the oven temperature is rising Settings ic Easy connection X ic ic ic Help About...

Page 51: ...g com ca_fr support and search for part number DG81 01629A If you want to buy directly go to http www samsungparts com Maintaining your appliance Care and cleaning of the oven Cleaning painted parts and decorative trim For general cleaning use a cloth with hot soapy water For more difficult residue and built up grease apply a liquid detergent directly onto the area and leave for 30 to 60 minutes W...

Page 52: ... enter the door vents DO NOT use oven cleaners cleaning powders or any harsh abrasive cleaning materials on the outside of the oven door DO NOT clean the oven door gasket The oven door gasket is made of a woven material which is essential for a good seal Care should be taken not to rub damage or remove this gasket To lubricate the slides of the gliding rack 1 Remove the rack from the oven See remo...

Page 53: ...ocess for each door A A Wire Harness 1 Prior to removing the oven door prepare a surface where you will place it This surface should be flat and covered with a soft blanket You can also use the corner posts from your packaging material 2 Remove the rubber and disconnect the LED light s Wire Harness from the bottom right of the door A B A Oven door hinge lock in locked position B Oven door hinge lo...

Page 54: ...e rubber CAUTION After replacing the door make sure to reconnect the wires Push them inward to arrange them as they were before you removed the door Wires that are not connected or arranged correctly can be caught in the door or damaged by heat Replacing the oven doors CAUTION The door is very heavy You may need help lifting the door high enough to slide it into the hinge slots Do not lift the doo...

Page 55: ...position CAUTION Before changing your oven light disconnect the electrical power to the oven at the main fuse or circuit breaker panel Make sure the oven and the halogen bulb are cool Troubleshooting Troubleshooting Samsung works hard to ensure that you don t have problems with your new electric oven If you run into unexpected trouble look first for a solution in the tables below If you re still h...

Page 56: ...ch operating the light is broken Call for service Problem Possible cause Solution The oven smokes excessively during broiling The oven controls have not been set properly See the Operating the oven section starting on page 20 The meat has been placed too close to the element Reposition the rack to provide proper clearance between the meat and the element Preheat the broil element for searing The m...

Page 57: ... See the Self Clean section on page 41 The oven was heavily soiled Wipe up heavy spillovers before starting the self cleaning cycle Heavily soiled ovens may need to be self cleaned again or for a longer period of time Problem Possible cause Solution Food does not broil properly The serving size may not be appropriate Refer to the Broiling recommendation guide for serving sizes on page 30 and then ...

Page 58: ... to see steam coming out of the oven vent This is normal operation and not a system failure Use the oven as usual As the number of racks or amount of food being cooked increases the amount of visible steam will increase A burning or oily odor is coming from the vent This is normal for a new oven and will disappear in time To speed the process set a self cleaning cycle for a minimum of 3 hours See ...

Page 59: ...arge as stipulated herein with new or reconditioned parts or products if found to be defective during the limited warranty period specified above All replaced parts and products become the property of SAMSUNG and must be returned to SAMSUNG Replacement parts and products assume the remaining original warranty or ninety 90 days whichever is longer Displayed Code Possible cause Solution C 23 The tem...

Page 60: ...ecific legal rights and you may also have other rights which vary from state to state User Replaceable Parts may be sent to the customer for unit repair If necessary a Service Engineer can be dispatched to perform service To obtain warranty service please contact SAMSUNG at Samsung Electronics America Inc 85 Challenger Road Ridgefield Park NJ 07660 1 800 SAMSUNG 726 7864 and www samsung com us sup...

Page 61: ...ited warranty shall not cover cases of incorrect electric current voltage or supply light bulbs house fuses house wiring cost of a service call for instructions or fixing installation errors SAMSUNG does not warrant uninterrupted or error free operation of the product Warranty CANADA PLEASE DO NOT DISCARD THIS PAGE REPLACES THE WARRANTY PAGE IN THE USE CARE GUIDE SAMSUNG ELECTRIC OVEN LIMITED WARR...

Page 62: ...ER SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE MISUSE OR INABILITY TO USE THIS PRODUCT REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED AND EVEN IF SAMSUNG HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES NOR SHALL RECOVERY OF ANY KIND AGAINST SAMSUNG BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCT SOLD BY SAMSUNG AND CAUSING THE ALLEGED DAMAGE WITHOUT LI...

Page 63: ...English 63 Memo NV51K7770D_AA_DG68 00856A 00_EN indd 63 7 29 2016 2 26 10 PM ...

Page 64: ...IT US ONLINE AT U S A Consumer Electronics 1 800 SAMSUNG 726 7864 www samsung com us support CANADA 1 800 SAMSUNG 726 7864 www samsung com ca support English www samsung com ca_fr support French DG68 00856A 00 Scan the QR code or visit www samsung com spsn to view our helpful How to Videos and Live Shows Requires reader to be installed on your smartphone NV51K7770D_AA_DG68 00856A 00_EN indd 64 7 2...

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