Samsung NQ50 Series User Manual Download Page 44

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44 English

ouble

shoo

ting

Troubleshooting

Problem

Cause

Action

There are sparks during
cooking.

Metal containers are
used during the oven/
thawing functions.

Do not use metal
containers.

When power is
connected, the oven
immediately starts to
work.

The door is not properly
closed.

Close the door and check
again.

There is electricity
coming from the oven.

The power or power
socket is not properly
grounded.

Make sure the power
and power socket are
properly grounded.

There is water dripping.

There may be water or
steam in some cases
depending on the food.
This is not an oven
malfunction.

Let the oven cool and
then wipe with a dry
dish towel.

Steam leaks from the
door.

There may be water or
steam in some cases
depending on the food.
This is not an oven
malfunction.

Let the oven cool and
then wipe with a dry
dish towel.

There is water left in the
oven.

There may be water or
steam in some cases
depending on the food.
This is not an oven
malfunction.

Let the oven cool and
then wipe with a dry
dish towel.

The brightness inside the
oven varies.

Brightness changes
depending on power
output changes
according to function.

Power output changes
during cooking are not
malfunctions. This is not
an oven malfunction.

Problem

Cause

Action

The thaw function does
not work.

The oven may not work,
too much food is being
cooked, or improper
cookware is being used.

Put one cup of water
in a microwave-safe
container and run
the microwave for
1-2 minutes to check
whether the water is
heated.
Reduce the amount
of food and start the
function again.
Use a cooking container
with a flat bottom.

The interior light is dim
or does not turn on.

The door has been left
open for a long time.

The interior light may
automatically turn off
when the Eco function
operates.
Close and reopen the
door or press the
"Cancel" button.

The interior light is
covered by foreign
matter.

Clean the inside of the
oven and check again.

A beeping sound occurs
during cooking.

If the Auto Cook function
is being used, this
beeping sound means
it’s time to turn over the
food during thawing.

After turning over the
food, press the Start
button again to restart
operation.

The oven is not level.

The oven is installed on
an uneven surface.

Make sure the oven is
installed on flat, stable
surface.

NQ50N9530BM_EU_DE68-04354K-00_EN.indd 44

4/6/2018 4:40:25 PM

Summary of Contents for NQ50 Series

Page 1: ...Combi MWO Built in Oven User manual NQ50 9530 NQ50N9530BM_EU_DE68 04354K 00_EN indd 1 4 6 2018 4 40 09 PM ...

Page 2: ... an extended period of disuse 13 Before you start 14 Initial settings 14 Side racks 14 About microwave energy 15 Cookware for microwave 15 Operations 17 Control panel 17 Common settings 18 Oven function 20 MW Combi function 22 Auto cook 23 Auto defrost 23 Special function 24 Favourites 24 Timer 26 Steam cleaning 26 Settings 27 Help 27 Cooking Smart 28 Auto cook 28 Auto defrost 32 Manual cooking 32...

Page 3: ...ENCE WARNING If the door or door seals are damaged the oven must not be operated until it has been repaired by a competent person WARNING It is hazardous for anyone other than a competent person to carry out any service or repair operation that involves the removal of a cover which gives protection against exposure to microwave energy WARNING Liquids and other foods must not be heated in sealed co...

Page 4: ...cleaned with a water jet The appliance is not intended for installing in road vehicles caravans and similar vehicles etc by clients in hotels motels and other residential environments bed and breakfast type environments Only use utensils that are suitable for use in microwave ovens When heating food in plastic or paper containers keep an eye on the oven due to the possibility of ignition The micro...

Page 5: ...ot intended for use by persons including children with reduced physical sensory or mental capabilities or lack of experience and knowledge unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety Children should be supervised to ensure that they do not play with the appliance This appliance can be used by children aged from 8 y...

Page 6: ...r separate remote control system WARNING When the appliance is operated in the combination mode children should only use the oven under adult supervision due to the temperatures generated During use the appliance becomes hot Care should be taken to avoid touching heating elements inside the oven If this appliance has cleaning function during cleaning conditions the surfaces may get hotter than usu...

Page 7: ...wall socket Do not use multiple plug adapters extension cords or electric transformers Do not hook the power cord on metal objects Make sure the cord is between objects or behind the oven Do not use a damaged power plug power cord or loose wall socket For damaged power plugs or cords contact a local Samsung service centre Do not pour or directly spray water onto the oven Do not place objects on th...

Page 8: ...ea in cold water for at least 10 minutes 2 Cover with a clean dry dressing 3 Do not apply any creams oils or lotions To avoid damaging the tray or rack do not put the tray or rack in water shortly after cooking Do not use the oven for deep fat frying because the oil temperature cannot be controlled This could result in a sudden boil over of hot oils Microwave oven precautions Only use microwave sa...

Page 9: ...that are dented scratched or broken A broken or missing tray guide roller coupler or wire rack Use this oven only for its intended purpose as described in this instruction manual Warnings and Important Safety Instructions in this manual do not cover all possible conditions and situations that may occur It is your responsibility to use common sense caution and care when installing maintaining and o...

Page 10: ...se for microwave mode NOTE See the Cooking Smart on page 28 to determine the appropriate accessory for your dishes Installation What s included Make sure all parts and accessories are included in the product package If you have a problem with the oven or accessories contact a local Samsung customer centre or the retailer Oven at a glance 01 02 03 04 05 01 Control panel 02 Side racks 03 Safety door...

Page 11: ...ard polyethylene film PE CFC free polystyrene PS rigid foam Please dispose of these materials in a responsible manner in accordance with government regulations The authorities can provide information on how to dispose of domestic appliances in a responsible manner Safety This appliance should only be connected by a qualified technician The Oven is NOT designed for use in a commercial cooking setti...

Page 12: ...le Be sure to hold the appliance with 2 side handles and door handle when unpacking the product A B C D E Under sink cabinet mm A Min 550 B Min 564 Max 568 C Min 446 Max 450 D 50 E 200 cm2 Mounting the oven 1 Slide the oven partly into the recess Lead the connection cable to the power source 2 Slide the oven completely into the recess NQ50N9530BM_EU_DE68 04354K 00_EN indd 12 4 6 2018 4 40 12 PM ...

Page 13: ...ties from building up on or inside the oven Also pay special attention to the door door sealing and turntable and roller ring applicable models only If the door won t open or close smoothly first check if the door seals have built up impurities Use a soft cloth in soapy water to clean both the inner and outer sides of the oven Rinse and dry well To remove stubborn impurities with bad smells from i...

Page 14: ... OK STEP 2 Time 0 00 OK Set time Specify the current time 1 Tap any time element to display the onscreen number pad 2 Use the number pad to input each time element hour and minute 3 Tap OK To return to the previous screen tap NOTE When done The display is shown simple manual Side racks 01 02 03 04 05 Insert the accessory to the correct position inside of the oven Take caution in removing cookware ...

Page 15: ...glazed earthenware and bone china are usually microwave safe unless decorated with a metal trim Disposable polyester cardboard dishes Some frozen foods are packaged in these dishes About microwave energy Microwaves are high frequency electromagnetic waves The oven uses the prebuilt magnetron to generate microwaves which are used to cook or reheat food without deforming or discolouring the food 1 T...

Page 16: ...packaging Polystyrene cups or containers Overheating may cause these to melt Paper bags or newspaper These may catch fire Recycled paper or metal trims These may cause arcing Glassware Oven to table ware Microwave safe unless decorated with metal trims Fine glassware Delicate glassware may break or crack by rapid heating Glass jars Appropriate for warming only Remove the lid before cooking Metal D...

Page 17: ...to cook Auto defrost Special function Favourites Steam cleaning Timer Setting and Help 03 Touch enabled display For first time use it displays the top level menus After the first use it displays the most used menu You can swipe to navigate through the menus and tap to select a desired item 04 Oven light Press to turn the internal light on or off The oven light turns on automatically when the door ...

Page 18: ...t if two or more cooking modes are used the same number of times the recent one will be set as Most used Common settings It is common to change the default temperature power level and or cooking time across all cooking modes Follow the steps below to adjust the temperature and or cooking time for the selected cooking mode Temperature Start For baking on one or more levels at the same time 12 00AM ...

Page 19: ...n 1 Tap to display the digital clock screen Start 0 00 12 00 Start at 12 00AM AM h min Set end time max 10 h 2 Tap any time element to display the onscreen number pad Use the number pad to set each time element hour and minute to your preference Start 1 00 1 00 h min Set end time max 10 h Cooking time 12 00AM AM 3 Optionally you can delay the end time of your cooking to a desired point For this ta...

Page 20: ...aking on one or more levels at the same time 3 Tap Start Delay End Delay End is designed to make cooking more convenient Real life case Suppose you select a one hour recipe at 14 00 and you want the oven to finish cooking at 17 00 To set the end time change the Ready At time to 17 00 The oven will start cooking at 16 00 and end at 17 00 as you set Case 1 Current time 14 00 Set cooking time 1 hour ...

Page 21: ...the cooking time at any time during cooking When cooking is complete a message of Your cuisine is ready appears with a melody To extend the cooking time tap 5min to extend the cooking time by 5 minutes To save the current recipe tap to add it to the favourite list Cooking modes Mode Temperature range C Suggested temperature C Convection 40 250 180 The rear heating element generates heat which is e...

Page 22: ...eating elements generate heat which is reinforced by the microwave energy Microwave Roast 40 200 100 600 180 300 This mode combines Fan grill and microwave and is therefore reducing the cooking time while giving the food a brown and crispy surface MW Combi function Oven function MW Combi function Auto cook Auto defrost AUTO 1 Press Menu and then tap MW Combi function Microwave Microwave Roast Micr...

Page 23: ...rosting time 12 00AM Meat 0 2 kg 02 34min Previous 12 02 Ready at AM Start 6 Tap Start to start cooking Auto cook For inexperienced cooks the oven offers a total of 35 auto cook features in 7 categories Take advantage of this feature to save your time or shorten your learning curve The cooking time power level and temperature will be adjusted according to the selected recipe Oven function MW Combi...

Page 24: ...in the Favourites in Step 2 above In this case tap Create a Favourite to create a new recipe Special function Add special or additional functions to improve your cooking experience Favourites Timer Special function Steam cleaning 1 Press Menu and then tap Special function Special function Keep warm 12 00AM Multi level cook 2 Select a desired function Start 12 00AM For keeping food warm before serv...

Page 25: ...elect the recipe and then tap icon How To 2 Add the current recipe to the Favourites You can use the current recipe to add to the Favourites as a new item 12 00AM OK 5min Your cuisine is ready Tap 5min to prolong your cook 1 When cooking the current recipe is complete tap OK Cancel Convection 180 C 0 30m Save this recipe to Favourites 2 A message of Save this recipe to Favourites appears Tap OK to...

Page 26: ...ools down and try again Do not pour water onto the bottom by force Do it gently Otherwise the water overflows to the front Timer Timer helps you check the time or operating duration while cooking Favourites Timer Special function Steam cleaning 1 Press Menu and then tap Timer 0 00 00 Timer 12 00AM Start 2 Tap any time element to display the onscreen number pad 3 Use the number pad to set a desired...

Page 27: ...ctions on basic use of the oven Settings You may want to change the default settings to your preference or to check the network connection for diagnosis The oven offers you with 8 different setting items Language Choose a display language Access Menu Settings and then tap a preferred language Volume Adjust the volume level for beeps and melodies Access Menu Settings and then use the bar next to Vo...

Page 28: ...Ceramic tray 1 Pour the liquid into ceramic mugs and reheat uncovered Place one mug in the centre Place 2 mugs side by side on ceramic tray Leave them to stand in the microwave oven Stir well after 1 2 min standing Be careful while taking the cups out see safety instructions for reheating liquids Plate meal 0 3 0 4 0 4 0 5 Ceramic tray 1 Put on a ceramic plate and cover with microwave cling film T...

Page 29: ...ntinue process Salmon Steak 0 3 0 6 Oven rack Baking tray 5 2 Marinate salmon steaks and put side by side on oven rack and baking tray Turnover as soon as the oven beeps Push Start button to continue process Prawns 0 2 0 5 Oven rack Baking tray 5 2 Put the raw prawn on oven rack and baking tray evenly 3 Meat Food Serving size kg Accessory Level Beef steak thin 0 3 0 6 Oven rack Baking tray 5 2 We ...

Page 30: ...ass bowl with lid Add 45 60 ml 3 4 tablespoons water Put bowl in the centre of ceramic tray Stand 2 3 minutes and stir after cooking 5 Pie Bread Food Serving size kg Accessory Level Apple pie 1 2 1 4 Oven rack 2 Put apple pie into a round metal dish Put on the oven rack The weight ranges include apple and so on Base for fruit pie 0 3 0 5 Oven rack 3 Put batter into metal base dish on the oven rack...

Page 31: ...bowl with lid Add 1 2 tbsp water Put bowl in the centre of ceramic tray Cook covered Stand 2 3 minutes and stir after cooking 7 Convenience Food Serving size kg Accessory Level Frozen lasagne 0 4 0 6 Grill insert Ceramic tray 3 Put frozen lasagne in a suitable glass pyrex or ceramic dish After reheating let stand for 2 3 minutes Frozen oven chips 0 2 0 8 Baking tray 3 Distribute frozen oven chips ...

Page 32: ...r This programme is suitable for all kinds of bread sliced or whole as well as for bread rolls and baguettes Arrange bread rolls in a circle This programme is suitable for all kinds of yeast cake biscuit cheese cake and puff pastry It is not suitable for short crust pastry fruit and cream cakes as well as for cake with chocolate topping Fruit 0 1 0 8 Ceramic tray 1 5 15 Distribute frozen fruit eve...

Page 33: ...ing after cooking For faster cooking it is recommended to cut into smaller even sizes Cook all fresh vegetables using full microwave power 900 W Food Serving size g Cooking time min Standing time min Broccoli 250 500 4 5 5 6 3 Prepare even sized florets Arrange the stems to the centre Brussels sprouts 250 500 5 6 7 8 3 Add 60 75 ml 4 5 tbsp of water Carrots 250 5 6 3 Cut carrots into even sized sl...

Page 34: ...fore during and after cooking with a plastic spoon or glass stirring stick to prevent eruptive boiling and scalding Keep them inside the oven during the standing time Allow a longer reheating time than other food types Recommended standing time after reheating is 2 4 minutes See the table below for reference Liquids and food Food Serving size Power W Cooking time min Standing time min Drink 250 ml...

Page 35: ... foods milk Food Serving size Power W Cooking time sec Standing time min Baby Food Vegetable Meat 190 g 600 30 40 2 3 Empty into ceramic deep plate Cook covered Stir after cooking time Stand for 2 3 minutes Before serving stir well and check the temperature carefully Baby Porridge Grain Milk Fruit 190 g 600 20 30 2 3 Empty into ceramic deep plate Cook covered Stir after cooking time Stand for 2 3 ...

Page 36: ...ay 3 2 50 70 Fish whole trouts 2 pcs 0 5 kg 180 200 Oven rack Baking tray 3 2 30 40 Duck breast 0 3 kg 180 200 Oven rack Baking tray 3 2 25 35 Convection guide Convection Use temperatures and times in this table as guidelines for baking We recommend to preheat the oven with Convection mode Food Temp C Accessory Level Cooking time min Hazelnut cake square mould 160 170 Oven rack 2 60 70 Lemon cake ...

Page 37: ...ced vegetables Baking tray 5 15 20 Toast Oven rack 5 2 3 1 2 Cheese toasts Oven rack 5 3 5 Bottom heat Convection Use temperatures and times in this table as guidelines for baking We recommend to preheat the oven with Bottom heat convection mode Food Temp C Accessory Level Cooking time min Homemade pizza 180 200 Baking tray 2 20 30 Chilled pre baked quiche Pie 180 200 Oven rack 2 10 15 Frozen self...

Page 38: ...ray Grill insert 4 10 15 Vegetable gratin 450 180 200 Ceramic tray Grill insert 4 10 15 Roast fish 300 180 200 Ceramic tray Grill insert 4 05 07 08 10 Chicken pieces 300 180 200 Ceramic tray Grill insert 4 10 15 10 15 Fan grill Use temperatures and times in this table as guidelines for grilling Set 220 C grill temperature preheat for 5 minutes Food Accessory Level Cooking time min Sausages Oven ra...

Page 39: ...12 2 4 Roast fish 1st 300 2nd 1st Roast 180 200 2nd Grill 220 Ceramic tray Grill insert 4 10 12 2 4 Roast chicken pieces 1st 300 2nd 1st Roast 180 200 2nd Grill 220 Ceramic tray Grill insert 4 20 25 2 4 Microwave Convection Use power level with temperatures and times in this table as guidelines for cooking Preheating is not needed Food Power level W Temp C Accessory Level Cooking time 1st side min...

Page 40: ...ets 180 200 2 baking trays 2 5 20 30 Frozen pizza 200 220 Oven rack Baking Tray 2 5 20 30 Conventional guide Use temperatures and times in this table as guidelines for baking We recommend to preheat the oven with Conventional mode Food Temp C Accessory Level Cooking time min Lasagne 200 220 Oven rack 3 20 25 Vegetables gratin 180 200 Oven rack 3 20 30 Potato gratin 180 200 Oven rack 3 40 60 Frozen...

Page 41: ...oves while taking out Quick Easy Melting butter Put 50 g butter into a small deep glass dish Cover with plastic lid Heat for 30 40 seconds using 900 W until butter is melted Melting chocolate Put 100 g chocolate into a small deep glass dish Heat for 3 5 minutes using 450 W until chocolate is melted Stir once or twice during melting Use oven gloves while taking out Meltng crystallized honey Put 20 ...

Page 42: ...ng You may encounter a problem using the oven In that case first check the table below and try the suggestions If a problem persists or if any information code keeps appearing on the display contact a local Samsung service centre Checkpoints If you encounter a problem with the oven first check the table below and try the suggestions Problem Cause Action General The buttons cannot be pressed proper...

Page 43: ...king container with a flat bottom Problem Cause Action The oven exterior is too hot during operation There is not sufficient ventilation space for the oven There are intake exhaust outlets on the front and rear of the oven for ventilation Keep the gaps specified in the product installation guide Objects are on top of the oven Remove all objects on the top of the oven The door cannot be opened prop...

Page 44: ...s changes depending on power output changes according to function Power output changes during cooking are not malfunctions This is not an oven malfunction Problem Cause Action The thaw function does not work The oven may not work too much food is being cooked or improper cookware is being used Put one cup of water in a microwave safe container and run the microwave for 1 2 minutes to check whether...

Page 45: ...ove the food from the heating elements Problem Cause Action Cooking is finished but the cooling fan is still running To ventilate the oven the cooling fan continues to run for about 5 minutes after cooking is complete This is not an oven malfunction Pressing the 30sec button operates the oven This happens when the oven was not operating The microwave oven is designed to operate by pressing the 30s...

Page 46: ...cal Samsung service centre Problem Cause Action There is a burning or plastic smell when using the oven Plastic or non heat resistant cookware is used Use glass cookware suitable for high temperatures There is a bad smell coming from inside the oven Food residue or plastic has melted and stuck to the interior Use the steam function and then wipe with a dry cloth You can put a lemon slice inside an...

Page 47: ...Source 230 V 50 Hz Power Consumption Maximum power 13 A Microwave 1650 W Grill 2500 W Convection 2400 W Output Power 100 W 900 W IEC 705 240 V 900 W 230 V 850 W Operating Frequency 2450 MHz Magnetron OM75P 21 Cooling Method Cooling fan motor Dimensions W x H x D Main unit 595 x 456 x 570 mm Built in 560 x 446 x 549 mm Volume 50 liter Weight Net 39 3 Kg Shipping 47 8 Kg Memo NQ50N9530BM_EU_DE68 043...

Page 48: ...555 77 www samsung com de support ITALIA 800 SAMSUNG 800 7267864 www samsung com it support CYPRUS 8009 4000 only from landline toll free www samsung com gr support GREECE 80111 SAMSUNG 80111 726 7864 only from land line 30 210 6897691 from mobile and land line LUXEMBURG 261 03 710 www samsung com be_fr support NETHERLANDS 088 90 90 100 www samsung com nl support NORWAY 815 56480 www samsung com n...

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