Samsung NP930MBE-K01US User Manual Download | Manualshive

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Troubleshooting

76

Miscellaneous

The computer does not turn on automatically when

the LCD panel is opened.

To turn on the computer, the LCD panel should be opened greater
than a certain angle.
The angle may differ depending on the model.
If the computer LED does not turn on automatically, press the
Power button.

What is a recovery image?

This refers to the operating system, drivers, and software that are
converted to a data image. It is required to recover the computer
and is embedded in the computer’s HDD. However, this is not
provided for storage devices where the capacity is less than 64 GB,
due to their small capacities.

How can I restore a computer that does not have the

Samsung Recovery application?

Restore the computer with the recovery function provided by
Windows. Refer to the Recover Functionality item in the help for
more details.

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Summary of Contents for NP930MBE-K01US

Page 1: ...www samsung com User Manual ...

Page 2: ... applications 50 Samsung Settings 51 Samsung Security 53 Samsung Update 54 Online Support S Service 55 Samsung PC Help Self help application 56 Samsung PC Cleaner Settings Upgrade 57 LCD brightness 59 Volume 60 BIOS Setup utility 66 Battery Troubleshooting 69 Samsung Recovery 74 Windows recovery function 74 Q A Appendix 77 Product specifications 78 Ergonomic tips 82 Safety precautions 92 Important...

Page 3: ...e same as your environment Descriptions are based on the computer s default settings and theWindows 10 operating system Available features and additional services may vary depending on the computer or operating system This user manual describes procedures for using the touchpad mouse and touch screen Instructions for using the touch screen are for models with the touch screen feature Images and sc...

Page 4: ...msung Electronics Computer specifications or the contents of this manual may be changed without prior notice due to an upgrade of the computer s functions Instructional icons and expressions Warning situations that could cause injury to yourself or others Caution situations that could cause damage to the computer or other equipment Note notes usage tips or additional information The path you shoul...

Page 5: ...ions and saved energy through voluntary labeling Power management setting of this product has been enabled by default and has various timing settings from 1 minute to 5 hours The product can wake with a button press on the chassis from sleep mode Trademarks Samsung and the Samsung logo are trademarks or registered trademarks of Samsung Electronics Intel and Core are trademarks or registered tradem...

Page 6: ...ion The available memory capacity inWindows is less than the actual capacity of memory This is because some memory is required for regular system operations For example for 1 GB 1 024 MB memory installed Windows may report the capacity as 1 022 MB or less Data precautions Samsung Electronics shall not be liable for any data loss Please take care to avoid losing any important data and back up your ...

Page 7: ...ed as optional may not be provided or may be provided in different locations Since some space on the SSD is reserved for system recovery and operations the available space on the SSD may be less than the actual capacity Images and screenshots may differ from the actual appearance of the product ...

Page 8: ...still pictures and record video LCD Touch screen optional The screen s images are displayed here Recognizes touch interactions Only for touch screen models Operating status LED and Illumination sensor optional Shows the operating status of the computer Keyboard Enter text or control computer functions Touchpad Moves the cursor and selects options Functions as a mouse Front view 1 2 3 4 7 6 5 ...

Page 9: ...d Blue Turned on Illumination sensor optional The sensor detects the ambient light If the ambient light level becomes too low the computer s backlight will automatically turn on If there is sufficient ambient lighting the computer s backlight will automatically turn off Do not block the sensor Operating status LED and Illumination sensor ...

Page 10: ... allows the USB PD AC adapter to be used to supply power to the computer It can also be used to charge USB C devices or to connect external display devices When you register your fingerprint make sure to cover the entire fingerprint recognition sensor with your finger To scan as much of the fingerprint as possible cover the fingerprint recognition sensor with your finger Make sure not to press the...

Page 11: ...connecting it to the computer It may take longer to charge the battery when charging a connected device The battery power level may be reduced when charging a connected device while the computer is powered by the battery The charging status of the connected device is not displayed on the computer This charging feature may not be available on some devices Left view 1 2 Number Name Description Earpi...

Page 12: ...the internal battery take it to a Samsung Service Center You will be charged for this service Speaker Sound is emitted from the speakers If the case on the bottom of the device is replaced the laser carved model name serial number and various logos will not be displayed anymore For more information contact a Samsung Service Center Bottom view 2 2 1 ...

Page 13: ...ly turn on the computer when the LCD panel is opened 1 Select the Start button Samsung Settings 2 Select System Auto booting Off Turning the computer on and off Fully charge the battery using the AC adapter before using the computer for the first time Turning the computer on 1 Before turning on the computer check that the battery is charged and charge it if necessary 2 Open the LCD panel ...

Page 14: ...tem AboutWindows Activation When you turn the computer on for the first time theWindows activation screen appears Follow the activation procedures according to the instructions on the screen to use the computer The computer s date and time may be incorrect when you turn it on for the first time They may also be incorrect if the battery has been fully discharged or removed To set the date and time ...

Page 15: ... and content may differ depending on the OS version The image displayed on the desktop screen may differ between models and OS versions Unlocking the screen To unlock the lock screen do one of the following Touch screen Swipe upwards from the bottom of the screen Mouse Click the lock screen Keyboard Press any key Touchpad Tap the touchpad If the account has a password enter the password to log in ...

Page 16: ... uninstalling apps and managing accounts on theWindows Settings screen Select the Start button Then select an option you want to change after theWindows Settings screen appears You can also configure the settings from the Control Panel like previous OS versions Select the Start button Windows System Control Panel Action Center TheWindows 10 action center allows you to receive system notifications ...

Page 17: ...rd and touchpad will not be locked The display will rotate automatically depending on the computer s orientation When storing the computer in a bag or carrying it close the LCD panel to protect the computer Basics Using the computer as a tablet You can use the computer as a tablet by folding the LCD panel behind the keyboard 1 Open the LCD panel and rotate it away from the keyboard until it touche...

Page 18: ... unlock it When the computer is in sleep mode press the Power button to unlock the screen You can also switch the computer s display to tablet mode without rotating the LCD panel 1 Select on the taskbar 2 When the action center panel appears select Tablet mode 2 A mode switch confirmation message will appear when the LCD panel is tilted past the transition point Select Yes to switch the computer s...

Page 19: ... Hover the Active Pen over items on the screen to access additional Active Pen features such as the Air view feature Right click button If you select a folder or file while holding down the button the right mouse button function will be displayed Eraser button While running certain applications the erase function will be displayed when you select the part you want to delete while pressing the butt...

Page 20: ...nning an application like SketchBook when you select the part you want to delete while pressing the Eraser button the selected part will be erased This feature may not be available in some apps or functions Inserting a battery into the Active Pen 1 Remove the top part of the Active Pen 2 Slide the battery so that the polarity is at the bottom and then turn the top of the Active Pen again Be sure t...

Page 21: ...he Active Pen while using it The Active Pen may be damaged or the nib may be deformed If you use the Active Pen at sharp angles on the screen the device may not recognize the Active Pen actions For more information about the Active Pen visit the Samsung website If the Active Pen is not working properly take it to a Samsung Service Center Replacing the Active Pen nib If the nib is dull replace it w...

Page 22: ...ur notes Creating notes 1 Select the Start button Samsung Notes You can also open the Air command panel and select the Create note shortcut 2 Select an input method from the toolbar at the top of the screen and compose a note Write or draw with pens Insert a voice recording Paint with brushes Enter text using the keyboard Insert an image 3 When you are finished composing the note select Save ...

Page 23: ...of the eraser by dragging the size adjustment bar ERASE ALL Clear the note Even with a smaller eraser you may still not be able to precisely erase the intended part Composing notes in handwriting mode On the note composer screen select Pen to write or draw with the S Pen Selection mode Eraser mode Pen mode Undo Redo Changing the pen settings When writing or drawing on the screen tap to change the ...

Page 24: ...the front To back Send the input to the back Editing handwritten notes Edit handwritten notes using various editing options such as cutting moving resizing or transforming 1 If a note contains handwriting select To change the shape of the selection select once more 2 Select the input or draw a line around the input to select it To move the input to another location select the input and then drag i...

Page 25: ... list and tick the note to delete To delete multiple notes tick the notes you wish to delete 3 Select Delete Painting with brushes On the note composer screen select Brush to paint with various brushes When you are finished select Done to insert your painting into the note Eraser mode Change the brush color Brush settings Redo Undo Insert the painting into the note Select a new color using the col...

Page 26: ... Tapping and holding right clicking To use additional options of an item tap and hold it on the touch screen Touch screen optional Use your fingers on the touch screen to perform actions Touch screen gestures Tapping To select menus options or applications tap the touch screen ...

Page 27: ...d two fingers apart on an image or text Pinch to zoom out Dragging To move an item to another location tap and hold it and then drag it on the touch screen to the desired location Scrolling To scroll up down left or right swipe on the touch screen or ...

Page 28: ...n with protective covers or accessories Touch screen gestures are available for touch screen models runningWindows and work only with some applications Do not subject the touch screen to severe impacts or press it with sharp objects Doing so may damage the touch screen Do not allow the touch screen to come into contact with other electrical devices Electrostatic discharges can cause the touch scre...

Page 29: ... the taskbar Some languages are not supported by the virtual keyboard To enter text change the input language to one of the supported languages When using the computer for extended periods it is recommended to enter text with the physical keyboard The on screen keyboard is only available in tablet mode To change to tablet mode select Tablet mode in the taskbar Changing the keyboard layout To chang...

Page 30: ...put field and then select Paste Entering uppercase Select before entering a character For all caps tap it twice Changing language keyboards Add keyboards to enter text in other languages Select Add a language a language Then select and select a language Handwriting Select and then write a word in the on screen text input field Handwriting is not supported for some languages ...

Page 31: ...ions with the keyboard Images and available features may differ depending on the model and operating system The keyboard layout may differ depending on the country The hot keys will be mainly explained in this manual Press the Fn Lock key When the Fn Lock key LED turns on press a hot key When the Fn Lock key is on hot keys are activated without pressing the Fn key ...

Page 32: ...es F12 Wi Fi network Turn theWi Fi feature on or off If the hot keys do not work properly install the Samsung Settings application Hot key functions Key Icon Description F1 Samsung Settings Launch the Samsung Settings application F2 Screen brightness control Adjust the brightness of the display F3 F4 LCD External monitor Switch between the LCD and an external display device when an external displa...

Page 33: ...pad Use the touchpad to move the cursor or select an item The left and right buttons of the touchpad act the same as the left and right buttons of a mouse Use the touchpad only with fingers The touchpad will not recognize actions of other objects Images and the touchpad layout may differ depending on the model Basic touchpad functions Moving To move the cursor move a finger on the touchpad ...

Page 34: ...ed location press and hold it and then drag it to the target position with the left touchpad button pressed Press and hold the left touchpad button Move Gesture functions Swiping To scroll up down left or right to a desired location swipe with two fingers on the touchpad or Pinching To zoom in spread two fingers apart while viewing a website map or image Pinch to zoom out ...

Page 35: ...e F5 key to lock the touchpad Configuring touchpad gestures Configure touchpad gestures to use the touchpad more efficiently Select the Start button Devices Touchpad desired options Some options in the touchpad settings may not be available depending on the model ...

Page 36: ... start the fingerprint registration 5 Select Get started on the Windows Hello setup window Fingerprint recognition You can unlock the screen using your fingerprint rather than entering a password Registering your fingerprint Create a Password and PIN first to use the fingerprint scan feature 1 Select the Start button Accounts Sign in options ...

Page 37: ...recognition sensor until setup is complete The fingerprint recognition sensor s location may vary depending on the model 8 Fingerprint registration is complete If you want to add another fingerprint select Add another 6 Enter your PIN in the Making sure it s you window ...

Page 38: ... cover the entire fingerprint recognition sensor with your finger To improve recognition performance register the fingerprints of the hand you use most often to perform tasks In dry environments static electricity can build up in the computer Avoid using this feature in dry environments or before using the feature discharge static electricity by touching a metal object Removing the fingerprint 1 S...

Page 39: ...ry depending on the type and specifications of the memory card Memory card slot Use a memory card to transfer data to other devices You can use data stored on your device such as digital cameras smartphones or tablets on your computer or you can take your saved data to another device However memory cards are sold separately This computer supports the following types of memory cards Abbreviation De...

Page 40: ...ta or before using it for the first time Formatting a memory card deletes all data saved on the card Make sure you have backed up any important data before formatting 1 On the taskbar select File Explorer 2 Right click the memory card drive and then select Format Inserting a memory card 1 If there is a cover in the memory card slot or a dummy card remove it 2 Insert a memory card into the memory c...

Page 41: ...tible with the computer 3 Select Start To use a memory card to exchange data with a digital device formatting the data with the digital device is recommended When trying to use a formatted memory card in another digital device format the memory card again in the device Data protected by copyright laws cannot be reviewed or modified Inserting and removing a memory card repeatedly may damage the mem...

Page 42: ...the computer and the external display Extend Extend the screen to the external display Second screen only Show the screen on the external display only You can select the dual view extend mode Select the Start button System Display and then select Detect on the Multiple displays option Connecting to a display 1 Connect the cable to the USB C port or theThunderbolt 3 port of the computer 2 Connect t...

Page 43: ...omputer models with aWireless LAN card or device AWireless LAN device is optional The pictures in this manual may differ from the actual product depending on the wireless LAN device model About Access Point AP An Access Point AP is a network device that bridges wired and wireless LANs and corresponds to a wireless hub in a wired network Multiple devices can be connected to an AP ...

Page 44: ...uter You can use only non network services To activate Airplane mode on the taskbar select Airplane mode 2 Select a network from the list of detected wireless networks and select Connect automatically Connect 3 Enter a password if necessary and select Next Once the computer has been connected to a wireless network it will attempt to connect to it automatically when it is available If you require a...

Page 45: ...he loss interception or misuse of data sent or received via Bluetooth Always ensure that you share and receive data with devices that are trusted and properly secured If there are obstacles between the devices the operating distance may be reduced Some devices especially those that are not tested or approved by the Bluetooth SIG may be incompatible with your device Do not use the Bluetooth feature...

Page 46: ... Devices Your computer will display the paired devices 2 Select the device to unpair from your computer and select Remove device Yes The connection to the Bluetooth device will be disconnected 4 Select Bluetooth to select a device you want to add and finish pairing ...

Page 47: ...underbolt 3 devices or share files and printers by connecting two computers that supportThunderbolt 3 UsingThunderbolt 3 devices Connect theThunderbolt 3 device to theThunderbolt 3 port Connecting two computers that support Thunderbolt 3 1 Use aThunderbolt 3 cable sold separately to connect the computers via theirThunderbolt 3 ports 2 Select Control Panel Network and Internet Network and Sharing C...

Page 48: ...older being shared If the computer does not properly scan your Thunderbolt 3 device after connecting it After removing aThunderbolt 3 device you can connect a newThunderbolt device after a few seconds Your computer may fail to recognize a device connected immediately after removing the previous device ...

Page 49: ...ing on the model Applications that are provided by Samsung can be installed from Samsung Update Third party software related services For descriptions about and service requests for third party applications please contact the relevant manufacturer Some troubleshooting actions in response to service requests may not work depending on the application manufacturer ...

Page 50: ...put functions and settings Camera Turn on and off the beauty camera feature on the camera application Quick settings Manage the quick settings displayed on the taskbar About View the application version Samsung Settings Samsung Settings a Samsung integrated settings application offers various settings functions Images and features may differ depending on the model and the application version 1 Sel...

Page 51: ...Folder and select the Inactive switch 2 Enter the password and select OK 3 Check the privacy folder in the File Explorer You can save or move files into the privacy folder Samsung Security Create a privacy folder to hide private files on your computer from other users Also you can set the various privacy protection feature such as the secret screen feature or blocking recording feature Features ma...

Page 52: ...ou can protect your computer system and your privacy safely Select the Start button Samsung Samsung Security Block Recording and then select the switch to turn on the block recording feature Deactivating the privacy folder Press and hold the key and press the F12 key to hide the privacy folder Alternatively select the Start button Samsung Samsung Security Privacy Folder and select the Active switc...

Page 53: ...ers and applications over the Internet Keep the computer performing better and more stably with Samsung Update To check for available updates the computer must be connected to the Internet Only applications that have been installed with this application can be updated Images and features may differ depending on the model and the application version 1 Select the Start button Samsung Update 2 Read a...

Page 54: ...blems you have with your computer using the online chat and remote control program You can receive the help when you are having trouble using Samsung software You can access the online service for free for a certain period of time after purchasing your computer Online Support S Service may not be offered or its version may be different depending on the model you are using If Online Support S Servi...

Page 55: ...en you access content When you register your computer in the Settings menu you can view its information on the Samsung PC Help app Samsung PC Help Self help application Use Samsung PC Help to access help related content for Samsung computers from a smartphone Watch the Samsung PC Help videos to become familiar with new functions or to find solutions to problems For more information visit www samsu...

Page 56: ...aner You can check the apps services and disk usage information of your computer with Samsung PC Cleaner It also maintains the system performance by removing unnecessary programs and files Select the Start button Samsung PC Cleaner ...

Page 57: ...e Fn key and press the F3 key Controlling brightness using the taskbar On the taskbar select You can adjust the level of brightness The LCD screen is automatically set to the brightest level when the AC adapter is connected The LCD screen automatically becomes dimmer when the AC adapter is disconnected The computer has an automatic screen brightness adjustment to extend the battery usage time When...

Page 58: ...cenes more vivid and clear Standard Appropriate for normal environments and convenient for most situations Photo editing Appropriate for viewing photos Reading Appropriate for reading documents Changing display mode Select the optimal screen settings based on your activity Some options may not be available depending on the model 1 Select the Start button Samsung Settings ...

Page 59: ...ct on the taskbar 2 Drag the adjustment bar to the desired volume Volume adjustment bar Volume Adjust the system volume or sound volume when playing music or video Controlling volume using the keyboard To turn down the volume press and hold the Fn key and press the F7 key To turn up the volume press and hold the Fn key and press the F8 key ...

Page 60: ... screen appears If the password screen or theWindows start screen appears restart the computer and try again BIOS Setup utility Define a boot password change the boot priority or configure the installed chipsets Incorrect settings may cause the system to malfunction or crash The BIOS setup screens menus and items may appear differently depending on the model and BIOS version BIOS setup functions a...

Page 61: ... setup Help Setup menu SysInfo View the basic specifications of the computer Advanced Configure the chipsets and additional functions Security Configure security functions Boot Configure peripherals and boot related settings The BIOS setup screen appears only in English The BIOS screen The BIOS setup screen appears as shown below You can change BIOS settings using the keyboard or mouse ...

Page 62: ...word is disabled HDD Password high security level This password is required to access the hard disk drive HDD from another computer This password may not be supported depending on the model Boot password Setting a password with the BIOS enhances protection against viruses and hacking attacks Do not forget your password or expose it to others If you forget the Supervisor Password or HDD Password re...

Page 63: ...the computer For some models if the password entered message appears in the Setup Notice window select Ok to complete the setup Setting a boot password 1 Turn on the computer 2 Before the Samsung logo appears press the F2 key several times 3 Access the Security menu 4 Select a password type Supervisor Password User Password or HDD Password If you cannot select an item or the HDD Password Frozen me...

Page 64: ...e Ok to save and restart Select Exit Ok to restart without saving the changes Removing a password 1 Turn on the computer 2 Before the Samsung logo appears press the F2 key several times 3 Access the Security menu 4 Select a password type Supervisor Password User Password or HDD Password 5 Enter the current password and select Ok 6 Without entering any characters select Ok Ok 7 Select Save Ok to sa...

Page 65: ... the Battery Calibration Function When charging discharging the battery repeatedly for a short time only the battery usage time may be reduced by the difference between the actual battery charge and the remaining charge display In this case the actual battery charge and the remaining charge display will be the same by discharging the battery completely using the Battery Calibration function and th...

Page 66: ...s can cause the battery to explode or damage the computer Incorrectly connecting the charger may cause serious damage to the computer This computer is equipped with an internal battery The battery is not user serviceable or user replaceable To safely remove or replace the battery take the device to a Samsung Service Center You will be charged for this service You can use the computer while it is c...

Page 67: ...m the computer to view the current battery charge when the computer is turned off 10 00 2013 7 1 4 When the battery is fully charged the operating status LED turns green Disconnect the AC adapter from the computer Operating status LED Status Red Charging Green Fully charged Blue Turned on 5 Unplug it from the electric socket Do not allow the adapter to make contact with your skin for a long time A...

Page 68: ...eries please be sure to save your work first Instruction messages related to battery life are displayed properly when the Samsung Settings application is installed on your computer The messages may vary depending on the model and software version Saving battery power On the taskbar select Battery saver Battery saver mode is activated Battery saver mode is disabled when the AC adapter is connected ...

Page 69: ...s with less than 64 GB of storage If you cannot access the Samsung Recovery application refer toWindows recovery function Some functions may differ or may be unavailable depending on the version Refer to the application s help information The Samsung Recovery application Recovery Backup is not available when using CD DVD drives Recovering the computer erases the data or applications saved after a ...

Page 70: ...lt You can restore the computer to its factory default settings If necessary back up important data to an external storage device before restoring the system See Backing up data 1 When the computer startsWindows Select the Start button Samsung Recovery When the computer does not startWindows Turn on the computer and press the F4 key several times before the Samsung logo appears ...

Page 71: ...oose a storage device to save the data to and then select Start backup The backed up folders or files can be saved only on an external storage device Connect an external storage device to your computer first and then select the external drive 4 Follow the on screen instructions to complete the backup Backing up data Back up important data to an alternate internal drive or an external storage devic...

Page 72: ...the on screen instructions to complete data recovery Recovering after a backup Select a backup point saved on an alternate internal drive or an external storage device to recover the computer to that point 1 When backing up to an external storage device connect the device to the computer 2 Select the Start button Samsung Recovery ...

Page 73: ... must be large enough to hold the data from the current drive Purchase an external hard drive connector separately to connect the new drive to the computer WhenWindows is installed on a non user replaceable disk such as an eMMC you cannot copy the drive 1 Connect the new drive to the computer with an external hard drive connector 2 Select the Start button Samsung Recovery 3 Select Create a factory...

Page 74: ...cation is not supported by the computer reinstallWindows using the recovery function of Windows ReinstallingWindows will erase all data saved on the computer Back up application and personal data to an external storage device before reinstallingWindows 1 Select the Start button Update Security Recovery 2 Select Reset this PC Get started 3 Select Keep my files or Remove everything After the system ...

Page 75: ...plications occupy a certain area of the HDD outside ofWindows For models with the Samsung Recovery application the HDD capacity representation inWindows may be smaller than the actual capacity because the Samsung Recovery application uses a hidden area of 5 20 GB of the HDD to save the recovery image and that hidden area is not counted towards the total size available toWindows The size of the Sam...

Page 76: ... recovery image This refers to the operating system drivers and software that are converted to a data image It is required to recover the computer and is embedded in the computer s HDD However this is not provided for storage devices where the capacity is less than 64 GB due to their small capacities How can I restore a computer that does not have the Samsung Recovery application Restore the compu...

Page 77: ...tput 20VDC 3 25 A PC rating 20VDC 3 25 A 65W Optional components may not be provided or different components may be provided depending on the model The system specifications are subject to change without notice The Storage device capacity of a computer in which Samsung Recovery is installed is smaller than the product specification Due to this computer s design memory cannot be added replaced or u...

Page 78: ...ature increases there is a danger of burn injury The instructions in this manual have been prepared so that they can be applied to the range of needs of general users If the user is not included in the range the recommendations should be applied according to the user s needs Images may differ from actual products Ergonomic tips Maintaining the proper posture during computer use is very important t...

Page 79: ...raight line Use a light touch when typing or using the touchpad and keep the hands and fingers relaxed Avoid rolling the thumbs under your palms or supporting the wrists on the desk while typing Use an external keyboard and mouse when using the computer for long periods When using an external keyboard and mouse position the devices at the same height as the computer and within comfortable reach Ar...

Page 80: ...river updates without your knowledge Always recheck equalizer and volume settings before listening to audio To prevent possible hearing damage do not listen at high volume levels for long periods Eye position and display illumination 50cm Position the screen at least 50 cm away from your eyes Adjust the height of the screen so that its top edge is equal to or just below the level of your eyes Avoi...

Page 81: ...h use stop using the computer and consult a physician Operating conditions Take at least a 10 minute break every hour Avoid using the computer in dark locations Use the computer with as much ambient light as you would when reading a book Indirect illumination is recommended Use a curtain to prevent reflections and glare on the screen While operating a computer and talking on the phone use a headse...

Page 82: ...nection may result in a fire Use the approved adapter or cable included in the product box If you use the unapproved adapter or cable it cause the damage or malfunction of the computer Safety precautions For your safety and security and to prevent damage carefully read the following safety instructions This Safety precautions relate to computer use Some of the content may be not applicable to your...

Page 83: ...ter Failure to do so may result in an explosion or fire Use only properly earthed electric sockets or extension cords Unearthed electric sockets or extension cords may cause electric shock Any connection to unearthed electric sockets or extension cords may produce an electric field from a current leak If water or other substances enters the product disconnect the power cable and contact a Samsung ...

Page 84: ...the head may result in suffocation Never heat the computer or the battery or put the computer or the battery into a fire or microwaves Failure to do so may result in an explosion or fire Replace a run down battery with a new Samsung approved battery Dispose of worn out batteries properly There is a danger of fire or explosion The battery disposal method may differ depending on your country and reg...

Page 85: ...ters that are supplied with an optional removable battery disconnect the battery Failure to do so may result in electric shock or fire Keep the computer away from water or liquid Water or liquid entering the computer may short circuit the computer resulting in electric shock or fire If the computer is dropped or broken disconnect the power cord and contact a Samsung Service Center For notebook com...

Page 86: ...em off disconnect the power cord from the wall outlet and phone line from modem There is a danger of electric shock or fire Connect only permitted devices to the connectors or ports of the computer Failure to do so may result in an electric shock or fire Do not place or use the computer on slanted or vibrating surfaces Failure to do so may result in computer malfunction or damage Do not place heav...

Page 87: ...thod only when the Optical Disc Drive has stopped There is a danger of injury Close the LCD panel only after checking if the notebook computer is turned off The temperature may rise and it may cause deformation of the product Do not press the eject button while the CD ROM drive is in operation You might lose data and the disc might be suddenly ejected and could cause an injury Do not drop or hit t...

Page 88: ...cal Disc Drive tray when it is operating There is a danger of injury due to an abrupt ejection Do not use the product if it is cracked or broken Broken glass or acrylic could cause injury to your hands and face Take the device to a Samsung Service Center to have it repaired When using wireless communication LAN Bluetooth etc always follow applicable instructions For example airlines and hospitals ...

Page 89: ...ured or authorized by Samsung enquire at a Samsung Service Center before connecting the device There is a danger of damaging the product Upgrade Related Do not attempt to upgrade the computer unless you are qualified Otherwise contact a Samsung Service Center or an authorized technician When you upgrade permitted devices according to the manual follow the specified instructions in the manual to up...

Page 90: ...the data frequently Storage and movement related Do not store the computer in an enclosed space such as a computer bag while it is running Failure to do so may result in fire Completely shut down the computer before putting the computer into an enclosed space When carrying the notebook computer with other items such as the adapter mouse books etc take care not to press anything against the noteboo...

Page 91: ...els can cause problems with the display but a small number of bad pixels does not generally affect computer performance Samsung s quality standards for bad pixels are as follows Bright dot 2 or fewer Black dot 4 or fewer Combination bright and dark 4 or fewer Clean the LCD screen with a soft cloth dampened with computer cleansing detergent Do not use excessive force Doing so may damage the LCD scr...

Page 92: ...tch make sure that the switch is in the proper position for your area Openings in the computer case are provided for ventilation Do not block or cover these openings Make sure you provide adequate space at least 6 inches 15 cm around the system for ventilation when setting up your work area Never insert objects of any kind into the computer ventilation openings Important safety information Safety ...

Page 93: ...ied technician performs the task When the computer is turned off a small amount of electrical current still flows through the computer To avoid electrical shock always unplug all power cables remove the battery and modem cables from the wall outlets before cleaning the system Ensure that the fan vents on the bottom of the casing are clear at all times Do not place the computer on a soft surface do...

Page 94: ...ut by authorized service centers 5 Do not allow the portable computer to operate with the base resting directly on exposed skin for extended periods of time The surface temperature of the base will rise during normal operation particularly when AC Power is present Allowing sustained contact with exposed skin can cause discomfort or eventually a burn Unplug the system from the wall outlet and conta...

Page 95: ...ng of old batteries THERE IS RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECTTYPE DISPOSE OF USED BATTERIES ACCORDINGTOTHE INSTRUCTIONS Replacement parts and accessories Use only replacement parts and accessories recommended by manufacturer To reduce the risk of fire use only No 26 AWG or larger telecommunications line cord Do not use this product in areas classified as hazardous Such area...

Page 96: ...iation when open Avoid exposure to the beam Connecting and disconnecting the AC adapter The socket outlet shall be installed near the equipment and shall be easily accessible Do not unplug the power cord by pulling the cable only Laser safety All systems equipped with CD or DVD drives comply with the appropriate safety standards including IEC 60825 1 The laser devices in these components are class...

Page 97: ...system USA only The appliance coupler must meet the mechanical configuration of an EN 60 320 IEC 320 Standard Sheet C7 or C5 connector for mating with appliance inlet on the computer Power cord requirements The power cord set all plugs cable and AC adapter plugs you received with your computer meets the requirements for use in the country where you purchased your equipment Power cord sets for use ...

Page 98: ... compliance statements Wireless guidance If fitted with 2 4 G band or 5 G band Low power Radio LAN type devices radio frequency RF wireless communication devices operating in the 2 4 GHz 5 GHz Band may be present embedded in the notebook system The following section is a general overview of considerations while operating a wireless device Additional limitations cautions and concerns for specific c...

Page 99: ...l be used See the manufacturer System Restoration Kit or contact the manufacturer s technical support for additional information Radio frequency wireless communication can interfere with equipment on commercial aircraft Current aviation regulations require wireless devices to be turned off while traveling in an airplane 802 11ABGN also known as wireless Ethernet orWi Fi and Bluetooth communication...

Page 100: ...the wireless network United States of America USA and Canada Safety Requirements and Notices Do not touch or move antenna while the unit is transmitting or receiving Do not hold any component containing the radio such that the antenna is very close to touching any exposed parts of the body especially the face or eyes while transmitting Do not operate the radio or attempt to transmit data unless th...

Page 101: ...rease the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help The Part 15 radio device operates on a non interference basis with other devices operating at this frequency Any changes or modification to said product not expressly approv...

Page 102: ...e frequency range 5 15 to 5 25 GHz to reduce the potential for harmful interference to co channel Mobile Satellite systems High power radars are allocated as primary users of the 5 25 to 5 35 GHz and 5 65 to 5 85 GHz bands These radar stations can cause interference with and or damage this device If necessary the user should consult the dealer or an experienced radio television technician for addi...

Page 103: ...xperts drawn from industry government and academia after extensive reviews of the scientific literature related to the biological effects of RF energy Before a new model is available for sale to the public it must be certified to the FCC that it does not exceed the exposure limit established by the FCC Evaluation per each model is performed in positions and locations e g at the bottom on the body ...

Page 104: ...e to a wireless base station antenna the lower the power output For body worn operation this model meets the FCC RF exposure guidelines when used with Samsung accessory designated for this product Non compliance with the above restrictions may result in violation of FCC RF exposure guidelines RF exposure or SAR information can be viewed on line at www fcc gov oet ea fccid This site uses this produ...

Page 105: ...acturer s instruction Manufacturer information Samsung Electronics Co Ltd 129 Samsung Ro Yeongtong Gu Suwon City Gyeonggi Do 443 742 Korea Samsung Electronics Suzhou Computer Co Ltd No 198 Fangzhou Road Suzhou Industrial Park Jiangsu Province 215021 China Tel 86 0512 6253 8988 For the web or the phone number of the Samsung Service Center see theWarranty or contact the retailer where you purchased ...

Page 106: ...nformation on safe disposal and recycling visit our website www samsung com in or contact our Helpline numbers 18002668282 180030008282 This product is RoHS compliant WEEE symbol information Correct disposal of this product Waste Electrical Electronic Equipment Applicable in countries with separate collection systems This marking on the product accessories or literature indicates that the product ...

Page 107: ...osal of batteries in this product Applicable in countries with separate collection systems This marking on the battery manual or packaging indicates that the batteries in this product should not be disposed of with other household waste at the end of their working life Where marked the chemical symbols Hg Cd or Pb indicate that the battery contains mercury cadmium or lead above the reference level...

Page 108: ...back at no cost to you Simply call the following number for the locations nearest you CRT Processing LLC 877 278 0799 Kathy Severson Logistics contact Dispose unwanted electronics through an approved recycler To find the nearest recycling location go to our website www samsung com recycling or call 1 800 SAMSUNG ...

Page 109: ...ome content may differ from the computer depending on the region service provider software version or computer model and is subject to change without prior notice English 05 2019 Rev 1 1 www samsung com ...

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