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204
Q
The Wireless LAN device is operating properly, but I cannot connect to the
Internet or to another computer.
►
This is due to an incorrect configuration, or a configuration error. Check the
following:
A1
If you are using a computer-to-computer (Ad Hoc) network connection, check that
the name of the configured network (SSID) is correct.
A2
If you are using a network key (encryption key), you have to use the same network
key for an AP (Access Point) or a computer-to-computer network (Ad Hoc). The
network key of the AP is configured in the AP management program. Ask your
network administrator or AP manager for more detailed information.
A3
Check that the device driver is installed properly. If the driver is not properly
installed, you will find a yellow exclamation mark on the network icon by clicking
Start > Control Panel > System and Maintenance > Device Manager > Network
Adapter
.
Q
The signal strength is excellent, but I cannot connect to the network.
► Even if the signal strength is excellent, the network connection may not
operate properly if the TCP/IP properties are not properly configured, or the
network key (encryption key) is incorrect.
A
Check that the TCP/IP properties are configured properly. When connecting to
an AP, right-click the
Network Connections
( ) icon on the taskbar and select
Network and Sharing Center
. If you click the
View Status
next to a connected
wireless network device and then click the
Detail
button, you can view the IP
information. If the IP is not allocated properly, the IP address will be displayed as
follows (e.g. 169.254.xxx.xxx).
If the network does not provide DHCP, you have to specify the correct IP address
by asking your network administrator.
Wireless Network (WLAN) Related