Samsung NE59J7650 series, User Manual

Page: 71 / 240

70 English
Troubleshooting
Tr
ouble
shoo
ting
Problem Possible cause Solution
The oven will not
self-clean. The oven temperature is
too high to start a self-clean
operation. Allow the range to cool, and then reset
the controls.
The oven controls have been
set incorrectly. See the section on self-cleaning on
page 53.
A self-cleaning cycle cannot
be started if the oven lockout
feature has been activated or
if a radiant surface element is
on. Deactivate the oven lockout (see page
50). Make sure all surface elements are
turned off.
Excessive smoking
during a self-
cleaning cycle. There is excessive soiling in
the oven. Press OVEN OFF. Open the windows to
rid the room of smoke. Wait until the
self-cleaning cycle is cancelled. Wipe
up the excessive soil, and then start the
self-cleaning cycle again.
The oven door will
not open after a
self-cleaning cycle. The oven is too hot. Allow the oven to cool.
The oven is not
clean after a self-
cleaning cycle. The oven controls were not
set correctly. See the section on self-cleaning on
page 53.
The oven was heavily soiled. Wipe up heavy spillovers before
starting the self-cleaning cycle. Heavily
soiled ovens may need to be self-
cleaned again or for a longer period of
time.
Steam is coming
out of the vent. When using the convection
feature, it is normal to see
steam coming out of the oven
vent. This is normal operation, and not a
system failure. Use the oven as usual.
As the number of racks or
amount of food being cooked
increases, the amount of
visible steam will increase.
A burning or oily
odor is coming
from the vent. This is normal in a new oven
and will disappear in time. • To speed the process, set a self-
cleaning cycle for a minimum of
3 hours.
• See the section on self-cleaning on
page 53.