Appendix
Troubleshooting
Refer to the chart below when this product does not function properly. If the problem you are
experiencing is not listed below or if the instructions below do not help, turn off the product, disconnect
the power cord, and contact the nearest authorized dealer or Samsung Electronics Service Center.
Symptom
Check/Remedy
I cannot eject the disc.
• Is the power cord plugged securely into the outlet?
• Turn off the power and then turn it back on.
Playback does not start immediately
when the Play/Pause button is
pressed.
• Are you using a deformed disc or a disc with scratches on the
surface?
• Wipe the disc clean.
Sound is not produced.
• No sound is heard during fast playback, slow playback, and
step motion playback.
• Are the speakers connected properly? Is the speaker setup
correctly customized?
• Is the disc severely damaged?
The remote control does not work.
• Is the remote control being operated within its operational
angle and distance range?
• Are the batteries drained?
The product is not working.
(Example: The power goes out or the
front panel buttons don't work, or
you hear a strange noise.)
The product is not working normally.
• Press the
@
button (on front panel) for more than 5 seconds
with no disc inside. The initialization message appears on the
screen, and the power will turn off automatically. When you
turn your product on again, all the settings will be reset.
Don't use this unless absolutely necessary.
Can't receive radio broadcast.
• Is the antenna connected properly?
• If the antenna's input signal is weak, install an external FM
antenna in an area with good reception.
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English
MX-JS8000-ZC_ENG-0412.indd 30
MX-JS8000-ZC_ENG-0412.indd 30
2016-04-12 10:16:51
2016-04-12 10:16:51
