Samsung MS32J5133B series User Manual Download

Page: 57 / 64

ouble

shoo

ting

English

Problem

Cause

Action

The interior light is
dim or does not turn
on.

The door has been left open for
a long time.

The interior light may
automatically turn off when the
Eco function operates. Close and
reopen the door or press the
“

Cancel

” button.

The interior light is covered by
foreign matter.

Clean the inside of the oven and
check again.

A beeping sound
occurs during
cooking.

If the Auto Cook function is
being used, this beeping sound
means it's time to turn over the
food during thawing.

After turning over the food,
press the

Start

button again to

restart operation.

The oven is not level.

The oven is installed on an
uneven surface.

Make sure the oven is installed
on flat, stable surface.

There are sparks
during cooking.

Metal containers are used
during the oven/thawing
functions.

Do not use metal containers.

When power is
connected, the oven
immediately starts to
work.

The door is not properly closed.

Close the door and check again.

There is electricity
coming from the
oven.

The power or power socket is
not properly grounded.

Make sure the power and power
socket are properly grounded.

There is water
dripping.

There may be water or steam in
some cases depending on the
food.
This is not an oven malfunction.

Let the oven cool and then wipe
with a dry dish towel.

Steam leaks from the
door.

There may be water or steam in
some cases depending on the
food.
This is not an oven malfunction.

Let the oven cool and then wipe
with a dry dish towel.

There is water left in
the oven.

There may be water or steam in
some cases depending on the
food.
This is not an oven malfunction.

Let the oven cool and then wipe
with a dry dish towel.

MS32J5133BT_SA_DE68-04325B-00_EN.indd 57

2015-02-06 �� 11:08:52

Summary of Contents for MS32J5133B series

Page 1: ...Microwave oven MS32J5133B MS40J5133B User manual MS32J5133BT_SA_DE68 04325B 00_EN indd 1 2015 02 06 11 08 45 ...

Page 2: ...eaning 16 Replacement repair 17 Care against an extended period of disuse 17 Before you start 18 Current time 18 Power saving 19 Child Lock 19 Sound On Off 20 Kitchen timer 20 About microwave energy 21 Cookware for microwave 22 Operations 24 Feature panel 24 Simple steps to start 25 Manual mode 26 Common settings 27 Sensor cook 29 Auto cook 30 Convenience 37 Keep warm 43 Steam clean 44 MS32J5133BT...

Page 3: ...mart 46 Microwave cooking guide 46 Reheating guide 49 Defrosting guide 51 Quick Easy 53 Troubleshooting 54 Checkpoints 54 Information codes 59 Technical specifications 60 MS32J5133BT_SA_DE68 04325B 00_EN indd 3 2015 02 06 11 08 45 ...

Page 4: ...ories and cookware Useful cooking tips Cooking tips The following symbols are used in this User Manual WARNING Hazards or unsafe practices that may result in severe personal injury or death CAUTION Hazards or unsafe practices that may result in minor personal injury or property damage NOTE Useful tips recommendations or information that helps users manipulate the product MS32J5133BT_SA_DE68 04325B...

Page 5: ...ves the removal of a cover which gives protection against exposure to microwave energy WARNING Liquids and other foods must not be heated in sealed containers since they are liable to explode This appliance is intended to be used in household only and it is not intended to be used such as staff kitchen areas in shops offices and other working environments farm houses by clients in hotels motels an...

Page 6: ...on The microwave oven is intended for heating food and beverages Drying of food or clothing and heating of warming pads slippers sponges damp cloth and similar may lead to risk of injury ignition or fire If smoke is emitted observed switch off or unplug the appliance and keep the door closed in order to stifle any flames WARNING Microwave heating of beverages can result in delayed eruptive boiling...

Page 7: ...they do not play with the appliance If the supply cord is damaged it must be replaced by the manufacturer its service agent or similarly qualified persons in order to avoid a hazard The appliance should not be cleaned with a water jet This oven should be positioned proper direction and height permitting easy access to cavity and control area Before using the your oven first time oven should be ope...

Page 8: ...sharp metal scrapers to clean the oven door glass since they can scratch the surface which may result in shattering of the glass WARNING The appliance and its accessible parts become hot during use Care should be taken to avoid touching heating elements Children less than 8 years of age shall be kept away unless continuously supervised This appliance can be used by children aged from 8 years and a...

Page 9: ...ion in a location exposed to direct sunlight and water or where gas may leak on un level ground This appliance must be properly grounded in accordance with local and national codes Remove all foreign substances such as dust or water from the power plug terminals and contact points using a dry cloth on a regular basis Do not pull or excessively bend or place heavy objecton the power cord In the eve...

Page 10: ...hol vapours may contact a hot part of the oven Keep children away from the door when opening or closing it as they may bump themselves on the door or catch their fingers in the door WARNING Microwave heating of beverages can result in delayed eruptive boiling therefore care must be taken when handling the container To prevent this situation ALWAYS allow a standing time of at least 20 seconds after...

Page 11: ...fway during heating or after heating ends and allow the liquid stand at least 20 seconds after heating to prevent eruptive boiling Stand at arms length from the oven when opening the door to avoid getting scalded by escaping hot air or steam Do not operate the microwave oven when it is empty The microwave oven will automatically shut down for 30 minutes for safety purposes We recommend placing a g...

Page 12: ... A broken or missing tray guide roller coupler or wire rack Use this appliance only for its intended purpose as described in this instruction manual Warnings and Important Safety Instructions in this manual do not cover all possible conditions and situations that may occur It is your responsibility to use common sense caution and care when installing maintaining and operating your appliance Becaus...

Page 13: ...package If you have a problem with the oven or accessories contact a local Samsung customer centre or the retailer Oven at a glance 01 02 03 04 05 06 07 08 01 Door 02 Vent 03 Oven light 04 Display 05 Coupler 06 Open door 07 Feature panel 08 Water bowl holder MS32J5133BT_SA_DE68 04325B 00_EN indd 13 2015 02 06 11 08 46 ...

Page 14: ...bowl Turntable Roller ring Put in the centre of the base It supports the turntable Turntable Put on the roller ring with the centre fitting the coupler It serves as a cooking base Clean water bowl The water bowl can be used to clean NOTE Do not operate the oven without the turntable on the roller ring MS32J5133BT_SA_DE68 04325B 00_EN indd 14 2015 02 06 11 08 46 ...

Page 15: ...ides and 20 cm from above Do not install the oven in hot or damp surroundings such as next to other microwave ovens or radiators Conform to the power supply specifications of this oven Use only approved extension cables if you need to use Wipe the interior and the door seal with a damp cloth before using your oven for the first time Turntable Remove all packing materials inside the oven Install th...

Page 16: ...eat the oven for 10 minutes at max power 3 When the cycle is complete wait until the oven cools down Then open the door and clean the cooking chamber To clean inside swing heater models A To clean the upper area of the cooking chamber lower the top heating element by 45 A as shown This will help clean the upper area When done reposition the top heating element CAUTION Keep the door and door sealin...

Page 17: ...ntact a local Samsung service centre Do not replace it yourself If you encounter a problem with the outer housing of the oven first unplug the power cord from the power source and then contact a local Samsung service centre Care against an extended period of disuse If you don t use the oven for an extended period of time unplug the power cord and move the oven to a dry dust free location Dust and ...

Page 18: ...ay the time in the 12 hour 24 hour notation 1 Press the Clock button and the 0 button at the same time for 1 second 2 Time setting that you want to change 12Hr or 24Hr will be displayed 3 If you want to change the notation again press the number buttons For example press 1 for 12Hr or press 2 for 24 Hr notation 4 Press the START button to confirm your setting To set the current time 1 Press Clock ...

Page 19: ... 25 minutes of user inactivity the oven automatically enters power saving mode Any previous function will be cancelled and the current time will be displayed After 5 minutes of the door being open the oven lamp will turn off Child Lock To prevent accidents Child Lock disables all controls except for the Eco button Press the STOP CANCEL button for 3 seconds to activate or press the STOP CANCEL butt...

Page 20: ...e the sound press Sound to show OFF on the display Then press START To unmute the sound press Sound again to show ON on the display Then press START Kitchen timer 01 03 02 1 Press Kitchen Timer 2 Use the number buttons to set the time for your cooking 3 Press START MS32J5133BT_SA_DE68 04325B 00_EN indd 20 2015 02 06 11 08 47 ...

Page 21: ...food is cooked evenly 2 The microwaves are absorbed down to the food up to a depth of approx 2 5 cm Then the microwaves are dissipated inside the food as cooking continues 3 The cooking time is affected by the following conditions of the food Quantity and density Moisture content Initial temperature especially when frozen NOTE The cooked food keeps heat in its core after cooking is complete This i...

Page 22: ... that weigh less than the main pan Material Microwave safe Description Aluminium foil Use for a small serving size to protect against overcooking Arcing can occur if the foil is near the oven wall or if using an excessive amount of foil Crusty plate Do not use for preheating for more than 8 minutes Bone china or earthenware Porcelain pottery glazed earthenware and bone china are usually microwave ...

Page 23: ...ag with twist ties Paper Plates cups napkins and kitchen paper Use to cook for a short time These absorb excess moisture Recycled paper Causes arcing Plastic Containers Use thermoplastic containers only Some plastics may warp or discolour at high temperatures Cling film Use to maintain moisture after cooking Freezer bags Use boilable or ovenproof bags only Wax or grease proof paper Use to maintain...

Page 24: ... is subject to change without notice 01 02 04 03 05 06 10 11 16 13 09 12 15 07 08 14 17 01 Sensor Cook 02 Auto Cook 03 Power Defrost 04 Auto Reheat 05 My Plate 06 Soften Melt 07 Keep Warm 08 Steam Clean 09 Number pad 10 Power Level 11 Kitchen Timer 12 Clock 13 Eco 14 Sound 15 Stop Cancel 16 30s 17 Start MS32J5133BT_SA_DE68 04325B 00_EN indd 24 2015 02 06 11 08 48 ...

Page 25: ...OTE When cooking is complete the oven beeps 4 times Use oven gloves to take out the food To defrost frozen food 04 03 02 1 Put the frozen food in a microwave safe container and then in the centre of the turntable 2 Press Power Defrost 3 Use the number buttons to set the serving size 4 Press START NOTE For more information see the Power Defrost section MS32J5133BT_SA_DE68 04325B 00_EN indd 25 2015 ...

Page 26: ...3 2 Use the number buttons to set the cooking time max 99 min 99 sec For example press 1 and 0 for the minutes and 0 and 0 for the seconds 10 00 3 To change the default power level press Power Level and select a different level See the Power level section for details 4 Press START 5 When cooking is complete with a beep 4 times use oven gloves to take out the food MS32J5133BT_SA_DE68 04325B 00_EN i...

Page 27: ...CEL and repeat the steps above To stop cooking simply open the door or press STOP CANCEL To resume operation close the door and press Start To cancel cooking press STOP CANCEL twice Time increment You might want to add extra time to the current cooking time while cooking is in process Time can be added by 30 seconds 01 02 1 Before or during cooking press 30s as many times as needed For example to ...

Page 28: ...ecific power level Available levels range from No power 0 to High 10 See the table below 0 PL 0 No power 1 PL 10 Warm 2 PL 20 Defrost 3 PL 30 Low 4 PL 40 Medium low 5 PL 50 Medium 6 PL 60 Simmer 7 PL 70 Medium high 8 PL 80 Reheat 9 PL 90 Sauté 10 PL Hi High NOTE To check the current power level while cooking is in process press Power Level MS32J5133BT_SA_DE68 04325B 00_EN indd 28 2015 02 06 11 08 ...

Page 29: ...progress press the Clock button Sensor cooking guide Follow the instructions below when sensor cooking different types of food Food Amount Popcorn 85 100 g 1 package Procedure Use only one microwave only bag of popcorn at a time Use caution when removing and opening hot bag from oven Let oven cool for at least 5 minutes before using again Potato 1 to 6 ea Procedure Prick each potato several times ...

Page 30: ...time and temperature will be adjusted according to the selected recipe 1 Put food in a microwave safe container and then in the centre of the turntable 04 03 02 2 Select a category by pressing either Healthy Cooking or Meat Poultry 3 Use the selected button again or the number buttons to select a specific programme 4 Press START 5 When cooking is complete with a beep 4 times use oven gloves to tak...

Page 31: ... covered Stir after cooking Stand for 1 2 minutes 3 Green Beans 250 Rinse and clean green beans Put them evenly into a glass bowl with lid Add 30 ml 2 tbsp water Put bowl in the centre of turntable Cook covered Stir after cooking Stand for 1 2 minutes 4 Peeled Potatoes 250 Wash and peel the potatoes and cut into a similar size Put them into a glass bowl with lid Add 45 60 ml 3 4 tbsp water Put bow...

Page 32: ...e Stand for 1 2 minutes 8 Fresh Salmon Fillets 300 Rinse fish and put on a ceramic plate add 1 tbsp lemon juice Cover with microwave cling film Pierce film Put dish on turntable Stand for 1 2 minutes 9 Fresh Prawns 250 Rinse prawns on a ceramic plate add 1 tbsp lemon juice Cover with microwave cling film Pierce film Put dish on turntable Stand for 1 2 minutes MS32J5133BT_SA_DE68 04325B 00_EN indd ...

Page 33: ...dients and mix well Shape into 20 meat balls each Ø25 mm Place meat balls in utensil Cover with microwave cling wrap turning back one corner of the wrap by about 50 mm to vent Cook After cooking stand meat balls for 5 minutes Serve 4 Ham Omelet 1 Sr Ingredients for omelette 3 med sized eggs 1 tomato 30 g chopped ham 2 tablespoons milk herbs Spices Beat eggs add ham 2 tablespoons milk herbs and spi...

Page 34: ...rature will be adjusted according to the selected recipe 1 Put food in a microwave safe container and then in the centre of the turntable 04 03 02 2 Select a category by pressing the Snack button 3 Use the selected button again or the number buttons to select a specific programme 4 Press START 5 When cooking is complete with a beep 4 times use oven gloves to take out the food MS32J5133BT_SA_DE68 0...

Page 35: ... fashion on paper towel Do not cover Let stand 1 min 4 Frozen Chicken nuggets 170 200 5 Frozen French Fries 110 140 Place two paper towels on a microwave safe plate and arrange the French fries on the towels without letting them overlap Blot the fries with additional paper towels after removing from the oven Stand for 1 2 minutes 6 Frozen French Fries 170 200 7 Frozen Cheese sticks 5 6 pc Place th...

Page 36: ...ave safe bowl Add 150 ml water or milk for 35 g and 300 ml water or milk for 70 g Cook uncovered After oven beeps stir the oats well and press start to continue After cooking stir well and top with brown sugar or honey 12 Porridge 2 servings 13 Potato wedges 300 350 Wash normal sized potatoes and cut them into wedges Brush with olive oil and spices Place them with the cut side on the microwave saf...

Page 37: ... g Instructions 1 Melt Butter 50 Cut butter into 3 or 4 pieces and Put them on small glass bowl Melt uncovered Stir after cooking Stand for 1 2 minutes 2 Melt Butter 100 3 Melt Dark Chocolate 50 Grate dark chocolate and put in small glass bowl Melt uncovered Stir after melting Stand for 1 2 minutes 4 Melt Dark Chocolate 100 5 Melt Sugar 25 Put sugar on small glass bowl Add 10 ml water for 25 g and...

Page 38: ...to the selected programme 02 04 03 1 Put food in the centre of the turntable and close the door 2 Press Auto Reheat 3 Use the Auto Reheat button again or the number buttons to select a specific programme 4 Press START 5 When the cycle is complete with a beep 4 times use oven gloves to take out the food MS32J5133BT_SA_DE68 04325B 00_EN indd 38 2015 02 06 11 08 50 ...

Page 39: ...sserole Stew 3 servings 600 690 4 Casserole Stew 4 servings 800 920 5 Pasta Soup 1 serving 200 230 Pour into a deep ceramic soup plate or bowl and cover during heating and standing Stir carefully before and after standing time Stand for 2 3 minutes 6 Pasta Soup 2 servings 400 450 7 Pasta Soup 3 servings 600 690 8 Pasta Soup 4 servings 800 920 9 Pizza Reheat 1 Slice Place pizza slices on a microwav...

Page 40: ...and appro priate instructions Those programmes are running with microwave energy only Code Food Serving Size g Instructions 1 Chilled Ready Meal 300 350 Put on a ceramic plate and cover with microwave cling film This programme is suitable for meals consisting of 3 components e g meat with sauce vegetables and a side dishes like potatoes rice or pasta Stand for 2 3 minutes 2 Chilled Ready Meal 400 ...

Page 41: ...elect a weight 4 Press START 5 When the cycle is complete with a beep 4 times use oven gloves to take out the food NOTE The oven beeps in the middle of the cycle to remind you to turn the food over Turn the food over and press Start again to continue When the cycle is complete the oven beeps 4 times You can defrost food manually To do this use a cooking mode with just 20 of the default power level...

Page 42: ...pieces skin side down and whole chicken breast side down on the middle of a flat microwave safe plate Turn the poultry over when the oven beeps 3 Fish 0 1 1 5 Shield the tail of a whole fish with aluminium foil Turn the fish over when the oven beeps This programme is suitable for whole fishes as well as for fish fillets Stand for 10 30 minutes 4 Bread Cake 0 1 1 0 Put bread on a piece of kitchen p...

Page 43: ...ress START To stop warming the food open the door or press STOP CANCEL button 5 When the cycle is complete with a beep 4 times use oven gloves to take out the food IMPORTANT Do not cover with lids or plastic wrap IMPORTANT Use oven gloves when taking out food IMPORTANT Do not use this function to reheat cold foods This programmes are for keeping food warm that has just been cooked IMPORTANT Do not...

Page 44: ...water only and no distilled water 04 04 04 04 1 Open the Door 2 Fill with water following guide line water level outside the water bowl The line is about 50 ml 3 Insert water bowl into upper water bowl holder on the right wall of cooking chamber At that time close the door 4 Press the Steam Clean button and press the START button It can be seen MISTY during steam cleaning but it is not a defect BU...

Page 45: ... paper WARNING Water Bowl only can be use during Steam Clean mode When cooking non liquid items remove water bowl because It will damage and cause fire to the microwave oven NOTE More than 50 ml water may cause a leak at the back through the hole Ensure that it is not more than 50 ml MS32J5133BT_SA_DE68 04325B 00_EN indd 45 2015 02 06 11 08 51 ...

Page 46: ...a suitable glass Pyrex container with a lid Stir twice during cooking and once after cooking and then add seasoning to your preference Food Serving Size g Power Time min Spinach 150 60 5 6 Add 15 ml 1 tbsp cold water Stand for 2 3 minutes Broccoli 300 60 8 9 Add 30 ml 2 tbsp cold water Stand for 2 3 minutes Peas 300 60 7 8 Add 15 ml 1 tbsp cold water Stand for 2 3 minutes Green Beans 300 60 7 8 Ad...

Page 47: ...0 90 4 5 Cut carrots into even sized slices Stand for 3 minutes Cauliflower 250 500 90 5 5 7 8 Prepare even sized florets Cut big florets into halves Arrange stems to the centre Stand for 3 minutes Courgettes 250 90 4 4 Cut courgettes into slices Add 30 ml 2 tbsp water or a knob of butter Cook until just tender Stand for 3 minutes Egg plants 250 90 3 4 Cut egg plants into small slices and sprinkle...

Page 48: ...x container with a lid Note that rice doubles in volume during cooking Pasta Use a large sized glass Pyrex container Cook uncovered Add boiling water and a little salt and stir well Stir several times during and after cooking Cover with a lid while letting stand and then drain well Food Serving Size Power Time min White Rice Parboiled 250 g 375 g 90 15 16 17 18 Add 500 ml cold water 250 g Add 750 ...

Page 49: ...and Water 150 ml 1 cup 300 ml 2 cups 450 ml 3 cups 600 ml 4 cups 90 1 1 2 2 3 3 3 4 Pour into cups and reheat uncovered 1 cup in the centre 2 cups opposite of each other 3 cups in a circle Keep in microwave oven during standing time and stir well Stand for 1 2 minutes Soup Chilled 250 g 350 g 450 g 550 g 90 2 3 3 3 3 4 4 5 Pour into a deep ceramic plate or deep ceramic bowl Cover with plastic lid ...

Page 50: ...ring and after reheating Stir well before serving Stand for 1 2 minutes Special care for baby food To prevent accidents such as burns special care must be taken for baby food before serving Make sure to strictly follow this reheating guide for baby food Baby food Use a deep ceramic plate and cover it with a plastic lid Recommended serving temperature is 30 40 C Baby milk Use a sterilised glass bot...

Page 51: ...ete Food Serving Size Power Time min Meat Minced Meat 250 g 500 g 20 6 7 8 13 Pork Steaks 250 g 7 8 Place the meat on turntable Shield thinner edges with aluminium foil Turn over after half of defrosting time Stand for 15 30 minutes Poultry Chicken Pieces 500 g 2 pcs 20 14 15 Whole Chicken 1200 g 32 34 First put chicken pieces first skin side down whole chicken first breast side down on a flat cer...

Page 52: ...diameter Stand for 5 10 minutes Bread Bread Rolls Each ca 50 g 2 pcs 4 pcs 20 1 1 2 3 Toast Sandwich 250 g 4 4 German Bread Wheat Rye Flour 500 g 7 9 Arrange rolls in a circle or bread horizontally on kitchen paper in the middle of turntable Turn over after half of defrosting time Stand for 5 20 minutes MS32J5133BT_SA_DE68 04325B 00_EN indd 52 2015 02 06 11 08 52 ...

Page 53: ...s for example mixed berries in a suitable sized glass pyrex bowl with lid Add 300 g preserving sugar and stir well Cook covered for 10 12 minutes using 90 Stir several times during cooking Empty directly into small jam glasses with twist off lids Stand on lid for 5 minutes Cooking pudding custard Mix pudding powder with sugar and milk 500 ml by following the manufacturers instructions and stir wel...

Page 54: ... and try again For touch models Moisture is on the exterior Wipe the moisture from the exterior Child lock is activated Deactivate Child lock The time is not displayed Power is not supplied Make sure power is supplied The Eco power saving function is set Turn off the Eco function The oven does not work Power is not supplied Make sure power is supplied The door is open Close the door and try again ...

Page 55: ... the oven There is no power to the oven Power is not supplied Make sure power is supplied There is a popping sound during operation and the oven doesn t work Cooking sealed food or using a container with a lid may causes popping sounds Do not use sealed containers as they may burst during cooking due to expansion of the contents The oven exterior is too hot during operation There is not sufficient...

Page 56: ...ce the amount of food and start the function again Use a cooking container with a flat bottom The warm function does not work The oven may not work too much food is being cooked or improper cookware is being used Put one cup of water in a microwave safe container and run the microwave for 1 2 minutes to check whether the water is heated Reduce the amount of food and start the function again Use a ...

Page 57: ...containers are used during the oven thawing functions Do not use metal containers When power is connected the oven immediately starts to work The door is not properly closed Close the door and check again There is electricity coming from the oven The power or power socket is not properly grounded Make sure the power and power socket are properly grounded There is water dripping There may be water ...

Page 58: ...here is no roller ring or the roller ring is not properly in place Install the roller ring and then try again The turn table drags while turning The roller ring is not properly in place there is too much food or the container is too large and touches the inside of the microwave Adjust the amount of food and do not use containers that are too large The turn table rattles while turning and is noisy ...

Page 59: ...in If it appears again call your local SAMSUNG Customer Care Centre C 10 Cooking sensor is needed to check Press the Stop Cancle button and operate again If it occurs again turn off the microwave oven over 30 seconds and try setting again If it appears again call your local SAMSUNG Customer Care Centre NOTE If the suggested solution does not solve the problem contact your local SAMSUNG Customer Ca...

Page 60: ...ut notice Model MS32J5133B MS40J5133B Power Source 240 V 50 Hz Power Consumption 1500 W 1550 W Output Power 1000 W IEC 705 Operating Frequency 2450 MHz Magnetron OM75P 31 Cooling Method Cooling fan motor Dimensions W x H x D Main unit 517 x 297 x 384 mm 555 x 313 x 473 mm Cooking chamber 357 x 255 x 357 mm 375 x 249 x 408 mm Volume 32 L 40 L Weight Net 14 5 kg 17 kg MS32J5133BT_SA_DE68 04325B 00_E...

Page 61: ...Memo MS32J5133BT_SA_DE68 04325B 00_EN indd 61 2015 02 06 11 08 52 ...

Page 62: ...Memo MS32J5133BT_SA_DE68 04325B 00_EN indd 62 2015 02 06 11 08 52 ...

Page 63: ...Memo MS32J5133BT_SA_DE68 04325B 00_EN indd 63 2015 02 06 11 08 52 ...

Page 64: ...99 603 77137477 Overseas contact www samsung com my support PHILIPPINES 1 800 10 7267864 PLDT 1 800 8 7267864 Globe landline and Mobile 02 4222111 Other landline www samsung com ph support SINGAPORE 1800 SAMSUNG 726 7864 www samsung com sg support THAILAND 0 2689 3232 1800 29 3232 www samsung com th support TAIWAN 0800 329999 www samsung com tw support VIETNAM 1800 588 889 www samsung com vn suppo...

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