English - 27
07
TROUBLESHOO
TING AND ERROR CODE
troubleshooting and error code
TROUBLESHOOTING
Becoming familiar with a new appliance always takes a little time. If you have any of
the problems listed below, try the solutions given. They may save you the time and
inconvenience of an unnecessary service call.
The following are normal occurrences.
• Condensation inside the oven
• Air flow around the door and outer casing
• Light reflection around the door and outer casing
• Steam escaping from around the door or vents
The food is not cooked at all
• Have you set the timer correctly and pressed the
Start/+30s
button?
• Is the door closed?
• Have you overloaded the electric circuit and caused a fuse to blow or a breaker to be
triggered.
The food is either overcooked or undercooked
• Was the appropriate cooking length set for the type of food?
• Was an appropriate power level chosen?
The oven causes interference with radios or televisions
• Slight interference may be observed on televisions or radios when the oven is
operating. This is normal.
• Solution: install the oven away from televisions, radios and aerials.
• If interference is detected by the oven’s microprocessor, the display may be reset.
• Solution: Disconnect the power plug and reconnect it. Reset the time.
The light bulb is not working.
• The Light bulb should not be replaced in person for safety reasons. Please contact
nearest authorised Samsung customer care, to arrange for a qualified engineer to
replace the bulb.
Sparking and cracking occur inside the oven (arcing)
• Have you used a dish with metal trimmings?
• Have you left a fork or other metal utensil inside the oven?
• Is aluminum foil too close to the inside walls?
Smoke and bad smell when initial operating.
• It’s a temporary condition by new component heating. Smoke and smell will
disappear completely after 10 minutes operation.
To remove smell more quickly, please operate microwave oven with putting lemon
formation or lemon juice in the cabinet.
If the above guidelines do not enable you to solve the problem, then contact your
local SAMSUNG customer service centre.
Please have the following information read;
• The model and serial numbers, normally printed on the rear of the oven
• Your warranty details
• A clear description of the problem
Then contact your local dealer or SAMSUNG aftersales service.
ERROR CODE
“SE” message indicates
• Clean the keys and check if there is water on the surface around key. Turn off the
microwave oven and try setting again. If it occurs again, call your local SAMSUNG
Customer Care Centre.
MS23F301TAK_ZA_DE68-04273A-01_EN.indd 27
4/7/2016 6:16:04 PM
